管理資訊系統與全面品質管理關係之探討管理資訊系統的發展對企業造成許多衝擊,隨著企業競爭型態日趨劇烈,管理資訊系統不僅可以協助企業快速而有效的儲存、傳送、及處理資訊,進而對組織產生成本降低、生產力提昇、及支援工作的改善,更可加強企業整體的競爭能力,幫助企業創造競爭優勢。而在企業推展全面品質管理的同時,管理資訊系統與全面品質管理之間又有怎樣的關係存在?本文探討管理資訊系統與全面品質管理之階段性發展特色,並以我國國家品質獎之評審標準為例,由各評審項目探討在全面品質管理與管理資訊系統之發展,並以民國84年我國國家品質獎之申請廠商作為個案研究對象,探討管理資訊系統與全面品質管理之發展關係。在現有的樣本中,發現兩者的發展關係相當密切,國家品質獎的得獎廠商在這兩項的發展上均有一定之水準。 / The Investigation of The Relation Between Management Information Systems (MIS) and Total Quality Manageme (TQM) The development of management information systems (MIS) brings very much impact to business. When the style of business's competition comes more and more intensive, MIS can not only help the business to save, transfer, and process information but also decrease the cost, increase productivity and improve supporting works. Besides, MIS can improve the whole competition of the business, and create new competition advantages. What is the relation between MIS and total quality management (TQM)? This text investigates the characteristics of MIS and TQM's staging development, and uses the national quality award adjuststandards to investigate the development of MIS and TQM within each item. With those firms who applied the national quality award in 1995 as case study, we find that the relation between MIS and TQM is very closed.
Identifer | oai:union.ndltd.org:CHENGCHI/B2002002871 |
Creators | 劉秋菊, Liu, Chiu Chu |
Publisher | 國立政治大學 |
Source Sets | National Chengchi University Libraries |
Language | 中文 |
Detected Language | English |
Type | text |
Rights | Copyright © nccu library on behalf of the copyright holders |
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