Environmental awareness has increased rapidly around the globe inrecent years, which has lead to consumer demands for sustainable products. Inreaction to this, companies try to keep up with consumer demands and green theirsupply chain, in hope to acquire a competitive advantage. This research willtherefore determine to what extent these green supply chain practices influence thebuying decision of consumers.Environmental awareness has increased rapidly around the globe inrecent years, which has lead to consumer demands for sustainable products. Inreaction to this, companies try to keep up with consumer demands and green theirsupply chain, in hope to acquire a competitive advantage. This research willtherefore determine to what extent these green supply chain practices influence thebuying decision of consumers.

<p>Environmental awareness has increased rapidly around the globe inrecent years, which has lead to consumer demands for sustainable products. Inreaction to this, companies try to keep up with consumer demands and green theirsupply chain, in hope to acquire a competitive advantage. This research willtherefore determine to what extent these green supply chain practices influence thebuying decision of consumers.Environmental awareness has increased rapidly around the globe inrecent years, which has lead to consumer demands for sustainable products. Inreaction to this, companies try to keep up with consumer demands and green theirsupply chain, in hope to acquire a competitive advantage. This research willtherefore determine to what extent these green supply chain practices influence thebuying decision of consumers.</p>

Green marketi ng is aimed at directing a company‘s efforts to undertake the processes of designing a product, its promotion, pricing, and distribution in a way that can help to protect the environment. The current study is aimed at investigating the influence of green marketing practices including eco-labeling, green branding and green advertising on consumer buying behavior in Pakistan which is a developing country. The study has also analyzed the mediating effect of environmental knowledge in the relationship between green marketing practices and consumer buying behavior. The research useda quantitative approach and a structured survey questionnaire to collect data from 300 respondents. The study results revealed that green advertising and green branding has a significant positive relationship with consumer buying behavior while eco-labeling is not a significant predictor for this purpose. Moreover, environmental knowledge partially mediates the relationship between green marketing and consumer buying behavior. In this way, the current study has contributed to literature by analyzing the green marketing practices with and without the presence of environmental knowledge in Pakistan. The results of the research are helpful for marketers to emphasize more on green advertising being the strong predictor of consumer buying behavior. It also urges them to make their environmental friendly activities closer to reality in order to gain greater acceptability from consumers. However, the study has not taken into account alldimensions of green marketing and the sample responses belong to the population in only urban areas of Pakistan.

Purpose: The purpose of this study was to find what factors, and to what extent these factors, affects students buying behavior regarding textbooks online.   Method: A quantitative and deductive approach by collecting data using a questionnaire through Facebook.  The population for this study is University students in Sweden, and convenience sampling was used. A descriptive research design was chosen for this thesis.   Conclusions: In this research it was clear that students did not experience perceived risk when purchasing online. Regarding the price as an affecting factor, there was an impact on the students buying behavior. Also the convenience was seen as a factor that was influencing a purchase. The two last factors, social influence and brand awareness, was affecting the students buying behavior but should be treated carefully.   Paper type: Research paper.

The outbreak of the COVID-19 pandemic has brought about many changes in the way consumers operate. Strict lockdowns all over the world have forced consumers to adopt online shopping and reevaluate their entire perception of e-commerce and the role it plays in their lives. This study aims to see how the consumer decision-making process has changed for mature and growing e-commerce markets due to the forced need to shop online, as a result of the COVID-19 pandemic and the consequently enforced lockdowns. The focus of the study is on consumers from Germany and Greece, two countries that have had differing ecommerce characteristics and digital adoption backgrounds and that have been affected by the outbreak of the COVID-19 pandemic and enforced lockdowns. The study takes a quantitative approach, with an online survey being conducted with 160 German and 143 Greek consumers as respondents. The study compared their shopping habits both before and after the outbreak of COVID-19. The results show that the respondents from both countries have changed their behavior to shop online more. The Greek respondents have been affected more in their decision-making process by the COVID-19 pandemic than the Germans. They have also changed their behavior to a higher degree, making the gap in e-commerce maturity between the countries smaller. The study contributes to the existing knowledge by showing that the same measures in two countries have a different effect depending on the e-commerce maturity.

The purpose of this research was to examine how the intervening variable of comparative well-being (which is how persons view their age, financial resources, and health compared to others of their own age) will enhance the significance of the relationship between selected demographic and psychographic variables and perceived risk. Specifically, the research investigated the structural relationship between comparative well-being in four different statistical models: (1) as an independent predictor of perceived risk; (2) as an intensifier of the psychographic and demographic predictors of perceived risk; (3) as a covariate of perceived risk; and (4) finally, as a jointly dependent variable with perceived risk. This approach was pursued in an effort to enhance the traditional marketing use of demographic and psychographic variables in predictingconsumer buying behavior. The data for this study were gathered as part of a national consumer-panel mail survey utilizing approximately 3,000 households. The research instrument was a self-administered questionnaire which collected demographic, psychographic, and perceived risk information from purchasers of apparel wear. Data analysis included descriptive statistics, Pearson product moment correlation analysis, factor analysis, analysis of variance (ANOVA), and multivariate analysis of variance (MANOVA). The findings have identified the importance of how consumers position themselves in society, based on their locus of external involvement (community and social activity) and how satisfactory their position is in their social structure as measured by comparative well-being (perceived age, income, and health). The research results challenge the value of using only age and income as predictor variables for perceived risk, in that no significant relationships were found between age, income, and perceived risk. However, comparative well-being was found to intensify these relationships, in addition to functioning as an independent variable and a covariate in the perceived risk relationship. Also, it was found that respondents with higher degrees of comparative well-being perceived less risk, whereas, more socially active respondents were high-risk perceivers.

“I changed my mind” is a case study aimed at investigating returns. Returns are often negative occurrences and can be seen as the last “block” in a supply chain. However, what this study shows is that a return is a great source for customer profiling and can lead to an increase in market shares if managed correctly. Many companies go about investigating satisfied customers and what aspects these customers are satisfied with. Instead this research focuses on finding out what dissatisfied customer feel and why they decided to return a specific product. Investigations are also made concerning the internal processes to manage product returns and if they can be improved at the case company (thereby lowering costs). This study shows how interrelated the supply chain is and illustrates how product returns can be lowered by changing the input in the supply chain. Reputation is a fragile thing and can be hurt from mismanagement related to returns and therefore I feel that it is important to study this phenomenon which is not often brought into light but nonetheless exits in almost every company (that offers returnable products). Enjoy your reading and see how your company can prevent your customers from changing their minds.

<p>“I changed my mind” is a case study aimed at investigating returns. Returns are often negative occurrences and can be seen as the last “block” in a supply chain. However, what this study shows is that a return is a great source for customer profiling and can lead to an increase in market shares if managed correctly. Many companies go about investigating satisfied customers and what aspects these customers are satisfied with. Instead this research focuses on finding out what dissatisfied customer feel and why they decided to return a specific product. Investigations are also made concerning the internal processes to manage product returns and if they can be improved at the case company (thereby lowering costs).</p><p>This study shows how interrelated the supply chain is and illustrates how product returns can be lowered by changing the input in the supply chain. Reputation is a fragile thing and can be hurt from mismanagement related to returns and therefore I feel that it is important to study this phenomenon which is not often brought into light but nonetheless exits in almost every company (that offers returnable products).</p><p>Enjoy your reading and see how your company can prevent your customers from changing their minds.</p>

Influencer marketing påstås vara ett marknadsföringsverktyg som ligger rätt i tiden. Dennamarknadsföringsmetod handlar om att använda sig utav influencers för att sprida ett företagsvarumärke och produkter. På sociala medier kan influencers lägga upp bilder och videos ochmånga anser att influencer marketing är mer trovärdigt och personligt än till exempel reklampå TV. Denna trovärdighet bidrar till att konsumenters köpbenägenhet ökar eftersom mankänner tillhörighet och samhörighet med influencers.Syftet med denna studie är att undersöka vilken betydelse influencer marketing har påInstagram och om de har någon inverkan på unga kvinnors köpbenägenhet, och i så fall vilkeninverkan det har. Två forskningsfrågor har tagits fram för att uppfylla syftet och med hjälp avett kvalitativt angreppssätt och vetenskapliga artiklar har forskarna jämfört det insamladeempiriska materialet. Den kvalitativa metoden bestod av tre stycken fokusgrupper där urvaletvar unga kvinnor mellan 20–25 år.Efter att ha analyserat resultatet har forskarna kommit fram till att influencer marketing har enstor påverkan på unga kvinnors köpbenägenhet. Forskarna menar att det som en influencerlägger upp på Instagram inte alltid behöver leda till ett köp, utan det leder mer till att ett behovoch en köpbenägenhet skapas av de bilder som dyker upp i flödet. Hur influencer marketinguppfattas av konsumenter är något individuellt men det tycks ändå vara enmarknadsföringsmetod som fungerar då det upplevs trovärdigt. / Influencer marketing påstås vara ett marknadsföringsverktyg som ligger rätt i tiden. Denna marknadsföringsmetod handlar om att använda sig utav influencers för att sprida ett företagsvarumärke och produkter. På sociala medier kan influencers lägga upp bilder och videos och många anser att influencer marketing är mer trovärdigt och personligt än till exempel reklam på TV. Denna trovärdighet bidrar till att konsumenters köpbenägenhet ökar eftersom man känner tillhörighet och samhörighet med influencers. Syftet med denna studie är att undersöka vilken betydelse influencer marketing har på Instagram och om de har någon inverkan på unga kvinnors köpbenägenhet, och i så fall vilken inverkan det har. Två forskningsfrågor har tagits fram för att uppfylla syftet och med hjälp av ett kvalitativt angreppssätt och vetenskapliga artiklar har forskarna jämfört det insamlade empiriska materialet. Den kvalitativa metoden bestod av tre stycken fokusgrupper där urvalet var unga kvinnor mellan 20–25 år. Efter att ha analyserat resultatet har forskarna kommit fram till att influencer marketing har en stor påverkan på unga kvinnors köpbenägenhet. Forskarna menar att det som en influencer lägger upp på Instagram inte alltid behöver leda till ett köp, utan det leder mer till att ett behov och en köpbenägenhet skapas av de bilder som dyker upp i flödet. Hur influencer marketing uppfattas av konsumenter är något individuellt men det tycks ändå vara en marknadsföringsmetod som fungerar då det upplevs trovärdigt.

Human misuse of environmental assets especially energy is causing environmental degradation, which hampers social and economic welfare for present as well as for future generations. A worldwide shift to sustainable energy sources is one of the required actions to solve the problem. Electricity from sustainable energy sources is called green electricity and has arose as one of the most motivating tools for developing the sustainable energy market. This has resulted in the restructuring of Germany&apos;s energy industry with a dramatic change in energy use in electricity. The change has been aided by the German renewable energies act (EEG), which is been criticized for its resulting high green electricity prices which consumers have to pay. Green electricity prices seem to call for more consumers&apos; attention than threats posed by conventional energy because only a small fraction of energy is sold as green electricity neccesitating the rethinking of the energy market. Due to the need for future research on more factors influencing consumers buying behavior in the green electricity market, this thesis seeks to investigate the following research questions: Is green electricity price the major influencing factor for its market unattractivess? Does the concern about price really calls for more attention than environmental concerns? It specifically aims to describe German consumers&apos; perceptions of factors influencing their green electricity buying behavior. The research methodology involves the use of secondary and primary data. The secondary data gives a background knowledge of Germany and its energy historical development, Germany&apos;s sustainable energy strategies and strategies for market development (electricity feed-in-tariffs, the renewable energy act and problems), green electricity marketing, consumers&apos; purchasing behavior and factors influencing this behavior. The primary data is gotten through a questionnare survey and analysed using both excel and the statistical package for social sciences. Evidence is taken from Germany because of its ambitious goals of 20-30% green electricity by 2020 and 80-100% by 2050. The result of the study shows that, although price is the most influencing factor in choosing an electricity supplier and also calls for more attention than environmental concerns, it&apos;s not the major hindering factor for the green electricity market unattractivess. Most German electricity consumers (42%) have no idea about green electricity prices. In comparison to competitors, 27% of them assume the prices are higher while 31% say the prices are thesame and even lower. All green electricity consumers confirm the prices are moderate and even cheaper. Even when prices are the same, most respondents gave other reasons like conviniences before environmental friendliness as the first motive for their electricity choice. Despite Germany&apos;s ambitous goals, consumers selfinterest and ignorance about green electricity prices remain a problem for the market.