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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
1

台灣專業貿易商服務創新與經營之研究 / The study of service innovation and management on Taiwanese trading companies

張毓欣, Chang, Yu Hsin Unknown Date (has links)
近年來隨著全球貿易自由化、科技進步帶來資訊透明化等因素,貿易商之生存空間不斷被壓縮;而此項「去中間化」之趨勢,對於專業貿易商而言,更是面臨到嚴峻的挑戰。專業貿易商乃基於跨國交易中介之地位,為客戶提供與貿易活動相關之服務;本研究即以專業貿易商提供之貿易服務作為研究主題,期能協助台灣專業貿易商進行貿易服務創新,提高於產業鏈中之價值、建立出差異化優勢,於「去中間化」之趨勢下,再度逆勢成長。 本研究依據相關文獻資料及目前貿易實務流程,定義出專業貿易商之貿易服務內容與項目,並以問卷調查方式了解台灣專業貿易商目前貿易服務競爭力與貿易服務提供情形,發現大部分台灣專業貿易商相較於市場上其他業者,其自認之貿易服務競爭力介於稍弱至普通之間,且普遍較擅長實體履行服務。本研究採用學者Hertog和Bilderbeek所提出之服務創新四構面模式,依據問卷調查結果,從新服務概念、新客戶介面、新服務遞送系統、技術選擇等四構面為專業貿易商提出可能採取之貿易服務創新模式,並建議專業貿易商可從附加價值較高之貿易服務,如交易創造服務、建構與掌握完善貿易鏈、提供完整貿易需求解決方案及諮詢服務等方向進行發展及創新。 / In recent years, liberalization of global trades and advancement of technology force trading companies in Taiwan to face a crisis of disintermediation and tough environment to survive. Trading companies function as an intermediation in cross-border transactions to provide their clients services about trading activities. This research focuses on topics involving trade services provided by trading companies, and from that, we expect to help trading companies in Taiwan engage in trade service innovation in order to establish different competitive edges and keep business growing in the crisis of disintermediation. In this research, we define the contents of trade services provided by trading companies according to literatures and international trading practice. We investigate the competitiveness of those trading companies in Taiwan in trade services and actual practice through questionnaire survey. We find that most trading companies in Taiwan think that their competitiveness of trade services are weaker comparably to other competitors or only fall around the average. We adopt the four-dimensional model of service innovation built by Hertog and Bilderbeek and the result of questionnaire survey to advance a model of trade service innovation for Taiwanese trading companies. We further suggest that Taiwanese trading companies can make innovation on the high value-added trade services, such as developing transaction-creating services, building a complete trading chain, or providing a total solution to satisfy their clients on trading activities.
2

台灣專業貿易商整合模式之探討 / Research of The Integration of Taiwan Specialized Trading Agents

黃以涵 Unknown Date (has links)
台灣為一缺乏自然資源的海島型國家,故拓展貿易向來是維持經濟發展的重要手段。在過去的國際經貿環境下,專業貿易商較有其存在之中介價值,包含創造交易與提供相關的貿易服務等。然隨著全球經貿環境的改變,在科技與網際網路的發展下,使得資訊更加透明化,產業價值鏈也縮短,專業貿易商的生存空間受到威脅。尤其是台灣中小型貿易商家數過多,卻僅貢獻不到一成的貿易額;在專業貿易商規模不夠大的情況下,其不具大量採購之競爭優勢,且無法有效設立海外據點以拓銷海外市場,亦不能提供客戶一套完整的貿易服務方案;此外,更使得政府在制定相關獎勵政策時,無法顧及為數眾多之專業貿易商,制定符合專業貿易商所需之獎勵與輔導規定。我國專業貿易商目前面臨資源無法有效集中運用,擴大規模以發揮範疇經濟及規模經濟之難題,因此本研究有別於過往之研究成果,欲以擴大經營規模、整合資源之角度切入,探討貿易商整合的模式,試圖對我國專業貿易商目前發展所遭遇之難題尋找突破的方式。 本研究以探討大昌華嘉集團企業大型化歷程之方式,發現其整合資源的模式為併購其他事業體,並能從此集團整合之過程中,成功擴充資源,增加在國際間的競爭力,並發揮範疇經濟與規模經濟,成功發揮綜效並提升其經營績效;故建議我國專業貿易商可以併購之方式進行規模的擴張與資源之整併,並建議我國政府應密切關注台灣貿易服務業動態,與業者定時維持之意見交流,於專業貿易商整合之過程中給予其所需之協助,並加強對專業貿易商設立海外據點之輔導與獎勵。惟於專業貿易商以併購方式整合的過程中,須特別注意成本效益之問題,方能有效擴大經營規模,提升經營績效,克服我國服務貿易業發展停滯之困境。

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