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Tolkens betydelse vid kommunikation mellan socialarbetare och nyanlände

The aim of this literature study was to investigate and analyze how social workers do to communicate with newly arrived people who cannot speak Swedish. The aim of the study was also to investigate what obstacles and opportunities arise when the social worker and the newly arrived must speak through an interpreter. We then processed the result and analyzed it with the help of power theory, role theory, a communication theory and stigma. Our results showed that the interpreter has a central role in the communication between social workers and the newly arrived and the interpreter's actions and professionalism influence how well the communication works in the meeting between social workers and the newly arrived. We also discovered that it places higher demands on the social worker as he tries to communicate and build a relationship with newly arrived.

Identiferoai:union.ndltd.org:UPSALLA1/oai:DiVA.org:mau-24983
Date January 2020
CreatorsMagnusson, Viktor, Askeroth Cortés, Antonio
PublisherMalmö universitet, Fakulteten för hälsa och samhälle (HS), Malmö universitet, Fakulteten för hälsa och samhälle (HS), Malmö universitet/Hälsa och samhälle
Source SetsDiVA Archive at Upsalla University
LanguageSwedish
Detected LanguageEnglish
TypeStudent thesis, info:eu-repo/semantics/bachelorThesis, text
Formatapplication/pdf
Rightsinfo:eu-repo/semantics/openAccess

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