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Interpersonella konflikter på arbetsplatsen : En kvantitativ studie om verksamma arbetstagares upplevda interpersonella konflikterKarlsson, Felicia, Schloenzig, Rebecka, Torstensson, Mathilda January 2019 (has links)
Background: Interpersonal conflict may have a significant impact in organizations since blue collar-workers can spend time and effort on other things then their main duties. This can lead to less profitability for the organizations, that is why this is something worth exploring. Previous studies shows that many factors work together to create interpersonal conflicts between blue collar-workers. The purpose of this study was to examine if interpersonal conflicts has any significant correlation with interpersonal relations, experienced supervisor support, well-being, age and years in the workplace and if there is any gender differences. Methodology: This study was implemented on 67 blue-collar workers (42 men and 25 women) from five different organizations in the south of Sweden. To examine the result this study used a survey. The survey had three demographic questions: gender, age and years in the workplace. Four validated questionnaires was used as instruments to measure if interpersonal conflicts had any correlation with the examined variables: Interpersonal Conflict at Work Scale (ICAWS), Interpersonal Conflict in Organization Scale (ICOS), Social Support Scale (SSS) and Job-related Affective Well-Being Scale (JAWS) Result: The result showed that interpersonal conflicts had a significant correlation with interpersonal relationships, experienced supervisor support, well-being and years at workplace. The result showed that interpersonal conflicts had no significant correlation with age. The gender differences were further tested in the variables but did not find any statistically significant differences. Conclusion: The result of this study confirms that interpersonal conflicts correlates with interpersonal relations, experienced supervisor support, well-being and years in the workspace. / Bakgrund: Interpersonella konflikter kan ha stor betydelse för en organisation eftersom verksamma arbetstagare tid och prestation kan läggas på annat och ta fokus från deras huvudsakliga arbetsuppgifter. Detta kan i sin tur leda till lägre lönsamhet för organisationer och är därför intressant att undersöka. Tidigare studier har visat att det finns många faktorer som samspelar för att en interpersonell konflikt ska uppstå verksamma arbetstagare emellan. Syftet med denna studie är att undersöka om interpersonella konflikter har ett samband med interpersonella relationer, upplevt ledarskapsstöd, välmående, ålder och år på arbetsplatsen samt om det finns en könsskillnad. Metod: Studien genomfördes på 67 verksamma arbetstagare (män 42 och kvinnor 25) från fem olika företag i en mindre stad i södra Sverige. Studien använde tre demografiska frågor: kön, ålder och år på arbetsplatsen. Fyra validerade test användes som mätinstrument för att undersöka om interpersonella konflikter hade ett samband med ovanstående faktorer, Interpersonal Conflict at Work Scale (ICAWS), Interpersonal Conflict in Organization Scale (ICOS), Social Support Scale (SSS) och Job-related Affective Well-Being Scale (JAWS). Resultat: Resultatet visade att interpersonella konflikter har ett statistiskt signifikant samband med interpersonella relationer, upplevt ledarskapsstöd, välmående och år på arbetsplatsen. Inget statistiskt signifikant samband hittades mellan interpersonella konflikter och ålder. Vidare testades ifall det fanns några könsskillnader inom de olika faktorerna, men inga statistiskt signifikanta könsskillnader hittades. Slutsats: Resultatet bekräftar att interpersonella konflikter har ett samband med interpersonella relationer, upplevt ledarskapsstöd, välmående och år på arbetsplatsen
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A Comparative Study On Job Satisfaction In Large And Small Size EnterprisesAtasoy, Tuba 01 September 2004 (has links) (PDF)
This thesis aims to find out the job satisfaction level in large and small enterprises by founding on Locke&rsquo / s model and to compare job satisfaction levels. Although, Locke&rsquo / s job satisfaction model includes many dimensions, it is lack of some variables, which are very important for sociology. In order to fill this gap, demographical information and status in the work place have ben added within variables. Consequently, job satisfaction levels of workers who work in large and small size enterprises in different status (white collar, blue collar) and who comes from different demographical structures have been determined / additionally, their expectations from work and their point of views about the work have been tried to understand. In order to reach these findings, a field research, which took approximately 10 months, has been conducted in a large and a small enterprise.
Field research has been conducted by applying questionnaire for 64 questions to 85 people. However, some of important information about the work place has been found as consequence of depth interviews done with respondents. While social rights in large enterprises and image of the enterprise effect the job satisfaction positively, in small enterprises social environment and behavior to the workers are important. To get homogeneous answers are easy in large enterprises / because, changes like promotion, increase of salaries are done within a system and formal / which is permanent is not people but the works. However, answers and results are heterogeneous in small enterprises because works are done within informal relations by attaching to people. Whatever the size of the enterprise, as qualifications of the work and educational level increase, as expectations increase and to get satisfaction from the work becomes difficult. On the other hand, most difficult part of conducting this research in Turkey is that workers pay attention to the workplaces where they can get their total salary at right time and where they feel secure, instead of job satisfaction and most of time they think that get satisfaction from work is luxury. Field research was not only of help to this research, but also provide workers who participated to the research to think about their job satisfactions.
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A field investigation into the impact of task demands on worker responses in the South African forestry silviculture sectorParker, Rhiannon Jennifer January 2014 (has links)
Background: In South Africa, limited research has focused on the task demands and workers responses associated with forestry silviculture work, particularly pitting and planting. The methods currently in use are manual, but despite our lack of understanding of the existing demands, advances in forestry engineering have resulted in an introduction of semi-mechanised versions of these tasks. This project aimed to compare the task demands of silviculture tasks using the current manual techniques and the more modern, semi-mechanised techniques. Methods: A holistic investigation focused on the worker characteristics of a sample of black male pitters and black female planters from the Kwa-Zulu Natal forestry industry, as well as biomechanical (spinal kinematics and L5/S1 forces), physiological (heart rate, oxygen consumption and energy expenditure) and psychophysical (ratings of perceived exertion and body discomfort) responses associated with manual and semi-mechanised pitting and planting. Results: The pitting task saw significant improvements in the spinal kinematic measures as a result of the increased mechanisation, with eight of the 16 recorded variables decreasing to a lower level of risk classification. Physiologically, the manual task was associated with a mean heart rate of 157 bt.min⁻¹ and absolute energy expenditure of 11.27 kcal.min⁻¹, which were not found to be significantly different to the values of 143 bt.min⁻¹ and 9.8 kcal.min⁻¹ recorded during the semi-mechanised technique. Psychophysical responses indicated that the workers perceived manual pitting to be more physically demanding than the semi-mechanised method. The manual and semi-mechanised planting tasks were, in general, found to be acceptable from a spinal kinematics perspective, with the majority of variables classified as low risk. However, the maximum sagittal angle was reduced by more than 20 degrees as a result of the new equipment. The physiological and psychophysical demands associated with manual planting were found to be within acceptable limits. Conclusion: In terms of pitting, it can tentatively be concluded that the semi-mechanised technique is better than the manual one, based on the biomechanical and psychophysical findings, however physiological demands require further investigation. When considering the planting techniques, the semi-mechanised method showed a slight improvement from the biomechanical perspective, but further physiological and psychophysical investigations are needed.
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Minimun physical requirements of the physical workers of an electric supply company by way of work-specific physical assessments.Bester, George Francis 26 April 2005 (has links)
Please read the abstract in the section 00front of this document / Dissertation (MA(Human Movement Science))--University of Pretoria, 2006. / Biokinetics, Sport and Leisure Sciences / unrestricted
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An ergonomics intervention study into the physiological, perceptual and productivity effects of three citrus harvesting bag designs in the Eastern Cape of South Africa : a combined laboratory and field approachBassey-Duke, Elizabeth Misan January 2015 (has links)
Background: Agriculture plays a vital role in the economy of any industrially developing country, including South Africa. In the Eastern Cape of South Africa citrus farming is a significant contributor to the local economy (Johnson et al., 2005). The harvesting phase of citrus farming is performed manually and exposes workers to physical risks, which can lead to the development of musculoskeletal disorders. In particular, the standard harvesting bag comprises of a single shoulder strap and promotes asymmetrical load carriage which results in shoulder and lower back pain complaints. The current study compared the physiological (EMG), perceptual (RPE), usability (PUEU) and productivity effects of two new harvesting bag designs (a hip belt and a backpack bag design) to the standard harvesting bag design. This was performed in a laboratory as well as a field setting. Methods (Laboratory phase): 36 participants (12 males and 24 females) were assigned to one worker group. The “tall ladder worker” group was comprised of only males and the “step ladder worker” and “ground worker” group of females. Each participant was required to simulate a citrus harvesting task while utilizing each of the bag designs on different days. On each day/test session, participants performed three harvesting cycles. Muscle activity was measured throughout the entire testing session and RPE were recorded at the end of each cycle. Results (Laboratory phase): The EMG and RPE results indicate that the backpack design was the most ideal design to reduce asymmetry, while the standard harvesting bag design was the worst. Although not significant, there was greater muscle asymmetry (p=0.109) and a significantly higher perceived exertion when using the standard bag (p=0.0004), in comparison to using the backpack. Methods (Field phase): 17 Xhosa-speaking citrus harvesters (6 females and 11 males) participated in this study. Each harvester worked with one of the three bag designs on a different day. Productivity of each worker was assessed every hour by recording the number of bags filled with fruit and at the end of the shift. A Perceived Usefulness & Ease of Use questionnaire was presented to each participant to obtain feedback on worker acceptance to the new bag designs. Results (Field phase): A general trend in support of the hip belt bag design over the other two bag designs were found, even within the different worker demographic groups (age, sex and worker experience). The workers perceived less exertion (7.98 ± 1.86) and were more productive (9.90 ± 2.11 bags/hour) when using the hip belt design; they also found this bag the most useful (1.02 ± 0.09) and easy to use (1.07 ± 0.25). In contrast, the backpack bag design had significantly poorer responses when compared to the other two bag designs and this was evident in all the dependent variables assessed (RPE, productivity and PUEU). Conclusion: The results from the laboratory phase supported the expectation that the backpack bag design reduces asymmetry and hence, is more suitable than the standard harvesting bag. However, results from the field show that the hip belt bag design was the most preferred and the backpack was the least preferred. Bao & Shahnavaz (1989) highlight the need for ergonomics researcher to convey laboratory findings into the field context. However, as shown by the current study, there are numerous challenges associated with field work, making it difficult for laboratory findings to be successfully conveyed to the field. Limitations and Recommendations: For the laboratory phase of the project, no biomechanical and cardiovascular responses were assessed. However, for a holistic approach, these variables should be considered in future studies. Due to high variability from one harvesting cycle to another, more than three harvesting cycles should also be performed to accurately replicate the harvesting process as done in the field over extended durations of time. For the field phase, data should be collected from more than one citrus farm and thus a larger sample size could be obtained. This would improve the validity of the study. In addition to this, data should be collected for a full working day, especially if environmental conditions are not a hindrance, as well as for a whole season, since workloads vary, depending on the time of the harvesting season. / Name on Graduation Programme: Bassey-Duke, Elizabeth Missan
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Multiple exposures and co-exposures to chemical neurotoxic agents and intense physical constraints among male blue-collar workers in the agriculture, manufacturing, and construction sectors in France / Multi-expositions et co-exposition aux agents neurotoxiques chimiques et contraintes physiques intenses chez les ouvriers hommes dans les secteurs de l'agriculture, de l'industrie manufacturière, et de la construction en France.Nguyen, Thi-Hai-Yen 07 July 2017 (has links)
Les effets délétères sur la santé de certaines expositions professionnelles, prises indépendamment, ont été observés dans un large nombre d’études. Pourtant, la prévalence et l'impact de multi-exposition ou co-exposition à des diverses nuisances ont plus rarement été explorée, malgré le caractère ubiquitaire de nombreuses nuisances. Par conséquent, l’étude de multi-exposition/co-exposition dans le cadre professionnel est considérée comme un enjeu majeur de la recherche épidémiologique en santé au travail. Une revue systématique de la littérature concernant le secteur de l’agriculture a été réalisé en s'appuyant sur le titre, le résumé, et le texte intégral des 36.404 articles originaux grâce à 5 bases de données reconnues et 2 sources de données nord-américaines complémentaires. Les résultats des 15 articles inclus suggèrent que l’exposition aux multiples chimiques est significativement associée au risque de maladies respiratoires, de cancers, de dommages sur l’ADN et les cytogénétiques. L’exposition aux multiples physiques a été associée à une augmentation du risque de perte d'audition, tandis que la co-exposition aux facteurs physiques et biomécaniques a été associée à un risque accru de troubles musculo-squelettiques. Aucune étude n'a exploré la co-exposition professionnelle à des facteurs chimiques et physiques, ainsi qu'à la co-exposition professionnelle à des facteurs chimiques et biomécaniques. Les résultats de cette revue de la littérature indiquent la nécessité l’évaluer la prévalence de l’exposition professionnel à des multiples nuisances en France. Les multiple/co-expositions aux agents neurotoxiques chimiques(ANCs) et aux contraintes physiques intenses (CPIs) ont ainsi été analysées chez 5587 hommes ouvriers français des secteurs de l'agriculture, de l’industrie manufacturière, et de la construction à partir de l’enquête nationale transversale SUMER 2010. Environ 6% des ouvriers étaient co-exposés aux ANCs et CPIs dans les trois secteurs étudiés (p = 0,29). La multi-exposition aux CPIs était plus nettement plus fréquente (35%, p <0,001) que la multi-exposition aux ANCs (2%, p <0,001) chez les hommes de trois secteurs. Ces recherches mettent en évidence la nécessité de conduire davantage d’études liées à multi-exposition/coexposition professionnelle. Elles seront essentielles pour améliorer la sécurité au travail et permettre la surveillance et la prévention risques et des maladies professionnelles. / A wide range of studies has demonstrated the relationships between diverse types of occupational exposures,taken independently, and adverse health outcomes. Yet, the prevalence and impact of multiple occupational exposures or co-exposures have rarely been explored despite the ubiquity of numerous hazards. Therefore, multiple occupational exposures/co-exposures and their impact on health are considered as a major challenge of epidemiologic research inthe occupational health and safety area. A systematic review concerning the agriculture sector was carried out based on the titles, abstracts and fulltexts screening of 36,404 initial articles from 5 well-known databases and 2 North American complementary sources. The findings from the 15 papers finally included suggested that multiple chemical exposures were significantly associated with an increased risk of respiratory diseases, cancers, DNA and cytogenetic damages. Multiple physical exposures were shown to increase the risk of hearing loss while co-exposures to physical and biomechanical hazardswere associated with an increased risk of musculoskeletal disorders. However, no studies included in the systematic review explored either occupational co-exposures to both physical and chemical factors or occupational co-exposures to biomechanical and chemical factors.The results described in the systematic review raised the necessity to conduct further studies multipleoccupational exposures and co-exposures among workers. Therefore, multiple occupational exposures and coexposures’ prevalences to chemical neurotoxic agents (CNAs) and intense physical constraints (IPCs) were examined among 5,587 French male blue-collar workers (BCWs) in the agriculture, manufacturing, and construction sectors based on the cross-sectional and national SUMER 2010 survey. About 6% of male BCWs were co-exposed to IPCs andCNAs in these three sectors (p=0.29). Multiple exposures to IPCs was predominantly observed (35%, p <0.001), while multiple exposures to CNAs was much lower (2%, p <0.001) among male BCWs in three sectors.The findings highlight the necessity to carry out further studies on multiple occupational exposures/coexposures to diverse hazards and their impact on workers’ health. These further researches are required to improve occupational safety and the efficiency of health care surveillance and occupational disease prevention.
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Development and validation of new scales for psychological fitness and work characteristics of blue collar workers / Lelani Brand-LabuschagneBrand-Labuschagne, Lelani January 2010 (has links)
Over the last decade the focus has shifted to ensure a holistic view of employee well-being in organisations by focusing on both physical and psychological well-being. Previous research suggests that work characteristics and psychological work-related well-being influence both the individual (i.e. health) and organisational outcomes (i.e. commitment, safety, productivity, etc.). Moreover, the increasing importance of focusing on work-related psychological well-being of employees is evident in legislation from around the world. In South Africa the Occupational Health and Safety legislation, spesifically the Construction Regulations, also recognises the importance of the psychological well-being of employees and refers to it as ?psychological fitness?. However, no clear definition or instrument for psychological fitness exists. Similarly, no instrument exist to measure work characteristics of blue-collar workers.
The objectives of this research were 1) to propose a defintion for psychological fitness of blue-collar employees 2) to propose a theoretical framework to better our understanding of psychological fitness 3) to develop a psychological fitness instrument for blue-collar employees that is suitable for the South African context 4) to test the psychometric properties of the newly developed psychological fitness instrument 5) to develop a work characteristics questionnaire for blue-collar mine workers to gain insight into their work experiences, and 6) to evaluate the psychometric properties of the newly developed job demands-resources scale for blue-collar mine workers.
The empirical study consisted of two phases. During the first phase, following an extensive literature review, a definition and theoretical framework for psychological fitness was proposed. Thereafter, a new instrument for measuring psychological fitness was developed and tested. An instrument for measuring the work characteristics of blue-collar mine workers has also been developed to further the understanding of their work experiences. During the second phase, the psychometric properties of the newly developed psychological fitness instrument were tested (i.e. factorial validity, factorial invariance, reliability and external validity; N = 2769). Furthermore, the psychometric properties of the newly developed job demands-resources scale for blue collar workers were also investigated (i.e. factorial validity, reliability and the relationship with theoretically relevant external variables; N = 361).
During the conceptualisation process, the definition of psychological fitness has been proposed based on previous work-related well-being literature. The work-related well-being concepts, distress and eustress were proposed as indicators of psychological fitness. Therefore, psychological fitness was defined as a state in which an employee display high levels of emotional and mental energy and high levels of psychological motivation to be able to work and act safely. The dimensions of burnout and engagement were proposed as possible indicators of psychological fitness and included exhaustion, mental distance, cognitive weariness, vitality and work devotion. Furthermore, the underlying work-related well-being theories and models were identified as the theoretic framework to enable the development of a questionnaire for psychological fitness.
In order to ensure that the low literacy employees understand the meaning of each questionnaire close attention has been paid during the development of items. Firstly, the psychological fitness instrument (SAPFI) for blue-collar employees has been translated into all the official languages of South Africa following a multistage translation process. Secondly, the job demands-resources scale for blue collar mine workers (JDRSM) has been translated into the three most commonly spoken languages (Sesotho, isiXhosa and Setswana) by employees working in this specific mine. During this phase various problematic items were identified and eliminated from both questionnaires using the Rasch measurement model.
The final phase included the validation study where the psychometric properties of both the new instruments were investigated. The SAPFI results provided evidence for factorial validity, factorial invariance, reliability and significant relations with external variables of the distress scale. Although evidence was provided for the factorial validity, reliability and external validity of the eustress scale, factorial invariance could not be confirmed. Furthermore, the JDRSM results provided evidence for the factorial validity, reliability (except for the workload scale) and external validity.
Recommendations for future research were made. / Thesis (Ph.D. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2011.
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Development and validation of new scales for psychological fitness and work characteristics of blue collar workers / Lelani Brand-LabuschagneBrand-Labuschagne, Lelani January 2010 (has links)
Over the last decade the focus has shifted to ensure a holistic view of employee well-being in organisations by focusing on both physical and psychological well-being. Previous research suggests that work characteristics and psychological work-related well-being influence both the individual (i.e. health) and organisational outcomes (i.e. commitment, safety, productivity, etc.). Moreover, the increasing importance of focusing on work-related psychological well-being of employees is evident in legislation from around the world. In South Africa the Occupational Health and Safety legislation, spesifically the Construction Regulations, also recognises the importance of the psychological well-being of employees and refers to it as ?psychological fitness?. However, no clear definition or instrument for psychological fitness exists. Similarly, no instrument exist to measure work characteristics of blue-collar workers.
The objectives of this research were 1) to propose a defintion for psychological fitness of blue-collar employees 2) to propose a theoretical framework to better our understanding of psychological fitness 3) to develop a psychological fitness instrument for blue-collar employees that is suitable for the South African context 4) to test the psychometric properties of the newly developed psychological fitness instrument 5) to develop a work characteristics questionnaire for blue-collar mine workers to gain insight into their work experiences, and 6) to evaluate the psychometric properties of the newly developed job demands-resources scale for blue-collar mine workers.
The empirical study consisted of two phases. During the first phase, following an extensive literature review, a definition and theoretical framework for psychological fitness was proposed. Thereafter, a new instrument for measuring psychological fitness was developed and tested. An instrument for measuring the work characteristics of blue-collar mine workers has also been developed to further the understanding of their work experiences. During the second phase, the psychometric properties of the newly developed psychological fitness instrument were tested (i.e. factorial validity, factorial invariance, reliability and external validity; N = 2769). Furthermore, the psychometric properties of the newly developed job demands-resources scale for blue collar workers were also investigated (i.e. factorial validity, reliability and the relationship with theoretically relevant external variables; N = 361).
During the conceptualisation process, the definition of psychological fitness has been proposed based on previous work-related well-being literature. The work-related well-being concepts, distress and eustress were proposed as indicators of psychological fitness. Therefore, psychological fitness was defined as a state in which an employee display high levels of emotional and mental energy and high levels of psychological motivation to be able to work and act safely. The dimensions of burnout and engagement were proposed as possible indicators of psychological fitness and included exhaustion, mental distance, cognitive weariness, vitality and work devotion. Furthermore, the underlying work-related well-being theories and models were identified as the theoretic framework to enable the development of a questionnaire for psychological fitness.
In order to ensure that the low literacy employees understand the meaning of each questionnaire close attention has been paid during the development of items. Firstly, the psychological fitness instrument (SAPFI) for blue-collar employees has been translated into all the official languages of South Africa following a multistage translation process. Secondly, the job demands-resources scale for blue collar mine workers (JDRSM) has been translated into the three most commonly spoken languages (Sesotho, isiXhosa and Setswana) by employees working in this specific mine. During this phase various problematic items were identified and eliminated from both questionnaires using the Rasch measurement model.
The final phase included the validation study where the psychometric properties of both the new instruments were investigated. The SAPFI results provided evidence for factorial validity, factorial invariance, reliability and significant relations with external variables of the distress scale. Although evidence was provided for the factorial validity, reliability and external validity of the eustress scale, factorial invariance could not be confirmed. Furthermore, the JDRSM results provided evidence for the factorial validity, reliability (except for the workload scale) and external validity.
Recommendations for future research were made. / Thesis (Ph.D. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2011.
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