Date: 2024-05-29 Level: Bachelor thesis in Business Administration, 15 cr Institution: School of Business, Society and Engineering, Mälardalen University Authors: Robert Bildt, Ebrahim Alibhai, Sebastian Karlsson Title: The Organizational Puzzle: Congruence and its Impact on Change Processes Supervisor: Johan Grinbergs Keywords: Congruence, Communication, Organizational change, Management ControlSystems, Leadership, Contingency Theory Research question: How does congruence between the leader and their organizationalcontext affect organizational changes? Purpose: The purpose of this study is to investigate and analyze how congruence betweenthe leader and their organizational context affects adaptability to changes in the organization.By examining these aspects, we can gain deeper insight and understanding of howcongruence can influence the implementation of organizational change. Method: A case study was conducted using a qualitative method for data collection and dataprocessing. To gather empirical data, semi-structured interviews were conducted, which werelater used for a thematic analysis. Conclusion: The conclusion is that communication is crucial for achieving congruencewithin an organization. Effective communication helps leaders adapt to the organizationalcontext, motivate employees and manage changes efficiently. In the studied organization,respondents indicated that involvement, communication and transparency were central toachieving congruence, despite the challenges varying between departments. Leadersprioritized communication in change management, which facilitated employees'understanding and acceptance of changes.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:mdh-66999 |
| Date | January 2024 |
| Creators | Bildt, Robert, Alibhai, Ebrahim, Karlsson, Sebastian |
| Publisher | Mälardalens universitet, Akademin för ekonomi, samhälle och teknik |
| Source Sets | DiVA Archive at Upsalla University |
| Language | Swedish |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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