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The firefighter, the babysitter, and the sacrificial lamb identity and consent among customer service supervisors /Vaughn, Jonathan. January 2009 (has links)
Thesis (M.A.)--Ohio State University, 2009. / Title from first page of PDF file. Includes vita. Includes bibliographical references (p. 56-57).
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A case study of hoe technology is used to create service value /Chan, Chun-ying. January 1995 (has links)
Thesis (M.B.A.)--University of Hong Kong, 1995. / Includes bibliographical references (leaves 84-86).
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An evaluation to determine if there is a communication gap between Campus Auxiliary Services and their student customers /Crocker, Marylynne. January 1993 (has links)
Thesis (M.S.)--Rochester Institute of Technology, 1993. / Typescript. Includes bibliographical references (leaves [90]-[95]).
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A new examination of service loyalty identification of the antecedents and outcomes of an attitudinal loyalty framework /Bourdeau, Brian L. Cronin, J. Joseph. January 2005 (has links)
Thesis (Ph. D.)--Florida State University, 2005. / Advisor: J. Joseph Cronin, Jr., Florida State University, College of Business, Dept. of Marketing. Title and description from dissertation home page (viewed Jan. 12, 2006). Document formatted into pages; contains xii, 240 pages. Includes bibliographical references.
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Achieving build-to-order supply chain capability through practices driven by supplier alignment and supplier empowermentLiao, Kun. January 2008 (has links)
Thesis (Ph.D.)--University of Toledo, 2008. / Includes bibliographical references (p. 156-164). Also available online.
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Designer-client relationships relevance of service quality during the designer selection process /Smith, Malory Leanne. January 2004 (has links)
Thesis (M.S.)--University of Missouri-Columbia, 2004. / Typescript. Includes bibliographical references (leaves 57-61). Also available on the Internet.
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Personality types and consumer preferences for multiple currency usages a study of the restaurant industry /Hu, Hsin-Hui, January 2005 (has links)
Thesis (Ph. D.)--Ohio State University, 2005. / Title from first page of PDF file. Document formatted into pages; contains xii, 178 p.; also includes graphics (some col.). Includes bibliographical references (p. 115-128). Available online via OhioLINK's ETD Center
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Product innovation for interdisciplinary design under changing requirements : mechanical design for the Bug ID project /Peterson, Clint W. January 1900 (has links)
Thesis (M.S.)--Oregon State University, 2007. / Printout. Includes bibliographical references (leaves 32-33). Also available on the World Wide Web.
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Consumer engagement perspectives : a tool for ensuring advertising's impact? /Cummings, Maria N. January 2007 (has links)
Thesis (M.S.)--Rochester Institute of Technology, 2007. / Typescript. Includes bibliographical references (leaves 59-69).
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Sustaining firm-customer dialogs a model of technology-mediated personalization (TMP) and relationship continuity /Shen, Anyuan. January 1900 (has links)
Thesis (Ph.D.)--University of Nebraska-Lincoln, 2007. / Title from title screen (site viewed Aug. 2, 2007). PDF text: vii, 149 p. : col. ill. UMI publication number: AAT 3255892. Includes bibliographical references. Also available in microfilm and microfiche formats.
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