The main goal of this study was to investigate whether computer-mediated communication (CMC) intercultural exchange offers the conditions necessary for the development of the sociolinguistic competence of L2 learners. The secondary goal was to provide a description of the characteristics of the exchange as a language practice regarding language learning and cultural contact. Non-native speakers (NNS) of French in British Columbia interacted through computer-mediated communication with native speakers (NS) of French in Quebec over the course of one school semester. The data for this study included the transcripts of text-based chat discussions and of a group forum, and answers to questionnaires and interviews. Drawing on the sociocultural perspective, this study used a qualitative approach to analyze the collected data. The framework used to guide the sociolinguistic inquiry consisted of The Common European Framework of Reference for Languages (Council of Europe, 2001). The findings of this study suggest that intercultural CMC exchange offers positive conditions for the development of this competence. NNS were exposed to sociolinguistic variation and made minor changes in their use of sociolinguistic elements, showing that they developed sensitivity to the vernacular style used by NS. In addition, the exchange fostered the creation of a collective meaning that allowed L2 learners to participate in meaningful interactions and to increase their level of confidence. Finally, the exchange allowed participants to experience the dimension of “culture as individual” (Levy, 2007), an aspect of culture that encouraged them to share their personal views on culture and to connect on a personal level with their NS partners.

Thesis (Ph.D.)--University of Wollongong, 2007. / Typescript. Includes bibliographical references: leaf 274-294.

Thesis (M. Ed. (Education))--Rhodes University, 2006. / Half-thesis submitted in partial fulfilment of the requirements for the degree of Masters of Education (Environmental Education).

This study explores the conditions in which women teaching and conducting research in the fields of computer science, computer engineering and information technology in six Romanian universities live and work. The research begins from women’s concerns and practices of everyday life, rather than those of institutions and disciplines. This exploratory work asked two fundamental questions of the women interviewed: what does it mean to be a woman academic in these high-tech disciplines, and what does it mean to be a second world academic. Employing a critical feminist ethnographic framework, the study explored the professional lives of seven women academics whose ranks varied from Lecturer to Professor through in-depth, face-to-face interviews. A number of documents were also reviewed in order to create a context for the major social and political changes in Eastern Europe – including its new connections to Europe – that had an impact on the professional journeys of women academics in Romania. Findings convey a multiplicity of conscious and unconscious inclusion and exclusionary practices, and ways in which gender, technology, higher education, neo-liberalism and globalisation are bound together. The findings reveal nuanced systemic gender exclusionary practices suggesting that the theoretical underpinnings and practice of gender equality employed in Romania and by Romanian higher education institutions needs much further study. Women academics in computing face a complex interplay of discouraging factors such as severe financial austerity and the masculine domination of the disciplines being most salient. The implication for educational change is the need to establish structures and mechanisms to foster honest debate around the dilemma: equality of opportunity, equality of outcome versus gender mainstreaming which has been the normative action in Eastern Europe for decades.

Understanding what to do and how to complete academic tasks is an essential yet complicated academic activity. However, this area has been under-examined. The purpose of this study is to investigate students’ understanding of academic tasks with qualitative and quantitative approaches. Ninety-eight students participated in this study. First, the study explored the kinds of tasks students identified as challenging, the disciplines in which these tasks were situated, the types of structures these tasks had, and challenges found in students’ task analysis activity. Second, the study examined the relationships between students’ task understanding and academic performance. The findings indicated that although students struggled with various tasks, they struggled even more when tasks became less pre-scribed. The results also showed that task understanding was statistically significantly co-related to academic performance and task understanding, particularly, implicit aspect of task understanding, predicted students’ academic performance. The findings supported Hadwin’s (2006) model of task understanding.

Undergraduate software engineering learners demonstrate a lack of motivation with face-to-face classroom education. Limited access to the Internet via PCs and laptops, hinders effective communication and collaboration. However, the majority of learners enrolled for studies in tertiary education, have cellphones and are proficient in the use of digital technology. A technology-enhanced m-learning solution is indicated. This research project evaluates the usability and user experience of an m-learning environment, custom-designed for a tertiary educational context and delivered by mobile handheld devices, features a synthesized framework of categories and criteria, and determines the nature and scope of an emergent digital divide. A design-based research model suited to the context of the study is implemented, gathering quantitative and qualitative data from experts and learners by survey questionnaires. Analysis of data highlights usability and UX problems, provides insight into an emergent digital divide and suggests guidelines specific to the design of m-learning implementations. / Educational Studies / M. Sc. (Information Systems)

In the light of growing concerns regarding the quality of higher education after a period of rapid expansion, in 2003, the Chinese government launched the Undergraduate Teaching Evaluation (UTE), the first nation-wide evaluation of universities. In 2008, the UTE was replaced by the Quality Project, which signalled a change in its quality assurance approach, with a move from evaluations to the issuing of awards. In order to investigate the impact of the two national quality assurance policies, along with the impact of two long-standing internal quality assurance mechanisms employed by universities - class observation and student evaluation of teachers - on teaching, the researcher adopted policy analysis and a case study approach. Three different universities in the same region were selected as cases. Semi-structured interviews with 56 heads of department and teachers across three departments at each university were conducted. National and university policy documents, as well as interview data, were analysed thematically in the light of concepts derived from the political sciences, namely Knoepfel et al.'s (2007; 2011) framework for policy analysis and Schneider and Ingram's (1990) classification of policy tools. University policies and interview data revealed the patterns of impact of these two quality assurance policies. Faced with the UTE inspection, universities shifted their focus from assuring the quality of teaching to achieving good results in the exercise and therefore engaging in 'game-playing'. In order to ensure good UTE results, universities even resorted to the manipulation of data. University policies resulting from the UTE required teachers to produce standardised documents and to follow particular procedures. The majority of interviewed teachers regarded the impact of the UTE with cynicism, seeing it as a waste of time and effort, an interference with academic freedom, and believing it had the effect of undermining ethics. However, some teachers reported as positive impact of the fact that the UTE helped to keep teachers disciplined, and that it provided an impetus for ensuring teaching quality. Interview data showed that the Quality Project awards only had an impact on the award winners, who perceived the incentives on offer to be substantial. These award winners considered the acknowledgement given by the awards and the information obtained through reflection and good examples as valuable impacts. However, the Quality Project awards did not have impact on non-award winners, i.e. the majority of teachers. This study revealed that in order to have impact the institutional practices of class observation and the student evaluation of teachers relied on a number of conditions being in place. These practices had impact when the stakes were high or when university teachers received valid and reliable feedback. Whilst high stakes were found to lead to mixed impact, valid and reliable feedback contributed to the improvement of teaching. This study contributes to the understanding of the impact of quality assurance policies and mechanisms on teaching in Chinese higher education, an area that has not yet been the subject of significant empirical research. Covering the two major quality assurance policies in recent years, and also the institutional mechanisms teachers face, this research was able to capture the interdependence between these policies. No such research has previously been conducted in the context of Chinese higher education. In regard to the theoretical aspect of the research, the empirical evidence that was collected and a comprehensive review of other empirical research enabled the development of an Impact Framework. The Impact Framework identified patterns in the impact of various quality assurance policy tools and revealed their inherent strengths and weaknesses. Hence, the Impact Framework can serve in the future as an important reference for policy-makers who are seeking to design and implement effective quality assurance policy tools.

This dissertation documents an action-oriented, arts-based doctoral study that used popular theatre to investigate graduate students’ experiences at the University of Victoria (UVic) in Canada. The research question asks, what are the contradictions between the welcoming multicultural discourses of Canada and the experiences of international graduate students? This question is explored with a total of twenty-four graduate students, representing fourteen countries, including Canada, and ten departments across campus. These students participated in pilot work, interviews, focus groups, in-depth theatre workshops, and a public performance entitled, UNSETTLED. The process of creating interactive forum theatre with six graduate students and one student’s infant is outlined in depth, as is performance at UVic on November 8, 2006. The community impact of UNSETTLED and the researcher and actors’ learning-healing experiences are highlighted. The key contributions of this research are practical, theoretical, and methodological. Practically, this research contributes to the ongoing dialogue and concrete efforts around already identified challenges of internationalization. The outcome is an entirely student-driven effort that is unique both in content (due to the graduate student perspective represented) and in form (theatre). Theoretically, this research contributes to the areas of transformative learning and intersectionality. These theoretical insights reposition the ‘international student’ from being a person solely in need of services, to being one of many potential agents of change. An intersectional analysis points to a need to simultaneously address the diverse struggles of other graduate students, staff, administrators, and faculty in increasingly globalized universities and communities. Methodologically, this study expresses the catalytic and dialogical power of the intersection of research with art, education, community development, and activism, contributing to the fields of both arts-based research and action-oriented, participatory research and the places where these overlap.

This dissertation examines the manifestations of the development discourse in the context of a bilateral South-South program of educational assistance through scholarships provided by the Cuban government at the secondary and postsecondary levels to students from Ghana. The research assesses the meanings attached to this program on the basis of the observations, understandings and perceptions of a group of graduates, and of former administrators who were involved in the design, implementation and/or administration of the program. The study gives legitimacy to the perspectives of a distinct group of knowers in a country of the postcolonial Global South who were socialized into an educational model that differs from the educational context of their home country. The research aims to illuminate the links between the program graduates’ experiences with the Cuban program and their subsequent contributions to Ghanaian society, with particular emphasis on the process of their reintegration. Research questions focus on the study participants’ perceptions regarding the relevance of the Cuban education in regard to academic and practical preparation; the combination of liberal and utilitarian principles of education; access opportunities; and ways in which the Ghanaian government may have encouraged the graduates’ return to Ghana in the context of the global brain drain phenomenon. Upon their return to Ghana, the graduates encountered challenges with respect to cultural disorientation due to the partial adoption of Cuban norms and values. They experienced difficulties integrating into professional life based on a perceived lack of understanding of certain Cuban credentials among Ghanaian employers, and encountered discrimination based on their education in an Eastern Bloc country. Once they had overcome the initial challenges, the graduates felt that the technical and professional aspects of their education, in particular the strong applied focus of their study programs, were well aligned with the Ghanaian context. There was evidence that early recruitment at the secondary level and a defined recruitment strategy resulted in program participation across the 10 Regions of Ghana. A distinct subgroup of graduates currently residing in the Bahamas provided insights into the reasons for their non-return to Ghana or their decision to leave their home country again.

Undergraduate software engineering learners demonstrate a lack of motivation with face-to-face classroom education. Limited access to the Internet via PCs and laptops, hinders effective communication and collaboration. However, the majority of learners enrolled for studies in tertiary education, have cellphones and are proficient in the use of digital technology. A technology-enhanced m-learning solution is indicated. This research project evaluates the usability and user experience of an m-learning environment, custom-designed for a tertiary educational context and delivered by mobile handheld devices, features a synthesized framework of categories and criteria, and determines the nature and scope of an emergent digital divide. A design-based research model suited to the context of the study is implemented, gathering quantitative and qualitative data from experts and learners by survey questionnaires. Analysis of data highlights usability and UX problems, provides insight into an emergent digital divide and suggests guidelines specific to the design of m-learning implementations. / Educational Studies / M. Sc. (Information Systems)