The aim of my thesis was to propose key competences of company managers, describe and evaluate demands on managers´ competences at selected company and propose possible changes.I focused my work at those manager´s competences whose development and knowledge are necessary for high performance of key managers and which mean a marked step towards higher performance for each company. Thanks to a manager´s competence oriented approach the company gets better ability to place right employees to right positions.

Thesis (MTech (Public Management))--Cape Peninsula University of Technology, 2016. / This study assessed the role of the Public Service Commission (PSC) in the public service grievance investigations in South Africa, with the intention of finding a feasible approach for constructing and attending to fair and just grievance procedure. This study also sought to investigate the effectiveness of the methods used by the PSC employee grievances with the intention of recommending an appropriate approach in dealing with grievances. The PSC, as a Constitutional oversight body, may be charged with responsibilities to assess if the public service deals with grievances of employees, but fail to assess itself. It is studies like this that mirror how the PSC assesses employee grievances in the public service and whether it succeeds in advancing effectively and effective on that.

This study seeks to generate a model that will give rise to improved working relations between the management of the Eastern Cape Provincial Legislature and NEHAWU. In the community of the Eastern Cape Provincial Legislature there are perceptions that management and NEHAWU do not trust each other. Based on the above, the main aim of the study therefore is to investigate the truth or falsehood of the perceptions mentioned above and to generate a model. As Punch (1993:37) explains, the researcher provides the hypothesis which is the predicted answer to the research question or problem identified in the study. The formulated hypothesis in this study is that “the application of a model to improve working relations will result in improved working relations between management of the Eastern Cape Provincial Legislature and NEHAWU”. Findings revealed in the answers received from respondents prove the accuracy of the hypothesis. The methodological framework used in this investigation is the qualitative research. Winberg (1997:411) states that in using the qualitative research approach, the researcher looks at people within a specific context. An appropriate research design selected for this research project is the empirical study that utilises the primary data sourced through a survey. A v survey has been conducted targeting different respondents in the legislature community. Findings reveal that in order to improve working relations an enabling environment in the ECPL should be created. Effective and user friendly systems and standard operating procedures should be put in place. Findings also reveal that interaction between management and the union takes place mainly around bargaining issues. Managament and NEHAWU do not trust each other and as a result of that relations are poor. Again, findings reveal a strong support by management and NEHAWU for the development of a “model to improve relations between management of the Eastern Cape Provincial Legislature and NEHAWU”. After analysing and interpreting the findings, the study recommends a model that will help improve working relations between management and NEHAWU. The proposed integrated model deals with institutional strategy that is informed by national policies and legislations, structure (inclusive of MPLs, management and the labour union), systems and standard operating procedures and cultural re-invigoration. Central to this model is an effort to build a team with a common purpose. The model recognises the importance of inter-relation and inter-dependency of its various elements in order to build a successful organization and to cultivate good corporate governance.

Syfte: Syftet med den här studien är att skapa förståelse för hur ledaren arbetar med Lean för att motivera medarbetaren i ett tillverkande industriföretag. Metod: Studien antar ett hermeneutiskt perspektiv, där en kvalitativ ansats utgör grunden för studien. För att skapa djupare förståelse används en fallstudiemetod där semistrukturerade intervjuer står för den primära datan medan företagsdokument utgjort den sekundära datan. Resultat & slutsats: Studiens resultat tyder på att de mjukare aspekterna i medarbetarstyrningen har en vital funktion i en leanproducerande verksamhet. Att sätta medarbetaren i centrum för förändringsarbetet genom bemyndigande, att informera och involvera i stället för att fullt kontrollera är viktiga aspekter. Examensarbetets bidrag: Studien bidrar till kunskapsområdet inom medarbetarstyrningens funktion i en leanproducerande organisation. Studien bidrar till att skapa ökad förståelse för samt spegla ett industriföretags leanledarskap och medarbetarstyrning. Förslag till vidare forskning: Ett perspektiv som föreslås för vidare forskning för ökad förståelse inom ämnet är att medarbetarperspektivet tas i beaktning samt hur deras perspektiv på förändringsarbetet och ledarskapet ser ut. För ökad trovärdighet kan man även utföra studien på andra branscher än industribranschen. / Aim: The purpose of this study is to create an understanding of how the leader works with Lean to motivate the employee of a manufacturing industrial company. Method: This study adopts a hermeneutic perspective, where a qualitative approach forms the basis of the study. To create deeper understanding, a case study method is used where semistructured interviews account for the primary data while company documents have been the secondary data. Result & Conclusion: The result of the study shows that the softer aspects of employee management has a vital function in a lean-producing business. Putting the employee at the centre of the organizational transformation through authorization, informing and involving instead of fully controlling are important aspects. Contribution of the thesis: The study contributes to the area of knowledge within the function of employee management in a lean-producing organization. The study helps to create an understanding and reflect an industrial company's lean leadership and employee management. Suggestions for future research: One perspective proposed for further research for increased understanding within the subject is that the employee perspective is taken into account and how their perspective on the organizational transformation and leadership looks like. For increased credibility, studies can be carried out in industries other than the industrial sector.

published_or_final_version / Public Administration / Master / Master of Public Administration

published_or_final_version / Public Administration / Master / Master of Public Administration

Thesis (M.P.A.)--University of Hong Kong, 1992.

Thesis (M.P.A.)--University of Hong Kong, 1992. / Also available in print.

Thesis (M. A. (Administration)) -- University of the North, 1982 / Refer to the document

Thesis (MPA. (Public Administration) -University of Limpopo, 2008 / Today, in South Africa, as we grapple with challenges brought by our new democracy, its appropriate to have practical guide that guide that can be used not primarily on issues of labour relations but also on issues of service delivery improvements. This study comes at the most opportune time, when all involved have to help shaping the public service and to come to grips with the implications of Labour Relations Act, 1995 (Act 66 of 1996). The study’s main objective is to find out the major labour related conflicts that are prominent at Mokopane Provincial Hospital and broadly discuss them in order to find out if they are threats to service delivery. After identifying threats to service delivery, it shall be appropriate to recommend through the application of the Labour Relations Act, 1995 (Act 66 of 1995), important areas that will enhance service delivery. In brief, this study is intending to close gaps between labour relations issues and service delivery.