Les marques représentent aujourd'hui incontestablement un élément important de la société de consommation. Le nombre de marques ne cesse d'augmenter, créant ainsi une confusion dans l'esprit des consommateurs, et représentant autant de difficultés et de défis pour les entreprises. Chaque année, les entreprises consacrent des sommes importantes à la gestion de leur marque afin quelle soit connue et présente dans l'esprit des consommateurs. Ceci nous a conduits à s'intéresser aux problématiques liées à la construction et à la conservation d'un fort capital-marque pour une firme. Le capital-marque est fortement influencé par des bénéfices symboliques ou intangibles. La marque n'est plus un objet. Les activités de marketing confèrent à la marque une personnalité, une âme. Grâce à cela, la marque devient un partenaire dans la relation avec les consommateurs. Cette thèse se focalise sur la recherche de l'effet de la personnalité de la marque et de la congruence de la personnalité marque-consommateur sur le capital-marque. Elle étudie les valeurs qu'un fort capital-marque peut apporter à la firme par la construction et le maintien d'une bonne relation avec les consommateurs. Toutes nos études expérimentales ont été mises en œuvre au Vietnam. Les résultats obtenus proposent des contributions théoriques afin de mieux comprendre la nature de la relation mutuelle entre le capital-marque et la relation interpersonnelle marque-consommateur. Ils apportent des contributions méthodologiques, relative à la création d'une échelle de mesure de la personnalité de la marque et d'une échelle de mesure du capital-marque dans le contexte vietnamien. Ils fournissent des apports managériaux importants aux entreprises qui veulent commercialiser leurs produits sur le marché vietnamien. / Nowadays, the brands undoubtly represent an important element of the consumer society. The number of brands does not stop increasing, thus creating a confusion in the spirit of the consumers, and resulting in many difficulties and challenges for the businesses. Each year, companies spend a large amount of money on managing their brand so that their brand are known and present in the spirit of the consumers. This drives us to be very concerned by the problems linked to the construction and to the conservation of a strong brand equity for a firm. The brand equity is strongly influenced by symbolic or intangible benefits. The brand is no longer an inanimate object. The marketing activities confer to the brand a personality, a soul. Thanks to that, the brand becomes a partner in its relation with the consumers. This thesis focuses on studying the effect of the brand personality and the congruence on the personality between brand and consumer on the brand equity. It studies the values concerning the construction and the maintenance of a good relation with the consumers that a strong brand equity can bring to the firm. All of experimental studies were implemented in Vietnam. The results bring theoretical contributions for a better understanding of the nature of the mutual relation between the brand equity and the interpersonal relationship between brand and consumer. They furnish methodological contributions by creating a measurement scale both for brand personality and brand equity in the Vietnamese context. They also provide important managerial implications for the companies that want to market their products on the Vietnamese market.

A brand has to communicate to its customers in a consistent way to achieve a strong position and to distinguish from competitors on today’s market. Many companies operate and offer their products and services on the current market in physical and virtual environments. Therefore the issue to communicate in a consistent appearance within all channels is an increasing challenge. This thesis work studies the matter of how companiesare working with brand consistency in their business in physical and virtual environments. This was done to analyze the consequences of the problem when a brand isinconsistent in its messages to the customer and in its operations. For this work the qualitative research method and a case study have been chosen. The case study includes observations of three physical Stadium stores, located in the centre of Gothenburg, Sweden and Stadium’s website. This was chosen to analyze this matter in real life in both environments. The theoretical framework consists of two main areas: These are branding and relationship marketing, which support this research. Brand includes the theories of brand identity and brand image, and relationship marketing comprises the theories of customer loyalty, brand communities and additional value. These areas have been used throughout the whole work as tools to research the issue of brand consistency. The empirical data has also been recorded according to these areas. As the conclusion, the findings of the thesis work have shown that brand consistency builds an important part in a company’s communication channels. For the case of Stadium it can be stated that it has positive approaches in working with brand consistency but also points out parts that are lacking and indicating inconsistency. / Program: Magisterutbildning i Fashion Management

Fairtrade is a relatively young brand on the Czech market that is really interesting by its nature. The mark does not seek preferentially to maximize profits from the sale, but is interested in the ethical conduct of production of the goods in developing countries and fair rewarding today often disadvantaged workers and farmers. The aim of my thesis is to analyze the Fairtrade mark on the Czech market and to reveal the brand perception by consumers based on my own research. The theoretical part is concerned with the meaning of a brand, its features, brand equity and also describes the historical development of the mark Fairtrade. In the practical part I concentrate on the real analysis of the Fairtrade and based on the results from my research I find out the overall brand image in the minds of consumers. In conclusion based on the obtained results I try to formulate appropriate recommendations, which could help the mark in the future to improve the image and the market position.

The thesis analyses the strategy of the natural bio cosmetics brand Sanoflore that is adapted on Czech market. It is devided into three parts. The first two serve as the theoretical basis for the practical part. The first part defines the brand, its components, hierarhcy and kinds. The second one describes brand management, positioning and brand strategy. The third, practical part analyses the strategy of Sanoflore and the change in order to improve its performance are recommended.

This three-essay thesis focuses on how value of the brand, i.e. brand equity is created, with each study investigating different parts of the relationships within the brand value chain. My first essay identifies and tests a new set of brand equity drivers such as brand structure and positioning, brand strategy, and customer characteristics. I use revenue premium as the retail level measure of brand equity and decompose it into price and volume premiums. Then, I explore the effects of different brand equity drivers on these premiums. The study on the universe of grocery industry in the U.S. shows compelling evidences that volume premium prevails over price premium in driving revenue premium. Brand structure and positioning, brand strategy and customer characteristics contribute significantly to the changes of the brand market performance measured with price, volume and revenue premiums. My second essay examines the association between consumer-based brand equity (IBBE) and brand market performance, and the moderators of this association. I explore a comprehensive set of market performance measures (penetration, loyalty, market share, price and revenue) of 216 major brands sold in the grocery channel in the U.S., in conjunction with EquiTrend© brand equity measure. The results show that customer based brand equity provides incremental explanatory power for brand market performance beyond the explanation by a wide array of performance determinants identified in the first essay. Furthermore, the equity-performance association is moderated by a set of product and category features, as well as the firm brand strategy. My third essay studies whether firms benefit from having multiple brands across different areas. I model brand market performance as a function of different elements of the firm brand portfolio, including the size and performance of sibling brands and the inter-brand distance. The dataset includes 1,700 brands from over 350 firms in the grocery channel within the U.S. The results show that the brand portfolio information provides incremental explanatory power for brand market performance. Moreover, the size and the performance of sibling brands have significant impact on a focal brand's market performance, and these impacts are moderated by the inter-brand distance.

<p>Syftet med studien var att beskriva överensstämmelsen mellan elevernas uppfattning och Carlforsska gymnasiets menade budskap med ”The Carlforsska experience”. Eleverna i detta fall var elever som gick i årskurs åtta på Skiljeboskolan i Västerås. För att beskriva överensstämmelsen gjordes en fallstudie där empiri insamlades genom intervjuer, där det togs reda på om vilka skillnader och likheter som fanns mellan elevernas uppfattning och den varumärkesidentitet som Carlforsska gymnasiet ville förmedla med ”The Carlforsska experience”. Studien visade att reklamfilmen ”The Carlforsska experience” på många punkter uppfattades av mottagarna på det vis som Carlforsska gymnasiet ämnade.</p><p>Studien är avsedd för uppdragsgivaren Carlforsska gymnasiet i Västerås, men även för reklambyrån NPP som fick uppdraget att skapa reklamfilmen <em>”The Carlforsska experience”</em>. Studien är också menad för Mälardalens högskola samt de som har intresse för ämnet marknadsföring.</p>

Thesis (Ph. D.)--University of Rhode Island, 2006. / Typescript. Includes bibliographical references (leaves 128-148).

Thesis (Ph. D.)--University of Chicago Graduate School of Business, December 1998. / Includes bibliographical references. Also available on the Internet.

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Syftet med studien var att beskriva överensstämmelsen mellan elevernas uppfattning och Carlforsska gymnasiets menade budskap med ”The Carlforsska experience”. Eleverna i detta fall var elever som gick i årskurs åtta på Skiljeboskolan i Västerås. För att beskriva överensstämmelsen gjordes en fallstudie där empiri insamlades genom intervjuer, där det togs reda på om vilka skillnader och likheter som fanns mellan elevernas uppfattning och den varumärkesidentitet som Carlforsska gymnasiet ville förmedla med ”The Carlforsska experience”. Studien visade att reklamfilmen ”The Carlforsska experience” på många punkter uppfattades av mottagarna på det vis som Carlforsska gymnasiet ämnade. Studien är avsedd för uppdragsgivaren Carlforsska gymnasiet i Västerås, men även för reklambyrån NPP som fick uppdraget att skapa reklamfilmen ”The Carlforsska experience”. Studien är också menad för Mälardalens högskola samt de som har intresse för ämnet marknadsföring.