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組織轉型能力之建構與評鑑工具之發展徐家偉 Unknown Date (has links)
本研究之目的在於探討組織轉型能力之建構,並依此建構發展一套組織能力之評鑑工具。其次,融入組織核心能力、核心職能與轉型能力的概念,建構組織能力發展模式,以協助台灣中小企業有效診斷組織體質,進而提昇組織績效與競爭力。
本研究採用質量並重之研究方法進行探討,首先藉由「行為事例訪談法」進行深度訪談(N=5),並針對企業個案(美國奇異集團、大陸海爾集團、台灣宏碁集團)進行傳記文本分析,繼而編撰量表題目。本研究以台灣企業組織做為母群,以立意抽樣方式蒐集124份樣本,經過實證分析後,顯示本研究發展的「組織轉型能力量表」共包含組織領導、策略願景、心智模式與組織學習等四個構面,且在內部一致性信度(.973)、效標關聯效度(.611)、與建構效度等檢驗指標上,皆有顯著的效果。
此外,根據組織能力模式與績效的路徑分析結果顯示:1.組織轉型能力在組織核心職能與核心能力、組織績效之間具有中介效果。2.組織能力彼此之間具有顯著的關聯性,且皆對組織績效具有貢獻與影響。3.組織轉型能力中的心智模式與組織學習構面,以及組織的資源競爭核心能力,最能預測組織績效的表現。最後研究者則針對學術研究與實務應用方面提出具體的討論與建議。 / The purpose of this study was to investigate the constructs of organizational transformation competence and use them to develop an assessment tool for evaluating organizational competencies. Besides, the concepts of core competence (based on the strategic management theory), generic competence (based on the competence model), and transformation competence, were incorporated to construct a model of organizational competence development, so as to assist Taiwanese small and medium enterprises to effectively diagnose organizational itself and further of enhance organizational performance and competitiveness.
This study adopted both qualitative and quantitative research methods for analysis. First of all, Behavioral Event Interview (BEI) was used to perform in-depth interviews with the research subjects (n=5). Besides, the biographical texts of the studied cases (America’s GE Group, China’s Haier Electronics Group, and Taiwan’s Acer Group) were analyzed to design the items of the questionnaire. Also corporate organizations in Taiwan were taken as the population, and a total of 124 samples were collected using purposive sampling. Through empirical analysis, it showed that the proposed “Organizational Transformation Competence Scale” encompassed four dimensions, namely organizational leadership, strategic vision, mental model, and organizational learning. In conclusion, the internal consistency validity (Cronbach’s α=.973), criterion-related validity (validity coefficient=.611), and construct validity were good and compliant.
Moreover, according to the path analysis of the organizational competence model and performance, it was revealed that (1) organizational transformation competence had the mediating effect on the relationships between generic competence and organizational core competence and organizational performance; (2) organizational competencies were significantly correlated with one another, and contributive and influential to organizational performance; (3) the mental model and organizational learning dimensions of organizational transformation competence and the organizational core competence for resource competition could mostly predict organizational performance. Finally, substantial suggestions were proposed for follow-up academic studies and practical applications.
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