Thesis submitted in full fulfilment of the requirements for the degree of doctor of philosophy (Marketing) at the University of the Witwatersrand, Johannesburg. November 2017. / With increased competition in the banking industry, particularly in developing economies, United Bank of Africa Plc (UBA) in Nigeria has been thriving. The bank is a multinational financial services provider, which operates in 22 African countries. It also has offices in the US, UK and France. UBA has about 626 global branches and serves more than seven million retail, commercial and corporate global customers. Positioned as a pan-African bank, the UBA Group is firmly in the forefront of driving the renaissance of the African economy. It is also well positioned as a one-stop financial services institution, with growing reputation as the face of banking on the African continent. UBA Plc has grown over the years from being just a brand name to a house hold name in Nigeria. In 2011, it was reported that UBA’s total assets was worth about $12.3 billion. The bank is also gearing to be one of the dominant and leading banking brands in Africa. While the measurement of UBA’s asset worth is important as it reveals information of its financial performance, it can be more important to measure the worth of its intangible assets, which is being captured from the assessment of its brand equity. Brand equity does not only comprise of an organization’s intangible assets, but does reflect the values consumers hold of a brand and can also secure long-term commercial and competitive advantages for companies. With the notion that the value or power of a brand lies in what customers perceive in their minds concerning the brand, most studies have measured brand equity mainly from the customer-based brand equity (CBBE) perspective using Aaker’s (1996a) and Keller’s (1998) models. Aaker’s (1996a) model is however considered to be the most comprehensive CBBE model and it measures brand equity from five dimensions – brand awareness, brand association, perceived quality, brand loyalty and proprietary assets. While CBBE can secure long-term market performance, it is being recommended that the contribution of employee-based brand equity (EBBE) should also be measured. This is particularly important in the service sector, such as banking, where “what is delivered is less important than how it is delivered”. More so, with the increasing importance of internal branding, there is a need to measure EBBE, which assesses how knowledgeable, happy and committed employees are willing to deliver on the brand promises to build brand equity. v In addition to the importance of measuring both CBBE and EBBE, there is also the need to further compare the extent to which both CBBE and EBBE predict market performance, an outcome anticipated, but rarely empirically tested. This study therefore employs Aaker’s (1996) CBBE model and Kwon’s (2013) EBBE model to examine the sources of UBA’s CBBE and EBBE respectively and the extent to which each of the equities drive market performance indicators, such as consumer purchase intention, willingness to pay a price premium and brand preference. A positivist research paradigm with a quantitative survey of 182 UBA employees and 178 UBA customers were used to test the hypotheses. The relationships hypothesized in the conceptual model were empirically tested using structural equation modeling (SEM). The results indicated that the conceptual model satisfactorily fitted the data and provided reasonable explanations among variables. In terms of the relationships, it was found that UBA’s CBBE was accounted for by brand associations or image and brand loyalty. UBA’s overall CBBE positively and significantly affected all the market performance indicators of purchase intention, willingness to pay a price premium and brand preference. UBA’s EBBE which was found to be positively and significantly driven by role clarity and brand commitment could only positively and significantly predict the bank customers’ willingness to pay a price premium. Conclusively, it was found that while UBA’s EBBE make some contribution to the bank’s market performance, its CBBE is the major driver of its performance. This study theoretically contributes by not only empirically testing Aaker’s (1996b) CBBE and Kwon’s (2013) EBBE in the Nigeria’s banking sector, but by also showing how both models explain market performance. Practically, the study reveals sources of CBBE and EBBE, which not only UBA should prioritize in improving their market performance, but other service sectors in Nigeria and the continent should take special note of. Keywords: Brand equity, customer-based brand equity (CBBE), employee-based brand equity (EBBE), United Bank for Africa (UBA) Plc, market performance, structural equation modelling (SEM), consumer purchase intention, willingness to pay a price premium and brand preference / GR2018

Tsetse flies, Glossina species, are the biological vectors of Trypanosoma species which cause animal African trypanosomiases (AAT) in livestock (especially cattle) in sub-Saharan Africa. This disease is often fatal without treatment and negatively impacts on rural, agricultural and economic development. On the Jos Plateau, north central Nigeria, AAT was historically of little significance due to the presumed absence of tsetse and Fulani pastoralists were encouraged to settle there. But over the last 30 years, the disease has become widespread and highly prevalent in the area. This has been attributed to the expansion of tsetse on the plateau, frequent migrations of cattle to areas with higher tsetse densities and the presence of other biting flies which serve as mechanical vectors. In the current study, the presence and abundance of tsetse was determined in selected villages using biconical tsetse trap surveys. The low number of flies trapped suggests that tsetse expansion has been very limited within the plateau but the fact that trypanosome DNA was present in over half of these flies implicates them in AAT transmission. The migration of a herd of cattle was also tracked and during the period, blood samples were collected from the cattle and examined for trypanosomes using molecular techniques. Despite prophylactic treatment and deltamethrin sprays, results showed that a significant proportion of the animals (52%) had become infected with T. vivax over the migration period. Tsetse flies (G. palpalis) were also slightly more abundant in some of parts of the migration area. Potential mechanical vectors (Stomoxys spp. and Tabanidae) were trapped and results obtained from the examination of their mouthparts for trypanosomes indicate their involvement in transmission. However, it is difficult to make any definite conclusions about their overall contribution which is thought to be minimal and more studies are needed to clarify their significance. It is concluded that trypanosomiasis risk from tsetse on the Jos Plateau is currently low and seasonal migration appears to be the main driver of AAT transmission by exposing cattle to more tsetse for longer periods. Other biting flies may play a limited role which remains undetermined. Continued monitoring of cattle and tsetse across the plateau over the next few years is important and the careful use of trypanocides and insecticide treated cattle is recommended as an appropriate control strategy.

No description available.

The African state has received numerous analyses in academic literature. The vast majority of these studies focus on the essence of the state rather than how it is experienced and lived by its citizens and therefore sacrifice empirical knowledge of state function in favour of abstract conceptualisation. Much academic literature, especially the neopatrimonial approach dominant in political science, examines African states through the prism of Weberian logic and suggests that, because states do not conform to a rational-legal ideal, they must therefore be deficient. These analyses also frequently downplay the impact of colonial rule and postcolonial state formation and politics on the character of contemporary African states, instead stressing the continuities between pre-colonial and modern patterns of rule. This thesis eschews a normative understanding of the state in favour of an approach grounded in everyday action through analysis of the workings of the Nigerian higher education sector. I argue that this sector is a microcosm of broader state-society relations. The thesis draws on primary data collected through ethnographic methods to analyse how providers and users of a university in south-eastern Nigeria negotiate their passage into, and through, a highly complex and flexible institution. The thesis argues that, among both students and staff, achieving success in Nigerian higher education is dependent on a combination of merit, personal connections and money. The importance of these three elements suggests a system in which norms rooted in bureaucracy (merit), patron-clientism (personal connections) and financial corruption (money) intersect. My empirical research suggests that characterisations of African states as wholly captured by society and functioning as little more than vehicles for particularistic advancement, both central elements of much neopatrimonial state literature, are therefore inaccurate. The thesis also places the Nigerian state in historical context, arguing that, while some patterns of pre-colonial behaviour remain important in contemporary Nigeria, they have been fundamentally altered by colonialism and its aftermath. This thesis offers an important corrective to the rather abstract and normative ideas that underpin the theory of the African neopatrimonial state. It argues that a better understanding of the state requires a stronger focus on the routine and real experiences of service providers and users and their daily interactions.

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The thesis examines the phenomenon of organised political violence in Nigeria exploring its root cause(s) and sustaining factor(s), using the extreme terrorist activities of the Boko Haram sect as a case study. The severe negative impact of this sect on the fabric of Nigerian society has led to a burgeoning scholarly literature investigating the sect and the phenomenon of organised political violence which, for the most part, concentrates on the gamut of political, economic and social ills that are held to drive violence in the country. The thesis contends that, whilst these variables are symptoms or outcomes of political violence, it is the tacit political culture adopted by Nigeria’s political elite that is the core cause of recurring periods of political violence and the groups that use violence. Elements of elite political culture such as zero sum politics, political elite manipulation of social cleavages and identity politics, themselves enabled by elite involvement in governance, leads to mis-governance by the elite in power and the concomitant emergence of social movements or groups to convey the grievances of sections of the country’s diverse population. These movements are, in turn, co-opted by individuals within the elite who use the movements’ muscle and influence to coerce the electorate, notably during election periods. This results in the social movements’ transformation into organised political violent groups. When the alliance with the movement ceases to benefit the elite and/or the level of violence becomes counter-productive, as was the case the northern political elite and Boko Haram, the elite reverses its rhetoric, recasting the movement, its creation, as the enemy.

Tendo em vista a ascensão da costa ocidental africana como uma fonte alternativa de fornecimento de petróleo ao mercado mundial no período contemporâneo, este trabalho busca responder ao seguinte questionamento: quais as implicações políticas e securitárias da exploração do petróleo na região do Golfo da Guiné, a partir dos anos 2000? Como objetivos do estudo, propõe-se a investigação da influência desse recurso energético nas características dos Estados da região, compreender sua relação com a formação de instituições como as companhias nacionais de petróleo, avaliar sua influência no interesse estrangeiro e na ocorrência de conflitos da região. Para responder o problema de pesquisa, foi realizada ampla revisão bibliográfica em fontes especializadas, relatórios e organismos internacionais. Na primeira seção, examina-se o petróleo no Golfo da Guiné, a competição pelos recursos africanos, a indústria do petróleo na Nigéria e em Angola, e o debate sobre a maldição dos recursos naturais. Na segunda parte são investigadas as implicações políticas e securitárias do petróleo, avaliando suas consequências para as instituições e características do Estado. Em seguida, são avaliados os interesses dos EUA e China na zona, a evolução da Comissão do Golfo da Guiné e os conflitos associados ao petróleo. Por fim, aprofunda-se o estudo da Nigéria, o maior produtor da região, analisando a história do petróleo no país, o conflito no Delta do Níger, e as associações entre exploração de petróleo e política externa. / Considering the rise of the West African coast as an alternative source of oil supply to the world market in the contemporary period, this paper seeks to answer the following question: what are the political and security implications of oil exploration in the Gulf of Guinea, from the 2000's? This study aims to investigate the influence of this energy resource on the characteristics of the states of the region, to understand its relationship with the formation of institutions such as national oil companies, to evaluate their influence on foreign interest and on the occurrence of conflicts in the region. In order to answer the research problem, a bibliographical review was carried out, using specialized sources, reports and documents of international organizations. The first section examines oil in the Gulf of Guinea, the scramble for African resources, the oil industry in Nigeria and Angola, and the debate over the curse of natural resources. The second part investigates the political and security implications of petroleum, evaluating its consequences for the institutions and characteristics of the state. Next, the US and Chinese interests in the zone are evaluated, the Gulf of Guinea Commission's evolution and the conflicts associated with oil in the GG. Finally, the study of Nigeria, the largest producer in the region, examining the history of oil in the country, the conflict in the Niger Delta, and the associations between oil exploration and foreign policy is explored.

Magister Artium (Development Studies) - MA(DVS) / Within the discourse of community development, the expression 'capacity development' stands out. Its common usage has somehow rendered it almost insignificant given the fact that those who use it tend to think of it in ways that hardly can be considered as having singular meaning. To be precise, there is no consensus as to its meanings; yet, it has not stopped its usage. The implication is that capacity development as a concept remains complex and has the tendency to erect difficulty in the attempt to operationalize it and apply it in evaluating development initiatives. However, this study presents an operational definition of capacity development in the Niger Delta region of Nigeria; levels of capacity development as well as dimensions used to evaluate on-going development projects/ policies in the region. The research method used to gather data was mixed. Quantitative method was more convenient due to the topography of the study area. However, qualitative method was introduced and utilized to guarantee the validity, authenticity and reliability of data collected. Mapping and an observation of government agencies/ organizations involved in capacity development in the study area (the Niger Delta region, by extension); questionnaires that spoke of practices supportive of capacity development in the region as well as resources available to Southern Ijaw LGA for capacity development; focused group discussions and in depth interviews that drew attention to factors affecting capacity development at all levels; individual, institutional and societal etc. these tools were means that efficiently helped in assessing the extent to which capacity development has been operationalized in post conflict Niger delta.

This thesis examines the perceptions of poverty and own-poverty held by people living in poor communities, and uses these to understand their realities as evident in the risks they face and the livelihood strategies they carry out. It engages with the debate on relationships between perceived poverty and objective indicators which dominate the poverty discourse. A comparative analysis of rural and urban areas is carried out motivated by literature findings on differences in perceptions between these areas. Qualitative and quantitative data was collected during seven months of fieldwork (2006) in relatively poor areas of Lagos state, South-West Nigeria. Perceptions of poverty in a highly populated and commercial area such as Lagos were found to be consistent with the factors that have informed traditional approaches to poverty. However, the identification of the poor based on perceptions of own-poverty differed remarkably from that based on locally identified indicators of poverty, and relative deprivation was found to be a key explanation. In using the perceptions of poverty and own-poverty to further understand the realities of poverty as understood by the poor, risks and livelihoods are also examined. The poor are faced with risks which they have limited capacities to insure themselves against and health risks featured prominently as the most anticipated and realised risk. Informal risk-sharing was the main risk-response used, however its capacity to cope is limited. Livelihood diversification is also a response to risks and in analysing this further (with a focus on the rural poor), a diversification spectrum made up of three categories: the least, mid and highly diversified, was constructed. The majority of those who perceived themselves as poor were in the middle of the spectrum and were engaged in a non-farm activity, suggesting that diversification into non-farm activities was not necessarily the preferred option in their perspective.

This dissertation discusses the economic issues surrounding corruption at the firm-level in Nigeria with a specific focus on bribery. This involves an analysis of the paying and reporting of bribes by firm managers in Nigeria. The first chapter uses data from two business surveys to explain the determinants of the incidence of bribery and the magnitude of bribes, respectively. A two-stage analysis is conducted to test for the independence of the processes determining the incidence and the magnitude of bribery. The results show that the propensity to bribe is determined by required meetings with public officials while the size of bribe is driven by firm profitability indicators. The second chapter tests the reliability of methods used to ask individuals sensitive questions on different forms of business malpractice. Indirect methods are tested against the randomised response method. The indirect method protects the managers from stigmatisation by asking them about the behaviour of an agent representative of themselves; the randomised response method asks the interviewee to base their response on the result of a private coin-toss. The results show that the indirect method produces higher and more plausible estimates of wrongdoing than the andomised response method. The third chapter investigates why the randomised response method sometimes fails in eliciting honest responses from sensitive questions despite assuring the managers of anonymity. The roles of trust in the interviewer and the probability of detection are considered along with other potential explanations. Results indicate that lack of trust and the fear of detection are associated with underreporting of sensitive acts. The final chapter examines the relationship between bribery and ethnic networks. The ethnicities of the managers and their local political representatives are used to measure ethnic networks. Results show that co-ethnic firm managers are less likely to pay a bribe than non co-ethnics. Also, there is a positive association between ethno-linguistic fractionalisation and bribery which, in fractionalised areas, eradicates the negative effect of co-ethnicity on bribery.