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User expectations and perceptions of library service quality of an academic library in ThailandSurithong Srisa-ard. Palmer, James C. January 1997 (has links)
Thesis (Ph. D.)--Illinois State University, 1997. / Title from title page screen, viewed June 13, 2006. Dissertation Committee: James C. Palmer (chair), John R. McCarthy, Anita H. Lupo, Roberta K. Weber, Glenn A. Gritzmacher. Includes bibliographical references (leaves 96-99) and abstract. Also available in print.
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Managing electronic resources at selected tertiary institutions in the Western Cape, South AfricaSikhosana, Regina Balengane January 2016 (has links)
Thesis (MTech (Business Information Systems))--Cape Peninsula University of Technology, 2016. / The aim of this research study is to explore the management of electronic resources used in libraries. Three tertiary institutions were used as case studies. The unit of analysis was the three libraries, with library employees (14) working and managing electronic resources being the unit of observation. Non-random, purposive sampling techniques were used. The finding of this study suggests that the participants do not use the Aleph integrated library system (ILS) optimally to manage electronic resources. Library employees do not keep up with current and new emerging technology trends in the library and academic environment. There is a lack of training, as well as understanding, of business processes and workflows. This is emphasised by a lack of knowledge of library system environments and, finally, the high cost of implementing the library systems. Electronic resource management (ERM) systems emerged in the early 2000s, and it became clear that traditional integrated library systems did not have sufficient capacity to provide efficient processing for meeting the changing needs and challenges of libraries at tertiary institutions. Libraries find it challenging to manage the wide range of licensed electronic resources, collaborating, cooperating and sharing resources with different libraries. The increasing number of electronic resource demands from users for remote or off campus access makes it difficult for libraries to manage electronic resources. As a result of this inability to manage the electronic resources, libraries are not effectively and efficiently using appropriate electronic resource systems to meet their business requirements.
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Managerial Style and the Use of Statistical Data in Techincal Services Units in Selected Academic LibrariesKarpuk, Deborah J. 12 1900 (has links)
The primary purpose of this study was to test the following hypothesis: The internal use (use within the technical services unit for decision making and planning) of statistical data will be significantly higher for managers scoring in the Sensing-Thinking (ST) scale of the self-assessment instrument Myers-Briggs Type Indicator. A Technical Services Statistics Survey Form was developed in order to collect statistical data from the technical services managers participating in the study. The Myers-Briggs Type Indicator was utilized to record managers' personal management style. Thirty-two managers participated in the two-part study. The hypothesis of the study was not supported because no significant differences in the predicted direction were found to exist between the use of the technical services statistics and management style groups as measured by the Myers-Briggs Type Indicator. (A Mann-Whitney U Test was used due to the small, uneven sample size.) There were significant differences between Sensing-Thinking (ST) and Intuitive-Feeling (NF) types, but not in the direction predicted by the hypothesis. Possible explanations for this unexpected finding include the very small sample size, the larger percentage of male respondents in the NF type, and the larger percentage of respondents from smaller institutions in the NF type. (Gender and institutional size were not analyzed in this study.) A sharp contrast existed in the number and guality of comments provided by Sensing-Thinking (ST) and Intuitive-Thinking (NT) types, both of whom tended to write lengthy detailed comments elaborating on each statistic. Sensing-Feeling (SF) and Intuitive-Feeling (NF) types provided little or no comment on the Technical Services Statistics Form. The results of this research have implications for examining the technical services statistics collected in technical services units: the frequency of analysis; their importance for planning; the use of these statistics; and the level at which the statistic is used for decision making. Other implications pertain to the automation of statistical data and the use or non-use of the automated reports available.
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A study of cooperative programs among university and special libraries in Ethiopia, Kenya, and TanzaniaAbdullahi, Ismael. January 1989 (has links)
Thesis (Ph. D.)--University of Pittsburgh, 1989. / eContent provider-neutral record in process. Description based on print version record. Includes bibliographical references (leaves 164-180).
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Circulation 2000: How to Focus Departmental Resources to Meet the Challenges in an Ever-Changing EnvironmentMaloy, Frances, Shiel, Catherine M. 22 April 1998 (has links)
Conference proceedings from the Living the Future Conference, April 21-24, 1998, University of Arizona Libraries, Tucson, AZ. / This presentation outlines the planning, design and implementation processes used to redesign the Circulation and Reserve Units of the Woodruff Library at Emory University. Managing the changes resulting from the redesign will also be described. The presenters will highlight what they learned from their successes and failures throughout the 2+ year period.
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Overcoming Oraganizational Barriers and Preparing for the Future Through Consortial Partnershipsvan Reenen, Johann 23 April 1998 (has links)
Conference proceedings from the Living the Future Conference, April 21-24, 1998, University of Arizona Libraries, Tucson, AZ. / Which electronic product/service has your library purchased recently? How was it selected, who (or which group/committee) was involved, who made the decision, and how long did it take? This presentation will analyze the results and/or ongoing experiences from a variety of information partnerships and joint ventures. It will explore whether there are organizational models that better facilitate the purchase or licensing of electronic products/services and consortial leadership than others. As well, we will explore the emerging role of chaos and complexity theories on team decision making and risk taking.
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Selected Conference Proceedings21 April 1998 (has links)
Conference program from the Living the Future Conference, April 21-24, 1998, University of Arizona Libraries, Tucson, AZ.
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TriUniversity Group of Libraries: Experiences and Lessons from a Comprehensive Collaborative InitiativeRidley, Michael, Gillham, Virginia, Shepherd, Murray, Haslett, Mark 23 April 1998 (has links)
Conference proceedings from the Living the Future Conference, April 21-24, 1998, University of Arizona Libraries, Tucson, AZ. / In January 1995 the Tri-University Group of Libraries (Wilfrid Laurier, Guelph and Waterloo) was formed as a collaborative partnership to enable the coordination of their services and resources in such a manner that the three libraries were perceived and experienced by their user community as a single library serving the needs of the three institutions. This presentation will explore the key administrative and leadership experiences of the collaboration outlining the need to adopt new organizational techniques and evolve new organizational cultures if such collaborations are to be successful.
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Conference Schedule 200026 April 2000 (has links)
Conference schedule from the Living the Future Conference, April 26-29, 2000, University of Arizona Libraries, Tucson, AZ.
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Presentations from the Living the Future 4 Conference24 April 2002 (has links)
Conference presentations from the Living the Future Conference, April 24-27, 2002, University of Arizona Libraries, Tucson, AZ.
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