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Previous issue date: 2017-04-21 / Este trabalho tem como finalidade a cria??o de um projeto de interfaces para aplicativo m?vel
que contribua para a melhoria das atividades da Superintend?ncia de Inform?tica (SINFO) da
Universidade Federal do Rio Grande do Norte (UFRN), auxiliando nos seus processos de
trabalho e no engajamento e motiva??o dos funcion?rios. Para tanto, utilizou-se o conceito de
gamifica??o e as abordagens do Design Centrado no Usu?rio e do Design Participativo. Por
meio de entrevistas e do uso de question?rios, foram investigados e identificados os processos
de trabalho da SINFO e as necessidades e problemas dos funcion?rios. A partir desse
levantamento foram realizadas sess?es de brainstorming com o objetivo obter, destes
profissionais, ideias, alternativas e solu??es quanto ao uso de elementos da gamifica??o na
melhoria dos aspectos organizacionais diante as suas atividades. O resultado dessas solu??es
serviu como orientador na cria??o dos prot?tipos de interfaces do aplicativo, avaliados,
posteriormente, a partir de uma avalia??o cooperativa entre os envolvidos nas etapas anteriores. / The objective of this work is the creation of a mobile application interfaces project that will
contribute to the improvement of the activities of Superintend?ncia de Inform?tica (SINFO) at
the Universidade Federal do Rio Grande do Norte (UFRN) assisting in its work processes, in
the engagement and employee motivation. For that, the concept of gamification and the User-
Centered Design and the Participatory Design approaches were used. Through interviews and
the use of questionnaires, was investigated and identified the work processes of SINFO, the
needs and problems of the employees. From this survey, brainstorming sessions were carried
out with the purpose of obtaining from these professionals ideas, alternatives and solutions
regarding the use of gamification elements in improving the organizational aspects of their
activities. The result of these solutions served as a guideline in the creation of prototypes of
application interfaces. The prototypes will be evaluated later, from a cooperative evaluation
between those involved in the previous stages.
| Identifer | oai:union.ndltd.org:IBICT/oai:repositorio.ufrn.br:123456789/23732 |
| Date | 21 April 2017 |
| Creators | Santos, Jackson Douglas Vital dos |
| Contributors | 64399052953, http://lattes.cnpq.br/4553226203655389, Bastos, Helena Rugai, 08285605876, http://lattes.cnpq.br/0138635150609180, Barreto, Lais Karla da Silva, 01012660494, http://lattes.cnpq.br/2003796585005455, Bessa, Olavo Fontes Magalh?es, 77509757720, http://lattes.cnpq.br/0502404503486676, Andruchak, Marcos Alberto |
| Publisher | PROGRAMA DE P?S-GRADUA??O EM DESIGN, UFRN, Brasil |
| Source Sets | IBICT Brazilian ETDs |
| Language | Portuguese |
| Detected Language | English |
| Type | info:eu-repo/semantics/publishedVersion, info:eu-repo/semantics/masterThesis |
| Source | reponame:Repositório Institucional da UFRN, instname:Universidade Federal do Rio Grande do Norte, instacron:UFRN |
| Rights | info:eu-repo/semantics/openAccess |
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