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Modelling and analysis of sustainable operations management: certain investigations for research and applicationsGunasekaran, A., Irani, Zahir, Papadopoulos, T. 2013 December 1918 (has links)
Yes / Sustainable operations management (SOM) can be defined as the operations strategies, tactics and techniques, and
operational policies to support both economic and environmental objectives and goals. The subject of sustainability
has gained much attention from both researchers and practitioners in the past 6–8 years. Most of the articles deal
with sustainability from environmental perspectives, but a limited number of them integrate both economic and
environmental implications or focus on trading-off between profitability, competitiveness and environmental
dimensions. Moreover, there is a limited focus on modelling and analysis (MA) of SOM integrating and balancing
the interests of both economic and environmental interests. Therefore, an attempt has been made in this paper to
review the extant literature on SOM. The objective is to understand the definition of SOM and present the current
status of research in MA, as well as future research directions in the field. Considering the recent focus of the
subject, we review the literature on MA of SOM beginning in 2000 in order to make our study current and more
relevant for both researchers and practitioners. Finally, a summary of findings and conclusions is reported.
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Profiling Existing Research on Social Innovation in the Public SectorRana, Nripendra P., Weerakkody, Vishanth J.P., Dwivedi, Y.K., Piercy, N.C. 2014 May 1919 (has links)
No / This study explores the progress of social innovation research in a public sector context by systematically analyzing its existing body of knowledge to identify areas of societal impact and reveal areas of limitations and potential further research. The findings revealed that most of the studies on social innovation in the public sector are conceptual in nature. The article presents propositions based on the diagnosed limitations of research in the area.
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Performance measures and metrics in outsourcing decisions: A review for research and applicationsGunasekaran, A., Irani, Zahir, Choy, K.-L., Filippi, L., Papadopoulos, T. 2014 December 1925 (has links)
No / Outsourcing, an operations strategy that influences the performance of a supply chain, has become an important component of global operations management. An effective global sourcing strategy helps companies to manage the flow of parts and finished products in meeting the needs of overseas and domestic markets. Outsourcing reduces the cost of assets, facilitates core competencies to reduce production costs, leads to strategic flexibility and reduces administrative and overhead costs. Some of the reasons why companies are against outsourcing include integration challenges, sacrificing their competitive base, opportunistic behaviour, rising transaction and coordination costs, limited innovation, and higher procurement costs. Despite these shortcomings, outsourcing will continue to play an important role in enhancing organizational competitiveness. Therefore, an attempt has been made to review the literature on outsourcing with particular reference to Performance Measures and Metrics (PMMs) used in arriving at outsourcing decisions. The main objective of this paper is to present a taxonomy (classification) of PMMs in outsourcing decisions at the pre-outsourcing, during-outsourcing, and post-outsourcing stages. Also, based on the literature review and analysis, an attempt is made to determine a list of specific tools and techniques for PMMs in outsourcing. Finally, the limitations of the paper and future research directions are presented.
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Persuasiveness of eWOM communications: Literature review and suggestions for future researchIsmagilova, Elvira, Slade, E., Williams, M. January 2016 (has links)
Yes / Electronic word-of-mouth (eWOM) plays an important part in consumer purchase decision. The way consumers perceive the persuasiveness of eWOM message can affect their attitude, and purchase intention, and hence sales. Thus, the topic of persuasiveness of eWOM communications has received much attention from scholars. The objective of this paper is to provide a brief review of the existing literature related to the effectiveness of eWOM communications and offer an overview of the determinants of eWOM persuasiveness. This paper contributes to the existing eWOM literature by reviewing the existing studies on eWOM communications, identifying gaps in the current research and providing directions for future research.
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Smart cities: Advances in research—An information systems perspectiveIsmagilova, Elvira, Hughes, L., Dwivedi, Y.K., Raman, K.R. 2019 January 1915 (has links)
Yes / Smart cities employ information and communication technologies to improve: the quality of life for its citizens,
the local economy, transport, traffic management, environment, and interaction with government. Due to the
relevance of smart cities (also referred using other related terms such as Digital City, Information City, Intelligent
City, Knowledge-based City, Ubiquitous City, Wired City) to various stakeholders and the benefits and challenges
associated with its implementation, the concept of smart cities has attracted significant attention from researchers
within multiple fields, including information systems. This study provides a valuable synthesis of the relevant
literature by analysing and discussing the key findings from existing research on issues related to smart cities
from an Information Systems perspective. The research analysed and discussed in this study focuses on number
of aspects of smart cities: smart mobility, smart living, smart environment, smart citizens, smart government, and
smart architecture as well as related technologies and concepts. The discussion also focusses on the alignment of
smart cities with the UN sustainable development goals. This comprehensive review offers critical insight to the
key underlying research themes within smart cities, highlighting the limitations of current developments and
potential future directions.
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Social media research in the context of emerging markets: an analysis of extant literature from information systems perspectiveTamilmani, Kuttimani, Rana, Nripendra P., Alryalat, M.A.A., Al-Khowaiter, W.A.A., Dwivedi, Y.K. 11 February 2020 (has links)
Yes / Purpose: Despite the potential of social media in emerging markets (EMs), only few studies
published in high quality information systems (IS) journals that have addressed issues related
to social media in the context of EMs. This study aims to analyse existing research related to
social media published in high quality IS journals for exploring initial research trends,
emerging themes, limitations and future research directions in the context of emerging markets.
Design/methodology/approach: This study conducted systematic review of 22 articles on
social media, which were published in the “Senior Scholars Basket of IS Journals and
Information Systems Frontiers” from 1997 to 2017. Manual literature search approach (i.e.
screening through table of contents of each journal) was employed to identify relevant articles.
The content of relevant articles was systematically analysed and synthesised along with
keyword analysis to understand research trends on social media related issues in the emerging
markets context.
Findings: The study identified four major themes from existing research on the social media
in the context of emerging markets, namely: 1) Social media frameworks; 2) Social media and
consumers; 3) Social media and organisations; and 4) Social media and society with majority
of the studies focusing on consumers. Single Subject was found as the major limitation with
studies analysed focusing on single platform/country/domain hindering the generalizability
whereas including new exogenous variable to improve the validity of existing studies emerged
as main future research direction.
Originality/value: This study conducted literature review on social media in EMs, which has
not been undertaken yet. Moreover, it employed manual search (an effort and time intensive
approach) to overcome the shortcomings of keyword search to identify, locate, select and
analyse the social media literature in the context of emerging markets.
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Return on Investment in Social Media Marketing: Literature Review and Suggestions for Future ResearchLal, B., Ismagilova, Elvira, Dwivedi, Y.K., Kwayu, S. 18 June 2020 (has links)
Yes / Social media facilitates and enhances communication between businesses and customers. Nowadays, although it is commonly recognised that companies implement social media into their marketing activities, it is also acknowledged that companies struggle to calculate the return on investment (ROI) from social media marketing efforts as most of them focus only on certain tangible outcomes such as the impact on sales and purchases. Attempts have been made by researchers to identify how to measure key impacts of social media in relation to marketing; however, there remains a lack of empirical data and no comprehensive overview of what “ROI” can mean for an organisation seeking returns on their social media adoption. By knowing how to measure ROI from social media, companies can produce valuable insights which can help enhance marketing strategies in promoting their products/services. Thus, the aim of this chapter is to provide a review of ROI in social media marketing with a particular focus on intangible outcomes such as brand awareness, customer engagement/relationship and eWOM.
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Security, Privacy and Risks Within Smart Cities: Literature Review and Development of a Smart City Interaction FrameworkIsmagilova, Elvira, Hughes, L., Rana, Nripendra P., Dwivedi, Y.K. 16 September 2020 (has links)
Yes / The complex and interdependent nature of smart cities raises significant political, technical, and socioeconomic challenges for designers, integrators and organisations involved in administrating these new entities. An increasing number of studies focus on the security, privacy and risks within smart cities, highlighting the threats relating to information security and challenges for smart city infrastructure in the management and processing of personal data. This study analyses many of these challenges, offers a valuable synthesis of the relevant key literature, and develops a smart city interaction framework. The study is organised around a number of key themes within smart cities research: privacy and security of mobile devices and services; smart city infrastructure, power systems, healthcare, frameworks, algorithms and protocols to improve security and privacy, operational threats for smart cities, use and adoption of smart services by citizens, use of blockchain and use of social media. This comprehensive review provides a useful perspective on many of the key issues and offers key direction for future studies. The findings of this study can provide an informative research framework and reference point for academics and practitioners.
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Use of social media in citizen-centric electronic government services: A literature analysisMohammad, A.A.A., Rana, Nripendra P., Sahu, Ganesh P., Dwivedi, Yogesh K., Tajvidi, M. 25 September 2020 (has links)
Yes / This article undertakes a literature review on such articles on social media and citizen-centric e-government services. This research uses 139 articles to perform the intended literature review. The keywords analysis of these articles indicates that Web 2.0, participation and open government/ open data were some of the frequently used keywords in addition to the two major themes of e-government and social media on which all the articles were searched for. The analysis of research methods indicated that majority of the studies were analytical, conceptual, descriptive, or theoretical in nature. The theoretical analysis however indicated that there is a lack of theory-based research in this area. The review of literature indicated that research themes such as electronic participation, engagement, transparency, communication/interaction, trust, security and collaboration are some of the most frequently used categories under this area of research. A research framework has also been proposed from the key themes emerging from the review.
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State-of-the-art in open data research: Insights from existing literature and a research agendaHossain, M.A., Dwivedi, Y.K., Rana, Nripendra P. 25 September 2020 (has links)
Yes / With the proliferation of mobile network, mobile devices, and Web of things, many industries, including government departments, private firms, and research communities, offer more transparency through releasing data. The resultant effort offers a new paradigm—open data—still at infancy stage. Despite the rising research initiatives explaining its benefits and challenges and demonstrating policy conception and project details, no systematic survey of extant literature on open data has been performed. Hence, there is need for studies that examine open data on a holistic canvas, assess the current status of research, and propose future directions. Here, we conduct a review of extant literature to ascertain the current state of research on open data, and present an extensive exploration for 11 types of analyses: contexts, perspectives, level of analysis, research methods, the drivers, benefits, barriers, theory/model development, the most productive journals, authors, and institutions. Additionally, we present several future research agendas. This study also explains the implications to assist researchers, policymakers, and journal editors.
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