In today’s society it is expected that individuals completing teacher education programs harness the skill of critical thinking before entering into the classroom practice. This qualitative case study focuses on three (3) pre-service teachers’ experience in a teacher education course that was redesigned to foster and develop critical thinking skills and knowledge growth by the introduction of online discussion forums. This study was guided by the following question “How has the implementation of online discussion boards in the redesign of the two sections of a mandatory course of the Bachelor of Education program at a Canadian university supported the development of pre-service teachers critical thinking and contributed to their knowledge growth related to course content”? Data was collected from three (3) participants enrolled in the course, using semi-structured interviews and the data from the online discussion threads. Results show participants do not have a unified understanding of critical thinking and that online discussion boards can impact participant’s critical thinking development and knowledge growth provided they are given a strong foundation in the content area and have adequate time to reflect on the information presented. As well, findings revealed that participants used online discussion boards as a type of social media interface. By examining the participant’s perceptions and postings of online discussion boards, this study provides insights into how critical thinking can be developed in pre-service teachers through an online medium. Additionally, this study considers and how these skills might be translated into classroom practice.

Doctor of Philosophy / Department of Educational Leadership / W. Franklin Spikes / This research examined the nature of the patterns of communication of discussion board users who were enrolled in undergraduate level online courses. For purpose of analysis, this study used Norman Fairclough’s Critical Discourse Analysis (CDA) framework (1992). Data were collected from discussion board posts of eight undergraduate online courses that were offered by a small, private, religiously-affiliated, liberal arts university. An examination of these data was further informed by Garrison, Anderson, & Archer (1999) Community of Inquiry model. Using Garrison et al.’s ideas, the researcher described the nature of the interactions between students and faculty with respect to social, cognitive, and teaching presence in online discussion boards. The findings of this research suggest that understanding the presence of social, cognitive, and teaching presence as well as the nature of the patterns of communication in the discourse is important in developing quality distance education discussion boards. More specifically, they showed that evidence of social and teaching presence was regularly present in an examination of the online discussion boards. Conversely, the data showed very few examples of cognitive presence. Based upon the findings of this research, ideas for how constituents of online education can continue with and improve upon the practices found here relative to social and teaching presence as well as how to re-envision and improve upon cognitive presence and overall-intention for discussion boards were also offered.

Although previous research has been conducted on the differences between online and face-toace discussions in the classroom setting, this previous body of research has not focused on the effect the inclusion of an online component of discussion can have on the creation of academic identity. Using qualitative and quantitative data, this research uses three student surveys and three instructor surveys and measures the use of first person pronouns and active and passive voice by students on online discussion boards in order to draw conclusions about the students’ and instructor’s perceptions about the impact online discussion boards have on the creation of academic identity. Similar to previous studies, quantitative data showed no significant difference; however, conclusions drawn from the qualitative data collected suggest that both the students and the instructor participating in the survey perceive that online discussion boards have a positive impact on the creation of academic identity.

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Abstract  The present work is a quantitative and qualitative analysis of pragmatic strategies for delivering critique, and types of politeness, used by undergraduate L2 students of English at different stages of peer-review discussion. The material examined consists of four corpora of authentic conversations between students, the main purpose of which was to give feedback on each other’s contributions during an English A-level course, at Mid-Sweden University. The conversations explored were carried out electronically, and represent four different online environments, or modes of computer-mediated communication (CMC). The material from the two asynchronous modes of CMC is comprised of L2 students’ written discussion board messages and spoken posts recorded using online software. The two synchronous environments under investigation are text-based and voice-based chat. Taking Brown and Levinson’s (1987) framework of politeness as a point of departure, the present study uses a combination of corpus and conversation analytical methods. The basic unit of analysis has been defined as the shortest message of peer-review critique that constitutes a thematic unit: these have been examined in terms of their content and politeness features associated with them, and analyzed in terms of the pragmatic strategy and type of politeness adopted. The types of pragmatic strategies or message organization patterns at different stages, i.e. initial versus subsequent feedback, of the peer-review discussion have also been analyzed. The results of the study show that the pragmatic strategies aimed at praise and agreement prevail in the corpus data produced by predominantly native speakers of Swedish. Even though the pragmatic strategies used for disagreement and negative evaluation are rich in propositional content, their occurrences and distribution vary across the four modes of CMC examined. These results seem to have wider implications in the context of online L2 learning activities, providing insights about the language of peer-review critique in a Swedish academic setting.   Keywords: computer-mediated communication (CMC), Conversation Analysis (CA), conversation management, discussion boards, feedback category, mode of CMC, peer-review discussion, politeness theory, pragmatic strategy, speech act of critique, text-based chat, type of politeness, voice-based chat, VoiceThread

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Thesis by publication. / Thesis (PhD) -- Macquarie University, Macquarie Graduate School of Management, 2008. / Bibliography: leaves 124-133. / Introduction - Literature review -- Online word-of-mouth: a comparison of American and Chinese discussion boards -- Electronic word-of-mouth: a comparison of stated and revealed behaviour on electronic discussion boards -- A cross-cultural comparison of electronic word-of-mouth and country-of-origin effects -- Conclusion. / The growth of electronic discussion boards has enabled consumers from different cultures to communicate with people of similar interests. Through this online channel, marketing concepts such as word-of-mouth (WOM) and country-of-origin (CoO) effects have the potential to become more important because of the potentially large number of participants involved. The US and China, being the largest and second-largest online population in the world respectively, are ideal countries to investigate the frequency and extent of these marketing concepts. --The thesis consists of three separate but inter-related papers which have been published in journals or have been accepted for publication. Each paper builds on the one before and analyses different aspects of online consumer behaviour such as information-giving, information-seeking and the CoO statements made by participants of discussion boards. By examining and comparing the frequency and content of discussion postings on discussion boards within US and China based websites, the thesis makes a comparison of the information-giving and information-seeking behaviour of the discussants and also looks at the extent and the content of CoO statements made. Online observation of discussion postings from six different discussion boards (three each from the US and China) was conducted over two 90-day period in 2004 and 2005 and a total of 5,993 discussion postings were downloaded for analysis. In addition, an online survey of 214 participants was conducted to compare the stated and actual (or "revealed") behaviour of discussants on the US and China based discussion boards. -- Overall, the findings indicate consistent differences over a 12-month period in the bahaviour of the US and Chinese discussants. The US discussants were found to provide more information than their Chinese counterparts while the Chinese discussants exhibited more information-seeking bahaviour on the discussion boards. The findings also indicate that the Chinese discussants demonstrated more negative CoO statements and these statements were observed to be related to Japan and/or brands that originated from Japan. The findings suggest that such negative CoO statements can increase rapidly online and it appears that the negative sentiments by the Chinese were apparently unrelated to product quality; instead they appear to have been predominantly associated with war related animosity. -- These findings have important implications for marketers selling to the Chinese as discussion boards appear to be more important as a source of information for the Chinese than the Americans. Also, given that the Chinese discussants demonstrated a high level of negative CoO statements relating to products from Japan, marketers selling Japanese products to the Chinese must understand the underlying issues related to these negativeCoO statements and take steps to prevent non-purchase of Japanese products. / Mode of access: World Wide Web. / vii, 133 leaves ill