Det behövs mer databaserade beslut av företag för att konkurrera på marknaden, vilket har bidragit till att business intelligence har gått från att användas på strategisk nivå till att även användas på en mer operativ nivå. Detta har medfört att behovet av analys och beslutsunderlag har vuxit hos ett större antal anställda som har resulterat i att IT-avdelningen i verksamheter blir en flaskhals. I takt med att behovet av BI har vuxit har begreppet self-service kommit, som innebär att användare själva ska kunna ta fram sina beslutsunderlag. Att införa self-service BI innebär dock en del utmaningar, och många av verksamheterna som har infört det blev missnöjda med resultatet. Det största hindret har visat sig vara användarna och det oväntade faktum att det krävs mer utbildning än förväntat. Därför är syftet med den här studien att underlätta införande av SSBI genom att undersöka hur användarrelaterade utmaningar kan hanteras vid införande av SSBI. För att besvara frågeställningen har sex stycken intervjuer genomförts på ett anonymt företag med respondenter som på olika sätt har en koppling till införande av SSBI. Resultatet av studien är en modell över de användarrelaterade utmaningarna vid införande av SSBI och de i detta arbete identifierade rekommendationerna för hur de kan hanteras. Genom att använda sig av dessa utmaningar vid införande av SSBI kan verksamheter ge användarna goda förutsättningar, vilket ökar möjligheten att införa ett lyckat och hållbart SSBI.

Bakgrund: Finansiella rapporter har en betydande roll på marknaden och kan se olika ut beroende på incitament bakom redovisningsval. Företag kan bland annat påverka intäkterna beroende på incitament. Detta såg man i företaget Enron som försökte möta förväntningar genom att tidigarelägga intäkterna som gjorde att de gick i konkurs. Intäktsredovisningen kan ses som komplext eftersom det är en bedömningsfråga. Ytterligare exempel är företaget Prosolvia som redovisa intäkterna fel vilket även gjorde att de gick i konkurs. Syfte: Studiens syfte är att studera hur tjänsteföretag som använder K3 redovisar sina intäkter och de bakomliggande orsakerna till redovisningsvalen. I studien kommer det även göras en jämförelse mellan onoterade tjänsteföretags intäktsredovisning. Metod: Studien har utförts genom en kvalitativ metod med ett deduktivt synsätt. Empiriska data utgörs av primärdata som har inhämtats genom semistrukturerade intervjuer. Slutsats: Studien kom fram till att K3 tjänsteföretags intäktsredovisning påverkas av egenintresse, legitimitet och förväntningar från intressenter samt samhället. Studiens resultat visar även att det finns skillnad mellan företagens val av metod och konton vid intäktsredovisningen. / Introduction: Financial reports have a significant role in the market and may differ depending on the incentive for accounting choices. Incentives may influence how companies recognize revenue. This was seen in the company Enron who tried to meet expectations by bringing forward earnings that led to bankruptcy. The revenue recognition can be seen as complex because it is a question of assessments. Another example is the company Prosolvia that reported the incomes wrong, which also caused them to go bankrupt. Purpose: The purpose of the study is to study how service companies using K3 report their income and the underlying causes of the accounting choice. The study will also make a comparison between the listed companies revenue recognition. ends K3 reports their revenues and the underlying causes of the accounting choice. The study will also make a comparison between the listed companies revenue recognition. Method: The study has been conducted through a qualitative method with a deductive approach. The empirical data consists of primary data obtained through semi-structured interviews. Conclusion: The study found that the revenue recognition of K3 services companies´ is affected by self-interest, legitimacy and expectations from stakeholders as well as society. The results of the study also show that there is a difference between the companies’ choice of method and accounts in the revenue recognition.

The aim of the thesis is to propose a methodology of creating a business plan using the principles and methods of strategic management and marketing, to analyze market conditions in selected sector and draft the business plan based on obtained informations. Major part of the work is devoted to the study of theoretical knowledge of the business plan issue where are clarified the concepts of business, business plan and its structure. Individual data are obtained from technical literature and Internet sources. The practical part is focused on writing a business plan itself. It focuses on the areas of methodology of formation of a business plan, market analysis and business plan draft.

Business intelligence (BI) is an umbrella term used to describe the applications,infrastructure and tools, and best practices which organizations canuse to analyze information in order to improve and optimize decisions andorganizational performance. In the later years a new trend has emerged inthe area of BI namely, Self-Service Business Intelligence. The purpose ofSelf-Service BI is to empower the users by allowing users to create reportsand analyze data without support of the IT department. This thesis have tested and evaluated Microsoft's new Self-Service BI toolsuite, Power BI, through a case study in a large organization. The mainpurpose was not only to conclude if it is possible to implement a completeSelf-Service BI solution in a large organization, but also examine which partsof the Business Intelligence architecture are most suitable for implementingPower BI. The result have shown that Power BI and Self-Service BI tools can't meetthe back-end requirements of a large organization and therefore it is not asuitable or functional solution. However, the front-end applications and bestpractises of Power BI and Self-Service BI are suitable for a large business.They support the users needs and empowers the users create better andmore powerful analysis.

The first aim of this thesis is map the Microsoft development tools for business intelligence systems. This goal devide the tools for develop BI into two groups: tools for traditional BI systems and tools for self-service BI systems. The second aim of this thesis is a critical evaluation of approaches based on the criteria and scenarios focuse on selected business areas. This thesis answers the question if some of the approaches is a better solution for business intelligence systems, or whether one approach is more suitable for business intelligence solutions to some business areas.

This thesis deals with the Microsoft's self-service business intelligence tools and it's used for eCommerce. The main goal of this work is to analyze and design metrics and applications for effective management of eCommerce using PowerPivot and Power View. Metrics are based on balanced scorecard approach and applications are based on MBI reference model. This thesis is supposed to help eCommerce managers and administrators to implement a custom self-service business intelligence solution.

The main goal of this diploma thesis, which focuses on analysis and implementation of dashboards, is to build a task describing the process of creating a business dashboard. Partial goals of work are identification of benefits after successful dashboard implementation, identification of typical dashboard user and a discovery of possible creation inefficiency causes while creating dashboards. Next fundamental goal is also to extend the referential model of Management of Business Informatics (MBI), to which also responds the structure of this diploma thesis. Defined goals of this thesis are reached by using the combination of a theoretical principles orient to mostly abroad specialist literature and practical experiences. This thesis is structured to three parts. The first is defined the term dashboard, and also his historical connections, positive effects resulting his success implementation and a fully relation to the management of business efficiency. The second part deals with three categories of dashboards structured by their utilizing. There is a description of summary definition, effect and advantages resulting successful implementation and possible problems related with their realisation, by every category. The third part contained the task Creating of a dashboard. This task is created a set of relatively linked steps, which is necessary to follow for successful creating of a dashboard. Each of these steps contains a practical example for increasing of its objectivity. As a component of this part is used an application of MS PowerPivot.

This master thesis is devoted to a design for methodology of BI projects in QlikView. The main aim is to propose a recommended procedure solutions reflecting the strengths and weaknesses in the development of QlikView applications. Accompanying chapter to the discussed issue is a chapter Business Intelligence which explains the principles, characteristics and reasons for implementation in companies. Part of defining the differences between traditional and self-service solutions serves as a theoretical basis for understanding the increasing attractiveness of self-service solutions and environment of the proposed methodology. The next chapter presents the company Qlik as a market leader in BI and the owner of QlikView. The reasons for its establishment, subsequent development and actual vision are listed to create a comprehensive view of the environment where the described product was created. Along with the chapter focusing on characteristics and main advantages of QlikView a knowledge base is established for the implementation of proposed methodology. Crucial chapter of this thesis is based on the author's experience gained while implementing QlikView projects. The proposed methodology is based on the description of each phase, its activities, inputs and outputs and its concrete application in a demo environment for the area of receivables in manufacturing company. The key contribution of the author is pointing out potential problems during development or warning about critical parts or providing appropriate recommendations and benefits of the proposed procedures. The designed methodology can serve as a useful guide for self-service projects implemented the QlikView environment.

The thesis deals with problematics of tools marked as Self Service Business Intelligence (SSBI) which is paid close attention by its users as well as producers due to expected progressive growth of this trend. Two products are evaluated: SAS Visual Analytics and IBM Cognos Analytics, both tools are evaluated by their extent of user´s autonomy and support of data visualization. Basic principles and concepts connected to the area of business intelligence are defined in theoretical part of the thesis. The problematics of data visualization is introduced and trend of self-service business intelligence is discussed with analyzing its benefits as well as restrictions. Technological factors which helped to fast development of SSBI are mentioned as well. A methodology has been created within practical part of the thesis. It is enforceable for any other tool from the family of SSBI and it is possible to assess the extent of support within observed categories through this methodology: Using information, Creation of information, Creation of sources and Visualization. A set of criteria on basis of which the evaluator can create evaluation form corresponding to his/her needs was defined for each of the stated categories. Usability of the methodology is illustratively demonstrated at mutual comparison of chosen modules of both tools while those parts are sufficiently described before the evaluation itself.

This thesis deals with the extension of Office application Microsoft Excel -- PowerPivot program. First, the thesis focuses on the topic of the actual Business Intelligence (BI) and compares the classical BI approach and self-service BI approach. In the first part are dis-cussed current trends in BI. The second and main part is focused to the PowerPivot. Grad-ually are mentioned benefits and news in PowerPivot on the examples compared to classical analysis in Excel. In the initial description of the features are also instructions for installing the program and its news in version 2013. An important chapter is focused to the DAX expressions and all the calculations that can be implemented in PowerPivot. Separate chapters are devoted to data import and connection with MS SharePoint Server. As an ex-ample, is introduced the calculation of the ABC analysis to classify products, used mainly in logistics. The last part deals with implementation of applications in PowerPivot for MBI model (Management of Business Informatics).