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A social network study to identify the user features required for an online sports community network site

Thesis (MBA)--Stellenbosch University, 2011. / The purpose of this study is to identify the user features for an online sports community network.
Social networks sites are on a rapid increase. Designers of these sites need to consider what
features are critical to optimally facilitate their users’ behaviour on these sites. This identification of
features will seek to enhance the growth and development of a site’s social communities and allow
for its ultimate success.
This study focuses on establishing the social networking ecosystem by identifying the role of social
networks in society, the user behaviour trends on social network sites and the key features
required for a social network site. Furthermore, the study establishes the role of sports fans in
society and digital trends for online sports fans visiting sports sites.
This study met the research objectives from the findings gained from relevant literature and the
employment of an empirical research study. The latter was carried out by means of an online
questionnaire targeting an audience that qualified to be both social media lovers and online sports
fans.
The research disclosed fundamental findings with regards to the user behaviour and frequency of
usage of both social network sites and sports sites. Specifically, it was determined that the
technological behaviours in the social technographic profile for online users were aligned to those
of the social technographic profile for social media lovers and online sports fans. Consequently, the
key features of social network sites and most frequently-used features on sports sites could be
used to identify the features required for an online sports community network.
The main conclusion drawn from this research was a list of features required for a sports
community network. These features were determined for the initial launch phase of a sports
community network. Enhancement and development of new features would be required to facilitate
the user requirements as the site grows. It is therefore important for the success of the sports
community site that the owners or designers continuously review the user requirements and adapt,
enhance and develop features as the site gains traction.
This research study recommends that the list provided be used for the initial design and launch
phase of an online sports community network. This list should be constantly evaluated from a usercentric
perspective as the site grows.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:sun/oai:scholar.sun.ac.za:10019.1/80644
Date12 1900
CreatorsBrunette, Chantal
ContributorsHerbst, F. J., Stellenbosch University. Faculty of Economic & Management Sciences. Graduate School of Business.
PublisherStellenbosch : Stellenbosch University
Source SetsSouth African National ETD Portal
Languageen_ZA
Detected LanguageEnglish
TypeThesis
Formatxii, 114 p. : col. ill.
RightsStellenbosch University

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