Facing to the competition of global economic market,an enterprise have to get more chance of transaction with customers for the expansion in market,with the more frequent business,the more rich cash transaction will happen between company and company.And an enterprise surely need to have a good cash management system to help the people control the fund flow inside the enterprise,and people can dispatch the fund.We can rapidly and conveniently get the information about transaction by the E-Process and it will help the people to complete their job immediately. However,follow the change in our environment,or the replacement on government policy and the improvement on company strategy,the E-Process might be some flaw now and it create many trouble while a staff is doing jobs.In my research,there is a object to visit all the related people inside or outside the enterprise,in this way,I will collect the demand and suggestion about the cash process now,and find out a plan to solute the questions. The Accounts Payable is a important item in the company,it will appear when business action get into customer or supplier,also employee can get into it.For rapidly handling the Accounts Payable,accountants usually have their own opinion when using the E-Process.By recording the demand from accountants and to produce functions with process reengineering,and finally create a financial E-Process platform by QFD, this can be a reference to the top manager.

Thanks for the wide application of mobile technology and the incre- asing popularization of wireless networking, a brand new business oper- ation model, which breaks out the limitation of fixed working time and space and brings more real-time and activity to life and work, is therefore brought to enterprises, and has eventually brought up the booming deve- lopment of M-commerce (Mobile Commerce). With the attribute of regard- lessness of location, and the high flexibility and mobility, people can expect that more and more diversified mobile technology applications will be available and popularized in the coming future. However, if corporations only take suggestions from mobile technology providers or consultants, but understood neither what their corporations really need, nor ignored what their users most concerns, expenditure of time and money can be resulted, and no effect can be expected. Therefore, the QFD (Quality Function Deployment) method, with its MRM (Matrix Re- lation Map) tool, is introduced as a valid methodology to help identify users¡¦ requirements, and to sketch the relationships between each step of implementation. This research also adopts ¡§qualitative single case study with multiple units of analysis¡¨ as the basic approach, and the subject of this research is a steel manufacturer. By using QFD to clarify the voice from users of their needs, entprises can realize what the users really want. And by using the AHP (Analytic Hierarchy Process) skill to syste- matically transfer customers¡¦ requirements into design considerations, corporations can check if their capabilities can meet those voice from users, and then make practical plans that the entprises should do while implementing mobile environment. Finally, this research had, from the view of end-users, evaluated and consequently proposed a set of functions module and priority, as well as practice suggestions, for implementing mobile environment; The outcome of this research can be used as a basic for advanced study, and be adopted by corporations and industries in all areas.

This master´s thesis is aimed at the strategy and implementation of DOE (planned experiment) and QFD (quality function deployment) in business. There are described about these methods. It deals with their use for a given problem. The last section provides a possible procedure in the enterprise.

No description available.

Managing the information flow within a big organization is a challenging task. Moreover, in a distributed decision-making process conflicting objectives occur. In this paper, artificial adaptive agents are used to analyze this problem. The decision makers are implemented as Classifier Systems, and their learning process is simulated by Genetic Algorithms. To validate the outcomes we compared the results with the optimal solutions obtained by full enumeration. It turned out that the genetic algorithm indeed was able to generate useful rules that describe how the decision makers involved in new product development should react to the requests they are required to fulfill. (author's abstract) / Series: Working Papers SFB "Adaptive Information Systems and Modelling in Economics and Management Science"

The purpose of this work is to evaluate how a docking station can be more future proof, environmentally friendly and satisfy the customers’ needs more. The docking station in focus of this project is owned by LVI, and used with one of their cameras MagniLink S. When comparing the results of the new docking station and the current docking station, the new docking station is more future proof, environmentally friendly and satisfies the customers’ needs more. In the end it is established that following steps should be followed during the development of a docking station: -          Make sure that the cables are reliably fastened into the docking station and that the connectors can handle the docking force. -          Design to use more material with lower environmental impact and ensure that the material fulfils the product requirements and objectives. Use as small amount of material as possible. -          Prioritize the customers’ expressed and unexpressed needs as one of the highest priorities during the development process.

This paper proposes a new model for studying the new product development process in an artificial environment. We show how connectionist models can be used to simulate the adaptive nature of agents' learning exhibiting similar behavior as practically experienced learning curves. We study the impact of incentive schemes (local, hybrid and global) on the new product development process for different types of organizations. Sequential organizational structures are compared to two different types of team-based organizations, incorporating methods of Quality Function Deployment such as the House of Quality. A key finding of this analysis is that the firms' organizational structure and agents' incentive system significantly interact. We show that the House of Quality is less affected by the incentive scheme than firms using a Trial & Error approach. This becomes an important factor for new product success when the agents' performance measures are conflicting. (author's abstract) / Series: Report Series SFB "Adaptive Information Systems and Modelling in Economics and Management Science"

The objective of this study has been to investigate and compare frontend javascript frameworks and cloud services in order to find which ones are most suitable to implement a web based product development application. The application will be based on the "House of Quality" methodology, which is commonly used in product development. It is basically a way to organize customer requirements, identify relevant quantifiable technical parameters and rank them in order to find out which ones are most important for the finished product. By using this very methodology on the application itself, the most important parameters were found to be data update delays and the need for additional services. The selected cloud services were benchmarked according to these parameters. For framework comparison, the methodology was based on existing research regarding what developers actually base their selection of frontend javascript frameworks on, which resulted in the metrics maturity, community size and documentation. SQL queries and benchmarking scripts were constructed in order to gather statistics from online services and run performance benchmarks. The results reveal substantial differences between frameworks as well as in performance among cloud services. A combination of the frontend framework Angular, the backend service Firebase and the authentication service Auth0 were found to be well suited for fulfilling the requirements of the product development application. Finally, potential problems, ethical considerations and areas where more research is required are discussed.

<p>Quality Function Deployment is an extremely useful tool which can be applied within the Systems Engineering Process, to optimize product design and the design process. The use of cross functional teams to analyze customer needs; translate them into design attributes; and subsequently deploy them through every facet of product design, development, and production, can significantly enhance the effectiveness and efficiency of the entire process. Unfortunately the few examples of Quality Function Deployment application, in the academic literature, are generally simplistic and lack any significant depth.</p> <p> The objective of this report is to investigate the application of Quality Function Deployment to a relatively complex product design requirement in an actual manufacturing environment. Specifically, the design and production of engine main bearings at the Federal Mogul plant in Blacksburg, Virginia, are considered.</p> <p> The report examines the use of Quality Function Deployment, as a general design tool; the functional requirements and design constraints of engine main bearings; and the application of one variation of Quality Function Deployment to the evaluation of proposed changes to a bearing's design configuration and the bearing production process.</p> <p> The report concludes with recommendations concerning the implementation of Quality Function Deployment at Federal Mogul, the conduct of Quality Function Deployment instruction at Virginia Tech and a possible avenue for future research.</p> / Master of Science

Detta examensarbete ämnar att undersöka samt föreslå hur kvalitetssäkring kan utföras för att införliva kundens behov och intresse till en färdig produkt som kunden vill köpa. Syftet är att skapa en fördjupad kunskapsbild kring kvalitetssäkring för företag. Utförandet sker genom en kvalitativ metodprocess i form av en fallstudie för att studera, analysera och beskriva fenomenet. Det är av intresse eftersom krav på kvalitet ständigt ökar då nya tekniska lösningar tillkommer och nya former av affärsverksamheter uppstår. Kunder kräver produkter med bättre kvalitet, lägre pris, bättre prestanda och allt detta till en ständigt minskad leveranstid. För att veta vad kunden efterfrågar och säkerställa att det uppfylls måste företag arbeta med en offensiv kvalitetsutveckling. Det gäller att företag får en förståelse av att kundtillfredsställelsen är essentiellt för alla verksamheter, inte för att försörja, sälja eller ge service utan för att uppfylla de behov som driver kunder till att göra affärer. För att kunna möjliggöra en hög kundtillfredsställelse presenteras olika metoder och verktyg som Quality Functional Deployment och Design For Manufacture and Assembly inom fyra olika områden som alla måste ha ett fungerande tvärfunktionellt samarbete. De fyra områdena är identifiering av kundbehov, designprocessen, produktionsprocessen samt verifiering av kvalitet. Under identifiering av kundbehov ges förutsättningarna för hur bra en produkt kan bli på marknaden. I designprocessen utförs de viktigaste besluten som påverkar produktens slutgiltiga pris. Produktionsprocessen innebär att på ett standardiserat sätt producera produkter som uppfyller fastställda specifikationer med små variationer. Slutligen används verifiering av kvalitet för att säkerställa att produkten uppfyller specifikationen. Efter att en teoretisk referensram och empiri presenterats i examensarbetet analyseras och diskuteras dessa för att se hur fallföretaget arbetar med kvalitetssäkring. Till sist ges slutsatser för vad fallföretaget kan förbättra i sitt arbete med att säkerställa en högre kundtillfredsställelse. / The purpose of this master thesis is to investigate and suggest how quality assurance can be accomplished and incorporated with customer needs to a product that customers want to purchase. The goal is to create a deeper understanding about quality assurance in businesses. It’s conducted by a qualitative case study to learn, analyze and describe the phenomenon. This is of interest because the requirements for quality are constantly increasing as new technology becomes available and new businesses arise. Customers require products with better quality, lower price, better performance and all this to a constantly reduced delivery time. Therefore, companies must work with a total quality management to discover customer needs and ensure that they will be fulfilled. Businesses must gain an understanding that customer satisfaction is the ultimate objective of every business: not to supply, not to sell, not to service, but to satisfy the needs that drive customers to do business. In order to enable a high customer satisfaction, different methods and tools as quality functional deployment and design for manufacture and assembly are presented within four different areas which all must have a good cross-functional cooperation. The four areas are identification of customer needs, design process, production process, and verification of quality. The identification of customer needs provides the conditions for how successful a product can be on the market. During the design process the most important decisions that affect the final price of the product is taken. The production process means that in a standard way, with minor variations, produce products that meet defined specifications. Finally, verification of quality is used to ensure that the product meet the specifications. After a theoretical framework and empirical evidence has been presented in the master thesis, an analysis and discussion is established to see how a company works with quality assurance. Finally, conclusions are presented about how companies in a similar situation can improve their efforts to ensure a higher customer satisfaction.