This research is about the problem of identifying key factors for corporate recovery of electric utilities in New Zealand and the Philippines. Its primary objective is to learn from the experiences of three regulated government utilities and one small private distributor that are involved in the three sectors of electricity business in power generation, transmission and distribution. How these firms survived their decline problems, and managed and sustained their turnaround efforts is the focus of this study. The results indicate the importance of change management, leadership, cost reduction and financial control in reversing the decline of these firms. Also underscored are the crucial role of efficiency improvement and achievement of profit together with winning employee commitment and broad stakeholder support in sustaining the recovery effort.These comparative case studies were undertaken at a time when crises and turbulence affected the management and organisation of electricity businesses in the Asia/Pacific region, particularly New Zealand and the Philippines. Electric utilities in both countries are regulated and less vertically integrated than anywhere else in the region. Significant changes to the ownership and control of these firms and their competitive relationships over the past decade have complicated the way strategic problems and issues have to be resolved. In the meantime, threats and pressures from all stakeholders have made the management and operations of these utilities difficult.Thus, a critical review of their specific circumstances and predicaments is in order for similarly affected enterprises to avoid past errors and to replicate only the strategies that may suit them. In this regard, this work contributes to the enrichment of the existing body of knowledge in business policy and strategic management that has been fast evolving during the ++ / nineties in electric utilities around the world.

Made available in DSpace on 2010-04-20T21:00:34Z (GMT). No. of bitstreams: 3 elizaogawaturma2004.pdf.jpg: 10986 bytes, checksum: ab447fda82cdc19d9db289dfd894a8c3 (MD5) elizaogawaturma2004.pdf: 861580 bytes, checksum: b2031dcf14c9225c58c39a3f53a23cc0 (MD5) elizaogawaturma2004.pdf.txt: 186587 bytes, checksum: 3e51ae80aec84405ea729e39adaaae87 (MD5) Previous issue date: 2007-01-24T00:00:00Z / O objetivo deste trabalho foi explorar o tema de estresse financeiro e recuperação no ambiente corporativo através de uma revisão bibliográfica e estudos de casos, fazendo um paralelo entre os conceitos e conclusões levantadas por autores que estudaram o tema e casos reais vivenciados por empresas do setor de telecomunicações no Brasil. Muitos autores apontaram os fatores externos (cenário macroeconômico, mudanças na estrutura da indústria, falta de liquidez no mercado financeiro, etc.) e os fatores internos (erro dos administradores) dentre as principais causas que levam uma empresa a apurar estresse financeiro, enfatizando que, os fatores internos são determinantes na maioria dos fracassos corporativos. Os autores também mencionaram importantes estratégias de sucesso a serem implementadas dentro de um processo de recuperação, destacando as estratégias voltadas para o aumento de eficiência (redução de custos e despesas, venda de ativos, etc.) e estratégias voltadas para o empreendorismo (re-posicionamento de mercado, entrada em novos produtos). O trabalho desenvolveu estudos de casos de empresas do setor de telecomunicações do Brasil no período após a privatização, que vivenciaram estresse financeiro e implementaram um processo de recuperação. Dentro deste critério, os casos de estresse financeiro da Embratel e da BCP foram os objetos de análise e contribuíram para interessantes conclusões sobre as causas que levaram as empresas de telecomunicações a enfrentarem estresse financeiro, as estratégias de recuperação implementadas, os aprendizados dos casos analisados e como os conceitos e conclusões descritos na revisão bibliográfica se aplicaram nos casos. / This dissertation aimed at analyzing the financial distress and turnaround situations within the corporate environment, through a bibliography revision on the subject and also through case studies. This study assessed the concepts and the conclusions drawn from authors, who have researched the theme, and compared to real cases of telecommunication companies in Brazil. Many authors mentioned several external reasons (macroeconomic scenario, industry structure changes, lack of liquidity in the financial markets, etc) and also internal reasons (bad management) among the main causes of corporate decline. They highlighted that, in most cases, the internal reasons are the key contributors for corporate failures. The researchers also described important set of prevalent strategies implemented in successful turnaround processes. Among those strategies, the authors mentioned the efficiency-oriented strategies (also known as “retrenchment activities” that include cost reductions, downsizing and downscoping) and the entrepreneurial strategies, including changes in market positioning and new market entrance actions. This dissertation also developed case studies on telecommunication companies in Brazil that experienced financial distress and turnaround process after the privatization event. Following these criteria, the financial distress and recovery process of Embratel and BCP contributed for interesting conclusions on the business failure causes, the turnaround strategies executed, the lessons-learned from the analyzed cases and also on how the concepts and conclusions brought by the researchers fit in the cases studied.