[pt] Este estudo busca analisar o efeito do ambiente do varejo aeroportuário no comportamento do consumidor nas compras não planejadas. Foi utilizado o modelo conceitual de Mohan (2013), com a finalidade de testar tanto os elementos inerentes à loja (música, iluminação, lay out e atendentes) quanto as características individuais dos consumidores no que tange o lado afetivo, tanto o positivo quanto o negativo, assim como a necessidade de compra de determinado produto. Foi enviado por e-mail um survey para os clientes que compraram no Free Shop na loja do desembarque de São Paulo dentro do mês de janeiro 2014. Os resultados do estudo indicam a importância do ambiente da loja e principalmente da relevância dos atendentes dentro do modelo estudado. / [en] This study analyzes the effect of airport retail environment on consumer behavior in unplanned purchases. The conceptual model of Mohan (2013) was used for the purpose we test both the both the positive elements inherent to the store (music, lighting, lay out and attendants) and the individual characteristics of consumers regarding the affective side as negative, as well as the need to purchase a particular product. Was sent by e-mail a survey to customers who bought in Duty Free in arrival from Sao Paulo to store at least 1 month. The study results show how this set of elements within the dynamic purchasing influence consumption.

Products, throughout their life cycle from production to waste management, create emissions of greenhouse gases (GHG). This leads to environmental impacts on the climate (Swedish Environmental Protection Agency, 2016). The consumed products from households are increasing (World Wildlife Fund, 2008) and so is the waste generated from them (Avfall Sverige, n.d.). A more sustainable development generating from circular economy should be focused on to increases the reuse of products and by so reduce the amount of waste generated (Göteborgs Stad, n.d.a.) This study have examined if the use of Free Shops can help the city of Gothenburg to reach higher up the waste management hierarchy towards reuse and prevention, and if carbon dioxide equivalents (CO2e) can be avoided by using Free Shops.    Two Free Shops with the purpose to increase reuse in Gothenburg have been studied and their effect on GHG emissions, presented as CO2e, have been analysed. A Life Cycle Inventory Study (LCI) has been conducted on all, but two, different materials entering the Free Shops for four weeks, including the production, waste management, transportation and storage. The result of the study shows that a mean of 10 ton CO2e per Free Shop per year can be avoided when reusing at a Free Shop instead of buying new products. This equals leaving a low energy lamp on for approximately 590 years (World Wildlife Fund, 2009) based on a low energy lamp using 0,007 kWh (Eon, 2007). To examine if the Free Shops can reduce the amount of waste disposed of by households in Gothenburg the material entering the Free Shops was weight and analysed to estimate how it corresponded to the amount of waste disposed of. The result shows that the material entering a Free Shop only corresponds to 0.0025 percent of the household waste disposed of in the city. This indicates that Free Shops by themselves will not solve the problem with increasing amounts of waste and emissions from increasing production. However, they can help in a small scale. / <p>20180625</p>