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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
331

The Role of Guanxi in Chinese Entrepreneurship : A qualitative study on how Chinese entrepreneurs make use of guanxi networks during the development of micro firms

Qian, Shanshan January 2012 (has links)
Guanxi plays an important role in Chinese entrepreneurial networking activities, especially for micro entrepreneurial firms in China. Due to limited information and resources available to micro firms, micro firms are more dependent on entrepreneurs’ guanxi networks to get access to the necessary resources. Previous literatures have particularly discussed the impacts of guanxi networks for foreigners successfully doing business in China. Nevertheless, there are scant literatures that study on the role of the guanxi in Chinese entrepreneurship. The purpose of this study is to provide a better understanding of the role of guanxi in Chinese entrepreneurship. This study employs the relevant guanxi concepts, Western social capital theory, and network-based entrepreneurship as the main conceptual framework to examine how Chinese entrepreneurs utilize their guanxi networks during the development of micro firms. Furthermore, this study is based on ten case studies in China. Empirical Data are collected from semi-structured interviews with ten Chinese entrepreneurs in micro firms. The results show that guanxi networks are highly important for Chinese entrepreneurs to develop their business. Firstly, Chinese entrepreneurs make use of different guanxi governance mechanisms--qinqing, renqing and jiaoqing to acquire different information and resources for the development of their firms. The obtained information and resources constitute the social capital, which can be used to complement insufficient capital within the firms. Secondly, Chinese entrepreneurs intentionally enlarge their guanxi network size to obtain more resources. Moreover, Chinese entrepreneurs benefit from strong guanxi ties and closure network structures to obtain the cohesive social capital. While Chinese entrepreneurs gain greater benefits from weak guanxi ties and spare network structures for acquiring additional information, resources and business opportunities. Thirdly, guanxi-networking activities are different from Western social networking activities, as guanxi-networking activities put more emphasize on keeping harmony and mutual reciprocity. Furthermore, Chinese entrepreneurs are proactive to build and maintain guanxi networks through various approaches for their business development. Lastly, even though guanxi networks play important roles in the development of micro entrepreneurial firms, they cannot be sustainable competitive advantage in the long term. Indeed, the core competences such as high quality of products and services, advanced technologies and marketing channels could be sustainable competitive advantages for the entrepreneurial firms in today’s increasingly fierce competitive market.
332

Creating competitive advantage for the 3PL sector by identifying retailers' needs

Willner, Daniel, Zafeiridis, Stavros January 2012 (has links)
Globalization, economic volatility and uncertainty have impacted global business markets. This has also had an effect on the logistics and supply chain sector. The third party logistics (3PL) industry is constantly changing due to global industry consolidation, technology integration, industry specialization, and industry alliance networks. The most significant changes have been in areas such as 3PL industry size and make-up, services offered, geographical reach, and the information technology (IT) support provided. Companies can survive in a highly competitive environment by creating competitive advantage. Literature presents three different strategies for creating competitive advantage. These are cost leadership, differentiation and focus. Furthermore, innovations and collaboration between companies can also be strategies for creating competitive advantage. The purpose of this paper is to analyse from the retailers’ perspective, how 3PL providers could meet the customers’ needs better and create competitive advantage in the 3PL market. Furthermore, the purpose of the research is to find out which are, according to the customers’ needs, the best directions that 3PL providers should follow. This research contains both inductive and deductive research approach elements. The empirical data is collected through a survey and interviews. In total 45 retailers took part in the survey. Moreover, five of the survey respondents were selected for additional interviews. The collected data have been analysed by using theories and previous studies in the literature. The main findings from analysing the empirical data and the existing theory are that in order for 3PL providers to create competitive advantage, they should focus on the three elements: selection criteria, incentives and barriers. These influence their relationship with the retailers. 3PL providers should also try to enhance the service quality and satisfaction level in the fields of transportation, warehousing and reverse logistics activities. Most importantly, 3PL providers should provide logistics services and solutions that are in the same level with the retailers’ objectives. Furthermore, 3PL providers can also improve their efficiency and become more competitive by having deeper co-operation with other logistics providers.
333

Competitive advantagethrough strategic sourcing

Lindén, Malin, Melin Schalnén, Vanja January 2012 (has links)
Titel: Competitive advantage through strategic sourcing: A SME perspective. SME: The size of an enterprise can be measured by its employment, sales, or profit (Tam etal, 2007). Small and medium sized enterprises range between 10 and 250 employees. FiveSwedish SMEs was used for the multi case study. Background: The competitive market situation has created a shift in companies’ strategythinking. Strategies focus increasingly on core activities and business development. Oneeffect of this is that companies choose to outsource activities they don´t consider to be corebusiness (Van Weele, 2010; Thrulogachantar and Zailani, 2011). Purpose: The purpose was to investigate strategic sourcing plans that SMEs can apply toincrease their competitive advantage. Methodology: The research was conducted through a qualitative study with a deductiveapproach. A multi-case study was made on five SMEs in Kronobergslän, Sweden, with twosemi-structured interviews at each company. Result and conclusion: The investigation resulted in a current view of SMEs sourcing andsuitable recommendations for SMEs to direct their purchasing activities to strategic sourcing.The process of implementing a strategic plan for SMEs can be seen as relatively difficult butthere are purchasing activities that can be improved by a strategic thinking. To keep in mind isthat supplier’s performance matter, but it is the resources of suppliers that are the maincompetitive advantage and it is in this area where supplier development and sourcingstrategies should focus. Further research: However further research could investigate strategic sourcing in adifferent approach, both from a supplier and customer perspective
334

GAINING COMPETITIVE ADVANTAGE THROUGH GREEN MARKETING : How green marketing is used as a competitive advantage?

Crassous, Thibault, Gassmann, Jeremy January 2012 (has links)
The research question how green marketing is used as a competitive advantage was answered by the analysis of the multiple case-study of two organizations of the boardsports industry, Jade and Notox. The comparison between theories and interviews revealed that, by doing green branding, having eco-labels, and implementing the five I’s, Jade and Notox are differentiating. This differentiation provides them a competitive advantage. In addition, Jade and Notox innovate in green materials and processes which, coupled with eco-labels, maintain the differentiation and generate a sustainable advantage.
335

International Logistics : Realizing the coherence between efficient logistics strategy and international growth.

Florby, Henrik, Justad, Marcus January 2009 (has links)
The world economy is in a transition period never experienced before, One of the main realising factors, boosting economy growth, is the catch up of many emerging countries. The emerging countries impose new competitive dimensions to the global economy, forcing well established multinational corporations into new competitive situations, brining both opportunities and threats. The construction equipment industry has entered a condition of unprecedented growth. The total market demand has increased significantly and the demand development is prospected to continue for many more years. To keep up with the market demand and the sales opportunities, it is important to have machines available in the market. This impose that the logistic strategy is getting more important for companies in order to keep up with the prospected sales opportunities. This Masters thesis is initiated by our case company, Volvo Construction Equipment International, currently suffering from an inefficient logistics strategy constraining international growth. Based on our analysis and conclusion, Volvo Construction Equipment is recommended to move from transaction selling, spot market like international logistics strategy towards a relationship marketing based logistics strategy establishing in-depth collaborations with key account shipping suppliers. Furthermore, we recommend that Volvo CE should consider a logistics management function in order to facilitate the inter-organizational flow of logistics information.
336

Improving Customer Service through Just-in-Time Distribution : Fitting into the customer’s service offer in case of ELECTROLUX LAUNDRY SYSTEMS

Kazak, Кatsiaryna, Wing, Yee Choi January 2009 (has links)
The international environment today has been undergoing unprecedented change and many companies are seeking new ways to stand out from the competition by sustaining their competitive advantage. Internationalization and firms’ consolidation increase competition in the dynamic marketplace .Companies are no longer staying competitive simply through focusing on product quality and pricing as customers are becoming more high-demanding related to customer service offer. This issue directs the companies’ main focus today to address the customer needs in the ever-changing environment.In order to be the winners in the marketplace, timing and superior customer service are becoming the keys to attain competitive advantage for a company. Time-based competition is an important issue that many companies are facing currently as customers are becoming more time-sensitive and time-oriented in terms of better services, reliability and delivery. To keep up with the changes in demand from customers, it is important to satisfy customers’ objectives and needs in order to provide superior customer service, thus, establish good relationship with them. In the ever-changing and dynamic business environment company needs to adapt and exploit the changes in order to meet the new challenges in the marketplace. It is crucial for the company to respond to changing needs of existing customers and seeking to serve new customers externally. The ways to renew the customers’ services and how they are delivered are critical capabilities for many companies to acquire nowadays. This leads to increasing interaction between marketing and logistics where logistics is considered a platform for supporting new strategic moves on the market.This master thesis originates from a need to research the links between customer service improvement and Just-in-time distribution in order to sustain competitive advantage. We propose to extend the Just-In-Time concept to incorporate a customer perspective, which results in changes the warehousing, ordering and delivering routines. Subsequently, this creates timing ability as well as coordination of information and material flows through timely decisions, which are difficult for competitors to emulate. Based on our analysis and conclusion, companies are recommended to shift from the traditional production-oriented to market-oriented focuses through incorporation of customers' perspective into the value chain. To deploy this, companies should start from the customer end and understand customers' needs and establish mutual beneficial relationships with customers. Long-lasting business relationships ultimately determine the success of the company. Furthermore, we conclude that successful learning to change the routines requires time for the transformation of traditional delivery practice to perform direct deliveries activities. They are based on the common understanding of the tasks and rules as well as common codes of internal coordination processes.
337

The Art of Turning Relationships into Competitive Advantages : Managing direct customer relationships in China

Holmqvist, Anna, Nørkjær, Michael, Ullmark, Björn January 2009 (has links)
Many firms are today established in China via intermediaries, such as distributors or agents. However this establishment is not valuable in a long-term perspective if the industry environment offers a possible higher return on investment by establishing on its own. Furthermore, when a firm establishes more committed in a foreign market, it gain control over the marketing activities and the sales channel. When entering new markets, problems occur in cases of cultural barriers, institutional distances and lack of contact with the customers within the market. The focus of this master thesis is the establishment of relationships in order to achieve competitive advantages through enhanced understanding of market specific factors and the adaptation towards the market. The thesis is initiated by our interest for firms expanding in international markets. We have recognized the importance of the relationship establishment when entering China. Based upon the identified problem we build a theoretical framework and apply the empirical findings from our case company Dako A/S, which are about to establish in the Chinese market with more commitment. We have for this master thesis collected data from our case company. We have, via semi-structured interviews, conducted the material within the division for the establishment in China. The purpose of the thesis is to introduce findings that will help Western firms to enhance their understanding of the importance of establishing, developing and maintaining customer relationships in China in order to gain a competitive advantage. The central phases of the thesis, is our theoretical framework, the findings from the case company and the establishment of competitive advantages through relationship and choosing the right entry mode. Throughout our research and our seeking towards answering the above purpose we can draw the following main conclusion; it is crucial for a foreign firm to develop its capabilities in order to establish a competitive advantage. The organizational capabilities have to be addressed the market specific knowledge and the feedback towards the organization in order to exploit the competitive advantages. We summarize the findings in a conclusion, which can be applied for Western firms in different industries, in order to establish competitive advantages in China. Finally, we provide recommendations to our case company and their establishment in China, within the research area of this thesis.
338

The Distance of Trade : A quantitative analysis of how the importance of distance has evolved in international trade

Ygge, Johan January 2009 (has links)
Distance is of great influence when deciding whom to trade with. This thesis examines how the importance of distance in international trade has evolved. This is done using an extended generalized gravity model, which includes population, real exchange rate and a dummy variable for membership in the European Union. Using data for the EU27 and the four largest economies in the world outside of EU, this model estimates the effect of distance on trade from 1980 to 2005. This thesis shows that the impact of distance has evolved towards having a greater negative effect on trade during the observed years. The reason for this could be a development towards regional trade, at the expense of long-distance trade.
339

Early Customer Involvement in Innovation : A case study of the I.T industry

Penn, Sylvain Bienvenu, Mukete, Christopher-Luther January 2011 (has links)
The Front End of innovation (FEI) or early innovation presents one of the greatest opportunities for improving an entire innovation process in any firm. The purpose of this thesis is to study how customers can be involved in the early phase of innovation in the IT industry. In this study, we did analyze the customer types, their methods of involvement and key elements within the early innovation process or front end of innovation. In accordance with theoretical concepts, this study shows that all fifteen (15) companies working within the I.T industry in Sweden agreed working with innovation/NPD and, equally involve customers in their front end of innovation (FEI). In the I.T industry, innovation comes mainly from the users (customers) and from within the companies (R&D). To a lesser extend, from technological trends, market and suppliers. Amongst the identified phases (elements) of the front end of innovation, Opportunity Identification was found to be the dominant phase for customer involvement. Normal customers, lead, empathic design customers and virtual customers, proved the most dominant customer types integrated within the front end of innovation in the I.T industry.
340

Inter-temporal Effect of Technological Capabilities on Firm Performance: a Longitudinal Study of the U.s. Computed Tomography Industry (1972-2002)

Chopra, Ankush 07 December 2007 (has links)
In this dissertation, I investigate how capabilities drive firm performance as an industry evolves. I show that in spite of significant research on firm capabilities, we do not understand whether technological capabilities continue to drive firm performance as an industry evolves or whether they become weaker drivers of performance over time. This question is also important to managers because its answer would inform whether in a given context, firms should invest in building technological capabilities or not. I predict and find that in low complementarity contexts, as technology advances, customer demand for greater product performance becomes satiated. As a result, customers neither pay for greater product performance nor buy higher performing products pre maturely. As firms lose these two levers by which technological capabilities drive performance, they find that technological capabilities become weaker drivers of performance. I also propose that when technological capabilities become weaker drivers of performance, firm performance becomes more persistent, in the sense that past performance drives future performance. Through a rigorous quantitative analysis, complemented by an in-depth qualitative analysis of the US CT scanner industry from its inception, I find support for the theory. Using robust regression and multinomial logistic regression models, I find that as technology in an industry advances, technological capabilities become weaker drivers of firm performance. I discuss the shortcomings of this research and potential for future research. I also discuss the implications of this research on capability theory, resource based view, and on existing explanations of industry shakeout. / Dissertation

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