Africa has witnessed some of the most horrific and devastating conflicts in the world in recent times. This study, concerned about the problem of these seemingly intractable or endemic violent conflicts ravaging the continent of Africa since decolonisation; resulting in poverty, hunger, diseases, massive killing, rape, permanent disability and underdevelopment, examined the issues relating to conflict prevention, management and resolution in Africa. In doing so, it used the conflict in the Darfur region of Sudan as a case study. It examined the role of international organisations, especially that which the African Union and the United Nations played in the prevention, management and resolution of the conflict in the Darfur region of Sudan, as well as the remote and immediate cause of the Darfur conflict and major parties to the Darfur conflict. Other issues examined by this study include the outcome of the United Nations Commission of Inquiry into the violations of international humanitarian law and human rights law, including acts of genocide in Darfur; and the Sudanese government’s response. Moreover, it analysed the implication of the Darfur conflict in the problem of preventing, managing and resolving violent conflict in Africa while drawing some lessons for the African Union, as well as the government of Sudan. However, this research, which adopted the qualitative case study methodology in data collection, presentation and analysis, posits that the protracted violent conflict, which was triggered by some rebel leaders with doubtful motives in the Darfur region of Sudan, who capitalised on the age-long problem of underdevelopment in the Darfur region, as well as low intensity disputes among the tribes over ownership of land and water resources, was avoidable. It further asserts that the African Union lacked the capacity to engage in an effective peace support operation in Africa as witnessed in the failure of its mission in Darfur, which eventually got rescued by the United Nations through the UN-AU Hybrid Mission in Darfur (UNAMID). Further, this study has contributed in narrowing the existing gaps in academic literature on the aspect of conflict prevention management and resolution especially in Africa, even as it introduced the conspiracy theory in the understanding of the issues relating to the conflict in the Darfur region while recommending the immediate operationalisation of the African Union standby force to avert the reoccurrence of the Darfur conflict in Sudan and other parts of Africa, among other strategies aimed at enhancing the capacity and capability of the African Union to prevent, manage and resolve violent conflicts in Africa with or without the intervention of foreign powers. Moreover, this study recommends good governance that will promote political, social and economic justice as well as adherence to the rule of law; against all forms marginalisation, discrimination and other forms of structural violence in Africa. Essentially, this research has made an original contribution to the conflict studies literature with the formulation of the “Violent Intrastate Conflict Model” which explains the conflict dynamics and processes in most violent intrastate conflicts or civil war.

Submitted in fulfilment of the requirement for the degree of Master of Education in the Department of Educational Planning and Administration of the University of Zululand, 1996. / This study investigated the management of staff-employer conflict in schools in KwaZulu-Natal. The researcher has identified various approaches to conflict management in schools and has indicated implications of each approach in staff employer relations and in the education of students. The research has also highlighted, through a careful application of content analysis of cases of conflict, the significance of useful conflict management and resolution methods. Examples of these approaches are consensus and collaboration. Furthermore, the study has offered a review of the Education Labour Relations Act (Act 146 of 1993). This Act is pertinent to conflict management in South Africa. Finally, the research recommends that effective approaches to conflict management be used by superintendents of schools, principals and the Department of Education to facilitate the satisfaction of needs of people involved including those of students.

Managing interpersonal conflict between employees and their supervisors continues to be a challenge for all employees. Researchers have studied how leadership styles relate to conflict management in organizations, but little is known about how servant leadership relates to conflict management in the workplace. Servant leadership is a management style in which one motivates his or her employees by serving them. The purpose of this dissertation was to investigate how 7 servant leadership dimensions exhibited by supervisors correlated with 5 conflict management styles used by employees when employees had a conflict with their supervisor. A web-based survey invitation was shared with social service employees in 1 social service organization, an online participant recruitment service, and several social service-related groups on LinkedIn, and resulted in a sample of 230 participants. Stepwise multiple regression analysis was used to determine if a predictive relationship existed between the servant leadership dimensions, measured by the Servant Leadership Scale, and helpful and unhelpful conflict management styles, measured by the Rahim Organizational Conflict Inventory-II. Servant leadership exhibited by supervisors correlated positively with both helpful and unhelpful conflict management styles used by employees. Findings from this dissertation can facilitate social change by helping supervisors learn how their actions impact their staff members' preferred conflict management styles. Specifically, supervisors can modify their leadership styles to encourage staff members to use the integrating conflict management style when disagreements arise between them and their staff members.

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This research was undertaken because there is a high level of conflict among school teachers. The seriousness of the conflict is that it has a negative effect when it is not handled constructively. If it is not prevented as early as possible. it can be escalated and become destructive. The researcher was further prompted by the fact that e en though much research has been done among schoolteachers in schools, little has been done to prevent the unnecessary conflict. As a result of the high level of conflict incidents that arc currently prevalent amongst school teacher in Moses Kotane East, the researcher felt that there is a need for a great deal of rest.:arch on how to handle conflict among school teachers. There sixty-five (65) schools in Moses Kotane East, fourteen ( 14) high schools, eight combined schools (8) and forty three (43) primary schools. There is one thousand. four hundred and fifty) ( 1450) teacher. including principals, deputies and head of departments. The researcher employed simple random sampling because every member of the population will have equal and independent chance of being included in the sample. Sixteen ( 16) schools were sampled, seven (7) primary schools, four (4) combined schools and five (5} secondary schools. From each selected secondary school eleven (I I) respondents comprising educators, site managers, heads of department or deputy and from each primary school ten (I0) respondents were selected consisting of teachers, site managers, heads of departments or deputy and from each of the three (3) selected combined schools eight (8) respondents comprising site managers, heads of departments or deputy were sampled. From another combined school seven (7) respondents consisting of site manager, head of department and teachers were also sample. The total number f respondents was one hundred and fifty six (156). The study was guided by the following research questions: what is the effective and relevant model for handling conflict among school teachers? What are the types of conflict that occur among teachers of Moses Kotane East? What arc the consequences of these conflicts? What are the strategies for resolving conflicts? What is the role of the site manager in conflict management? What arc the guidelines for handling conflict among teachers in schools? The purpose of this study was to determine how to handle conflict among teachers in schools. The aim of this study was also to assess and discuss the effective model for handling conflict among school teachers in Moses Kotane East. Based on research findings, the aim was to present guidelines or strategies for minimizing exaggerated focus of conflict among school teachers. The study was quantitative in nature and data was collected through literature review and questionnaire. Minitab Statistical Package, version fourteen ( 14) was used to capture and analyse the data. The following findings emerged from the data analysis: • That unlimited resources are the major causes of conflict. • When conflic t is handled constructively, it promotes growth and problem solving. • A Code of conduct for teachers and other additional rules should be drawn for the teacher. • Good mediation by the school manager can keep the conflict at the minimal level. Based on the findings it is recommended that teachers should know the different strategies for handling conflict. They should know how and when to use those strategies. The efTective model for handling conflict among school teachers is therefore very important. A model suggested in this study is a dynamic multidimensional model for conflict resolution because the phenomenon dealt is by nature multi-faceted. / Thesis (M. Ed) North-West University, Mafikeng Campus, 2012

published_or_final_version / Politics and Public Administration / Doctoral / Doctor of Philosophy

Dissertation submitted in partial compliance with the requirements for the Masters Degree in Technology: Education (Management), Technikon Natal, 2000. / This study focused on conflict resolution in multi-racial , co-educational schools in the Phoenix region and the development of strategies for the training of management and staff to resolve conflict. It has been observed that principals in the Phoenix region frequently seek the intervention of third party adjudicators to resolve conflicts experienced at schools . This often prevents the timeous and expeditious resolution of conflicts . The inability to resolve conflict judiciously impinges on job satisfaction, productivity and human relationships in schools. A literature survey of conflict revealed that conflict in organisations is endemic and inevitable . Conflicts at work, when dealt with systematically , can have positive rather than destructive effects. It is the writer's belief that conflict can be reduced or eliminated if there is a conflict resolution programme in schools which is designed to train both management and staff in conflict resolution. The writer provided a theoretical understanding of conflict through an analysis of the underlying dynamics of conflict , the effects of organisational conflict and the conflict process. The various levels and areas of conflict in schools were examined. The research examined three approaches to conflict management , evaluated the various conflict handling styles and applied these strategies to conflict situations experienced at schools. / M

Submitted in fulfillment of the requirements of the degree of Doctor of Philosophy: Public Management (Peacebuilding), Durban University of Technology, Durban, South Africa, 2016. / Conflicts in Zimbabwe have triggered communities to be divided along political party lines. Violence has been prevalent and this has intensified economic ruin and social polarity. In high density urban areas this violence continues to divide communities. The overall aim of this research study was to facilitate reconciliation in divided communities in Mashonaland province, Zimbabwe with the Alternative for Violence Project (AVP), an international non-profit organisation that provides experiential training to individuals and organisations in nonviolence and pre-emptive conflict resolution. The objectives of the study were to explore the underlying causes of violence in Zimbabwe, its consequences and impact since 2000, and also to explain the concepts of conflict transformation, forgiveness and reconciliation as used by AVP. In addition, the study explored AVP’s outcomes in different contexts and examined its potential as an instrument for reconciliation by implementing several AVP workshops in the divided communities. Hatcliffe, a high density area outside Harare, was used as a sample population for the study which drew from Lederach’s theory of conflict transformation and from Azar‘s model of protracted social conflicts. The researcher used a qualitative approach in the field research and interviewed both the victims and perpetrators of violence as well as elected leaders in the Hatcliffe community. The main findings of the study were that reconciliation efforts are best begun with an orientation towards peace-building for community residents and local ownership of all reconciliation processes. All community members directly or indirectly involved in a conflict situation are critical to reconciliation efforts and third parties must ensure that these people are empowered to make their own decisions. The study concluded that AVP is an effective tool which can be used to change people’s perspectives about conflict and that creating safe spaces where people can articulate their issues in a relaxed atmosphere can be deeply healing. Because the findings are not disconfirmed by prior theories and research based on similar efforts, but rather add to knowledge already gained, one can assume that there also is a degree of external validity to the study. / D

M.Ed. (Education) / Please refer to full text to view abstract

eXfiltration Advanced Persistent Threats (XAPTs) increasingly account for incidents concerned with critical information exfiltration from High Valued Targets (HVT's) by terrorists, cyber criminals or enemy states. Existing Cyber Defence frameworks and data fusion models do not adequately address (i) the multi-stage nature of XAPTs and (ii) the uncertainty and conflicting information associated with XAPTs. A new data fusion theory, called the Markov Multi-phase Transferable Belief Model (MM-TBM) is developed, for tracking and predicting XAPTs. MM-TBM expands the attack kill-chain model to attack trees and introduces a novel approach for combining various sources of cyber evidence, which takes into account the multi-phased nature of XAPTs and the characteristics of the cyberspace. As a data fusion theory, MM-TBM constitutes a novel approach for performing hypothesis assessment and evidence combination across phases, by means of a new combination rule, called the Multi-phase Combination Rule with conflict Reset (MCR2). This is the first combination rule in the field of data fusion that formalises a new method for combining evidence from multiple, causally connected hypotheses spaces and eliminating the bias from preceding phases of the kill-chain. Moreover, this is the first time a data fusion theory utilises the conflict mass m(Ø) for identifying paradoxes. In addition, a diagnostic formula for managing missing pieces of evidence within attack trees is presented. MM-TBM is designed, developed and evaluated using a Design Science Research approach within two iterations. Evaluation is conducted in a relevant computer network environment using scenario-based testing. The experimental design has been reviewed and approved by Cyber Security Subject Matter Experts from MoD’s Defence Science Technology Laboratory and Airbus Group. The experimental results validate the novel capabilities introduced by the new MM-TBM theory to Cyber Defence in the presence of information clutter, conflict and congestion. Furthermore, the results underpin the importance of selecting an optimal sampling policy to effectively track and predict XAPTs. This PhD bridges the gaps in the body of knowledge concerned with multi-phase fusion under uncertainty and Cyber SA against XAPTs. MM-TBM is a novel mathematical fusion theory for managing applications that existing fusion models do not address. This research has demonstrated MM-TBM enables the successful Tracking and Prediction of XAPTs to deliver an enhanced Cyber SA capability.