This thesis will analyze how the United States Navy's Information Professional (IP) Community is currently managing the Continuing Education Unit (CEU) Program, propose and develop a technical solution that could be implemented by Commander, Naval Network Warfare Command (NETWARCOM) to minimize the current management challenge. The IP Community has a fiscal year requirement to obtain a certain number of CEUs. The process of tracking these CEUs is currently manually performed using a Microsoft Excel spreadsheet. This thesis examines the feasibility and effectiveness of redesigning the CEU tracking process in light of modern Business Process Re-engineering (BPR) methodologies that incorporate contemporary information technology. The "AS-IS" process is identified using the Knowledge-Value Added (KVA) and cost methodologies and modeled using Microsoft Visio software tool to identify pertinent redesign recommendations. From those recommendations, a "TO-BE" process is determined and a web-based prototype system, Reengineered Continuing Education Unit Tracking Tool, is developed using basic tools such as Microsoft Access and Dream Weaver Active Server Pages (ASP) to demonstrate the viability, value and efficiency added to implementing the necessary functionality. The benefits of replacing the current manual system with a web-based system are, reduced manpower hours, increased accuracy, and consistency in the process.

In essay 1 (Investment bank role in acquisition of private targets), using a sample of private targets from January 1992 to December 2010, I find that special information asymmetry when bidders prusue private targets alters the factors used by bidders and targets to decide whether to hire an investment bank.... It appears that the investment bank has a significant impact on the outcome of the acquisition of a private target. In essay 2 (Investment bank role in asset sell-off transactions), I also find that special information asymmetry when a buyer pursues divested assets alters the factors used by the buyer and seller to decide whether to hire an investment bank. ...I find that when the seller empoloys an investment bank, the increase in unsystematic and total risk of the buyer is greater than in cases when the seller does not use an investment bank. / by Kien Cao. / Thesis (Ph.D.)--Florida Atlantic University, 2012. / Includes bibliography. / Mode of access: World Wide Web. / System requirements: Adobe Reader.

by Wong Wing Nin. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1997. / Includes bibliographical references (leaf 45). / ABSTRACT --- p.ii / TABLE OF CONTENTS --- p.iv / Chapter / Chapter I. --- INTRODUCTION --- p.1 / Overview --- p.1 / Project Plan --- p.3 / Chapter II. --- THE OLD SEAGRAM MIS ORGANIZATION --- p.4 / Company Profile --- p.4 / Driving Force behind the Change --- p.5 / The Old MIS Structure --- p.6 / Chapter III. --- ORGANIZATION THEORY REVIEW --- p.9 / Organization Change Factors --- p.9 / Readiness of Change --- p.11 / Resistance of Change --- p.11 / Overcoming the Change --- p.13 / Structural Cybernetics --- p.14 / Principal of Organization Design --- p.16 / Functional Building Block --- p.17 / Dynamic Teamwork --- p.18 / Implementation Process --- p.22 / Chapter IV. --- THE NEW SEAGRAM MIS ORGANIZATION --- p.25 / Global Planning - Regional Implementation --- p.25 / Specialization - No Rainbow --- p.26 / No Redundancy or Gap - Clear Boundary --- p.26 / Network Organization --- p.27 / Dynamic Teamwork --- p.29 / Chapter V. --- EMPLOYEE OPINION FEEDBACK --- p.31 / High Staff Turnover --- p.32 / Top Management View --- p.32 / MIS Internal View --- p.33 / Customer View --- p.35 / Summary --- p.36 / Chapter VI. --- SUGGESTION FOR IMPROVEMENT --- p.38 / Open Communication --- p.38 / Clear Definition of Job Role --- p.39 / Education and Training --- p.39 / Consolidate Ambiguous Function --- p.40 / Chapter VII. --- CONCLUSION --- p.41 / Chapter APPENDIX - --- INTERVIEW OUTLINE --- p.43 / BIBLIOGRAPHY --- p.44

Cílem této práce bylo ověřit možnost použití procesního řízení v podmínkách malé obchodní firmy a vytvořit metodiku, která by obecně popsala jednotlivé kroky implementace. Metodika je určena pro malé a střední firmy, které jsou postaveny před potřebu optimalizace podnikových procesů a nebo stojí před problémem transformace ve větší firmu. Práce je rozdělena do tří částí. První část zahrnuje teoretický základ. Skládá se z popisu historického vývoje procesního řízení, definice procesů a procesního řízení s ukázkami přístupů různých autorů. Dále jsou zde popsány metodiky starší i novější. V další, praktické části, je práce zaměřena na samotnou implementaci procesního řízení. Implementace je pojata jako projekt a je rozdělena do analytické části, ve které je rozebrána pozice firmy a její hlavní cíle a částí kde je vypracován návrh nového způsobu řízení, popsána implementace, testování, vyhodnocení a fáze definice dalších možných vylepšení podnikových procesů. V poslední části jsou slovně popsány jednotlivé kroky vyvinuté metodiky implementace procesního řízení v podmínkách malé obchodní firmy, které jsou doplněny schématem postupu implementace.

This research is an investigation into how organisations can engineer new collaborative business processes. This engineering of processes is based on technical advances, which enables organisations to enhance their communication and collaboration with their customer and each other. This research identifies how advanced technologies can be properly applied to create collaborative business processes of within and across organisations. This research has enabled this collaboration and extended its boundaries to facilitate dynamic collaborations amongst multiple organisations that may not necessarily be known to each other. The new model of collaboration achieves the recommended collaborative environment by restructuring the business processes for Web-based applications. This thesis also validates the proposed model for the collaboration in a global environment. This creation and validation of the model satisfies the requirements of a PhD-level research. The concept of Collaborative Business Process Engineering (CBPE) is unique in that it describes how cluster-based processes of multiple organisations can be engineered. Furthermore, this research also integrates the existing concepts of Business Process Re-engineering (BPR) and Business Process Management (BPM) in the model. CPBE is able to evaluate the impact of the interoperability of the organisations on their engineered business processes as well as their business structures. This research further demonstrates the implementation of CBPE in a proposed Collaborative Web-Based System (CWBS). This thesis discusses how the Web Services (WS) and mobile technologies, specifically Universal Description, Discovery and Integration (UDDI), influence the interoperation amongst multiple organisations. The impact of the WS on engineered business processes and the extension of this impact on multiple organisations and their clusters are included in this research. This thesis also describes the existing model of collaboration and provides a literature review to support the need for the proposed model of collaboration. Existing technologies for the engineering of the new collaborative business processes are explained. Detailed descriptions of the research methodologies (quantitative and qualitative), philosophies (interpretivist and constructivist) and theories (evolutionary and socio-technical) used are identified and described here. The dynamic aspects of collaboration in the proposed new model of collaboration, wherein organisations can enter and exit the collaboration at will are discussed. The thesis also discusses the factors influencing the collaboration, such as trust, security, confidence level and the availability of the channels for collaboration. The dynamic aspects of the proposed model are tested against the static aspects of the current model wherein the collaborating organisations need to set up prior contract before collaboration. A part of this study deals with evaluation of the significance of the CBPE for the organisations that adapt technologies such as Web Service and mobility. Finally, this thesis demonstrates an investigation in the impact of interoperability emanating from emerging technologies, specifically the Web Services technology, on organisations by providing a model as well as conceptual implementations. The proposed model of CBPE and the conceptual implementations facilitate the use of the emerging technologies for effective collaborations. These emerging technologies are presented and described in Chapter 2 while their impacts on the proposed model of CBPE are explained in Chapter 4. The proposed model in this thesis enables numerous businesses to collaborate electronically thereby producing dynamically collaborating groups/clusters. This thesis presents the modelling, understanding of collaborative business process that transcend the organisational boundaries, factors that influence collaborative business processes and the entry and exit criteria for these collaborative organisations. / Doctor of Philosophy (PhD)

Organisations have processes to manage their business activities, often referred to as business processes. In today’s competitive global economy, automation of processes with appropriate technology is advantageous. However, the paradox of processes automation is the continuous evolution and change that occurs in business processes. As the business processes evolve and change, the underpinning automated systems need to reflect those changes. Even after a decade of research in the areas of business process automation (BPA) and business process evolution management (BPEM), organisations still find it challenging to manage evolution of automated processes. Therefore, this thesis finds answers to the question of “How can business process evolutions be accurately and effectively reflected in already implemented web-based workflow systems?” In order to provide a holistic solution to the above research question, this research introduces a framework named paradigm of process automation – PoPA framework and discusses its role in managing process evolution. This framework embodies a business process at four levels as pragmatic, semantic, syntactic, and implementation. Each of these levels deals with a distinctive representation of a business process. For example, the pragmatic level represents the contextual artefact elements such as Acts, policies, organisational structures, rules, and guidelines; that define a process, and the syntactic level denotes the models created for the purposes of automation. When a change takes place in any one of the levels of the PoPA framework, it creates a propagating impact on elements in the above-mentioned four levels. This propagation of impact takes place due to constraints, associations, dependencies (CAD) among elements within and across the levels (intra and inter-level CAD). When analysing intra and inter-level CAD most correlations are found to be hierarchical; therefore, a relational database structure is appropriate to capture these hierarchical associations. However, operational processes at the semantic level have complex associations, which are not hierarchical. Therefore, this research proposes to use Kleene Algebra with Test (KAT) for representing CAD at the semantic level. Propagating impact does not exclusively depend on inter and intra-level CAD, but is also closely associated with the nature of evolution. Depending on the nature of evolution, the propagating impact can be categorised as direct, indirect, secondary, and non-cautionary (DISN) impact. These DISN impacts suggest the severity of the propagating impact. The core contribution of this research is the Process Evolution and Change Impact Analysis (PECIA) Model, which enables the management of process evolution accurately and effectively in automated systems. In this research, a process automation project named Online Courses Approval System (OCAS) is used as an exploratory case study. The practical utility of the PECIA Model is validated using evolution scenarios of OCAS and epistemic utility is analysed based on a study of the literature. Amidst a plethora of literature on BPA and BPEM, this research is significant due to the following theoretical contributions that facilitate in managing automated processes in tandem with organisational process evolution: ���� PECIA Model holistically captures inter and intra-level CAD of process elements facilitating the propagating impact analysis within and across the four levels of the PoPA framework. • A novel use of KAT to capture CAD among process elements cohesively and completely into linear expressions, in order to analyse the impact propagation. • An algorithm that analyses KAT expressions of a process, to locate DISN impacts so that evolutions can be carried out accurately and effectively. The future works that arise from this work are manifold. These may include improving the use of the PECIA Model as a corporate process knowledge repository, and exploring possible other uses of the PECIA Model and KAT based process expressions. / Doctor of Philosophy (PhD)

The focus of this study is to consider the concept of ?improvisation? as a business process used by small businesses when faced with unanticipated events. Although the business news and literature is dominated by the activities of big businesses, there is little disagreement among researchers and business commentators about the role that small businesses plays in contributing to the economic activity of Australia. The contribution that small businesses make to the economy includes job creation, competitive power, economic growth and innovation. Furthermore, there is evidence that a flourishing small business sector can assist with creating and maintaining political and social stability. It is widely acknowledged that businesses are operating in a turbulent, unstable and at times chaotic commercial environment. Many business operators are spending increasing amounts of their time responding to unanticipated events in circumstances where there is little or no time to plan solutions or build up resources. There has been little research into how small businesses respond to such unanticipated events. A review of previous literature showed that business operators were likely to respond to unanticipated events in one of three ways; they either ignored the event, undertook planning or they improvised. The term 'improvisation' in this context was used to reflect either the time convergence between the realisation of a solution and its implementation or the application of selected resources for purposes other than that for which they were intended. A model of the process of improvisation was developed using the elements previously described in previous studies. The model falls into three parts; pre-improvisation, improvisation and post-improvisation. The methodology used was a qualitative process consisting of a semi-structured interviews with twenty-nine owners of small-business start-up firms, to explore their experiences with dealing with unanticipated events and to try to establish the nature of the improvisational process. It was important for the participants to tell their stories of improvisation and for the researcher to reflect their experiences in relation to the model of improvisation. The data collected provided greater insight into the process of improvisation and a refined model evolved which better represents the experience of participants. The study confirmed that small businesses do at times, use improvisation to respond to unanticipated events. Consequently, this study has made a significant contribution to the field by extending on the work undertaken to date and by the development of a model that more comprehensively represents the process of an improvisational response to an unanticipated event, in the context of small business.

The purpose of this project is to help a growing company reform their static information system to a dynamic system compatible with growth. The solution consists of migrating the legacy system that they have in FileMaker to an open technology platform. To solve this specific problem “patterns” have been used and this project explains these general solution “patterns”. We understand patterns like a generic solution to persistent design problems. General solutions will not only be useful in this specific problem, but they will be useful in all kind of similar migration projects as well. This thesis gives a detailed explanation of how to apply these patterns into the AEMI specific problem and how they can be useful in the migration process. The solution of the problem then, is following the advice of “patterns” to achieve our goals; these goals are the requirements that are given from the company supervisor. After the migration process a redesign process must be done in order to organize the information. This redesign consists of organizing the migrated information as well as adding the new information in the correct place. This thesis focuses on the process of migrating from a legacy system to a MySQL system through the use of the generic solution called “patterns”.  The final result is a MySQL database with all the old and new information together in a more adaptable platform for the company’s scalability.

Abstract This thesis, from the case-study point of view, demonstrates Hotai Motor¡¦s business reformation in its half-century history, including issues such as visions, business philosophy, values, missions, strategies and performance management. Hotai, the automobile company greeted its fiftieth anniversary in 1997, extends its business to a wide range, selling vehicles like Toyota¡BHINO¡BLexus¡Bconstruction motors and fire engines¡BMobil lubricants and vehicle maintenance services, and hiring 1,000 employees, or 10,000 if includes the upper- and down- stream businesses. After running the corporation for half a century, the management team was thinking of a new business value and reengineering for the upcoming decades. Hotai¡¦s ups and downs were bound tightly with government policies. Established in the 1940¡¦s, it has gone through the import control in 1950¡¦s, the CTOC import control policy in the late 1060¡¦s, the overall ban of Japanese vehicles in the 1970¡¦s, the Hwa-ton Motors investment in the 1980¡¦s, and finally took over Hwa-ton and transformed it to Kuozui Motors. Producing heavy vehicle at first, the company added home sedans to its product list in 1985, and has been going forward steadily ever since. This thesis will focus on how this company redefines itself to find the strength to re-start. Promoting the core value of service ¢w ¡§give more than expected¡¨, and strategies reaching multiple dimensions such as business models, products, services, recruiting, branching policy and hidden risks, ensures the strength to the business structure. Process reengineering was a popular issue and was introduces to major corporations in the 90¡¦s; unfortunately, 70% of them failed. Experts found that besides the neglect of the feasibility of business models and strategies, the major key of the failure was the deficiency of communication during reforming. In the Hotai case, communication has never stopped happening inside the whole organization, from top through bottom, from visions to strategies, which makes an excellent example for corporation reformation and change management. Keywords: Hotai Motor, Re-start, Transformation, Reengineering, Change Management.

Facing to the competition of global economic market,an enterprise have to get more chance of transaction with customers for the expansion in market,with the more frequent business,the more rich cash transaction will happen between company and company.And an enterprise surely need to have a good cash management system to help the people control the fund flow inside the enterprise,and people can dispatch the fund.We can rapidly and conveniently get the information about transaction by the E-Process and it will help the people to complete their job immediately. However,follow the change in our environment,or the replacement on government policy and the improvement on company strategy,the E-Process might be some flaw now and it create many trouble while a staff is doing jobs.In my research,there is a object to visit all the related people inside or outside the enterprise,in this way,I will collect the demand and suggestion about the cash process now,and find out a plan to solute the questions. The Accounts Payable is a important item in the company,it will appear when business action get into customer or supplier,also employee can get into it.For rapidly handling the Accounts Payable,accountants usually have their own opinion when using the E-Process.By recording the demand from accountants and to produce functions with process reengineering,and finally create a financial E-Process platform by QFD, this can be a reference to the top manager.