What affect if an incident is reported? - an interview study with nurses ABSTRACT Everyday in health care, there are incidents which can harm patients. However, reporting these incidents is not always a positive experience. The number of incident reports which are documented are a lot fewer than the number of incidents that actually occur. The purpose of the present study was to describe factors that affect nurses’ decisions on whether to report an incident or not. Interviews were carried out with ten nurses. The interviews were tape recorded and transcribed. Collected data were analysed, inspired by Burnard’s model of content analysis. The result showed two categories which can affect the decision of whether to report or not report an incident. One category Personal considerations, described that personal consequences for all concerned were important, that is, consequences for themselves, the patient, workmates and their own family. They also felt a moral responsibility and claimed that their conscience sometimes guided them when they chose whether to report an incident or not. The second category, Leadership and organisation described practical consequences; nurses wanted feedback and wanted to see that reporting incidents led to changes being made. They also claimed that the culture and routines in the workplace influenced their decision to report an incident. Hopefully, in order to ensure patient safety, the result in this study can contribute to preventive measures being taken so that even more incidents are reported, as this affects patient safety in the highest degree.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:hik-245 |
| Date | January 2007 |
| Creators | Utegård, Yvonne |
| Publisher | Högskolan i Kalmar, Humanvetenskapliga institutionen |
| Source Sets | DiVA Archive at Upsalla University |
| Language | Swedish |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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