Thesis (Ed. D.)--University of Missouri-Columbia, 2002. / Typescript. Vita. Includes bibliographical references (leaves 104-122). Also available on the Internet.

Thesis (Ed. D.)--University of Missouri-Columbia, 2002. / Typescript. Vita. Includes bibliographical references (leaves 104-122). Also available on the Internet.

Syftet med denna studie är att undersöka faktorer som kan vara av betydelse för att möjliggöra konflikthantering i det dagliga arbetet. Vi menar att om möjligheter skapas och initiativ tas från ledningens sida så kan organisationen utvecklas i en positiv riktning. Studien grundar sig delvis på teorier om vikten av att ha en tydlig struktur som uppfattas av medarbetarna som rättvis och att konflikter kan få konsekvenser för hela organisationen. Studien är av kvalitativ design och är utförd inom äldreomsorgen i en kommun i södra Sverige. Analysen visar att faktorer som: tydlig arbetsstruktur, gemensam vision och målsättning, utbildning inom konflikthantering, tydlig och öppen kommunikation, att ta sig tid till konflikthantering, att vara professionell och neutral och att ta ansvar och visa respekt har en betydande inverkan vid konflikthantering. Dessa faktorer kan vara till hjälp för organisationen att utveckla konflikthantering som ett verktyg på arbetsplatsen. Genom att använda sig av en konflikthanteringsmetod utifrån den ledarskapsstil man väljer att använda som chef, kan en rutin utvecklas kring konflikthantering på arbetsplatsen som integrerar medarbetarna. På detta sätt minimeras risken för att konflikter ska eskalera på arbetsplatsen och få förödande konsekvenser. / The aim of this study is to investigate factors which may be of importance to enable conflict management in daily work. We believe that if opportunities are created and initiatives taken by management, the organization will be able to develop in a positive direction. The study is partly based on theories about the importance of clear structure, seen by employees as fair and that conflicts can affect the entire organization. The study is made by a qualitative design and carried out in elderly care in a municipality in southern Sweden. The analysis shows that factors such as: clear working structure, shared vision and goal, education in conflict management, clear and open communication, make time for conflict management, be professional and neutral, and to take responsibility and show respect have a significant impact on conflict management. These factors can be of help for the organization to develop their conflict management as a tool in the workplace. By using a conflict management method based on the leadership style one chooses to use as a manager, then a routine can be developed around conflict management in the workplace that integrates employees. In this way minimizes the risk that conflicts will escalate in the workplace and have devastating consequences.

published_or_final_version / Housing Management / Master / Master of Housing Management

No description available.

The government of Uganda, on realizing that community conflicts could not be handled entirely by the centre, enacted a Local Councils Act, whose operationalization began on 8th June, 2006. The Act established the Local Council Courts for the administration of Justice at the local levels; it was also intended to define the Jurisdictional powers and procedures for the established Courts and other related matters. Laws and guidelines were developed and the Minister of local government issued the Local Councils Courts (Regulations) 2007 aimed at facilitating the operationalization of local councils in their functions related to the administration of Justice. Since their inception, the experiences, challenges, and people's perception of these local councils is not very clear. Overall, the study explores the experiences of local council courts in resolving local conflicts and also comes up with suggestions for more effective resolution of conflicts. The specific objectives are: 1) to identify types of conflict handled; 2) to explain the process of resolving conflicts; 3) to document the degree of satisfaction with the court process and perception of the system's effectiveness; 4) to identify the challenges faced by local council courts system in helping to resolve conflicts; and finally to make suggestions for improving the effectiveness of these courts in resolving conflicts. This study used a cross-sectional descriptive study and employed both qualitative and quantitative data collection methods. It was conducted in Lubaga division (LC III), Kampala District and it targeted members of the local courts, community members with a case handled by the local court representatives of collaborating institutions. The findings show that there was no uniform understanding of the phenomenon conflict apart from the community respondents and key informants who almost had similar view to mean 'a misunderstanding between two parties'. The local councils at all levels (LC I, LC II, LC III) were only mandated to handle civil cases. The cases mostly handled were; domestic violence (37/63); rent defaulting (35/63) and land disputes (30/63) .In all these cases the causes were mostly economical, social, cultural and political in nature. The study also found out that most of disputes were being brought willingly to the courts but a small fee levied was unpopular among the community members. The local courts were issued with guidelines to follow although these guidelines fell short of the expectations of the members who wished they could also handle criminal cases. The level of satisfaction with skills and capability of local courts members to handle cases was just above 50% and the reasons advanced were that in most cases the conflicts were usually resolved or settled, and the disputants were always allowed to ask questions. Most of the conflicts were usually resolved through negotiations (37/63) with courts playing a moderating role and encouraging the complainants to reconcile. Local courts were also perceived to be effective in terms of being quick and cost effective. The effectiveness of these courts was also looked at in terms of their ability to handle a wide range of services as reported by 38/63%) of the respondents. Other factors which were advanced as impacting negatively on the effectiveness of these courts include: biasness (36/63); lack of follow up, political interference and to some extent corruption. etc. The key challenges reported were; delivery of services on voluntary basis; lack of coordination between police and local courts; lack of local courts to implement judgments; pressure to make judgments on cases outside the mandate of these courts and the high rates of child offenders yet they were protected the existing laws. In conclusion, generally though not uniform there was a clear and rightful understanding of the term conflict. The local council courts were following the guidelines and were aware of their mandate of handling only civil cases which was a good practice. The approach of local courts endeavoring to solve cases through negotiations was a good one although at times it was reported as a slow process. Overall, communities were satisfied with the local courts and felt that they were effective in handling local conflicts The existing policies should be revised to accommodate: 1) remuneration of local court officials, 2) empowering the local courts to enforce their judgments; 3) clearly defining the roles and responsibilities of the local courts vis-à-vis those of the police and 4) reviewing the laws regarding child-offenders less than 18 years of age. / Thesis (M.Com.)-University of KwaZulu-Natal, Westville, 2009.

Note: / The present research examined incidents of social stress in the lives of young adults. The goal was to determine the role that friendships might play when young adults engage in social support and conflict resolution to deal with such stress. Three studies examined young adults' friendships in terms of how they fulfill various functions or provide interpersonal resources. Study 1 established that social stressors were common, that a variety of stressful transactions with peers were upsetting to young adults, and that young adults tended to use more approach than avoidance coping. Effective coping in response to social stress was related to perceptions of support from a friend, particularly if young adults felt that their friend was an enjoyable companion and was reliable.[...] / La présente étude examinait la fréquence de stress social dans la vie de jeunes adultes. Le but était de déterminer le rôle que peut jouer l'amitié lorsque de jeunes adultes sont en situation de soutien social ou de résolution de conflits pour faire face a ces stress. Trois études examinent comment les amitiés de jeunes adultes remplissent différentes fonctions ou apportent du soutien interpersonnel. Étude 1 établie la fréquence de stress social, que plusieurs transactions stressantes avec leurs paires étaient bouleversantes pour les jeunes adultes, et que les jeunes adultes avaient plutôt tendances a utiliser des techniques d'approche que d'évitement afin de résoudre ces stress. L'utilité de stratégies de négociation efficaces étaient associées a la perception de soutien d'une amie, surtout si les jeunes adultes croyaient que leur amie était une campagne plaisante et fiable.[...]

This thesis examines the complex interplay between violence and concepts of masculinity using the case study examples of former members of pro-Indonesian militia groups and current members of gangs, martial arts and ritual arts groups in Timor-Leste. Thirty-eight former and current members of these groups were interviewed in both Timor-Leste and Indonesian West Timor. While the members of these groups and their violent acts are often cast in relatively simplistic terms as being the work of misguided, socio-economically marginalised, violent young men, the thesis argues that the phenomena of these groups are far more complex and are intricately intertwined with local East Timorese and imported concepts of what it means to be a man. In addition to being political and economic projects, membership in these groups gives the men new, albeit often violent, ways of defining their masculine identity and defining their place in post-colonial, post-conflict East Timorese society. The violent enactments of masculinity displayed by the young men involved in the various groups examined in this thesis have been formed by the violent history of Timor-Leste but simultaneously the young men have also been personally involved in forming this history of violence. Both on the personal and on the level of the East Timorese state, these histories of violence are dealt with strategies of denial when it comes to taking personal responsibility for violence, leading to impunity and denial of justice to the victims. For the perpetrators, though, denial of responsibility and justifications of violence are used in an attempt to regain masculine honour and respectability in the eyes of broader society. Violence continues to be one of the tools they are willing to resort to for addressing real and perceived grievances, both on the personal and public level. Given the disruptive and deadly ways in which the activities of these young men have affected Timor-Leste, a central challenge for building a peaceful, just and equitable society will be to overcome the ways in which masculinities are defined through violence – a task which requires the involvement of East Timorese boys and men, but also their mothers, aunts, sisters, daughters, wives and lovers. / Thesis (Ph.D.)-University of KwaZulu-Natal, 2010.

This thesis explores conflict and its management among Quakers by probing deeply the dynamics of cultural and social change. This interpretation is based on three months of participant observation, semi-structured interview with informants, and a brief literature review of Quaker literature regarding conflict management. Conflict was examined by revising the model employed by Clifford Geertz to study social change. The model uses the concepts of social structure, culture and self to identify potential areas of conflict among Quakers. Four constructions are identified. The first, 'The Principled Construction of Conflict is based on Quaker principles of conflict and its management found in their formal statements. The 'Conceptual Definitions' come from the informants conscious attempts to define 'conflict.' A 'Folk Construction' is based on the informants informal discussions about conflict. A'Practiced Construction of Conflict' deals with the manner Quakers go about managing conflict in their daily behavior. / Department of Anthropology

The study made a comparative examination of the role of Community Policing in conflict management in the North West Province, with special reference to Mafikeng and Potchefstroom as case studies. The study found that, the competing values such as diversity in income, education, religion , experience, residential location, social class, race, gender, culture, influx of illegal immigrants, competition for limited resources due to power struggles, and poverty among different sections of the communities. These actors complicated the task of developing a shared vision of democratic community policing. They also made communication for managing conflict between the police and the community members difficult. The study recommends: first, the need to develop mechanisms to promote awareness among community members on the importance of community policing in conflict management including crime prevention. This is an integral part of promoting peace building for community sustainable development, second, the promotion of effective partnership between community and the police which should include mutual trust and information sharing between community members and the police. / M.A. (PSIS) North-West University, Mafikeng Campus, 2004