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Pacientų lūkesčių tenkinimas VšĮ Vilniaus greitosios pagalbos universitetinėje ligoninėje / Satisfaction of patients expectations in Vilnius Emergency Hospital

The purpose of the research – to evaluate satisfaction of patients expectations in Vilnius emergency university hospital. The object of the research. In-patient expectations in Vilnius emergency university hospital. The hypothesis of the research- patient’s expectations are not successfully satisfied because of the organizational problems, their analysis is useful in order to make better organizational work. Conclusions. Patient's expectayions satisfaction is influenced by the structure of resources in healthcare organization and person's (patient's) individual characteristics.

Identiferoai:union.ndltd.org:LABT_ETD/oai:elaba.lt:LT-eLABa-0001:E.02~2005~D_20060321_131343-65106
Date21 March 2006
CreatorsSenina, Marina
ContributorsŽidonis, Žilvinas, Patapas, Aleksandras, Masiulis, Kęstutis, Jančauskas, Eduardas, Jankauskienė, Danguolė, Gaižauskienė, Aldona, Jaskūnaitė, Neringa, Guogis, Arvydas, Mykolas Romeris University
PublisherLithuanian Academic Libraries Network (LABT), Mykolas Romeris University
Source SetsLithuanian ETD submission system
LanguageLithuanian
Detected LanguageEnglish
TypeMaster thesis
Formatapplication/pdf
Sourcehttp://vddb.library.lt/obj/LT-eLABa-0001:E.02~2005~D_20060321_131343-65106
RightsUnrestricted

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