This thesis project explores how communication technology can foster the sense of togetherness to maintain the feeling of social connectedness during physical distancing. The current global pandemic COVID-19 is causing billions of people across the world to live in isolation or by physical distancing regulations. The elimination of almost all in-person interactions is affecting people’s mental health and has resulted in many people turning to communication technology to feel a sense of social connectedness.The project builds upon three main areas of theory: the social and mental effects of physical distancing, designing for crises and design theories about togetherness within communication technology. The design process is guided by a research through design methodological approach, with the aim find out how people who are living in isolation and by physical distancing regulations are using existing forms of communication technology to feel a sense of social connectedness with others and what they need from it. The project addresses two key problematic areas which were identified during the fieldwork and literature review and are explored through prototypes. The prototypes focus on how to create a hang out feeling within online group interactions and how to create the in-the- moment feeling during shared online live experiences.The outcome of this project includes in a problem framing, design process knowledge, research insights and prototypes that explore how to foster the sense of togetherness within communication technology. The findings from this project intend to contribute knowledge to the research and design community on how to design new or alternative forms of communication technology that foster social connectedness during physical distancing.

This thesis project explores how interactive technologies can facilitate a sense of social connectedness with others whilst remotely located. While studying the way humans use rituals for emotional management, I focused my interest on the act of commensality because it is one of the oldest and most important rituals used to foster togetherness among families and groups of friends. Dining with people who do not belong to the same household is of course hard during a global pandemic, just like many of the other forms of social interactions that were forcibly replaced by the use of technological means such as video-chat apps, instant messaging and perhaps an excessive use of social networking websites. These ways of staying connected, however, lack the subtleties of real physical interaction, which I tried to replicate with my prototype system, which consists of two sets of a lamp and a coaster which enable to communicate through light and tactile cues. The use of such devices creates a new kind of ritual based on the simultaneous use of the devices by two people, thus enabling a new and original form of commensality that happens through a shared synchronized experience.