by Thomas Li Yuen-cheuk, Tina Yeung Chi-yin. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1993. / Chapter I. --- INTRODUCTION --- p.1 / Chapter II. --- METHODOLOGY & TERMINOLOGY --- p.2 / Methodology --- p.2 / Terminology --- p.4 / Chapter III. --- BACKGROUND INFORMATION --- p.6 / Company Statistics --- p.6 / Situation Before the Automation Project --- p.7 / Major Trends in Banking in the 90's --- p.8 / Chapter IV. --- THE NEW SYSTEM --- p.11 / Characteristics of the New System (SYSCO) --- p.11 / Functional Overview --- p.18 / Chapter V. --- "THE IMPLEMENTATION TEAM, PLAN AND PROCESS" --- p.36 / Life Time for SYSCO --- p.36 / Implementation Plan --- p.37 / Why Hong Kong is Chosen as the Second Pioneer Site? --- p.38 / The Project Organisation --- p.39 / Implementation Schedule --- p.42 / Chapter VI. --- IMPLEMENTATION DIFFICULTIES --- p.45 / Chapter VII. --- POST-IMPLEMENTATION RESULTS --- p.57 / Sampling --- p.57 / Findings and Interpretations --- p.58 / Chapter VIII. --- CONCLUSION --- p.72 / Lession to Learn --- p.72 / Conclusive Remarks --- p.75 / APPENDIX / Chapter I. --- User Opinion Survey Questionnaire --- p.77 / Chapter II. --- Customer Opinion Survey Questionnaire --- p.80

by Ma Pui Yin, Flora. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1993. / Includes bibliographical references (leaf 62). / Chapter I. --- INTRODUCTION / The Company Background --- p.1 / The Appeal of PRC --- p.3 / Scope and Objectives --- p.5 / Structure of the Paper --- p.5 / Chapter II. --- METHODOLOGY / Michael Porter's Model --- p.7 / Evaluation of Porter's Model --- p.8 / Lessons from Case Studies --- p.14 / Chapter III. --- INDUSTRY ANALYSIS / Intensity of Rivalry Among Existing Competitors --- p.15 / Threat of New Entrants --- p.21 / Threat of Substitutes --- p.32 / Bargaining Power of Buyers --- p.33 / Bargaining Power of Suppliers --- p.35 / Summary --- p.35 / Chapter IV. --- COMPETITIVE STRATEGY / Entry Strategy --- p.38 / Portfolio Strategy --- p.41 / Targeting Strategy --- p.44 / Alliance Strategy --- p.46 / Chapter V. --- CONCLUSION --- p.49 / APPENDIX --- p.53 / REFERENCES --- p.62

by Kung Ching-Chuan, Anna. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1992. / Includes bibliographical references. / TABLE OF CONTENTS --- p.ii / INTRODUCTION --- p.1 / The Management Development Needs For Hong Kong In The Decade Of 90s --- p.4 / The Scope Of The Study --- p.6 / The Rationale For A Case Study On The Bank Of China Group --- p.7 / The Objectives Of The Case Study --- p.8 / LITERATURE REVIEW ON MANAGEMENT DEVELOPMENT & TRAINING --- p.10 / What Is Meant By Management Development & Training --- p.10 / The Purposes Of Management Development & Training --- p.12 / Meeting the Future Management Needs --- p.13 / Developing & Advancing the Individuals --- p.14 / The Historical Development Of The Concept Of Management Development --- p.15 / A CASE STUDY： THE BANK OF CHINA GROUP TRAINING & DEVELOPMENT CENTRE --- p.19 / The Development Trend Of The Training & Development Programme --- p.19 / The First Stage: 1980 - 1985 --- p.20 / The Second Stage: 1986 - 1988 --- p.20 / The Third Stage: 1989 and Onwards --- p.21 / The Structure Of The Bank Of China Group Training & Development Centre --- p.22 / The Corporate Strategy Of The BOC Group In The 1990s --- p.23 / The Overall Objective Of The BOC Group Training & Development Centre --- p.23 / The Purposes Of The Centre's Training And Development Programme --- p.24 / The Nature Of The Centre's Management Development And Training Programme --- p.25 / The Programme For The Lower Level Management --- p.27 / The Programme For The Middle Level Management --- p.30 / An in-depth elementary course on Management --- p.31 / Seminar on Leadership & Teamwork --- p.32 / Seminar on Interviewing Skills with Subordinates --- p.32 / A Course on Banking Business Development --- p.33 / A Course on Human Resources Management --- p.33 / The Programme For The Top Management --- p.34 / The English-Language Training Courses --- p.35 / Other Courses --- p.36 / The Role Of Trainers --- p.36 / As An Encourager --- p.37 / As A Facilitator --- p.37 / As A Deliverer --- p.37 / An Evaluation On The Programme --- p.38 / Its Future In The Coming Years --- p.39 / CONCLUSION --- p.42 / The Growing Importance Of Management Development In Hong Kong --- p.42 / A Change In The Approach of Management Development --- p.45 / The Common Management Development & Training Methods --- p.47 / BIBLIOGRAPHY --- p.50 / APPENDIX --- p.54

Yu Yat-Wah. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1992. / Includes bibliographical references. / ABSTRACT --- p.ii / TABLE OF CONTENTS --- p.iii / LIST OF TABLES --- p.v / LIST OF FIGURES --- p.vi / ACKNOWLEDGEMENTS --- p.vii / CHAPTER / Chapter 1. --- INTRODUCTION --- p.1 / Chapter 2. --- MARKETING IMAGE STUDY FOR TELECOM PAGING LIMITED --- p.3 / Market Situation of the Paging Industry --- p.3 / Marketing Strategy --- p.6 / The Target Company - Telecom Paging Ltd --- p.11 / Research Objective --- p.12 / Chapter 3. --- LITERATURE REVIEW --- p.13 / Chapter 4. --- RESEARCH METHODOLOGY --- p.19 / Exploratory Study --- p.19 / Descriptive Research --- p.20 / Chapter 5. --- LIMITATIONS --- p.24 / Chapter 6. --- RESULTS --- p.26 / Demographic Characteristics of the Respondents --- p.26 / Media Through Which Respondents Became Aware of Telecom Paging and New World Paging --- p.29 / Top of Mind Paging Companies --- p.31 / Mean Score of Each Attribute --- p.32 / Mean Importance of Each Attribute --- p.35 / Chapter 7. --- IMAGE GAP ANALYSIS --- p.37 / Telecom's Image versus New World's Image --- p.40 / Actual Image versus Perceived Image --- p.44 / Chapter 8. --- RECOMMENDED MARKETING STRATEGY FOR TELECOM PAGING LIMITED --- p.49 / Chapter 9. --- CONCLUSION --- p.56 / BIBLIOGRAPHY --- p.58 / APPENDICES --- p.60

by Tony Lam Wai-leung. / Thesis (M.Phil.)--Chinese University of Hong Kong, 1992. / Includes bibliographical references. / ABSTRACT / Chapter I --- Introduction / Chapter 1.1 --- Defining the Problem Area --- p.1 / Chapter 1.2 --- Aims of the Study --- p.3 / Chapter 1.3 --- Significance of the Study --- p.5 / Chapter II --- The Background Study of Educational Technology / Chapter 2.1 --- Terms and Definitions --- p.9 / Chapter 2.2 --- Similar Works with Different Names --- p.16 / Chapter 2.3 --- The Changing Roles of Educational Technology / Chapter 2.4 --- The Worldwide Diffusion --- p.23 / Chapter 2.5 --- Educational Technology in Hong Kong --- p.24 / Chapter III --- The Crises and the Victim in Tertiary Education / Chapter 3.1 --- The Scope of Crisis and Victim --- p.31 / Chapter 3.2 --- The Crises in Tertiary Education --- p.33 / Chapter 3.3 --- The CPHK Circumstances --- p.36 / Chapter IV --- Literature Review / Chapter 4.1 --- Changes in Education and Schooling --- p.40 / Chapter 4.2 --- Organization Models of Educational Technology Services --- p.43 / Chapter 4.3 --- AECTs Standards --- p.47 / Chapter 4.4 --- Organizational Life Cycles --- p.51 / Chapter 4.5 --- Barriers to Technology Adoption --- p.54 / Chapter 4.6 --- Problems and Possibilities --- p.57 / Chapter 4.7 --- Expanded Bridge Building Concept --- p.61 / Chapter V --- "Hypothesis, Approach and Methodology" / Chapter 5.1 --- Setting the Hypothesis --- p.64 / Chapter 5.2 --- Choosing the General Approach --- p.67 / Chapter 5.3 --- Selecting Research Methods --- p.68 / Chapter 5.4 --- The Research Procedures --- p.71 / Chapter VI --- Observations and Findings / Chapter 6.1 --- Organizational Structure --- p.72 / Chapter 6.2 --- Organizational Model and Programme Standard --- p.77 / Chapter 6.3 --- The Change of Top School Management and More --- p.82 / Chapter 6.4 --- A Closer Look at the Surveys --- p.89 / Chapter 6.5 --- ETC is Victimized --- p.97 / Chapter VII --- Discussion and Conclusion / Chapter 7.1 --- The Possible Future of ETC of CPHK --- p.109 / Chapter 7.2 --- Implications on Other Institutions --- p.113 / Chapter 7.3 --- Gentry and Csete's Predictions Reconsidered --- p.114 / Chapter VIII --- Recommendations --- p.117 / APPENDICES / TABLES / SELECTED BIBLIOGRAPHY

by Cunningham King, Mimi, Li, Yuen Yu Vivien. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1990. / Bibliography: leaves 105-108. / ABSTRACT / TABLE OF CONTENTS --- p.iii / LIST OF EXHIBITS --- p.viii / LIST OF TABLES --- p.ix / ACKNOWLEDGEMENT --- p.x / Chapter CHAPTER ONE --- INTRODUCTION --- p.1 / Chapter 1.1 --- Staff Turnover in Service Industry --- p.1 / Chapter 1.2 --- Outlook of Supply of General Staff --- p.2 / Chapter 1.3 --- Objective and Scope --- p.4 / Chapter 1.4 --- Significance of the Study --- p.4 / Chapter 1.5 --- Case Brief --- p.5 / Chapter CHAPTER TWO --- LITERATURE REVIEW --- p.8 / Chapter 2.1 --- Definition --- p.8 / Chapter 2.2 --- Effects of Turnover --- p.10 / Chapter 2.3 --- Costs of Turnover --- p.13 / Chapter 2.4 --- Measurement of Turnover --- p.14 / Chapter 2.5 --- Causes of Turnover --- p.14 / Chapter 2.6 --- Causes for Staying --- p.15 / Chapter 2.7 --- Developing the Theoretical Framework --- p.16 / Chapter 2.8 --- The Theoretical Framework --- p.29 / Chapter THREE --- METHODOLOGY --- p.31 / Chapter 3.1 --- Overview --- p.31 / Chapter 3.2 --- Population and Sample --- p.31 / Chapter 3.3 --- Preliminary Survey Method --- p.3 2 / Chapter 3.4 --- The Hypotheses --- p.34 / Chapter 3.5 --- Data Collection Method --- p.36 / Chapter 3.6 --- Variables --- p.38 / Chapter 3.7 --- Measurement of Variables --- p.40 / Chapter 3.8 --- Data Analysis Techniques --- p.41 / Chapter FOUR --- RESULTS --- p.44 / Chapter 4.1 --- Response Rate --- p.44 / Chapter 4.2 --- Feel for Data --- p.45 / Chapter 4.3 --- Factor Analysis --- p.49 / Chapter 4.4 --- Hypotheses Testing --- p.51 / Chapter 4.5 --- Other Analyses --- p.55 / Chapter 4.6 --- Summary of Results --- p.59 / Chapter CHAPTER FIVE --- DISCUSSION --- p.60 / Chapter 5.1 --- Significant Factors Affecting Propensity to Stay --- p.60 / Chapter 5.2 --- Factors not Correlated to Propensity to Stay --- p.62 / Chapter 5.3 --- Relationship Between Demographics and Propensity to Stay --- p.63 / Chapter 5.4 --- Departmental Variationin Propensity to Stay --- p.64 / Chapter 5.5 --- Conclusion --- p.64 / Chapter SIX --- RECOMMENDATIONS --- p.65 / Chapter 6.1 --- Recommendations to the Airline --- p.65 / Chapter 6.2 --- Recommendations for Further Research --- p.70 / APPENDIX / Chapter I --- "Places Offered by Universities, Polytechnics and Colleges" --- p.71 / Chapter II --- Title and Job Nature of Sample --- p.72 / Chapter III --- Questionnaire (in Chinese) --- p.73 / Chapter IV --- Questionnaire (English Translation) --- p.86 / Chapter V --- Distribution of Valid Cases by Rank --- p.93 / Chapter VI --- Demographics of Respondents --- p.94 / Chapter VII --- List of Mean Scores for items Measuring Independent Variables --- p.99 / Chapter VIII --- Results of Hypotheses Testing --- p.101 / Chapter IX --- "Correlation Between Number of Children, Education, Salary, Age and Length of Service" --- p.104 / BIBLIOGRAPHY --- p.105

by Chan Wing Keung, Eddie and Hui Nai Hang, Andy. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1989. / Bibliography: leaves 82-83.

by Mok Shun-ha, Shirley and Lau Kim-Tim, Brian. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1990. / Bibliography: leaves 156-160. / table of contents --- p.ii / acknowledgement --- p.v / list of illustrations --- p.vi / list of tables --- p.vii / Chapter I. --- introduction --- p.1 / General Organization of the MBA Research Project --- p.1 / Broad Problem Area --- p.2 / Preliminary Data Collection --- p.3 / Initial Literature Survey --- p.4 / Problem Definition --- p.5 / Chapter II. --- methodology --- p.6 / Research Design --- p.6 / "Type of Investigation and Purpose of ""study" --- p.6 / Study Setting --- p.6 / Extent of Researcher Interference with the study --- p.7 / Unit of Analysis --- p.7 / Time Horizon --- p.8 / Data Collect ion Method and Process --- p.8 / Interviewing --- p.8 / Observational Survey --- p.9 / Chapter III. --- LITRERATURE SURVEY & A CONCEPTUAL FRAMEWORK TOR ANALYSIS --- p.10 / Literature Survey --- p.10 / Organistional Adaptation --- p.11 / Planned Organisational Change --- p.13 / Chinese Style of Management and Organization Behavior --- p.15 / Development of a Conceptual Framework for Analysis --- p.15 / External Environment --- p.17 / "Transactional, Contextual and Enacted Environment" --- p.17 / Environment Dimensions --- p.18 / The Change Relationship Between an organisation and its External Environment --- p.20 / Internal Environment --- p.20 / The Technological Approach --- p.22 / The Behavioral Approach --- p.23 / Expectancy-valence Theory of Motivation --- p.25 / Resistance to Change --- p.25 / "Personalism and ""Face""" --- p.27 / Management Training --- p.28 / The Structure Approach --- p.29 / Structural Dimensions of Organizational change --- p.31 / Structural Characteristics of Chinese Organizational Culture and Management style --- p.32 / Power Distance and Centralization --- p.34 / Process of Organizational Change --- p.37 / The Integrative Model --- p.37 / Chapter IV. --- COLLECTED --- p.39 / Ccmpany Background --- p.39 / The informal Production Agreement Between Company DR and Canpany CH --- p.40 / The Internal Organization of Company CH --- p.42 / The Internal Working of Ccmpany CH --- p.44 / Lack of Specific Cammunication Channel and Work Procedure --- p.44 / The Influence of Personal Relationship --- p.46 / Informal Communicaion...............: --- p.47 / Lack of Co-ordination Among Department --- p.47 / Centralized Decision-Making Powers --- p.47 / The Importance of Seniority --- p.48 / The Producer Mentality --- p.49 / Change in Ownership of Company DR --- p.50 / The Change Process and Efforts of Company CH --- p.55 / Resistance to Change --- p.57 / Individual Resistance to change --- p.57 / Organizational Resistance to Change --- p.60 / Chapter V. --- ANALYSIS AND INTERPRETATIONS --- p.62 / External Environment --- p.62 / External Transactional Environment --- p.62 / The External Contextual Environment --- p.62 / The External Enacted Environment --- p.63 / The Fit Between the Organzation and its External Environment --- p.65 / The Internal Environment --- p.68 / The Technological Approach --- p.68 / The Behavioral Approach --- p.69 / Low Motivation to Change --- p.70 / Resistance to Change --- p.71 / "Personalism and ""Face-Giving""" --- p.73 / Producer Mentality --- p.74 / Management Training and Development --- p.75 / Change Strategy --- p.76 / The Structural Approach --- p.77 / Structural Dimensions for Organizational Change --- p.77 / The Positive and Negative Cultural Considerations of the Structural Dimensions --- p.79 / Familism and owners' interests --- p.79 / Informality and efficiency --- p.80 / Power Centralization and the facilitation of intended organizational changes --- p.82 / General Analysis on the Change Efforts --- p.84 / Process of Organizational Change --- p.87 / Chapter VI. --- CONCLUSIONS AND IMPLICATIONS FOR MANAGERS --- p.88 / An Organization's Strategic Relationship with its External Environment --- p.88 / Blending of Two Cultures within the internal Environment --- p.91 / Formalization and Standardization --- p.92 / Input and Output Control --- p.93 / Strategic Consideration for Centralization --- p.94 / The Importanceof Planning for Change --- p.96 / APPENDIX / Chapter Appendix 1 : --- Good Manufacturing Practices --- p.98 / Chapter Appendix 2 : --- FDA's Requirement Checklist --- p.119 / BIBLIOGRAPHY --- p.156

by Lau Chun Man, Yeung Kwok Ching. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1990. / Bibliography: leaves [86-91] / ABSTRACT --- p.ii / TABLE OF CONTENTS --- p.iii / LIST OF TABLES --- p.v / ACKNOWLEDGMENTS --- p.vi / Chapter I. --- INTRODUCTION --- p.1 / Chapter II. --- BACKGROUND --- p.6 / The Origin Of Failure Prediction --- p.6 / Classical Works --- p.7 / Approaches In Quantitative Prediction Model --- p.8 / Approaches In Qualitative Prediction Model --- p.10 / Purpose Of The Researches --- p.12 / Practical Applications Of The Models --- p.13 / Problems In Prediction Models --- p.14 / Chapter III. --- PREVIOUS RESEARCH FINDINGS --- p.15 / Studies Of Different Researchers --- p.15 / Researches In Different Countries --- p.26 / Chapter IV. --- METHODOLOGY --- p.32 / Multiple Discriminant Analysis (MDA) --- p.32 / Sample Selection --- p.34 / Prediction Variables Selected --- p.39 / Validation Of The Model --- p.39 / Chapter V. --- PRESENTATION AND ANALYSIS OF THE RESULTS --- p.42 / Interpretation Of Computer Results On 1-Year Statement Prior Bankruptcy --- p.42 / Relative Importance Of The 11 Predictive Variables --- p.44 / Explanation Of Financial Distress In Terms Of The 3-Variables Function --- p.47 / Classification And Validation --- p.49 / Comparison Between The Discriminant Functions Generated From 1to 3 Year Statements Prior Bankruptcy --- p.51 / Chapter VI. --- LIMITATIONS AND RECOMMENDATIONS --- p.62 / Limitations --- p.62 / Recommendations --- p.66 / Chapter VII. --- CONCLUSION --- p.69 / APPENDIX / BIBLIOGRAPHY

by Wong Yuk Lin, Renita. / Thesis (M.Ph.)--Chinese University of Hong Kong, 1987. / Bibliography: leaves 115-122.