This research addressed the question: "Which factors predict the effectiveness of healthcare teams?" It was addressed by assessing the psychometric properties of a new measure of team functioning with the use of data collected from 797 team members in 61 healthcare teams. This new measure is the Aston Team Performance Inventory (ATPI) developed by West, Markiewicz and Dawson (2005) and based on the IPO model. The ATPI was pilot tested in order to examine the reliability of this measure in the Jordanian cultural context. A sample of five teams comprising 3-6 members each was randomly selected from the Jordan Red Crescent health centers in Amman. Factors that predict team effectiveness were explored in a Jordanian sample (comprising 1622 members in 277 teams with 255 leaders from healthcare teams in hospitals in Amman) using self-report and Leader Ratings measures adapted from work by West, Borrill et al (2000) to determine team effectiveness and innovation from the leaders' point of view. The results demonstrate the validity and reliability of the measures for use in healthcare settings. Team effort and skills and leader managing had the strongest association with team processes in terms of team objectives, reflexivity, participation, task focus, creativity and innovation. Team inputs in terms of task design, team effort and skills, and organizational support were associated with team effectiveness and innovation whereas team resources were associated only with team innovation. Team objectives had the strongest mediated and direct association with team effectiveness whereas task focus had the strongest mediated and direct association with team innovation. Finally, among leadership variables, leader managing had the strongest association with team effectiveness and innovation. The theoretical and practical implications of this thesis are that: team effectiveness and innovation are influenced by multiple factors that must all be taken into account. The key factors managers need to ensure are in place for effective teams are team effort and skills, organizational support and team objectives. To conclude, the application of these findings to healthcare teams in Jordan will help improve their team effectiveness, and thus the healthcare services that they provide.

The main aim of the work is a closer examination of team cooperation issues, and evaluation team coaching efficiency as a tool of prevention or of subsequent team problems solving. Formally, the text is divided to two elemental parts. The first one is comprised of theoretical framework of team coaching. There is a principal of team functioning explained, difference from a group and possible dangers that are connected with effective team functioning. Further on, the work describes basic coaching theories, principles, structuring, procedures and a partial framework definition, where the coaching implication is desirable and where it is not. Team coaching is here introduced as not particularly specific branch of coaching, attention to it is paid mostly from a methodological point of view. Student coaching and school team coaching issues are also a part of the work, which is followed by the empirical section. The empirical part consists of a basic evaluation of the pilot project, which subject was team coaching in high schools. Such a project has not had a parallel in the Czech Republic so far. Its primary part therefore worked not only as a coaching application test on class teams, but also as verification of a tool for such a project evaluation.

Då konflikter i princip är oundvikliga i projekt och på arbetsplatser, är det en central fråga för organisationer (Tonnquist, 2016). Redan 1995 beskrevs det att konflikter kommer bli allt mer förekommande inom organisationer, oavsett branschtillhörighet, på grund av lojalitetsbrist mellan arbetstagare och arbetsgivare (Wall & Callister, 1995). Idag är teamarbete mer regel än undantag (De Dreu & Weingart, 2003) och arbetsformen team beskrivs som ytterligare en bidragande orsak till uppkomsten av konflikter (Wall & Callister, 1995). Då det saknas forskning som belyser teammedlemmens perspektiv och dennes upplevelser av konflikthantering är det ett ämne som är intressant att studera. Syftet med studien är således att bidra till ökad förståelse för hur teammedlemmar upplever konflikthantering.  Teorier om konflikttyper, konflikthanteringsstilar samt temporalitet har i kombination med ett fenomenologiskt perspektiv använts för att uppfylla studiens syfte. För att bidra till ökad förståelse för fenomenet har en komparativ fallstudie om fyra fall genomförts. De fall som har studerats har varit teammedlemmar och empiri har samlats in genom semistrukturerade intervjuer. Fenomenet har studerats i kontexten team och organisation och för att sammanställa och analysera det empiriska materialet användes tematisk analys respektive tvärfallsyntes som verktyg.  I studien framkommer bland annat att teammedlemmar upplever konflikter som någonting positivt, då konflikter kan bidra till utveckling av individers förmåga att förstå människor eller utveckling av teamets prestation. Det har argumenterats för att anammandet av vissa konflikthanteringsstilar leder till uppkomst av nya konflikter (DeChurch, Hamilton & Haas, 2007) men i denna studie framkommer att dessa stilar också kan användas för att motverka uppkomsten av dessa konflikter. / As conflicts more or less are inevitable in projects and workplaces, it is a central issue for organizations (Tonnquist, 2016). As early as in 1995, conflicts were described as becoming increasingly prevalent, due to lack of loyalty between employees and employers (Wall & Callister, 1995). Today, teamwork is the exception that proves the rule (De Dreu & Weingart, 2003) and teamwork as a way of working is described as another contributing factor to the emergence of conflicts (Wall & Callister, 1995). As there is no research that highlights the team member’s perspectives and their experiences of conflict management, this is an interesting subject to study. Therefore, the purpose of this study is to contribute to an increased understanding of how team members experience conflict management.  Theories about types of conflict, conflict management styles and temporality, in combination with a phenomenological perspective, have been used to fulfill the aim of the study. In order to contribute to an increased understanding of the phenomenon, a comparative case study of four cases has been carried out. The cases that have been studied have been team members and empirical data have been collected through semi-structured interviews. The phenomenon has been studied in the context team and organization. To compile and analyze the empirical data, thematic analysis and cross case synthesis were used as tools.  The study reveals, among other things, that team members experience conflicts as something positive, since conflicts can contribute to the development of individuals' ability to understand people or a team's performance. It has been argued that the adoption of certain conflict management styles leads to the emergence of new conflicts (DeChurch, Hamilton & Haas, 2007) but this study shows that these styles can also be used to counteract the emergence of these conflicts. Furthermore, this study shows that managers as third parties have an important role in the management of conflict situations and by taking part of this study, managers can become aware of the consequences of their actions. Finally, the study reveals that when team members manage conflicts themselves, they use their precious experiences concerning conflicts. It has previously been discussed that temporality should be included in the theories used (Hernes, Simpson & Söderlund, 2013) and this study also acknowledges that the time perspective should be integrated into existing theories of conflict and conflict management.

MSc (Nursing), Faculty of Health Sciences, University of the Witwatersrand / Nurses working with critically ill patients in intensive care units (ICUs) have a unique role to play in health care. They spend 24 hours with patients and come into contact with all the disciplines which come to review these patients. Nurses therefore need to effectively collaborate with the multidisciplinary teams, especially physicians, in order to meet patients’ needs and maximise patient care outcomes. The purpose of this study was to identify and describe nurses’ perceptions towards nurse-physician collaboration in the intensive care units. A non experimental descriptive study design was utilised in this study. Data were collected using a questionnaire developed from the Jefferson Scale of Attitude toward Physician-Nurse Collaboration with additional two open-ended questions to cover the rest of the study objectives. Data were analysed using descriptive and inferential statistics as well as content analysis. Results showed that nurses working in Intensive Care units (ICUs) had positive attitude towards nurse-physician collaboration regardless of gender, years of working in the ICUs and whether registered intensive critical care nurse or not. The findings also showed that nurses perceive that the process of nurse-physician collaboration in Intensive Care Units provokes a number of challenges, such as superior-subordinate relationships which exist between nurses and physicians, workload and overlapping responsibilities hence, nurses feel inferior, undermined, mostly overwork and become frustrated. However, nurses suggested that promoting team-work; a focus on patient-centered care and staff motivation would assist in creating effective collaborative environment. collaborative environment

Some small business leaders lack strategies to develop effective teams. Lack of team development affects the ability of restaurant small business owners to remain profitable for longer than 5 years. The focus of this multiple case study was an exploration of the role team development plays in business profitability. The population for this study was 3 experienced owners of restaurants in New Jersey that remained open for longer than 5 years. The conceptual framework was based on the Tuckman model of team development to highlight the connection between the model and how small business owners use team development to remain profitable for longer than 5 years. Data were collected using face-to-face interviews and review of business documents provided by 2 of the participants. Through thematic analysis of the data, the following themes emerged: the number of years in business and the training program; well-developed, skillful teams are key to business success; committed teams lead to sustainability; and team development and sustainability. Studying the team development strategies used in small business restaurants may help other business owners stay profitable for longer than 5 years. The findings of the study may provide valuable information for individuals wanting to start a business or for owners of small businesses who want to learn how to make their businesses profitable. Profitable businesses can create positive social change in communities by providing jobs and an influx of capital to community neighborhoods.

After a hostage negotiation incident, it is common practice for either no debriefing to occur or a formal, administration-attended debriefing to discuss issues and possible emotional as well as, psychological stressors with the hostage negotiation team members. However, many times negotiators are reluctant to be honest in front of administrators or supervisors about their weaknesses as they feel this will lead to termination or loss of service weapon. Little is known about what effect, if any, best practice hostage negotiation after incident debriefings would have given regarding possible psychological distresses on the negotiators as well as effects on team bonding. The purpose of this qualitative study was to investigate whether and how after incident hostage negotiation debriefing strategies lower PTSD symptoms among hostage negotiators. The theoretical framework for this study was Kelley's followership theory. The sample was 12 negotiators from a local county negotiation team and a local city negotiation team. The research questions focused on hostage negotiator preference for debriefing strategies, honesty in debriefings in relation to stressors, opinions of the meeting's effects on dealing with trauma, and effects on team bond building. The results were that peer run, peer driven debriefing strategies are most wanted and most effective for hostage negotiators. The positive social change implications are numerous, including a more effective, more mentally fit, and closer bonded hostage negotiation team capable of saving more lives who in turn will have a healthier family life, which will resonate into the community.

Thesis (M. Sc. (Physiotherapy)) -- University of Limpopo, 2011 / Aim of the study To investigate whether the Premier Soccer League Teams (PSL), in South Africa, have an ‘ideal’ medical team structure Objectives of the study Identification of medical professionals involved in the PSL and its leadership, the qualifications and experience of the medical professionals in PSL teams and whether the specialties of the medical professionals were clearly defined in order to avoid conflict within the team. Determination of the protocol that was followed when a player was injured and subsequent management and the influence on a player’s rehabilitation and return to activity. Setting The Premier Soccer League offices were contacted in order to conduct the research. Design The research design for this study was a descriptive survey. Methodology A purposeful sample of team managers and head coaches was chosen from 12 PSL teams. A self-constructed questionnaire was used to collect the data. A questionnaire was faxed to each participant and two follow-ups were made on the questionnaires that were not returned. Results The response rate was 54%. The composition of the medical teams comprised mainly of physiotherapists (85%) followed by sports physicians (77%), massage therapists (62%), dieticians (31%), sports psychologists (15%) and no podiatrist. Eight out of 13 participants reported having a sports physician as the head of the medical team while 4 participants reported the team leader to be a physiotherapist. Four out of 13 participants reported that their medical professionals were not all qualified and experienced in sport. The specialties of the medical professionals were clearly defined and each team had its own protocol for when a player was injured. The medical team had a positive influence on the management of injuries. Conclusion The PSL teams do not have an ‘ideal’ medical team structure. Keywords PSL, Medical team, structure, soccer

This thesis investigates Australian middle management teamwork in private and public sector organisations. The research sought to understand key teamwork variables previously overviewed in the literature, but never synthesised and substantially investigated. The main aim, and value, of the study is to bring greater clarity to business organisation teamwork in Australia by determining the variables that define teamwork, and creating a practical model for teams to manage their development. the research rests on a paradigm of post-positiveness, with a particular emphasis on critical realism.The main data collection methodology employed was a survey instrument. The selected paradigm of critical realism allowed a mixture of exploratory methods, and therefore team member focus group reviews were employed to triangulate and confirm the teamwork concepts extracted from the extant literature review. The results indicate that the research hypotheses were not all supported by the data. In general, the hypotheses logically theorised that people in the same teams in the same organisations shared the same attitude and effectiveness perception of their teams. This model could also be used to gain a first pass understanding of team success potential. It should be of assistance to operational management review team processes and human resource departments trying to decide if team members need specific help in the form of education, team member rotation or team member mix adjustment. The model may also help senior management individuals better understand the process required for successful middle management teamwork. / Doctor of Philosophy (PhD)

This study aims to contribute to a better understanding of communication differences in effective and ineffective teams. It investigates task and socio-emotional verbal behaviours over time and its relationship to team effectiveness and team members' self-perceived member viability. The author used an aural observational method to examine verbal communication of three teams. Participants were post-graduate students formed into teams, working on a complex and dynamic task over a project duration of five days in a classroom setting. Spoken interaction was audio recorded and analysed using Bales' (1950) Interaction Process Analysis (IPA). Three questionnaires were developed, mainly by combining existing measurement instruments from communication and small group research, measuring team effectiveness and member viability. The analysis of selected team meetings with IPA displayed interesting task and socio¬emotional communication differences in effective and ineffective teams. These differences were more visible in socio-emotional interaction than in task-related interaction. Observed interaction patterns changed over time, although communication behaviours were more stable in the effective teams. Findings indicate that a consistently high level of positive socio-emotional communication in combination with a consistently low level of negative socio-emotional interaction seem to facilitate team effectiveness, while a high level of negative socio-emotional interaction or constantly changing socio-emotional behaviour seems to inhibit team effectiveness. It seems to suggest that communication behaviours impact upon team effectiveness and member viability. When communication behaviours could be described as task focused with a consistent level of positive reactions, outweighing negative reactions, effectiveness and member viability can increase. Opposite behaviours, shifting from task to interpersonal issues in combination with negative reactions outweighing positive reactions can lead to low levels of perceived member viability and a lack of effectiveness. The results lead to the suggestion that communication behaviours and member viability, particularly cohesion and willingness to continue as a member of this team, seem to be indicators for a team's 'well-being' and impact upon its effectiveness. These factors seem to be especially visible at the beginning and the temporal midpoint of a project. During these two periods, monitoring of the team process is recommended, either self-managed or with support from outside the team in order to prevent communication problems impacting on team effectiveness.

This thesis is concerned with the development of a consistent, information-theoretic basis for understanding of coordination and cooperation decentralised multi-sensor multi-platform systems. Autonomous systems composed of multiple sensors and multiple platforms potentially have significant importance in applications such as defence, search and rescue mining or intelligent manufacturing. However, the effective use of multiple autonomous systems requires that an understanding be developed of the mechanisms of coordination and cooperation between component systems in pursuit of a common goal. A fundamental, quantitative, understanding of coordination and cooperation between decentralised autonomous systems is the main goal of this thesis. This thesis focuses on the problem of coordination and cooperation for teams of autonomous systems engaged in information gathering and data fusion tasks. While this is a subset of the general cooperative autonomous systems problem, it still encompasses a range of possible applications in picture compilation, navigation, searching and map building problems. The great advantage of restricting the domain of interest in this way is that an underlying mathematical model for coordination and cooperation can be based on the use of information-theoretic models of platform and sensor abilities. The information theoretic approach builds on the established principles and architecture previously developed for decentralised data fusion systems. In the decentralised control problem addressed in this thesis, each platform and sensor system is considered to be a distinct decision maker with an individual information-theoretic utility measure capturing both local objectives and the inter-dependencies among the decisions made by other members of the team. Together these information-theoretic utilities constitute the team objective. The key contributions of this thesis lie in the quantification and study of cooperative control between sensors and platforms using information as a common utility measure. In particular, * The problem of information gathering is formulated as an optimal control problem by identifying formal measures of information with utility or pay-off. * An information-theoretic utility model of coupling and coordination between decentralised decision makers is elucidated. This is used to describe how the information gathering strategies of a team of autonomous systems are coupled. * Static and dynamic information structures for team members are defined. It is shown that the use of static information structures can lead to efficient, although sub-optimal, decentralised control strategies for the team. * Significant examples in decentralised control of a team of sensors are developed. These include the multi-vehicle multi-target bearings-only tracking problem, and the area coverage or exploration problem for multiple vehicles. These examples demonstrate the range of non-trivial problems to which the theory in this thesis can be employed.