(in English) This diploma thesis focuses on the Intergenerational Center Julie, that combines kindergarten and day care center for the elderly and adults. The facility works with clients, both children and adults, with communication disorders. The aim of the thesis is to describe educational activities with both groups of clients and especially those activities that take place, when both groups are together and that can be defined as the intergenerational learning. The thesis is of theoretical and empirical nature. The theoretical part briefly describes individual pedagogical fields applied in the Intergenerational Center Julie, which are preschool pedagogy, special pedagogy (speech therapy), gerontagogy and social pedagogy. Last but not least, I will outline the issue of the intergenerational learning and I will introduce several types of organizations that work with multiple generations and that implement intergenerational programs. I will also mention already existing literature and researches on this topic. The empirical part consists of qualitative research of case study design in the Intergenerational Center Julie. The data was collected using the methodology of observation in the institution and semi-structured interviews with twelve chosen clients and employees of the facility.

Quality management in the area of human resources management was previously mainly used in industrial companies. At present it is also promoted in the sphere of state administration. The aim of the thesis is to analyse the human resources management process in the area of the adaptation process of employees of the central body of the state administration of the Czech Republic from the point of view of quality management and to propose recommendations to improve its efficiency with application of process management, change management in relation to ISO 9001 and Methodical Guideline for Quality Management in Service Offices (hereinafter the Methodical Guideline). The theoretical part defines the basic concepts and principles of employee education in state administration and quality management. The definition of basic concepts and principles is based on the study of professional literature and binding documents that link the principles of quality management and human resources management with a focus on the adaptation process. The second chapter of the theoretical part defines the quality management in terms of the requirements of the Methodical Guideline and the requirements of ISO 9001. The empirical part examines the state of quality management in the process of adaptation in the Industrial...

Summary in English. / When considering their dropout, many described experiences of being a misfit, or feeling uncomfortable with discourse practices in which they were expected to engage. Some had logistical difficulties in attending, such as transport or small children, but even greater than these was the fact that they had been disappointed. These learners believe the "literacy myth" that literacy, as a set of skills one can acquire, will result in significant improvements in one's life. They also equate literacy with education, and although they experience none of the benefits that are supposed to accrue to the literate, they continue to say that they believe in its power. However, in practice, attendance at adult centres is relatively poor in comparison with numbers of potential students, those termed "illiterate." It may be deduced that adult "illiterates" regard literacy as some kind of "saviour", a panacea for all ills. Even if it is not directly accessed, the fact of its existence and the notion of its power is enough to provide hope for a better future and comfort in hard times.

The study aimed at investigating the role played by ABET programmes in the development of rural black women in the Omusati Region. The study was to determine whether the ABET programmes that are provided in the area are offering relevant education that helps the women of the area in their development. The research findings indicated that the ABET programmes offered are not providing the relevant skills needed to develop the women participants. The programmes that are offered concentrate on literacy and numeracy, and it seem not to be very effective in making a difference to the women's lives. Women needs skills that can help them generate income to improve their living conditions. The study, in summary, established that the programmes offered by the ABET centres would be more effective if skills training is included to uplift and improve the lives of the participants on a social, economical as well as educational level. / Agriculture, Animal Health and Human Ecology / M. Tech. (Human Resource Development)

This study investigated the physical affective, cognitive and volitional problems of the learner in adult basic education (ABE) with reference to the learner's relationship towards the tutor, the learning content, the self, and family and friends. The research design provided for a literature study of ABE in South Africa, as well as the personhood and relationships of the ABE learner. This was done to arrive at a research hypothesis concerning the relative impact of various categories of problems on the ABE learner. The empirical summary had both quantitative and qualitative components. It was found that ABE learners are influenced by the following factors, listed in order of impact: affective problems; cognitive problems; problems related to the learning content, physical problems and problems related to family and friends. Positive fmdings were that volitional problems and problems related to tutors were relatively less significant. In its recommendations the study emphasises the crucial role of, and need for professionally trained adult basic educators who can deal effectively with the personal and contextual problems of ABE learners. Moreover, the typical perseverance of ABE learners demands the establishment of excellent and responsive infrastructure for ABE provision, inter alia in provincial education departments. / Psychology of Education / M. Ed. (Psychology of Education)

The Botswana National Literacy Programme (BNLP) was officially launched in 1981 as a major adult literacy initiative. Literacy was in this case defined as reading, writing and calculating. However, experience over the years of implementation showed that provision of the 3Rs is not enough but literacy needs to be made functional in order to be useful to the learners in their daily lives. Income generating projects were therefore introduced to the National literacy programme as a way of making literacy functional. It has been realized however that the BNLP supported income generating projects are failing or not doing well. The aim of this study was therefore to investigate the performance of income generating projects supported by BNLP in relation to projects meeting member' objectives, group dynamics, economic growth, members' health status, commitment to the projects, use of literacy skills in running the projects, conducting feasibility studies before embarking on income-generating projects, business management, availability of start up finance and follow up. Hypotheses of this study stated that the BNLP-supported income generating projects are failing because of projects not satisfying members' needs, group disputes among group members, lack of growth, ill health lack of members' commitment to the projects, inappropriate literacy curriculum, inadequate feasibility studies before starting the projects, business management, lack of finance and lack of follow up after training. The methodologies used for this study were participatory and survey research. Qualitative strategies were employed using focus group discussions, force field analysis, observations and questionnaires. Stratified random sampling, was employed to select the sampled population often operating and ten non-operating income-generating projects in the South East, Southern and Northern regions of Botswana. Purposive sampling was employed to select all twelve trainers of the income generating projects within the same regions. The results of this study were analysed using SPSS 11.5, and manual inspection. The results of this study supported this hypothesis to a great extent in that causes of failure of the projects were because the personal objectives of project members were not met, there was a problem of group disputes among members, ill health of some members was affecting their production, literacy skills learnt in literacy and income generating skills provided by BNLP were not adequate to be used in the running of the project and business skills are taught separately from the basic literacy skills of reading and writing and numeracy. Feasibility studies were not conducted before embarking on income generating projects and there was mismanagement of the projects. Inadequate follow up was also seen to be one of the contributory factors to the failure of projects. Hypothesis of this study was also partially rejected in a sense that, the results showed that almost all the projects received some grants to start their projects and therefore start up finances were not a problem but rather a problem of shortage of funds for expansion, Lack of ensuring sustainability of projects was due to mismanagement of the funds by the office bearers and mostly LGLs. Recommendations of this study directed to income generating-project members included settling group disputes, conducting feasibility studies, embarking on relevant projects individually or as groups. Policy recommendations included support of individual and group projects, running a pilot project where appropriate literacy needs of the piloted projects will be provided, involvement of the participants in decision-making concerning their projects and curriculum. The policy recommendation included ensuring that funds are only given to viable projects and literacy curriculum is relevant to the running of income generating projects to ensure sustainability. Recommendations for further studies included BNLP conducting an in-depth study to establish the prospects and problems of group approach in income generating activities, investigate the level of skills that the BNLP supported income-generating projects and their trainers possess and their specific needs for skills development and lastly evaluate the training materials used in both literacy classes and income-generation training to get more insight on what is lacking, and how this could be improved. / Thesis (M.Sc.)-University of KwaZulu-Natal, Pietermaritzburg, 2006.

This study discusses the provision of vocational skills in Adult Basic Education and Training (ABET) centres in the North West Province (NWP) of South Africa. Currently, South Africa is engulfed with challenges of high unemployment rate, skills shortages and poverty amongst the adult population. The standardisation of the ABET system and the colonialism ideologies ·can be blamed for the current poor state of ABET centres. A qualitative research method was used. The qualitative research design was the best choice because it was concerned with how the research respondents create meaning based on their understanding and experiences about the provision of skills in the ABET centres. Two case studies were used as the methodology to carry the research. Triangulation was used to collect data. Structured interviews, focus group interviews, observations and visuals were utilized to collect detailed data about vocational skills in the ABET centres in the NWP. lnterpretivism research paradigm was used as an epistemological position, to position me in the study. Critical theory was used to frame the study. The use of critical theory enabled me to investigate the different types of skills that were offered in the two ABET centres and the impact they have in the socio economic development of the ABET learners. The use of critical theory in this study enabled me to come up with alternatives of improving the current programmes that are being offered in the ABET centres faced by ABET learners need collective efforts from all the stake holders that are involved in the designing of the ABET curriculum and learning programmes. ABET is dysfunctional and it needs to be urgently overhauled. ABET learners depend on the grants offered by the government. Facilitators are under prepared and unprepared to teach the school subjects that they were currently responsible to teach. ABET centres do not have physical building structures that belong to them, this causes or poses a serious challenge in teaching and learning. / Educational Studies / D. Ed. (Comparative Education)

The study aimed at investigating the role played by ABET programmes in the development of rural black women in the Omusati Region. The study was to determine whether the ABET programmes that are provided in the area are offering relevant education that helps the women of the area in their development. The research findings indicated that the ABET programmes offered are not providing the relevant skills needed to develop the women participants. The programmes that are offered concentrate on literacy and numeracy, and it seem not to be very effective in making a difference to the women's lives. Women needs skills that can help them generate income to improve their living conditions. The study, in summary, established that the programmes offered by the ABET centres would be more effective if skills training is included to uplift and improve the lives of the participants on a social, economical as well as educational level. / Agriculture, Animal Health and Human Ecology / M. Tech. (Human Resource Development)

This study investigated the physical affective, cognitive and volitional problems of the learner in adult basic education (ABE) with reference to the learner's relationship towards the tutor, the learning content, the self, and family and friends. The research design provided for a literature study of ABE in South Africa, as well as the personhood and relationships of the ABE learner. This was done to arrive at a research hypothesis concerning the relative impact of various categories of problems on the ABE learner. The empirical summary had both quantitative and qualitative components. It was found that ABE learners are influenced by the following factors, listed in order of impact: affective problems; cognitive problems; problems related to the learning content, physical problems and problems related to family and friends. Positive fmdings were that volitional problems and problems related to tutors were relatively less significant. In its recommendations the study emphasises the crucial role of, and need for professionally trained adult basic educators who can deal effectively with the personal and contextual problems of ABE learners. Moreover, the typical perseverance of ABE learners demands the establishment of excellent and responsive infrastructure for ABE provision, inter alia in provincial education departments. / Psychology of Education / M. Ed. (Psychology of Education)

Numerous research on the development of knowledge and skills within health and social care has been undertaken; however, it can be argued that there is a need to understand the connection between inclusion and the development in knowledge and experience.  The purpose of this dissertation is to explore students’ experiences of the health and social care adult- education program, and participation and learning processes it represents.  The program is considered the formal route to acquire a position as a nursing assistant or health care assistant. Furthermore, the program can be seen as a combination of vocational training, and a measure to reduce unemployment. This empirical study is based on 15 in- depth interviews with students in the health and social care adult-education. These interviews are using a hermeneutic interpretation method, and draw on Lave and Wenger`s theory of learning. In addition to sociocultural theory according to Säljö. Findings indicate that the adult-education program in health and social care is not only a training process, but also a participation process. For the students, it is about gaining participation in the professional community, in Swedish society, and also about an existential safety in a social context. In order to gain participation, intellectual and physical artifacts, as well as personal qualities, are a prerequisite. Despite these requirements, and the challenges students face, the findings reveal that most students continue their studies. This finding leads to the idea that health and social care can be understood a discipline of inclusion. These findings assist the health and social care field in understanding the connection between said artifacts for inclusion in working life and society; in addition, that such programs should be understood from a wider perspective and viewed in relation to the tension between three educational projects: the students` individual project, the program organizer’s project and the national, societal education project.