Diploma thesis aplikates Balanced Scorecard method in Chart Ferox, a.s. Balanced Scorecard brings advantages like global analysis of a company and is an instrument that enables to create and implement business strategy. Thesis contains analysis of current situation of the company from Balanced Scorecard point of view, financial benchmarking and strategic analysis of the company. Hereafter thesis comprehends project of Balanced Scorecard system which covers strategic objectives and performance measures, strategic initiatives and strategic map of Chart Ferox company.

Although strategic management is one of the most important part of company management, SME management is not focused on it or only a little. If SMEs are interested to exist on market in a long term, they will have to soon or later start with making strategies and apply methods of strategic management. Target of my thesis was to make strategic analysis and create design of strategy's variant of small enterprise. The thesis highlights importance of strategy for SMEs and involves procedure of creating strategy which is applied in practice on the small enterprise.

Theoretic methods assessing the performance of companies and Balanced Scorecard are descibed in part one. The company "Letiště Praha, a. s." is introduced in part two. The recent situation of this company is analysed and then Balanced Scorecard proposal is created in part three.

Současné globalizované a vysoce konkurenční prostředí vyžaduje zvyšování angažovanosti podniku v oblasti strategického plánování a hodnocení výkonu. Řízení organizace na základě finančních ukazatelů již není dostatečným nástrojem pro dosažení stanovených strategických a výkonnostních cílů. Je třeba porozumět a využívat také ukazatele nefinančního charakteru, jež zásadním způsobem ovlivňují dosahování finančních cílů organizace. Metoda Balanced scorecard zdůrazňuje vzájemnou provázanost finančních i nefinančních ukazatelů a na základě sledování a řízení výkonnosti podniku v rámci čtyř perspektiv (finanční, zákaznické, procesní, učení se a růstu, resp. zaměstnanců) umožňuje průběžné řízení realizace celkové strategie a zajišťuje i nezbytnou zpětnou vazbu. Tato práce ve své teoretické části vymezuje podstatné prvky metody Balanced Scorecard. Praktická část obsahuje zhodnocení funkčnosti současně implementovaného systému BSC v závodě Adršpach společnosti Continental Automotive Czech Republic s.r.o., která byla podkladem pro stanovení návrhů na zlepšení.

This thesis deals with application of the customer perspective from Balanced Scorecard and customer relationship management in the selected company Socialbakers a.s. First, this thesis studies theoretical basis of the chosen issue. The second part deals with practical use of customer perspective metrics. The current state of measurement and management in this area in Socialbakers a.s. is described and evaluated. Then knowledge gained from relevant literature is used to suggest improvements for this area.

Diploma thesis deals with the implementation of Key Performance Indicators (KPIs) throught the Balanced Scorecard method in IT company. The thesis is divided into theoretical and practical part. The theoretical part focuses on the definition of terms related to the Performance Measurement and the Performance Management. The fourth chapter presents the Balanced Scorecard and its perspectives. The next section deals with the types of indicators and furhter focuses on the KPIs description. The practical part applies the theoretical knowledge gained in previous chapters into practice. The sixth chapter focuses on the analysis of the current position of the company and defines its strategic objectives, KPIs and strategic map. The seventh chapter focueses on the implementation of the solution in graphical form as application in QlikView.

This Master's thesis applies Balanced Scorecard in wholesale company BM MOTO s.r.o. which is focused on the purchase and sale of car accessories. This thesis is divided into theoretical and practical part. First part defines tools of strategic analysis, financial analysis INFA and Balanced Scorecard components. Practical part contains description of the company and the analysis itself. Then follows determination of strategic objectives, measures and actions for each perspective of the Balanced Scorecard. The aim of this thesis is to create a strategic map and overall assessment of the situation

The thesis Application of Balanced Scorecard is focused on creation of strategic management system BSC for company Bayer, s. r. o. and its division Bayer MaterialScience. In theoretical part the system BSC and its four perspectives are introduced. In practical part the company Bayer, s. r. o., divisions, strategy and vision are introduced. There is a SWOT analysis of Bayer, s. r. o. and Bayer MaterialScience created and then the system Balanced Scorecard is applied. The thesis also includes system alignment of company and division. The system Balanced Scorecard is described by strategic maps that are included in annex.

This thesis that deals with the issue of "Application of the Balanced Scorecard method" focuses on establishing a strategy of the K company that makes its business in the field of transport and logistics. For the purposes of this study a method of Balanced Scorecard is used to express the strategic goals. Linking of these is shown in a strategy map. Theoretical part evaluates importance and reasons for chosing the Balanced Scorecard technique. Analysis of current situation finished with the SWOT analysis follows in the next section. Strategic goals are to be stated in four perspectives in the very last section of this thesis. These goals are connected into a strategy map. Finally, the importance of the feedback is being evaluated.

This thesis deals with designing systém Balanced Scorecard for the company. In the theoretical part is explained in detail system Balanced Scorecard with some of his analyzes. The practical part of the thesis on the base of these findings demonstrates the explanatory power of non-accounting information within the concept of Balanced Scorecard in a company.