This research is to discuss the relationship between personal playfulness, Emotional Intelligence, organizational playfulness and job performance. There are 1213 questionnaires provided from 30 organizations. Questionnaires¡¦ response rate are 96.31%. Available response rate are 95.21%. The data were analyzed by descriptive statistics, reliability analysis, item analysis , factor analysis, correlation and hierarchical linear model. Due to individual¡¦s behavior may be influenced by organization, This research was using hierarchical linear model to realize the influence of personal playfulness, Emotional Intelligence and organizational playfulness on job performance. The major results of this research are as following: 1. Personal playfulness positively influences job performance. 2. Emotional Intelligence positively influences job performance. 3. Organizational playfulness positively influences job performance. 4. The organizational playfulness has no moderate effect on the relationship between personal playfulness and job performance. 5. The organizational playfulness has no moderate effect on the relationship between Emotional Intelligence and job performance.

Heart Failure readmissions (HFR) significantly contribute to all cause hospital readmissions rates. Current evidence on the effectiveness of interventions for reduction of HFR is inconclusive. Recent research suggests that nurses’ emotional intelligence (EI) may be associated with better patient outcomes. The purpose of this study was to examine if nurses’ EI is significantly related to HFR and if that relationship is mediated through patient satisfaction with care. One hundred and thirty six Registered Nurses were recruited from 11 in-patient units at a large teaching hospital in the south eastern United States. Two surveys were mailed to eligible participants; the Bar-On Emotional Quotient Inventory 2.0 and a demographic survey. Patient satisfaction was measured with the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. The unit of observation for the analysis of the current study was the individual nursing unit with monthly measures for 14 months. Nurses EI was assessed at a single point in time and served as the basis for the data collected. Results of one-way ANOVA showed a non-significant small trend of higher total EI being associated with lower rates of HFR. The generalized estimating equation model was used to account for correlated observations and revealed a greater non-significant likelihood for higher total EI to translate to no HFR. Results of Pearson’s correlations found non-significant positive correlations between nurses total EI and the patient satisfaction items of rate hospital, nurses’ courtesy and respect, nurse listening, nurse explaining, and nurse communication. The linear mixed model to account for correlated observations showed small non-significant trends for total nurse EI and all patient satisfaction items. Results of one-way ANOVA showed no association between patient satisfaction and HFR. When accounting for correlated observations, increases in total nurse EI were not significantly associated with the predicted odds of no HFR. In conclusion, the examination of the aims in this study demonstrated results that were in the expected direction but not at the level expected. The findings of this study indicate that there is a need to further examine how nurses’ EI may influence patient outcomes.

M. Tech. Business Administration / This paper aims to determine the role and influence of emotional intelligence on overall efficiency in engineering project management. It also focuses on establishing whether emotional intelligence, when applied, does enhance project success and how project managers handle their emotions and relationships with stakeholders of projects.

Thesis (Ph.D. (Clinical Psychology))--North-West University, Potchefstroom Campus, 2006.

In the last two decades of the twentieth century in particular, a renewed interest arose in the relationship between music making and intelligence. This yet again led to the question of whether or not music making has any influence on intelligence. As a result of popular views, incorrect and incomplete reports and research which has not been based on an adequate scientific foundation, however, claims about the potential of making music to increase intelligence are currently being questioned. Even though the literature study could not prove beyond all doubt that music making increases intelligence, it is nevertheless significant that most of the top achievers in the matric final examination make music, play in orchestras or sing in choirs. The main objective of the study is to determine the nature of the relationship between music making and intelligence. A further aim of the study is also to establish whether the making of music contributes towards equipping learners with life skills which enable them to be successful in their lives later on. In addition to the literature study, this study also includes an empirical investigation. For the purposes of this study the Baron Emotional Quotient Inventory: Youth Version was used. The experimental group consisted of forty nine learners who are members of either the Northwest Youth Orchestra or the Musikhane orchestra. A control group consisting of fifty learners from the same schools as the experimental group was involved as well. In-depth interviews were also held with the conductors of respectively the Northwest Youth Orchestra and the Musikhane orchestra. Questionnaires were completed by music teachers in the Northwest Province and by some of the Musikhane workers, in order to compare the qualitative results of the questionnaires and interviews with the quantitative results of the BarOn EQ-i:YV questionnaire. The findings of the study are based on an empirical study, which includes qualitative and quantitative testing. It was indicated, amongst others, that the positive influence of music making on academic achievement is to be found on the affective rather than the cognitive level. Furthermore, music making equips learners with certain life skills, like self-discipline, self-confidence and good inter- and intrapersonal relationships, which help them to be successful in other areas of their lives, such as their school work. / Thesis (Ph.D. (Music))--North-West University, Potchefstroom Campus, 2004.

Recently there has been increased interest in using employment interviews to judge personality (Christiansen, 2005; Powell & Goffin, 2009). However, not all personality traits are accurately detected. Previous research has demonstrated that Neuroticism is a trait that is difficult to correctly identify (Lippa & Dietz, 2000; Powell & Goffin, 2009; Watson, 1989). Neuroticism differs from the other Big Five traits because it is more affective in nature. It is proposed that those that are superior at detecting emotions in others will be better at judging Neuroticism in others. The purpose of the current research is to examine the relationship between emotional intelligence(specifically accuracy at detecting emotions) and accuracy in making personality judgments. A significant relation was found between emotional intelligence and accuracy in detecting Neuroticism. Implications for research and practice are discussed.

Psychological research focusing on the relationship between self-awareness and leadership has subsequently attracted criticism, regarding both the conceptualisation and measurements used therein. Specifically, the previous use of difference scores to measure self-awareness has become associated with issues of reliability and the conceptualisation of self-awareness within the emotional intelligence paradigm has been considered a limitation. To study the relationship between self-awareness and leadership while acknowledging the need for improved methods, the current research conceptually extended self-awareness to include recognition of cognitive and social intelligence as well as emotional intelligence within the self. In addition, the current study tested a newly proposed correlational method for measuring self-awareness. The leader-follower relationship was represented by seventy two managers who were each paired with one of seventy two respective subordinate employees. Each manager rated their own cognitive, social and emotional intelligence at two points in time, two weeks apart, and their respective employee subordinate rated the manager on twelve Leader Behaviours. As predicted, the managers’ mean self-ratings were associated with employee-rated Leader Behaviour. Inconsistent with the literature and against prediction, correlational scores taken between the managers’ two self-rating times were not associated with Leader Behaviour. In addition, results were inconsistent with the prediction that difference scores between the managers’ two rating times would be associated with leader behaviour. The current study contributed to the scientific understanding of the association between social intelligence and leadership as well as the relationship between self-awareness and leader behaviour. Theoretical and practical implications are discussed in reference to organisational leadership.

The utilization of non-professional counsellors is increasing as the number of HIV-positive South Africans increases, together with the levels of criminal violence in South Africa. Non-professional counsellors work with people that are distressed and counsel people that are coping with trauma. The promotion and protection of counsellors' well-being is vital. Counsellors have to attentively guide people and avoid or alleviate feelings of stress and prevent burnout caused by the counselling process. People who work in human services are more likely to experience stress due to close involvement and interaction with other people. Emotional intelligence and coping can influence the well-being (burnout and engagement) of non-professional counsellors. Emotional intelligence may be crucial in helping counsellors work with different people and encourage their well-being. It is believed to assist in the conceptualisation of psychological well-being and can be applied as a means to successfully cope with demands and pressures of the environment. The objective of this study was to determine the relationship between emotional intelligence, burnout, engagement and coping among non-professional counsellors in Gauteng and the North-West Province. A cross-sectional survey design was used. A non-probability convenience sample was taken from various institutions employing non-professional counsellors in Gauteng and the North-West Province (7V=172). The Maslach Burnout Inventory, The Emotional Intelligence Scale (SEIS), Utrecht Work Engagement Scale (UWES) and The COPE Questionnaire (COPE) were administered. Cronbach alpha coefficients, Spearman-product correlation coefficients, Manovas (to determine differences in demographical groups) and Multiple Regression analyses were used to analyse the data. Principal component analysis resulted in a two factor model for emotional intelligence, namely: emotion appraisal and emotion utilisation. Regarding burnout, a two factor model was also extracted namely: emotional exhaustion and cynicism. The factor that was found for engagement was work engagement. A four factor model was found for coping namely: approach coping, avoidance, turning to religion and seeking emotional support. The correlation coefficients indicated that emotional Exhaustion and avoidance were positively related to cynicism. Emotion appraisal was positively related to emotion utilisation, work engagement, approach coping and seeking emotional support. Emotion utilisation was positively related to approach coping and seeking emotional support. Furthermore, approach coping and seeking emotional support as coping strategies were positively related to each other. Turning to religion as coping strategy was positively related to seeking emotional support. Lastly, work engagement was positively related to emotion appraisal. MANOVA analyses were used to determine any differences in the experience of emotional intelligence, coping, cynicism and emotional exhaustion indicated the following: No differences in emotional intelligence levels, cynicism, emotional exhaustion and work engagement could be found between gender and language groups, education levels and province. However, differences in coping strategies based on language groups and provinces were found. African language groups use avoidance and seeking emotional support more as coping strategies than Afrikaans language groups. Participants in the North-West province use avoidance more as a coping strategy than participants in Gauteng. Multiple Regression analyses showed that emotional intelligence and coping predicted 16 % of the variance in work engagement, 17% of the variance explained in cynicism and 11% of the variance in emotional exhaustion. Recommendations were made for non-professional counsellors and for future research purposes. / Thesis (M.A. (Human Resource Management))--North-West University, Potchefstroom Campus, 2008.

Thesis (Ph.D. (Clinical Psychology))--North-West University, Potchefstroom Campus, 2006.

In the last two decades of the twentieth century in particular, a renewed interest arose in the relationship between music making and intelligence. This yet again led to the question of whether or not music making has any influence on intelligence. As a result of popular views, incorrect and incomplete reports and research which has not been based on an adequate scientific foundation, however, claims about the potential of making music to increase intelligence are currently being questioned. Even though the literature study could not prove beyond all doubt that music making increases intelligence, it is nevertheless significant that most of the top achievers in the matric final examination make music, play in orchestras or sing in choirs. The main objective of the study is to determine the nature of the relationship between music making and intelligence. A further aim of the study is also to establish whether the making of music contributes towards equipping learners with life skills which enable them to be successful in their lives later on. In addition to the literature study, this study also includes an empirical investigation. For the purposes of this study the Baron Emotional Quotient Inventory: Youth Version was used. The experimental group consisted of forty nine learners who are members of either the Northwest Youth Orchestra or the Musikhane orchestra. A control group consisting of fifty learners from the same schools as the experimental group was involved as well. In-depth interviews were also held with the conductors of respectively the Northwest Youth Orchestra and the Musikhane orchestra. Questionnaires were completed by music teachers in the Northwest Province and by some of the Musikhane workers, in order to compare the qualitative results of the questionnaires and interviews with the quantitative results of the BarOn EQ-i:YV questionnaire. The findings of the study are based on an empirical study, which includes qualitative and quantitative testing. It was indicated, amongst others, that the positive influence of music making on academic achievement is to be found on the affective rather than the cognitive level. Furthermore, music making equips learners with certain life skills, like self-discipline, self-confidence and good inter- and intrapersonal relationships, which help them to be successful in other areas of their lives, such as their school work. / Thesis (Ph.D. (Music))--North-West University, Potchefstroom Campus, 2004.