The advance of the Internet, with its sophisticated algorithmic search engines, has made accessing information as easy as lifting a finger. Pre-trip travel planning can be considered a fundamental component of the trip experience. A traveler often needs to obtain important information in order to develop a travel plan. The objective of this thesis is to evaluate and enhance the user experience for a digital travel service and associated Intranet wich main function is to help travellers find departures, arrivals and prices. Based on an usability analysis, and user studies and support from a literature review this master theses resulted in a design proposal for Länstrafiken Norrbottens external website and their Intranet as well as a couple of guidelines for designing or redesigning a travel website.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:umu-139059 |
| Date | January 2017 |
| Creators | Barsk, Tove |
| Publisher | Umeå universitet, Institutionen för tillämpad fysik och elektronik |
| Source Sets | DiVA Archive at Upsalla University |
| Language | English |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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