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Corporate education: a study on models of program evaluation / EducaÃÃo corporativa: um estudo sobre modelos de avaliaÃÃo de programas

Este estudo relata a geraÃÃo e sistematizaÃÃo de conhecimentos, levando a reflexÃes conceituais, teÃricas e aplicadas da avaliaÃÃo de programas educacionais e de educaÃÃo corporativa. A problemÃtica envolve duas perguntas: 1) Que modelos de avaliaÃÃo de programas educacionais e de educaÃÃo corporativa vÃm sendo divulgados e descritos na literatura em lÃngua portuguesa e inglesa, a partir do modelo apresentado por Kirkpatrick (1959)?; e 2) Esses modelos tÃm demonstrado consistÃncia teÃrica, em termos de elementos e fases que os compÃem, ou hà novas formas de avaliar programas de educaÃÃo corporativa? O objetivo geral desta dissertaÃÃo envolve a apresentaÃÃo, anÃlise e comparaÃÃo dos modelos de avaliaÃÃo de programas educacionais e de educaÃÃo corporativa presentes na literatura em lÃngua portuguesa e inglesa, produzidos a partir de 1959, e que tÃm sido apresentados como instrumentos voltados para avaliaÃÃo de programas educacionais e educaÃÃo corporativa. Esta dissertaÃÃo foi elaborada com base na metodologia quadripolar, composta dos pÃlos: epistemolÃgico, teÃrico, morfolÃgico e tÃcnico. O pÃlo epistemolÃgico fundamenta-se na filosofia Bachelardiana, a qual admite que a ciÃncia e seu objeto nÃo sÃo dados, mas se encontram em construÃÃo; logo, o objeto a ser analisado à flexÃvel a revisÃes e proposiÃÃes de melhoria. O pÃlo teÃrico aponta que a avaliaÃÃo de programas de educaÃÃo corporativa faz parte de um campo de estudo recente, com contribuiÃÃes em maior quantidade nos efeitos da aprendizagem no desempenho dos treinandos, pouco se investigando sobre os efeitos no grupo, unidades de trabalho e organizaÃÃes. Apresenta, tambÃm, contribuiÃÃes mais recentes da literatura em lÃngua inglesa aos modelos de avaliaÃÃo de programas de educaÃÃo corporativa a partir de Kirkpatrick e Hamblin. No pÃlo morfolÃgico sÃo descritos seis modelos de avaliaÃÃo de programas educacionais, quinze modelos de avaliaÃÃo de programas de educaÃÃo corporativa e um modelo de avaliaÃÃo de programas multinÃvel. O pÃlo tÃcnico apresenta a metodologia empregada (pesquisa bibliogrÃfica, com anÃlise de conteÃdos), a anÃlise dos modelos de avaliaÃÃo de programas de educaÃÃo e educaÃÃo corporativa, e cinco estudos secundÃrios. As consideraÃÃes finais referendam os pressupostos abordados neste trabalho, assinalando que: (1) pesquisas secundÃrias confirmaram que o sucesso de um curso em determinado nÃvel nÃo necessariamente produz o mesmo resultado nos nÃveis subseqÃentes, questionando-se, assim, o pressuposto teÃrico que supÃe relaÃÃes de causalidade ou correlaÃÃes positivas e estatisticamente significativas entre os diferentes nÃveis de avaliaÃÃo de programas educacionais dos modelos de Kirkpatrick e Hamblin; (2) constatou-se a inexistÃncia de estudos procurando explicar as ligaÃÃes entre os diferentes tipos de anÃlise (indivÃduo, equipe e organizaÃÃo). Para alcanÃar essa compreensÃo, seria necessÃria uma abordagem multinÃvel, confirmando-se, desse modo, o pressuposto de que hà outros modelos que explicam as relaÃÃes de causalidade e correlaÃÃes entre os diferentes nÃveis de avaliaÃÃo de programas de educaÃÃo corporativa; e, ainda, que (3) apesar dos modelos de avaliaÃÃo de programas educacionais serem diferentes, trazem no seu arcabouÃo os modelos referenciais de Kirkpatrick e Hamblin, validando-se, assim, o pressuposto de que ambos os modelos continuam servindo de base para a formulaÃÃo dos demais. / This study reports on the generation and systematization of knowledge, leading to conceptual reflections, both theoretical and applied, regarding the evaluation of
educational programs and of corporative education. The issue involves two questions: 1) Which models of evaluation of educational programs and of corporative education have been brought to light and described in Portuguese and English literature since the model
presented by Kirkpatrick (1959)? and 2) Have these models shown theoretical consistency as for the elements and phases that they comprise, or there are new ways to
evaluate programs in corporative education? The overall objective of this dissertation involves the presentation, analysis and comparison of the models of the evaluation of
both educational programs and programs in corporative education present in Portuguese and English literature, produced since 1959, and which have been presented as
instruments aimed at the evaluation of educational programs and programs in corporative education. This dissertation was carried out on the basis of âquadripolarâ
methodology which was composed of the following poles: epistemological, theoretical, morphological and technical. The epistemological pole is based on Bachelardian
philosophy which assumes that science and its object are not given, but are on the process of being constructed; thus the object to be analyzed is flexible to be reexamined
and open to propositions toward its betterment. The theoretical pole indicates that the evaluation of programs in corporative education is part of a field of recent study, with more significant contributions to learning effects on the performance of trainees, paying less attention to the investigation of the effects on the group, the work units and the organizations alike. Further, it presents more recent contributions in English literature to the models of evaluation of programs in corporative education from Kirkpatrick and Hamblin. At the morphological pole, six evaluation models of educational programs, fifteen models of evaluation of corporative education programs and one model of evaluation of multilevel programs are described. The technical pole presents the methodology used (bibliographic review, with content analysis), the analysis of evaluation models of programs in education and in corporative education, as well as five secondary studies. The final considerations confirm the assumptions studied in this work, by underlining that: (1) secondary research works have substantiated that success in a program at a given level does not necessarily bring about the same successful result
at the subsequent levels, calling into question the theoretical assumption that causality relations or positive correlations, and statistically significant, among the different levels of evaluation of the educational programs in Kirkpatrick and Hamblinâs models; 2) it has been found out the nonexistence of studies attempting to explain the connections among the different types of analysis (individual, group and organizational). To reach such an understanding, it would be necessary to adopt a multilevel approach to confirm, in this manner, the assumption that there are other models that explain the relations of causality and correlations among the different levels of evaluation of programs in corporate education; and, further, that (3) even though the models of evaluation of educational programs may be different, they bring within their cores the referential models of Kirkpatrick and Hamblinâs, confirming thus the assumption that both models continue serving as the basis for the formulation of the others.

Identiferoai:union.ndltd.org:IBICT/oai:www.teses.ufc.br:1821
Date21 November 2006
CreatorsMarcos Marinelli
ContributorsTerezinha de Jesus Pinheiro Maciel, Brendan Coleman Mc Donald, Augusto CÃzar de Aquino Cabral, Marcos Antonio Martins Lima
PublisherUniversidade Federal do CearÃ, Programa de PÃs-GraduaÃÃo em AdministraÃÃo e Controladoria, UFC, BR
Source SetsIBICT Brazilian ETDs
LanguagePortuguese
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/publishedVersion, info:eu-repo/semantics/masterThesis
Formatapplication/pdf
Sourcereponame:Biblioteca Digital de Teses e Dissertações da UFC, instname:Universidade Federal do Ceará, instacron:UFC
Rightsinfo:eu-repo/semantics/openAccess

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