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機關安全警衛人員工作壓力 工作滿足與離職傾向之研究 -以中央政府機關為例-

近年來就國際情形而言,自美國九一一恐怖攻擊事件以來國際恐怖份子揚言對以美國為首之西方國家及支持美國打擊恐怖主義之世界各國展開恐怖攻擊,我國亦不例外;及我國的民主開始起飛,社會充滿活力與生命力,政治、經濟等環境變化極為快速,社會日趨開放,人民自由民主意識高漲,尤其自民國八十五年第九任總統、副總統直接民選後,各項社會民生、政治議題衝擊社會,而為全國政治核心及政治菁英聚集之所在的中央機關,亦成為民眾陳情請願及抗爭等活動匯集之場所,也成為眾所矚目之焦點。由此吾人可明確瞭解,當前中央政府機關遭受驚擾、危害之可能性已是來自於國內、外各種難以事先預知之原因。政府機關安全維護任務執行之良窳,不僅攸關機關之安全亦包括政府首長之人身安全,對於政策之制定、推動與執行,乃至國家政局之穩定均有重大的影響,所以如何維護國家機關的安全,確保中央政府能正常運行,確實是當前極為重要之國家安全問題。因此筆者希望藉此研究探討擔任政府機關安全警衛人員之工作壓力、工作滿足與離職傾向之情形,並以實際從事執行中央政府機關安全維護警衛人員為研究對象,運用問卷調查之研究方法進行實證研究,本研究實證研究結果如下:
一、工作壓力不會因性別、年齡、教育程度、婚姻狀況的不同而有顯
著差異存在,僅「職務身分」、「服務年資」二項有顯著差異存在。
二、工作滿足會因性別、年齡、職務身分、教育程度、服務年資、婚姻狀況的不同而有顯著差異存在。
三、離職傾向會因年齡、教育程度、服務年資、婚姻狀況的不同而有顯著差異存在,僅「性別」、「職務身分」二項無顯著差異存在。
四、工作壓力與離職傾向有低度正相關存在,工作壓力越大,離職傾向越高。
五、工作滿足與離職傾向有中度負相關存在,工作滿足越高,離職傾向越低。 / According to the international situation in recent years, terrorists claim that they are going to attack the western countries which support the United States of America to counter terrorism since 9-11, even Taiwan can not be neutral in the war.
Taiwan’s democracy just start to grow up, our society is full of energy and vitality, politics and economics change rapidly, the society is much more open day by day and people’s consciousness of free and democracy is much higher than before.
Especially after the 9th president election on 1996, all the discussion of living and politics are rampant in our society. The central government organizations where are the nucleus of our politics and the converging place of political elites become the popular objects for people to present a petition and protest ,they also become the hot point of spotlights.
So we can understand clearly that the possibilities of disturbing and harming our government are high because indigenous or for issues that we cannot predict in advance.
Executing security mission of government, to protect government safety and senior officers safety has strong effect in making, setting, executing the national police and keeping the steady of country’s political situation.
How to maintain the safety of government to ensure that government can work normally is extremely important.
This study is to probe the work pressure, job satisfaction, and turnover intention of security guard of government. It uses security guard of government as study objects and use survey to do research. The conclusions of the study are as the follows :
1. Work pressure has no obvious difference due to sex, age, level of education, marriage. Only job title and years of experience in serving government have obvious difference.
2. Job satisfaction has obvious difference due to sex, age, job title, level of education, years of experience in serving government, and marriage.
3. Turnover intention has obvious difference due to age, level of education, years of experience in serving government, and marriage. Only due to sex and job title, it has no obvious difference.
4. There is low obvious positive correlation between work pressure and turnover intention. People with higher degree of work pressure have higher degree of turnover intention.
5.There is middle obvious negative correlation between job satisfaction and turnover intention. People with higher degree of job satisfaction have lower degree of turnover intention.

Identiferoai:union.ndltd.org:CHENGCHI/G0092921064
Creators洪文端, HUNG,WEN-TUAN
Publisher國立政治大學
Source SetsNational Chengchi University Libraries
Language中文
Detected LanguageEnglish
Typetext
RightsCopyright © nccu library on behalf of the copyright holders

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