This master’s thesis studies library teaching at two university libraries, Freie Universität Berlin in Germany and Södertörn University in Sweden. The aim of this paper is to study views on information literacy, how these views affect teaching practice, and how the teaching of information literacy is connected to, on the one hand, German and Swedish learning culture and, on the other, the local community of practice at the studied university libraries. The theories applied in this paper are learning culture and community of practice as developed in the works of Judith Ricken and Etienne Wenger. The methods that have been used are qualitative, semi-structured interviews that were conducted at both university libraries. It was observed that the teaching practices were highly connected to learning cultures. While library teach-ing at Freie Universität Berlin’s university library focuses mostly on concrete practical knowledge, the develop-ment of general competencies is the most important part at Södertörn University library. The community of practice at Freie Universität Berlin’s university library is quite clearly delimited and concentrated on core com-petencies like knowledge about databases and reference organizers. At Södertörn University library the more cross-border community of practice includes even non-traditional library work like academic writing as a teach-ing subject. This is a two years master’s thesis in Archive, Library and Museum studies.

Introduction. The aim of this thesis is to investigate problems that users face when using a library discovery service, and determine which problems can be solved by UX design and which problems must be solved by information literacy teaching. A second aim is to examine how UX specialists and user instruction specialists cooperate and how these two specialties are shaped by each other and by the discovery service. Method. User problems were identified by analyzing documented reference questions from the library support chat. A survey based on the user problems was sent to UX specialists and user instruction specialists. The survey was followed by a focus group interview with the same participants. Survey data and transcripts of the focus group interview formed the data for analysis. Analysis. Qualitative analyses were carried out on the data. Theories on organizational structure and professional specialization formed the basis for analysis. Results. The results imply that UX design can be used to solve problems related to wayfinding and problems that can be solved by providing short on-screen instructions, while information literacy teaching can be used to solve problems that require a wide set of information literacy skills. Conclusion. Users’ successful use of the library discovery service requires information literacy teaching as well as continuous UX assessment and design. In the studied organization, UX specialists and user instruction specialists have found ways to cooperate in providing users with high quality services. For UX to be successful, a ”UX mindset” must be employed by all members of the organization. This is a two years master’s thesis in Library and Information Science.