Thesis (D. Min.)--Bethel Seminary, St. Paul, MN, 2001. / Abstract. Includes bibliographical references (leaves 129-133).

Thesis (M. Arch.)--University of Hong Kong, 2004. / Includes special report study entitled : The essence of the Pearl River Delta. Also available in print.

The need for revitalization in the modern American church is well documented. In the Southern Baptist Convention alone, 1,000 churches close their doors every year. Despite an increase in the overall number of churches in the SBC due to church planting, attendance and membership numbers continue to fall. The number of total baptisms is declining at an even greater pace than attendance and membership. These numbers suggest that church revitalization situations are not the exception in the United States; rather, they are the norm. This reality has led to a steady increase in church revitalization writing since the term was first used in a ministry context in 1976. However, much of the literature remains anecdotal and based on case studies. Furthermore, most revitalization literature is focused on methodologies or factors that lead to church revitalization. These studies consistently show that pastoral leadership is one of, if not the most important factor that leads to church revitalization. While some studies have looked at personality characteristics or leadership styles of church revitalizers, no study to date has generated a complete competency model for church revitalization. The purpose of this study was to create a competency model for church revitalization based on the knowledge, skills, and characteristics found in successful practitioners. This study used an exploratory sequential mixed method design consisting of both a set of qualitative interviews with successful church revitalizers as well as an empirical analysis of a Delphi panel of revitalization experts. The interview portion of the study found organizational awareness, team leadership, initiative, missional focus, gospel orientation, and a willingness to confront and exercise church discipline as frequent competencies demonstrated in critical incidents of church revitalization. The Delphic portion of the study yielded 129 distinct competencies that were rated for importance by a panel of experts.

Many researchers (Cronin&Taylor: 1992, 1994, Grönroos, 1984; Parasuraman, Zeithaml&Berry: 1985, 1988) have devoted considerable attention to the development and testing of models for the measurement of service quality. Although some researchers (Chang&Yeh, 2002; Otto&Ritchie, 1996; Sergio&Hudson 2006) paid attention to service quality research within the tourism industry, little is known about service quality research within the business tourism sector and specifically at an International Convention Centre (ICC). Service quality focuses on the standard of service delivery and the interaction between the customer and the service provider in order to ensure that the customer’s expectations are met (Hernon, 2001:1; Palmer, 2005:64). The literature addresses several models for service quality for example “SERVQUAL” (Parasuraman et al., 1985, 1988), the “Servicescape” model developed by Booms and Bitner (1981:39) and the “Servuction” model (Eiglier&Langeard, 1987 in Palmer, 2005:82). SERVQUAL plays a more important role in the measurement of the service quality at a service firm, i.e. an ICC, than “Servicescape”. SERVQUAL focuses on five service quality dimensions: (1) tangible; (2) reliability; (3) responsiveness; (4) assurance and (5) empathy as identified by Parasuraman et al. (1988:23), while “Servicescape” covers the physical features of a service firm. In this study the researcher seeks to add some conceptual insight to the theoretical literature on service quality. This paper explores the use of the SERVQUAL model at an ICC as a diagnostic tool and examines the difficulties that arise with regards to the measurement of the gaps in service quality in the convention consumer market segments, both domestically and internationally. Suggestions are made that the full value of SERVQUAL may not be fully realised if the measurement processes are not well executed. It may be easy to adapt the SERVQUAL model and implement it in a survey (i.e. the Council of Scientific and Industrial Research (CSIR) ICC) and continue to measure the outcomes, but if that is not acted on it becomes a futile exercise. / Dissertation (MCom (Tourism Management))--University of Pretoria, 2007. / Tourism Management / unrestricted

Yes / Julian P. Perry Robinson describes the so called 'General Purpose Criterion' and the way in this mechanism operates in the Chemical Weapons Convention.

Yes / Julian P. Perry Robinson discusses the role of national and international authorities in the implementation of the Chemical Weapons Convention.

Yes / Daniel Feakes assesses the success of the implementation of the Chemical Weapons Convention and comments on the potential for such a regime for the Biological and Toxin Weapons Convention.

No description available.

No description available.

No description available.