Doctor of Philosophy / Department of Educational Leadership / W. Franklin Spikes / Millions of Americans profess belief in God and follow a Protestant Christian belief system. However, very little research or literature explores their participation in religious adult education. Several areas within adult education are exhaustively researched such as health care, leisure, and career related courses, but studies within religion go largely unexamined. This study sought to develop an understanding concerning deterrents to participation in religious adult education. Additionally, this study sought to compare deterrents in the Protestant Christian church to deterrents experienced by the general adult population in their pursuit of education. This study used a modified Deterrents to Participation Scale-General (DPS-G) Likert scale survey to gather both demographic and barrier to participation information. Data collected from the survey was analyzed using a variety of descriptive and nonparametric statistical tests. Comparative analyses were conducted to liken deterrents to participation in religious adult education to the general adult population. The study revealed that all six deterrents to participation categories found on the DPS-G survey instrument had a bearing on a Protestant Christian’s religious adult education participation. The barrier to participation found to deter the most demographic groups was personal problems. This deterrent was followed in order of magnitude by: lack of confidence, time, lack of relevance, low personal priority, and cost. This study also found that barriers deterring adult Protestant Christian participation vary from those deterring the general adult population’s participation in secular educational programs. This study was exploratory and, as such, can be used for future researchers to examine why certain deterrents impact certain demographic groups. However, in the interim this research can be used for religious adult education program planners to better understand deterrents to participation and develop courses of action to help overcome these barriers.

Doctor of Education / Department of Educational Leadership / Sarah J. Fishback / In today’s interconnected world, teams must form quickly, learn and adapt to overcome challenges regardless of the environment. For example, complexity in responding to natural disasters or man-made political, economic and security crises often requires the ability to learn collaboratively to minimize human suffering and protect property. When teams find success, the operation succeeds beyond what a single organization can provide, but when teams fail they can make a bad situation worse. Leveraging an approach called a Leader Team Exercise (LTX), teams can generate the shared qualities of understanding, confidence and competence in a structured manner to accelerate learning and performance. This research study investigated the potential of an LTX through initial research in a within-subjects experimental design of the 161st Artillery Battalion, Kansas Army National Guard as they negotiated obstacles located on the Fort Riley, Kansas Field Leaders Reaction Course (FLRC). The quantitative data collected was evaluated employing non-parametric statistical tests to answer five research questions about the relationship of the LTX to dependent variables of team performance, shared understanding and shared confidence to further explore field observations of learning action teams. The study provides new knowledge to further advance understanding of the LTX and its relationship to team performance and learning. In addition, the study also offers a source of data as a foundation for future research to continue investigation into the full depth and breadth of the LTX in other settings and conditions. The study found a relationship among the dependent variables and the FLRC, as well as a relationship between the LTX and team demographics related to shared understanding and performance. The findings also advance the adult education body of knowledge about learning dynamics, which occur outside the classroom. The implications to improve teams that rapidly form, disband, and form again will impact adult learning in a wide spectrum of applications in the government, academia and industry. Finally, the study offers recommendations for future areas of research and practical application based on current knowledge for the Kansas National Guard and others who might use or plan on using the LTX in the future.

Doctor of Education / Department of Educational Leadership / W. Franklin Spikes / The purpose of this basic interpretative qualitative study was to discover and understand graduates’ perceptions of customer service from their chosen college or university. How graduates perceive customer service of institutions of higher learning may induce some educational institutions to pursue continuous improvement and performance excellence. Graduates from the master’s level or higher have spent more than the average time in the educational setting compared to undergraduates or bachelor’s level students and are more likely to have greater awareness concerning the customer service attributes. These perceptions could give rise to process improvement techniques and programs that would be useful for a variety of institutions. The method used to acquire the data was interviewing individuals who had completed at least their master’s degree. The results of these interviews were analyzed by consolidating, reducing, and interpreting what the interviewees had to say and what the researcher discovered. Triangulation through reflection and field notes was utilized to ensure credibility of findings.

Doctor of Philosophy / Department of Educational Leadership / Sarah Jane Fishback / This bounded case study explored ten purposefully selected physician participants’ perceptions of the effectiveness of an eight session, two year in-house physician leadership development program at a major Academic Medical Center (AMC) in the Midwest. While physicians are generally educated to care for patients in their specialty area, reforms necessitate the need for physician leadership involvement in metric tracking by healthcare organizations in order to provide a focus on quality patient care and safety. Participants indicated finding the course effective, especially the negotiations and finance modules. These modules provided new language, a better understanding of processes and an opportunity to develop skills through interactive class exercises such as case studies. Participants described an increased self-awareness of their interpersonal skills and expressed a desire for greater exposure to emotional intelligence principles. Participants experienced a transformational shift in how they constructed their identity as a physicians and leaders, and questioned assumptions about the physician’s role in healthcare. While effective in initiating a process of exploration, this course was not sufficient to meet the goals and objectives of the program. Therefore, recommendations for the advanced course included a focus on leadership competencies identified by Dye and Garman (2006) as cited by Dye and Sokolov (2013), emotional intelligence, and transformational leadership.

Doctor of Philosophy / Department of Educational Leadership / Royce Ann Collins / In an era of increasing demand for a limited budget, more universities are turning to adjunct faculty to fill the need and to address the student load. Adjunct faculty members are hired for their content knowledge and close association to the business world and industry. This study was conducted to investigate whether a relationship exists between (a) technological pedagogical content knowledge (TPACK); (b) pedagogical training; and (c) personal technology; and to determine which variables have the greatest influence in the willingness of adjunct faculty at a Midwestern higher education institution to choose and integrate digital technology into curriculum and expand to the discussion of TPACK into graduate level education. TPACK is both a framework and an instrument to measure the level of integration of the primary components of the TPACK framework. TPACK is a term that describes what a teacher must know to integrate technology effectively into curriculum or teacher practices and represents the combination of teacher content knowledge, pedagogical knowledge and technology knowledge as interrelated. TPACK allows educators to consider what knowledge is required to integrate technology into teaching and how they might develop that knowledge within themselves. The study was conducted with a sample (n=30) of adjunct faculty members from two extension campuses from a Midwestern, Tier 1 university. The data revealed significant relationships between pedagogical training and selection of appropriate technology, and between personal technology use and selection of appropriate technology. The data also revealed that TPACK was a significant predictor; however, the subdomains of TPACK masked the true impact because of the high presence of covariance.

Doctor of Philosophy / Department of Educational Leadership / Sarah J. Fishback / This study measured levels of conditions eliciting intrinsic motivation to learn and examined the correlation of those measures with learner-perceived level of learning. Acquired from adult learners participating in one Midwestern University’s cohort-based degree programs, data helped determine the extent to which learners perceived the presence of four conditions—inclusion, attitude, meaning, and competence—in both classroom and out-of-classroom learning environments. Additionally, the data helped determine which environment and specific conditions most closely correlated with learner-perceived level of current learning; and provided insight into experiences adult learners found positively or negatively impacting motivation to learn. Surveys were administered in-person to 137 of 150 students within 13 randomly selected cohorts. The survey instrument included a single overall learning attitudinal statement, two Likert scales (classroom and out-of-classroom) each comprised of subscales (inclusion, attitude, meaning, and competence) operationalizing the Motivational Framework for Culturally Responsive Teaching (Framework), a brief demographic section, and a concluding open-ended question regarding experiences impacting motivation to learn. The study used non-parametric analysis to examine dependent variables, motivation conditions, with respect to independent variables; age, gender, race, and degree-level. Additionally, non-parametric analysis examined correlation between condition measures and learner-perceived overall learning. Significant differences were found in two demographic categories. Underrepresented race/ethnicity students (as a combined category) rated overall out-of-classroom conditions higher than predominant race/ethnicity students; and, associate-level students rated classroom conditions lower than bachelors and masters-level students. Significant differences also occurred in subscales. Female students rated classroom attitude conditions higher than males; underrepresented students rated classroom attitude and competence, and out-of-classroom attitude, meaning, and competence, higher than predominant students; associates-level students rated classroom inclusion lower than both bachelors and masters-level students; and both associates and masters-level students rated classroom competence lower than bachelors-level students. All conditions, in both environments (classroom and out-of-classroom), were significantly correlated with learner-perceived level of learning; and the classroom scale demonstrated considerably stronger correlation than did the out-of-classroom scale. Of all subscales, both classroom and out-of-classroom meaning demonstrated the strongest correlation with learner-perceived level of learning. Forty-eight respondents (35% of sample) offered responses to the survey’s concluding statement. Of those respondents offering comments in regard to classroom motivation, instructor characteristics were most often noted. And, of those commenting on out-of-classroom motivation, team formulation and characteristics were predominant. Through the creation of the Motivation Conditions in Learning Instrument™, this study produced benchmark measures for each Framework condition experienced in both cohort-based classrooms and out-of-classroom team learning; identified differences in measures across demographic categories; and identified correlation of measures with learner-perceived level of learning. Finally, the study provided insight into learner experiences impacting motivation to learn.

Doctor of Education / Department of Educational Leadership / Sarah Jane Fishback / This qualitative case study explored how U.S. Army Command and General Staff College (CGSC) students decided whether or not to attend graduate school. The focus was on how U.S. Army students made their decision. The purpose of the study was to illuminate the issues related to this decision in adult development, adult learning, career decision making, and participation in adult learning activities. These issues were explored using the students’ own words during their interviews in which they described how they made their respective decisions. This research analyzed interviews with 26 students, 12 who either decided to attend one of the graduate programs available to CGSC students or were already in a master’s degree program, and 14 who elected not to attend any of the graduate programs offered. The analysis explored how U.S. Army CGSC students made their decision about graduate school, the process used in making their respective decisions, and the factors that influenced their decisions. Analysis of the students’ interviews answered the primary research question and the four subordinate research questions. Not surprisingly, all the students indicated that military career requirements, post-military career aspirations and requirements, family considerations, and previous academic experience influenced their decision whether or not to attend graduate school. The extent to which their decision was influenced varied, but everyone interviewed expressed some degree of influence of those factors. Not expected were the common themes that emerged from analysis of the interview transcripts of CGSC students. Those themes centered around self-efficacy and confidence, goal setting and achievement, persistence, time management, life issues, guidance and mentorship, perceived quality of the degree or value, and the CGSC master’s program (Master of Military Art and Science).

Master of Science / Department of Special Education, Counseling and Student Affairs / Doris Wright Carroll / This study reviews the development of distance education, adult students and specifically looks at the reasons for online course withdrawal. The study specifically examines personal and course-related reasons distance students withdraw from courses. Online students who withdrew from a course were invited to complete a course withdrawal survey to provide additional information about why they withdrew. Students reported balance between coursework and work/family commitments most frequently as the primary reason for course withdrawal. Results indicated that students withdrawing because of work/family reasons have higher intentions of re-enrolling in the future. Faculty and staff response time was another reason reported for course withdrawal. A perceived delay in communication was related to course withdrawal. Results are discussed further and implications are addressed.

Doctor of Philosophy / Department of Educational Leadership / Jeffrey Zacharakis / In this study, the researcher explored the effects of a formal education and leadership development program (LDP), Command Team Spouse Development Program–Brigade Level (CTSDP-BDE), given to spouses of senior military service members (command team spouses) in preparation for brigade-level command team roles and environments. This study employed a nonexperimental, embedded, concurrent, mixed-methods approach to answer the overarching research question: “Can formal educational programs influence life effectiveness for adult participants, assuming informal leadership roles?” Findings from quantitative data indicated that the CTSDP-BDE course influences life effectiveness in participant personal and social abilities and beliefs and organizational skills as defined by scales in the Review of Personal Effectiveness and Locus of Control (ROPELOC) instrument for command team spouses who assume informal leadership roles. No change occurred for Active Involvement or participants’ measures of locus of control (internal and external) because of attending the program. Findings from qualitative data supported quantitative findings, and raise and provide deeper insight into the CTSDP-BDE and spousal education within the United States Army (U.S. Army). Additionally, the researcher demonstrated that formal educational programs could positively influence the informal leadership capabilities of adults. In this study, the researcher used research participants from the CTSDP-BDE, who were housed at the U.S. Army’s School for Command Preparation located in Fort Leavenworth, Kansas. Command team spouse participants (n=40) completed both presurveys and postsurveys over the course of a 7-month data collection period. Likewise, the researcher conducted follow-up, qualitative interviews (n=10) to further investigate the effects of the CTSDP-BDE program.

Doctor of Philosophy / Department of Educational Leadership / Royce Ann Collins / Significant numbers of women drop out of GED preparation programs. This phenomenological study used interviews and demographic surveys to learn how 12 women perceived their experiences of dropping out of GED programs. Possible selves theory and McClusky’s theory of margin provided the theoretical framework for this research. Possible selves theory examined how women’s past, present, and future selves were considered in their experience of the phenomenon, while theory of margin was used to look at the network of challenges and supports present in their lives. This study found that at the time the women dropped out of GED programs: (a) they no longer believed they could achieve their desired future selves, (b) past choices continued to adversely affect them, (c) their burdens far exceeded their resources, (d) they identified the status quo as their feared possible selves, and (e) they believed that having a tutor would have enabled them stay in GED classes. The study recommends: (a) introducing theory of margin and possible selves to students as tools for taking stock and planning for educational success, (b) forming community volunteer tutoring networks, and (c) recording dropout numbers within GED programs to illustrate the need for additional funds. This population is marginalized because they become invisible to society and GED preparation programs when they stop attending.