Syftet med studien var att undersöka hur två av chefens ledarskapsförmågor (kommunikationskompetens och förmåga att motivera) predicerar medarbetarnas arbetstillfredsställelse. Studien genomfördes utifrån en nätbaserad enkät på ett företag inom försäkringsbranschen. Totalt 74 respondenter deltog i studien. Mätinstrumenten som användes var Minnesota Satisfaction Questionnaire (MSQ), Communicator Competence Questionnaire och Motivating Language Scale. En multipel regressionsanalys visade att chefens kommunikationskompetens predicerar medarbetarnas arbetstillfredsställelse i högst grad och att chefens förmåga att motivera inte visades predicera medarbetarnas arbetstillfredsställelse. / Title: The manager's leadership skills and its impact on employees' job satisfaction. The purpose of the study was to investigate how two of the managerial leadership skills (communicator competence and ability to motivate) predicts the employees' job satisfaction. The study was conducted on the basis of a web-based survey of an insurance company. A total of 74 respondents participated in the study. The measuring instruments that were used for the study were Minnesota Satisfaction Questionnaire (MSQ), Communicator Competence Questionnaire and Motivating Language Scale. A multiple regression analysis showed that the manager's communicator competence predicts the employee's job satisfaction to the fullest extent and the manager's ability to motivate was shown not to predict the employee's job satisfaction.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:hig-24345 |
| Date | January 2017 |
| Creators | Johansson, Terese, Tronelius, Lovisa |
| Publisher | Högskolan i Gävle, Psykologi, Högskolan i Gävle, Psykologi |
| Source Sets | DiVA Archive at Upsalla University |
| Language | Swedish |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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