Innovations in the public services have become mandatory to provide more efficient and secured services to the citizens. In today&#039 / s fast changing technological environment, the sustained management of innovation is the most vital executive task for the organizations. Identification of the technological innovation process is required in order to manage innovation in the public organizations. This thesis study aims to build a technological innovation model for public organizations in Turkey identifying technological innovation process, stakeholders of the process, sources of innovation, obstacles of innovation and driving forces of innovation. In this research study, strategically important organizations, including all ministries and the pioneer public organizations that perform technological innovation projects are analyzed. In the research study, case study is used as a research strategy and interviews are used as data collection methods. Using collected data / data sets are produced and presented in tables. Data analysis results enable to identify technological innovation process, stakeholders of the process, sources of innovation, barriers of innovation, and driving forces of innovation. Consequently, in accordance with the findings of the study, a new technological innovation model that may pave the way for technological innovation projects and enable successful management of innovation process is constructed. The proposed model lights the way of managers for their innovation projects by means of determining unclear innovation process and identifying the inputs and outputs of the process. Moreover, this study is a guide for managers in public organizations identifying possible obstacles and offering solutions, identifying driving forces to accelerate the innovation process, emphasizing the importance of interaction between the stakeholders.

This research proposes that design and visual thinking in combination with narrative theory contribute to enhance knowledge of innovation processes and support managers in their work. In particular, the focus is on the use of Storyboarding to support a better definition of a project’s brief. Innovation studies have shown that the initial phases of innovation processes (typically called the “front end of innovation”) are crucial for success. A proper definition of a brief, that occurs at the front of the front end, is therefore one of the most relevant events in innovation. This study investigates the early phases of innovation by developing and evaluating a new method for developing a brief. First, an explorative approach has been used in order to develop knowledge of challenges in the front end of innovation and how design thinking, visual thinking and narratives can bring new insights in teamwork. In this explorative search the use of case studies has been employed. Then, the explorative search has focused onthe use of Storyboarding as a tool for reflection, and in particular for igniting dynamics of framing and reframing of innovation problems. Finally, in order to create a deeper knowledge in the use of storyboarding three hypotheses has been evaluated, four experiments has been conducted with the involvement of more than 60 people defining innovation briefs. In these experiments, storyboarding (visual and narrative) has been used to support “thinking” that leads to the brief. In other words, storyboarding has been seen as a process to enable innovation teams to think differently or more precisely, rather than just a tool to represent or to communicate the brief. The experiments show that using storyboarding has effects that can support innovation management. First, storyboarding is useful if management wants to “stimulate” a reflection on meaning when developing a brief, i.e. when they want an innovation team to consider both utilitarian and emotional/symbolic factors in an innovation process. Second, Storyboarding brings a narrower focus, compared to traditional written briefs, within the “area of interest” brought up by management, which sometimes may be asked for when the organization is in search for reframing the direction of innovation. / Denna avhandling föreslår att design och visuellt tänkande i kombination med narrativ teori kan bidra till en bättre förståelse och ledning av innovationsprocesser. Framför allt med fokus på användningen av storyboarding för att stödja en bättre definition av ett projekts uppdragsbeskrivning, eller som det kallas en ”brief”. Tidigare innovationsforskning har visat att de inledande faserna av innovationsprocesser (vanligen kallad “the front end of innovation”) är av avgörande betydelse för att innovationer skall nå framgång. En ordentligt utformad ”brief”, formulerad tidigt, i de inledande faserna av innovationsprocessen är således en av de mest relevanta händelserna för framgångsrikt innovationsarbete. Denna forskning bidrar till kunskap i de tidiga faserna av innovationsprocessen genom att utveckla och utvärdera en ny metod för att utveckla en ”brief”, storyboarding. Först så har en explorativ metodik använts för att skapa förståelse för de tidiga faserna av innovation och hur metoder och teorier från design, visuellt tänkande och narrativ kan ge nya insikter i teamarbete. I denna explorativa del så har fallstudier använts som forskningsstrategi. Därefter så har mitt sökande efter förståelse fokuserats på användningen av storyboarding som ett verktyg för reflektion, och i synnerhet att formulera och omformulera inramningen av möjligheter för innovation. Slutligen, för att skapa en djupare förståelse av storyboarding, så har tre hypoteser utvärderats med hjälp av ett antal experiment med mer än 60 personers deltagande där team utvecklar en ”brief”. I dessa experiment så har Storyboarding använts för att stödja teamens “tänkande” för att utveckla en ”brief”. Med andra ord så har Storyboarding setts som en process för att möjliggöra för team att tänka annorlunda eller mer exakt, snarare än bara ett verktyg för att representera eller för att kommunicera en ”brief”. Experimenten visar att användningen av Storyboarding har ett antal effekter som kan stödja ledning av innovation. För det första kan vi se att Storyboarding kan vara användbart om man vill “stimulera” reflektion kopplat till innebörd (meaning) när man utvecklar en ”brief”, dvs. när man vill att ett team ska överväga både funktionella så väl som känslomässiga/symboliska faktorer i en innovationsprocess. För det andra så skapar storyboarding en ”smalare” definition, jämfört med traditionella skriftliga ”briefs”, inom det av ledningen valda fokusområde. Detta kan vara önskvärt när ledningen söker efter nya möjligheter för innovation.

The innovation laboratories support and foster the systematic development of innovations by bringing the people, environment and the methodological expertise together. Such type of structures play a major role in leveraging the existing methods and tools in the field of service innovation on one hand, and adapting the new methodological approaches to the field on the other hand. Thus, we argue that they can act as intermediaries in adapting the concept of round trip engineering to the field of service innovation. In this context, to develop the deeper understanding of the phenomenon, the innovation laboratories were thoroughly investigated through in-depth expert interviews. The interviews were intended to develop deep understanding of the structural and functional aspects of innovation laboratories in order to identify the current practices and potential of innovation labs in applying the systematic approaches to different phases of innovation life cycle. They were also aimed to identify the methodological and technological support that the innovation labs might need.

The Department of Business Information Systems at the University of Leipzig conducted a web based study on innovation laboratories worldwide. About 190 innovation laboratory websites could get identified. The innovation laboratories were evaluated and categorized according to the descriptions on the websites.

The aim of this study is to explore the relationship between knowledge transfer and innovation. The literature documents that increasing knowledge transfer can both increase and decrease an organisation's capability to innovate. This study proposes a model that integrates these two theoretical standpoints and in doing so hypothesizes a non-linear (parabolic) relationship between knowledge transfer and innovation. Empirical research to date, including the work of Storey and Kelly (2002), document a linear relationship between knowledge transfer and innovation. In order to investigate the possibility of a non-linear relationship this study proposes and tests refinements to Storey and Kelly's methodology. A refined survey questionnaire was sent to all the local government councils within two Australian states and both linear and quadratic statistical analyses were performed. The results of this pilot study revealed linear relationships between four of the six knowledge transfer questions and the innovation measurement question. A further refinement to the methodology is recommended before a non-linear relationship between knowledge transfer and innovation is rejected.

Diss. (sammanfattning) Uppsala : Sveriges lantbruksuniversitet, 2009. / Härtill 3 uppsatser.

A palavra inovação se tornou comum no ambiente empresarial como um meio de se obter melhores resultados e ganhar vantagem competitiva. Dessa forma, para que esses objetivos sejam atingidos as empresas se viram obrigadas a adotar métodos de gestão que garantissem uma contínua geração de inovações. Entretanto, não existe um método capaz de garantir a inovação nas empresas, mas sim estudos sobre as condições que favorecem o surgimento de inovações. Portanto as empresas que tiverem um modelo de gestão comprometido com a criação dessas condições facilitadoras terão uma probabilidade maior de gerar inovações. Contudo, antes não havia conhecimento se as características específicas do mercado, no qual a empresa estava inserida, interferiam na implantação dessas condições. Durante este estudo, os gestores de quatro unidades do grupo Taurus foram ouvidos, de modo a observar como estes gestores viam a influência do mercado sobre a gestão da inovação. / The word innovation has become usual in the business environment as a way to achieve better results and competitive advantage. In order to reach these objectives the enterprises needed to adopt management models there could guarantee continuous innovation. Although there is not a single method capable of guarantee continuous innovation in an enterprise, there are researches indicating business environment conditions that make the development of innovations easier. Therefore, the enterprise that has a management model focused in the creation of these conditions will have a better chance of creating innovations. Even with this knowledge, there was no previous understanding if the market characteristics could interfere in the implementation of these conditions. During this research, the top managers of four units of the Taurus group were heard in order to observe how these managers felt the market influence over the innovation management.

Este estudo analisa conceitos da linguagem científica, veiculados em periódicos nacionais da área de Administração, no período de 2008 a 2012, mais precisamente, 11 revistas classificadas pelo Qualis-Capes. Para tanto, focaliza a Teoria da Gestão da Inovação, embasada na Teoria Econômica da vertente schumpeteriana e neo-schumpeteriana e na Teoria da Linguagem. O ponto de partida foi o questionamento sobre: Qual a estrutura lógica dos conceitos-chave dos artigos sobre Gestão da Inovação? O objetivo geral foi verificar a consistência da linguagem empregada na produção de artigos brasileiros sobre a Gestão da Inovação em relação à sua Teoria. Como objetivos específicos, foram definidos os seguintes: identificar conceitos-chave por meio de um estudo-piloto; confrontar os conceitos identificados encontrados com aqueles elencados no projeto da dissertação; calcular a frequência do uso de tais conceitos-chave; formar clusters com os conceitos empregados pelos pesquisadores da área e, confrontar com as teorias de base o conteúdo de alguns conceitos de maior ocorrência. Este estudo classifica-se como uma pesquisa exploratória, com tratamentos quantitativo (mineração de textos) e qualitativo (análise de conteúdo) de dados. Os nove conceitos pesquisados foram os seguintes: Aprendizagem; Ciência e conhecimento científico; Capacidades (capabilities); Informação; Inovação; Invenção; Pesquisa e Desenvolvimento (P&D); Técnica e Tecnologia. O estudo-piloto constou da leitura de 31 artigos de uma das 11 revistas, cuja especialização era o tema da inovação. A análise quantitativa resultou em 10 clusters, representados por dendrogramas. A análise qualitativa confrontou alguns excertos extraídos dos artigos selecionados com as teorias de base da dissertação. O resultado da análise quantitativa apontou que os conceitos de “Informação”, “Aprendizagem” e “Tecnologia” são os que mais formam clusters com o conceito de “Inovação”. A análise qualitativa revelou que existem lacunas na relação lógica conceitual em muitos casos de aplicação dos conceitos-chave. Este motivo torna-se suficiente para estimular o surgimento de novos estudos nesta linha de tendência multidisciplinar. / The present study examines concepts of scientific language, conveyed in national Business Management scientific journals area, within the period between 2008 and 2012. Therefore, focuses on the theory of Innovation Management, based in the Economic Theory of schumpeterian and neo-schumpeterian strand and in the Theory of Language. The starting point was the question: "what key concepts in Innovation Management constitute a language that matches theoretical content?" The overall goal was to verify the language consistency used in some of Brazilian production of Innovation Management articles. Specific objectives were defined as follows: identify key concepts in reading scientific Brazilian articles chosen, list the key concepts related to innovation management; calculate use frequency of these key concepts; clustering the concepts used by this area researchers and compare contents of some highest occurrence concepts with based theories. This is an exploratory and descriptive research with quantitative (text mining) and qualitative (content analysis) treatment of data. The nine concepts surveyed were: Learning, Science and scientific knowledge; Capabilities; Information, Innovation, Invention, Research and Development (R&D); Technique and Technology. In order to confirm the pre-established conceptual corpus, we conducted a pilot study with a reading of 31 articles from a journal on the topic of innovation. The quantitative analysis resulted in 10 clusters, represented by dendrograms and qualitative analysis confronting extracted excerpts of selected articles with base theories of the study. The results of quantitative analysis showed that the concepts of "Information", "Learning" and "Technology" are the most clustered with the "Innovation" concept. Qualitative analysis revealed that there are gaps in the logic conceptual relationship in many of key concept applications. This fact becomes reason enough to stimulate the emergence of new studies in this multidisciplinary trendline.

Posto o contexto de competitividade no mercado global, é fato que nações e organizações buscam formas de inovar para permanecerem sustentáveis. Entretanto, para efetivar os anseios de serem competitivas e inovadoras, há uma necessidade de manter estratégias e uma estrutura de rotinas que as possibilite gerir e gerar as inovações, de forma a transformar suas capacidades tecnológicas em algo efetivo. O objetivo deste trabalho é a identificação de uma estrutura de um sistema de gestão de inovação adequada para atender o posicionamento estratégico de inovação. Utilizando o caso de uma empresa do setor do vestuário, elaborou-se um modelo para análise de capacidade tecnológica, focando tópicos relacionados à estratégia. Os dados foram coletados por entrevistas em profundidade com o corpo diretivo e por questionários de pesquisa respondidos por 50 líderes da empresa. Os resultados obtidos convergiram na estruturação de um sistema de gestão da inovação que contemple: a) estratégia de inovação; b) capacidade tecnológica que sustente funções de alinhamento e funções da organização – produtos/serviços, gestão de projetos, processo/tecnologia e infra-estrutura e c) sistema de gestão da inovação que tenha relações com alinhamento às estratégias de inovação de produtos e processo, estrutura adequada para inovar oriunda de gestão de projetos eficaz, desenvolvimento de produtos que identifiquem a empresa no mercado como inovadora e por fim, foco em seus mercados de atuação. / The competitive environment of global markets leads nations and organisations to engage in a continuous search for innovation, in order to maintain sustainability. However, to effectively become innovative, firms need to sustain a formal structure of strategies and routines that enable them to generate and manage innovation, enhancing their technological capabilities. This study aims to identify an innovation management system structure that better fits to the strategic positioning of a specific firm. The firm in which the case study is developed belongs to the clothing sector. Data were collected through in-depth interviews with the firm’s directive body and application of research questionnaires along with 50 respondents. Results allowed the development of an innovation management system considering three aspects, namely: a) innovation strategy; b) technological capabilities to sustain organisational functions – products/services, project management, process/technology, and infrastructure; and c) structure and alignment, in order to allow efficient project management, development of innovative products and market orientation.

p. 1 - 221 / Submitted by Santiago Fabio (fabio.ssantiago@hotmail.com) on 2013-01-16T19:25:14Z No. of bitstreams: 1 FFFFFF.pdf: 1512749 bytes, checksum: e6c1cee0e02c08e81ce30ecceaf54cf4 (MD5) / Made available in DSpace on 2013-01-16T19:25:14Z (GMT). No. of bitstreams: 1 FFFFFF.pdf: 1512749 bytes, checksum: e6c1cee0e02c08e81ce30ecceaf54cf4 (MD5) Previous issue date: 2008 / A propriedade intelectual (PI) é um importante instrumento para apropriação do desenvolvimento tecnológico e para o estabelecimento de vantagens competitivas, notadamente para as empresas que empreendem inovações tecnológicas, na economia do conhecimento e da intangibilidade. Neste contexto de acirrada competitividade, emerge a necessidade da gestão estratégica dos ativos intangíveis, que perpassa pelos direitos de PI, mas não se encerra na obtenção de proteção legal a tais direitos. Assim, o objetivo desta dissertação é identificar, por meio de estudo multicaso junto às empresas Braskem S.A. e Plásticos Novel do Nordeste S.A., selecionadas pela sua representatividade no uso do sistema de propriedade industrial, o alinhamento entre as práticas de gestão adotadas e o postulado pela literatura em termos de orientação estratégica para a gestão de propriedade intelectual. Para o alcance de tal objetivo, são revisadas as produções científicas sobre economia do conhecimento e suas influências no mundo corporativo; sobre inovação, seus impactos na competitividade das firmas e seu relacionamento com a temática principal (PI). Em seguida, discute-se propriedade intelectual, contemplando seus aspectos jurídicos e gerencias. A parte empírica do estudo evidencia o perfil das empresas pesquisadas, bem como análises individuais e comparativas com relação às práticas de gestão de PI encontradas. Os resultados obtidos evidenciam que a condução da gestão pelas empresas e as práticas verificadas são dependentes da estratégia empresarial, principalmente em sua vertente tecnológica e/ou de inovação e mercadológica, resguardadas suas características em termos de estruturas de mercado (porte, área de atuação, tipo de produto, mercados, estrutura industrial, estratégias) e outras especificidades. / Salvador