This multi-methods research project studies the main leadership practices from the perspectives of teachers in the recent process of curriculum reform and the extent to which these leadership practices motivated their commitment to change. It also investigates the effects of organizational and teachers’ factors on their perceptions of these transformational school leadership practices in Shenyang, a northeast city of China. The first research question explored the transformational leadership model in Chinese school context. Key words relevant to transformational school leadership practices were identified from teachers’ survey answers using content analysis for formulating the Chinese transformational school leadership questionnaire. Additionally, the Chinese transformational school leadership questionnaire was formulated using principal component analysis. Subsequently, the organizational characteristics questionnaire, and the teachers’ commitment to change questionnaire were validated using principal component analysis and reliability analysis for answering remaining two research questions. The second research question investigated the effects of organizational and teachers’ factors on teachers’ perception of transformational school leadership. The results of multiple regression analysis revealed that variables like culture, strategy, environment, and teacher’s age had significant relationships with teachers’ perception of transformational school leadership. Culture, environment, strategy, structure, and teachers’ factors such as age and grade teacher taught had moderate effects on different dimensions of teachers’ perception of transformational school leadership. The third research question examined the effects of transformational school leadership on teachers’ commitment to change. The results of linear regression showed that the effect of transformational school leadership was moderate when transformational school leadership and teachers’ commitment to change were treated as a single variable. Four dimensions of transformational leadership practices together explained the moderate effects on the four dimensions of teachers’ commitment to change respectively, among which the effect of managing the instructional program was the most prominent. This study represents an original attempt to understand how Chinese teachers perceive transformational school leadership, the effects of organizational and personal factors on teachers’ perception of transformational school leadership, and the effects of transformational school leadership on teachers’ commitment to change in the Chinese urban upper secondary school context. This research seeks to contribute to leadership development and school change practices in the Chinese school context.

This multi-methods research project studies the main leadership practices from the perspectives of teachers in the recent process of curriculum reform and the extent to which these leadership practices motivated their commitment to change. It also investigates the effects of organizational and teachers’ factors on their perceptions of these transformational school leadership practices in Shenyang, a northeast city of China. The first research question explored the transformational leadership model in Chinese school context. Key words relevant to transformational school leadership practices were identified from teachers’ survey answers using content analysis for formulating the Chinese transformational school leadership questionnaire. Additionally, the Chinese transformational school leadership questionnaire was formulated using principal component analysis. Subsequently, the organizational characteristics questionnaire, and the teachers’ commitment to change questionnaire were validated using principal component analysis and reliability analysis for answering remaining two research questions. The second research question investigated the effects of organizational and teachers’ factors on teachers’ perception of transformational school leadership. The results of multiple regression analysis revealed that variables like culture, strategy, environment, and teacher’s age had significant relationships with teachers’ perception of transformational school leadership. Culture, environment, strategy, structure, and teachers’ factors such as age and grade teacher taught had moderate effects on different dimensions of teachers’ perception of transformational school leadership. The third research question examined the effects of transformational school leadership on teachers’ commitment to change. The results of linear regression showed that the effect of transformational school leadership was moderate when transformational school leadership and teachers’ commitment to change were treated as a single variable. Four dimensions of transformational leadership practices together explained the moderate effects on the four dimensions of teachers’ commitment to change respectively, among which the effect of managing the instructional program was the most prominent. This study represents an original attempt to understand how Chinese teachers perceive transformational school leadership, the effects of organizational and personal factors on teachers’ perception of transformational school leadership, and the effects of transformational school leadership on teachers’ commitment to change in the Chinese urban upper secondary school context. This research seeks to contribute to leadership development and school change practices in the Chinese school context.

Organizational change initiatives in the United States frequently fail with estimated failure rates as high as 90%. Change failure rates resulting from underused and poorly trained front-line managers (FLMs) remained high, with no signs of improvement in the past 2 decades. The purpose of the correlational study, grounded in servant leadership theory, was to examine the relationship between employee perceptions of their FLM's servant leadership dimensions and employee affective commitment to change. A purposive, nonprobability sample of 107 employees of a U.S. manufacturing organization that had recently undergone organizational change completed a questionnaire for the study. Results of the multiple linear regression analysis were not significant, F(7, 107) = .714, p = .660, R2 = 0.045. Though results were not statistically significant, the beta weights for creating value for the community (β = .165) and behaving ethically (β = .168) indicated that creating value for the community and behaving ethically were potentially the most important variables in accounting for variance in the model. The beta weights for emotional healing (β = -.048) and conceptual skills (β = -.047) indicated that emotional healing and conceptual skills were potentially the least important variables in accounting for variance in the model. The findings may be of value to manufacturing leaders developing initiatives to improve change initiative success rates. Support for servant leadership during periods of organizational change has positive social change implications for employees. The practice of servant leadership reduces employee uncertainty and anxiety incurred during periods of change by resolving uncertainties and sustaining employee motivation for supporting organizational change.

Recent research has urged more comprehensive theoretical development and empirical validation in the field of organizational change. This study is aimed at further developing the change leadership construct and investigating its effect on employees¡¯ commitment to a particular change, along with investigating the moderating roles of leaders¡¯ general transformational leadership styles and subordinates¡¯ affective commitment to the larger organization. The results for the change leadership measure suggest that change leadership behaviors encompass two factors¡ªleaders¡¯ change-selling behavior and change- implementing behavior. Hierarchical linear modeling results indicate that the two aspects of change leadership have different effects on employees¡¯ affective commitment to change. Results on the three-way interaction also provided a more comprehensive view of organizational change situations. Additional theoretical and empirical implications are discussed.

The purpose of this study was to examine the relation between self-determination theory and its three basic needs: competence, autonomy and relatedness, and commitment to change in an organizational change. Another purpose was to examine if the quality of the communication and the effects on the organization and way to work can predict commitment to change. Considering that organizational changes is very common today there is an interest to ease and improve the change process. The survey contained the scales Commitment to change scale and Basic need satisfaction at work scale and the participants were 39 office-workers who recently had gone through an organizational change. The result indicated that it’s possible to predict commitment to change from self-determination theory, communication and effects on organization and way to work. The predictor variables explained 65 % of the variance. The factors competence, autonomy and communication contributed. / Syftet med denna studie var att undersöka om det fanns något samband mellan self-determination theory och dess tre grundläggande behov av kompetens, autonomi och samhörighet, och förändringsengagemang vid en organisationsförändring. Ytterligare ett syfte var att undersöka om kvaliteten på kommunikationen samt upplevd inverkan på organisationen och påverkan på det egna arbetet bidrog till prediktionsförmågan. Med tanke på att organisationsförändringar idag är en mycket vanlig företeelse finns det ett intresse i att underlätta och förbättra förändringsprocessen. Undersökningen genomfördes i form av en enkätstudie på 39 tjänstemän på en avdelning som hade genomgått en organisationsförändring. Enkäten bestod av skalorna Commitment to change scale och Basic need satisfaction at work scale. Resultatet visade att det är möjligt att predicera förändringsengagemang utifrån self-determination theory tillsammans med kommunikation, påverkan på organisationen och inverkan på arbetssättet och prediktorvariablerna förklarade 65 % av variansen. Faktorerna kompetens, autonomi och kommunikation var de faktorer som bidrog.

The purpose of the study is to explore and explain how and why perceived support can create a sense of want to, ought to and have to change. This study investigates perceived organizational support (POS) and perceived supervisor supports (PSS) influences on the dimensions of commitment to change (C2C), affective- (AC2C), continuous- (CC2C) and normative commitment to change (NC2C). To investigate the relationships, a mix-method approach is applied. Data is yield from 168 survey respondents from three subsidiaries in Southeast Asia within a multinational corporation (MNC) and through eight interviews with employees at one subsidiary. The findings reveals that POS is more important in change initiatives than PSS, indicating that POS is vital to understand the influence on employees C2C mindset. POS is identified as the glue that binds employees and change goals together into the desired mindset of AC2C. This study contributes to literature by presenting new perspectives concerning POS and PSS influences on C2C dimensions within an MNC. Adding a layer to research that has largely focused on the concepts within psychology. This study is an introduction to deeper understanding of the relationships between POS, PSS and the C2C dimensions. Signaling that further research should focus more on this context.

The purpose of this study is to explore the effects of scale of change and behaviors of change leadership on employee job psychological stress and employee affective commitment to change, and to explore the job psychological stress in the organizational change strategy and affective commitment to change, whether in relations with intermediary results. Besides, this research also explores the moderating effects of employee positive psychological capital on organizational change strategy. Five hundred and eleven effective surveys were received by employees of Taiwanese banks. The data was analyzed by factor analysis, reliability analysis, using the LISREL model to measure the relationship amongst the constructs. Results showed that organizational change strategy and employee positive psychological capital had significant positively influence on employee affective commitment to change. Furthermore, job psychological stress had a significant negative influence on employee affective commitment to change. The mediating effects of employee job psychological stress towards organizational change strategy can negatively influence employee affective commitment to change. We also found that employee positive psychological capital could moderate the relationship between behaviors of change leadership and affective commitment to change. As a result, it is suggested that by improving psychological factors at work, it is possible to promote employee affective commitment to change as well as positive organization change.

Organizational changes are inevitable, yet up to 70% fail. Technological development and competition in a volatile environment require more flexible organizations. As such, implementing self-managed teams (SMTs) has become a more common approach. The fact that SMTs ought to be self-managed has further raised a debate, since it is argued that some form of manager still is required. Therefore, the following research question was proposed; How does the interplay of influences unfold between the manager and the organizational context when implementing SMTs? The purpose of the study is to increase the understanding of how different activities, events and actions during a change process of implementing SMTs influence the manager, as well as how the manager influences the change process of implementing SMTs. The research was conducted by a qualitative, abductive approach based on a case study. The results show that managers influence perceived history of change, control and the SMTs. Managers are influenced by perceived history of change, employee commitment to change, control, and by the SMT. These influences determine how the manager is influenced by, and how the manager influences the organizational change towards the implementation of SMTs.

Depuis plus de 50 ans, les chercheurs s’intéressent à la résistance au changement. Or, malgré plusieurs années de recherche, on ne sait toujours pas exactement quelles variables peuvent prédire les comportements de résistance et encore moins ceux de soutien. La présente thèse vise à pallier cette lacune en identifiant des variables pouvant expliquer à la fois les comportements de soutien et de résistance lors d’un changement organisationnel majeur. Le modèle des phases de préoccupations (Bareil 2004a) s’avère intéressant à cet effet puisqu’il intègre bien les savoirs actuels et s’adapte à différents changements. L’objectif principal de cette thèse est donc de vérifier jusqu’à quel point les comportements de soutien et de résistance peuvent être prédits par les phases de préoccupations, en tenant compte de l’engagement affectif envers le changement comme variable médiatrice et du rôle des acteurs et de l’avancement de la mise en œuvre comme variables modératrices. Pour ce faire, une étude a été menée auprès d’enseignants, de professionnels et de directeurs d’une Commission scolaire québécoise ayant implanté une réforme majeure provoquant des préoccupations d’intensité variée et des comportements divers, allant de la résistance au soutien. Les analyses acheminatoires effectuées auprès de deux échantillons indépendants (n=464 et n=171) indiquent que les premières phases du modèle (centrées sur le destinataire, l’organisation et le changement) sont liées positivement aux comportements de résistance et négativement à ceux de soutien. À l’inverse, les dernières phases (centrées sur l’expérimentation, la collaboration et l’amélioration continue) sont liées négativement aux comportements de résistance et positivement à ceux de soutien. Ainsi, plus on avance dans la séquence des phases de préoccupations, plus les comportements de soutien augmentent et ceux de résistance diminuent. Également, l’engagement affectif envers le changement agit à titre de variable médiatrice et permet d’expliquer davantage de variance des comportements de soutien et de résistance. De plus, les analyses de régression indiquent que les phases de préoccupations expliquent davantage de variance des comportements de soutien des agents de changement, alors qu’elles expliquent plus de variance des comportements de résistance des destinataires. On constate aussi que c’est au début de la mise en œuvre que les phases de préoccupations expliquent le plus de variance des comportements de soutien et de résistance. Finalement, un troisième échantillon (n=143) permet de suivre l’évolution des participants ayant répondu deux fois au questionnaire. Les tests t ne rapportent aucune différence significative entre les deux temps de mesure et ce, autant pour les phases de préoccupations que pour les comportements de soutien et de résistance. On constate que lorsque les phases de préoccupations n’évoluent pas, les comportements de soutien ou de résistance demeurent les mêmes. En somme, ces résultats indiquent qu’il est possible de prédire à la fois les comportements de soutien et de résistance avec les phases de préoccupations. En outre, on sait maintenant à quel moment et avec quel type d’acteurs le modèle des phases de préoccupations s’avère le plus utile. Afin de généraliser ces résultats, il serait pertinent de reproduire cette recherche dans une autre organisation qui implante un changement majeur. / For over 50 years, researchers have been interested in resistance to change. However, despite several years of research, it remains unclear which variables can predict resistance and support behaviours. The aim of this thesis is to fill this gap by identifying variables that can explain both support and resistance behaviours during a major organizational change. The stages of concerns’ model (Bareil, 2004a, adapted from Hall & Hord, 2001) is an interesting option for this purpose since it includes many current knowledge and can be adapted to various changes. Thus, the main objective of this thesis is to ascertain to what extent support and resistance behaviours can be predicted by stages of concerns, taking into account affective commitment to change as a mediator variable and the actor’s role and the progress of the implementation as moderator variables. To this end, a study was conducted with teachers, professionals and directors of a school board in Quebec, implementing a reform causing major concerns of different intensities and various behaviours, ranging from resistance to support. The path analysis performed with two independent samples (n = 464 and n = 171) indicates that the first stages (focused on the employee, on the organization and on the change) are positively related to resistance behaviours and negatively related to support behaviours. Conversely, the last stages (focused on experimentation, on collaboration and on continuous improvement) are negatively related to resistance behaviours and positively related to support behaviours. Thus, the further along the sequence of stages of concerns, the more supportive behaviours increase and resistance behaviours decreases. Also, affective commitment to change can act as a mediator variable in this relation. Moreover, regression analysis indicates that the stages of concerns explain more variance in supportive behaviours of change agents as they explain more variance in resistance behaviours of employees. We also note that it is in early implementation that the stages of concerns explain the most variance in support and resistance behaviours. Finally, a third sample (n = 143) follows the evolution of participants who completed the questionnaire twice. The t-tests report no significant difference between the two measurement time, and this for both preoccupations and support and resistance behaviours. We note that when the stages of concerns do not change, support or resistance behaviours remain the same. In sum, these results indicate that we can now predict both support and resistance behaviours with the stages of concerns. In addition, this study permitted to know when this model is the most appropriate and who benefits the most of it. To generalize these results, it would be appropriate to replicate this research in another organization implementing a different major change.

Depuis plus de 50 ans, les chercheurs s’intéressent à la résistance au changement. Or, malgré plusieurs années de recherche, on ne sait toujours pas exactement quelles variables peuvent prédire les comportements de résistance et encore moins ceux de soutien. La présente thèse vise à pallier cette lacune en identifiant des variables pouvant expliquer à la fois les comportements de soutien et de résistance lors d’un changement organisationnel majeur. Le modèle des phases de préoccupations (Bareil 2004a) s’avère intéressant à cet effet puisqu’il intègre bien les savoirs actuels et s’adapte à différents changements. L’objectif principal de cette thèse est donc de vérifier jusqu’à quel point les comportements de soutien et de résistance peuvent être prédits par les phases de préoccupations, en tenant compte de l’engagement affectif envers le changement comme variable médiatrice et du rôle des acteurs et de l’avancement de la mise en œuvre comme variables modératrices. Pour ce faire, une étude a été menée auprès d’enseignants, de professionnels et de directeurs d’une Commission scolaire québécoise ayant implanté une réforme majeure provoquant des préoccupations d’intensité variée et des comportements divers, allant de la résistance au soutien. Les analyses acheminatoires effectuées auprès de deux échantillons indépendants (n=464 et n=171) indiquent que les premières phases du modèle (centrées sur le destinataire, l’organisation et le changement) sont liées positivement aux comportements de résistance et négativement à ceux de soutien. À l’inverse, les dernières phases (centrées sur l’expérimentation, la collaboration et l’amélioration continue) sont liées négativement aux comportements de résistance et positivement à ceux de soutien. Ainsi, plus on avance dans la séquence des phases de préoccupations, plus les comportements de soutien augmentent et ceux de résistance diminuent. Également, l’engagement affectif envers le changement agit à titre de variable médiatrice et permet d’expliquer davantage de variance des comportements de soutien et de résistance. De plus, les analyses de régression indiquent que les phases de préoccupations expliquent davantage de variance des comportements de soutien des agents de changement, alors qu’elles expliquent plus de variance des comportements de résistance des destinataires. On constate aussi que c’est au début de la mise en œuvre que les phases de préoccupations expliquent le plus de variance des comportements de soutien et de résistance. Finalement, un troisième échantillon (n=143) permet de suivre l’évolution des participants ayant répondu deux fois au questionnaire. Les tests t ne rapportent aucune différence significative entre les deux temps de mesure et ce, autant pour les phases de préoccupations que pour les comportements de soutien et de résistance. On constate que lorsque les phases de préoccupations n’évoluent pas, les comportements de soutien ou de résistance demeurent les mêmes. En somme, ces résultats indiquent qu’il est possible de prédire à la fois les comportements de soutien et de résistance avec les phases de préoccupations. En outre, on sait maintenant à quel moment et avec quel type d’acteurs le modèle des phases de préoccupations s’avère le plus utile. Afin de généraliser ces résultats, il serait pertinent de reproduire cette recherche dans une autre organisation qui implante un changement majeur. / For over 50 years, researchers have been interested in resistance to change. However, despite several years of research, it remains unclear which variables can predict resistance and support behaviours. The aim of this thesis is to fill this gap by identifying variables that can explain both support and resistance behaviours during a major organizational change. The stages of concerns’ model (Bareil, 2004a, adapted from Hall & Hord, 2001) is an interesting option for this purpose since it includes many current knowledge and can be adapted to various changes. Thus, the main objective of this thesis is to ascertain to what extent support and resistance behaviours can be predicted by stages of concerns, taking into account affective commitment to change as a mediator variable and the actor’s role and the progress of the implementation as moderator variables. To this end, a study was conducted with teachers, professionals and directors of a school board in Quebec, implementing a reform causing major concerns of different intensities and various behaviours, ranging from resistance to support. The path analysis performed with two independent samples (n = 464 and n = 171) indicates that the first stages (focused on the employee, on the organization and on the change) are positively related to resistance behaviours and negatively related to support behaviours. Conversely, the last stages (focused on experimentation, on collaboration and on continuous improvement) are negatively related to resistance behaviours and positively related to support behaviours. Thus, the further along the sequence of stages of concerns, the more supportive behaviours increase and resistance behaviours decreases. Also, affective commitment to change can act as a mediator variable in this relation. Moreover, regression analysis indicates that the stages of concerns explain more variance in supportive behaviours of change agents as they explain more variance in resistance behaviours of employees. We also note that it is in early implementation that the stages of concerns explain the most variance in support and resistance behaviours. Finally, a third sample (n = 143) follows the evolution of participants who completed the questionnaire twice. The t-tests report no significant difference between the two measurement time, and this for both preoccupations and support and resistance behaviours. We note that when the stages of concerns do not change, support or resistance behaviours remain the same. In sum, these results indicate that we can now predict both support and resistance behaviours with the stages of concerns. In addition, this study permitted to know when this model is the most appropriate and who benefits the most of it. To generalize these results, it would be appropriate to replicate this research in another organization implementing a different major change.