The aim of the present study was to assess employees' attitudes toward working with computers. A review of previous studies conducted within the area of attitudes toward computers and attitudes toward working with computers revealed that the present study needed to condifer user-task-system characteristics and that an adequate attitude scale which examined specifically attitudes towards working with computers needed to be developed. In order to conduct the present study, a checklist was developed to assess user-task-system characteristics and an attitude toward working with computers scale was developed and validated.[Abbreviated Abstract. Open document to view full version] / GR 2016

A thesis submitted to the Wits School of Education, Faculty of Humanities, University of the Witwatersrand in fulfilment of the requirements for the degree of Doctor of Philosophy, 2017 / This thesis reports on the first year pre-service teaching students’ development of digital competence at a South African university in 2013 and 2014. The aim of the study was to investigate the students’ levels of digital competence as they commenced their first year of study. I also examined the barriers and enablers, as identified in the literature, and their impact on the students’ successful engagement with Information and Communication Technologies (ICTs). In addition to this, the possible influence of computer attitude and a belief in one’s own ability (self-efficacy) supplement the research findings in this area. I present quantitative and qualitative data that explore the students’ digital competence levels and their understanding of what it means to be digitally literate. A definition particular to this group of students is proposed. In their definition of digital competence, the majority of the first year pre-service teaching students perceived digital competence to be a functional skill. This is the ability to operate digital devices and their relevant applications in the quest to learn and become self-reliant. This definition is aligned to Covello’s (2010) description of an understanding of how to use computers and application software for practical purposes. This ability to functionally operate various devices (FutureLab, 2010), the ability to use computers and other technology to improve learning, productivity and performance (JISC and Mc Hardy, 2013), links to one part of Ferrari’s (2012) digital competence definition as the knowledge, skills, attitudes, values and awareness required when using ICTs and digital media. After completing a baseline digital competence test as they entered the HEI, I found that 43% of the first year pre-service teaching students failed the test. I identified three main factors that impacted negatively on a first year pre-service teaching student’s engagement with ICTs and ultimate development of digital competence. These include inexperience with ICTs, access and user-unfriendliness of software. Four main enablers to the effective use of ICTs include previous experience using ICTs, previous and current access to ICTs, userfriendliness of software, and finally, support in the form of support material or people. Using quantitative findings obtained from the completion of the Loyd and Gressard Computer Attitude Scale (CAS), I ascertained the students’ computer attitudes. Through the application of the Murphy’s (1989) Digital Self-Efficacy test, the current levels of the students’ digital self-efficacy (DSE), or beliefs in their own abilities, were established. I found no correlation between computer attitude and a student’s digital competence. The majority of students who failed the baseline test had a positive computer attitude. I also found the majority of students surveyed had a strong or very strong belief in their own ability. The majority of the students who passed the test had a very strong DSE and the majority of students who failed had an average to strong DSE. Students who passed the test tended to have higher DSE levels than students who failed the baseline test. A strong belief in one’s own ability was found to be a strong determiner in learning to become digitally competent. A unique application of Actor Network Theory was employed in the data analysis. The analysis methodology was informed by an adaption of Barab, Hay and Yamagata-Lynch’s (2001) node components. The use of Actor Network Theory as an analytical lens in the data analysis, confirmed the importance of zooming in on and unpacking a student’s network of learning to better understand the hidden processes at work. Through an analysis of six students’ networks of learning, I found that each student’s learning network was unique. Using actor network theory to scaffold my analysis it became apparent the differences in the students’ learning networks told a more important story than the few commonalities. The only commonalities evident between the six students in the moment I unpacked each learning network were that they were both initiators and participant in their networks. They interacted with digital devices and were not first time ICT users. These commonalities seem quite immaterial when compared to a minimum of 16 differences. A few of the identified differences include the digital resources the students relied on, their computer attitudes, levels of digital self-efficacy and their baseline test results. My study contributes to knowledge in four ways. Firstly, I establish the digital competence skills of first year pre-service teaching students. Secondly, I identify the barriers first year pre-service students encountered when using ICTs. Thirdly, I look at the possible impact of computer attitude and digital self-efficacy on the development of digital competence. Finally, I detail the networks of learning to be digitally competent. Through this expansion of students’ networks of learning, the connections between the various nodes and actants at work become apparent. This gives readers insight into what nodes are at play within these networks and what the pre-service teaching students identify as significant in their learning. In this study, I confirm the necessity for a first year digital competence or ICT course. My study shows that the students entered the HEI with low levels of digital competence and encounter multiple barriers when accessing ICTs. While literature suggests computer attitude impacts on the development of digital competence, in the reality of my study, I found digital self-efficacy to have a higher statistical correlation with digital success. Studies such as mine provide detailed descriptions and analyses of the practice of coming to be digitally competent. The identification of, and investigation into the possible factors impacting on a pre-service teaching student’s development of digital competence better assists Higher Education Institutions and course designers alleviate possible barriers, while increasing enablers. / XL2018

In this study I explore the extent of computer literacy in South Africa, the correlates of computer literacy, and the relationship between computer literacy and labour market outcomes, namely the probability of employment and earnings among working-age South Africans. I use data from the first wave of the National Income Dynamics Panel survey of 2008, the first national household survey to collect information on computer skills. This study focuses on computer literacy as it has become an integral skill in today’s world of fast technological change. Understanding the unequal distribution of this form of human capital and the benefits it affords those in the labour market, is important particularly in South Africa, where there is a growing gap between the rich and the poor. I find that the distribution of computer skills in South Africa tends to mirror existing inequalities; females, Africans, those with low levels of schooling and those living outside of formal urban areas, for instance, are less likely to be computer literate. Further, I find that there is a positive association between computer literacy and the probability of employment among working-age adults, and a positive relationship between computer literacy and earnings among the employed in South Africa. These associations hold after controlling for a variety of demographic, human capital, family background, and in the case of the earnings regressions, job characteristics. The results also suggest that, as would be expected, those who are highly computer literate do better than those who have basic use skills. I also consider the limitations of my methods and the data I use, and the implications of the results for education and skills development policy in South Africa. / M.A. University of KwaZulu-Natal, Durban 2013.

M.Com. (Accounting & Auditing) / External and Internal auditors have to deal with computer systems which are becoming increasingly complex. An auditor's interest in such an environment is primarily an understanding of the controls over the computer system and the risk of error and fraud. When dealing with controls two issues are important. The first deals with the ability to control a complex computer system. Unless the control issues are understood and the impact of various alternatives appreciated it would be impossible to control a computer system. Under such circumstances there is a high risk of error and fraud and the information present in a business could be very unreliable. Secondly the auditor needs to evaluate controls for purposes of his audit. Usually the objective is to assure himself that they adequately safeguard the business assets and prevent or detect errors present in the accounting records of the concern...

M.Ed. (ICT in Education) / The purpose of this study has been to explore computer-illiterate first year students’ experiences of initial engagement with ICTs in their first weeks of study at the University of Johannesburg, by examining meanings they construct for themselves of these experiences. Pressure on universities to adopt ICTs in educational practice is intensified by South Africa’s legacy of un- and under-prepared first year students. Many factors impacting first year students’ transition to university have a direct bearing on their learning. Students who are able to engage with ICTs during first year orientation seem rapidly to become more confident and motivated to experiment further with these technologies, while students who struggle to engage show signs that may be interpreted as fear or lack of confidence to do so. I have argued that current interventions do not sufficiently support new students in their initial engagement with ICTs. In some modules, academic tasks are due within the first few weeks of study, suggesting possible implications for later academic performance. Eight students without prior experience of ICTs who attended basic computer orientation sessions during 2011 were interviewed immediately after their sessions, in a basic generic qualitative study. Interviews were transcribed and analysed. Elements from the taxonomies of Bloom, Krathwohl, Masia, Anderson and Shulman have been combined into a heuristic to examine to what extent learning and engagement took place during the sessions. Cultural Historical Activity Theory (CHAT) and Engeström’s extended mediational triangle have been employed as analytical tools to guide me as researcher in an understanding of student activity, and to help me to interpret students’ stories as they struggled to engage with ICTs. Tensions that were exposed between the students and different components of the activity systems (the orientation sessions) have been exposed, and from this a joint account of students’ experiences has provided a framework for understanding their initial engagement with ICTs.

Submitted in fulfillment of the requirements of the Master of Information & Communication Technology, Durban University of Technology, Durban, South Africa, 2016. / Community Development service practitioners in South Africa have been increasingly burdened with a broader range of responsibilities. Using ICT proficiently could enhance their productivity. The use of ICT is prevalent in almost every organization, therefore, it can also serve as a major factor in providing flexibility of service to communities, but only if the practitioners possess adequate skills in retrieving, presenting and disseminating valuable and adequate information within the workplace to the parties involved. Training interventions are however not always successful and their impact need to be measured. This study focussed on developing a Multi-Stage assessment model to measure the impact of an ICT training intervention, to provide evidence of the effectivity of the training. A syllabus was developed, based on the European e-Competence Framework for ICT Users - Part 1 (CEN, 2013) and contextualized to suit the work environment of Community Development Workers (CDWs) from KwaZulu-Natal, training material was created and a Learning Management System was used to deliver the training. A self-assessment questionnaire was used to determine the pre-training skills level of the CDWs, 189 CDWs from KwaZulu-Natal were trained and a second questionnaire was used to measure the impact of the training. Results were analysed using Item Response Theory, which provided a way to measure not only overall competency but responses to specific items. Classical Test Theory measuring frequencies and averages were also use and the two sets of responses were compared. The training was found to be effective. Recommendations towards the development of a Multi-Stage assessment model are made. / M

Submitted in fulfillment of the requirements of the degree in Masters of Technology in Nursing, Durban University of Technology, 2014. / Background The rapid growth in information and communication technology (ICT) in the 21st century has impacted all spheres of human activity, including the health sector. The change introduced by ICT requires educational institutions to relook at the way in which they develop and implement their education programmes. In contemporary clinical practice environments, ICT skills are providing benefits for nurses as well as for the patients they care for. Aim The aim of the study was to investigate the status of usage of ICT by academic staff, students and administrators within campuses of the KwaZulu-Natal College of Nursing which consists of 11 main campuses and 14 sub-campuses. Methodology A quantitative, cross sectional study was conducted which included academic staff, administrative staff, and students (R425 and R212) of the KwaZulu-Natal College of Nursing. A random sample of 576 individuals participated in the study consisting of academic staff (176); administrative staff (30) and students (340). Participants completed a questionnaire that established their demographic data and ICT usage. Results The questionnaire response rate was academic staff (80%), students (89%) and administrative staff (93%). The findings showed that while respondents were able to manage work related activities; they experienced poor access to computer training with 66% indicating they had access to computer training. The access to computer training for the administrative staff was 50%, with 8% of rural and 1% of urban students having access to training. The majority of academic staff have access to desktop computers with there still being a divide in terms of rural access as compared to urban access p=0.24. Significantly more administrative staff had access to desktop computers than those who do not p<.0005. The access to desktop computers for students was low, with 22% of respondents in both rural and urban campuses indicating that they have access. Access to the internet was low for all respondent groups with a significant difference between those who have access compared to those who do not have access p=<.0005, for both the academic and student groups. There is a low use of ICT for the purposes of teaching and learning with the majority of respondents (60%) indicating that they do not use ICT for teaching compared to those who do p=.0007. All respondent groups have experienced poor ICT support with the majority indicating that they do not receive ICT support p=<.0005. The usage of the online library was low for all groups, with 61% of academic staff, not accessing the online library for reasons of access, or knowledge about the library, 23% of urban students and 20% of rural students have indicated ever using the online library. Conclusion The study highlights the need for the KZNCN to be on par with higher education institutions globally in access to and usage of ICT. Benchmarking with higher education institutions in the health and other sectors is essential, in order for the KZNCN to benefit from the trend in incorporating technology into the teaching and learning process. Strong collaboration is necessary between the KZNCN as an academic institution and clinical health facilities to ensure that the developments in ICT within both sectors are reflected in the teaching and learning process, so that graduating nurses are able to function effectively. Clear policy documents and guidelines are required for the KZNCN which reflect the norms required for both ICT equipment and systems to enable functioning of the institution within an increasingly technological environment.

This study aimed to assess the effectiveness of an instructor-led and a self-managed computer training course. A sample of forty nine (n=49) previously disadvantaged South African adult learners was used. Half the sample was randomly assigned to the instructor-led course, while the other half was assigned to the self-managed course. Data dealing with the course content and design, subject demographics, previous computer experience, preferred learning style, and learning potential was collected prior to each course. After the course, the ability to create key outcomes using the learned software was assessed, as well as subject perceptions of the course and various support and performance system factors. The results showed that there was no significant difference between the performance on the competence assessment of the students from the two groups. The data did, however, indicate a stronger preference for the self-managed approach. A number of limitations to the study were also noted. / Industrial and Organisational Psychology / M.A. (Industrial Psychology)

The ubiquitous and pervasive nature of Information and Communication Technologies (ICT) fosters societies driven by knowledge rather than traditional capital and labour through the simplified socio-economic participation. No longer are individuals impacted by spatial and environmental conditions when conducting personal, community and even national obligations and duties. However, the effective use of ICT is governed by personal, interpersonal and environmental factors. Nowhere else is this impact more evident than in rural areas. Rural areas are plagued by a number of challenges which affect ICT use. Some of these challenges relate to the scarcity of income, education and infrastructure. A holistic investigation on the challenges experienced by rural areas was necessary. Based on the outcome of the investigation, rural areas were classified as resource-constrained environments. The study then set out to explore concepts that highlight the opportunities offered by ICT in rural areas and those that mitigate challenges posed by these environments on ICT use. The theoretical grounding of the concepts identified in the study firstly set out to understand and explain general ICT use, then extended this ICT use to rural areas. A conceptual model explaining challenges posed by resource constraints inherent in rural areas on ICT use was incepted. This conceptual model was empirically investigated for evaluation and validation purposes resulting in the final model of the study. The final model of the study facilitated the process of understanding and explaining the effective use of ICT in rural areas based on the inherent resource constraints in these environments. By mitigating the factors affecting ICT use in rural areas, the impact of effective ICT use can potentially be extended to resource-constrained environments, including rural areas. / School of Computing / M. Sc. (Computing)

Thesis (MPhil (Information Science))--University of Stellenbosch, 2007. / The world has advanced and grown to a stage where a person without a basic computer literacy finds it almost impossible to function comfortably in society. To address the situation governments all over the world are encouraging their citizens to become technologically literate. Countries are spending large sums of money to integrate ICTs in education. The South African government on its part has realized and acknowledged the importance of Information and Communication Technology in education. Hence, its White paper on e-Education, which provides for the integration of ICTs into schools. This study looks at efforts being made by the Department of Education and other education stakeholders to address the ICT situation in some schools based in a rural area of the Limpopo Province. A well-resourced school in so far as ICTs are concerned was visited to assess the functionality and applicability of ICT within the school system and to make comparisons to less resourced schools. The study highlights the plight of schools in rural areas where the lack of basic amenities such as adequate accommodation, furniture, water, etc. is the order of the day. It is however pointed out that dwelling on these issues is no solution as the question of ICT integration into schools is a non negotiable one, if South African learners are to be kept abreast with trends in other parts of the world. That is, without adequate immersion into ICT, learners would not be globally competitive. The ICT situation in schools in the Limpopo Province has been analysed within a framework developed under this study. The framework is set to help the Department of Education determine the suitable intervention programmes for each level of ICT integration. In addition, the study concludes with a recommendation. The success or failure to integrate ICT into schools, especially those in rural areas, depends to a large extent on the kind of intervention the government adopts. Since all schools have not attained the same level of ICT integration, there should be a clearly defined audit to determine what is needed and how it should be provided. This study raises some of the key issues for integration of ICTs in schools within a rural setting.