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Svenska myndigheters hantering av informationssäkerheten vid distansarbete under coronapandemin : En intervjustudie med företrädare för fem myndigheter

The global Coronavirus pandemic that started in December of 2019 has had a great impact on the way companies and governmental agencies conduct their business. This has forced a majority of the workforce to start working from home. How can organizations ensure that they maintain the same level of information security when they are no longer fully in control of their employees and their respective work environments? Through a series of interviews, we studied what problems Swedish governmental agencies encountered related to information security, and what solutions they employed to counteract said problems. These interviews were then analyzed using the general inductive approach, in conjunction with theoretical support from the CIA-triad. The conclusions we drew from our analysis of the interviews were that while they were somewhat prepared for this shift, they were also found to have lacking technical education for employees and problems finding necessary tools, such as video conferencing programs, that complied with Swedish and European law regarding the integrity of personal information. There is a collaborative investigation being conducted by a collection of Swedish governmental agencies that intends to solve these issues through finding legal alternatives that are compliant with applicable laws, which hopefully will standardize which tools are used by all agencies. We discuss the implications of these findings, and provide suggestions that may be of help to organizations that are trying to future-proof themselves against similar potential future events.

Identiferoai:union.ndltd.org:UPSALLA1/oai:DiVA.org:uu-467040
Date January 2022
CreatorsDavey, Maja, Lundqvist, Nils
PublisherUppsala universitet, Institutionen för informatik och media
Source SetsDiVA Archive at Upsalla University
LanguageSwedish
Detected LanguageEnglish
TypeStudent thesis, info:eu-repo/semantics/bachelorThesis, text
Formatapplication/pdf
Rightsinfo:eu-repo/semantics/openAccess

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