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Die voorkoming van organisasieverwante stres by maatskaplike werkers deur maatskaplikewerkbestuurder / The prevention of organisation-related stress amongst social workers by social work managersNortjé, Vasti 02 1900 (has links)
Text in Afrikaans, with abstract and title in Afrikaans and English / Organisasieverwante stres onder maatskaplike werkers is ‘n internasionale verskynsel (Shweta & Siebert, 2007). Maatskaplike dienslewering gaan gewoonlik gepaard met organisasieverwante eise wat ‘n negatiewe uitwerking op die maatskaplike werker sowel as die kwaliteit van dienslewering kan hê indien dit nie vroegtydig geïdentifiseer en voorkom word nie (Werner, 2007:320). Ten spyte van die feit dat maatskaplike werk as een van die mees stresvolle beroepe beskryf word, het organisasieverwante stres binne die maatskaplike diensveld eers in die laaste paar jaar aandag begin geniet (Dillenburger, 2004:213). In die literatuur word daar na drie vlakke van intervensie verwys, naamlik primêre, sekondêre en tersiêre intervensie (Departement van Arbeid, 2003:14; Cooper, Dewe & O’Driscoll, 2001:189). Sekondêre en tersiêre intervensies word as die mees algemene strategieë vir die bestuur van stres in ‘n organisasie geïdentifiseer (Cooper et al., 2001:190; Grobler, Wärnich, Carrell, Elbert & Hatfield, 2002:441). Kritiek op die genoemde vlakke van intervensie sluit in dat die verantwoordelikheid op die maatskaplike werker alleen geplaas word om sy/haar stres te hanteer. Primêre intervensie behels dat die oorsprong van die probleem voorkom word, in plaas daarvan dat die simptome behandel word nadat dit reeds voorgekom het (Satcher, 1999). Hierdie navorsingstudie plaas die fokus op die primêre-intervensiestrategie, nadat daar ‘n leemte in die literatuur in hierdie verband geïdentifseer was. Die doel van die navorsing was om die aard van voorkoming van organisasieverwante stres onder maatskaplike werkers, deur middel van primêre-intervensiestrategieë deur maatskaplikewerkbestuurders, te verken en te beskryf ten einde ‘n voorkomingsriglyn te ontwikkel.
Ten einde die navorsingsdoel te kon bereik is die kwalitatiewe navorsingsbenadering in hierdie studie gebruik, aangesien dit die mees geskikte wyse sou wees om die verkennende en beskrywende aard van die studie te ondersteun (Creswell & Plano Clark, 2007:12). Die populasies vir hierdie kwalitatiewe studie was:
• Alle maatskaplikewerkbestuurders wat by regerings- of nie-regeringsorganisasies werksaam is.
• Alle maatskaplike werkers wat by regerings- of nie-regeringsorganisasies werksaam is.
Binne die raamwerk van die kwalitatiewe navorsingsbenadering is daar van ‘n nie-waarskynlikheidsteekproefmetode en die doelgerigte en sneeubal steekproeftegnieke gebruik gemaak. Die navorser wou gebruik maak van haar eie oordeel oor wie die navorsingsvraag die beste sou kon beantwoord. Die steekproefgrootte was bepaal deur data-versadiging wat waargeneem was na nege onderhoude met maatskaplike werkers en nege onderhoude met maatskaplikewerkbestuurders.
Die navorser het by beide populasies semi-gestruktureerde onderhoude as die metode van data-insameling benut. Tesch soos aangehaal in Creswell (2009:186), se agt stappe vir kwalitatiewe data-analise het die navorser ondersteun om die data op ‘n sistematiese wyse tot temas en sub-temas te kodeer. Die data is na afloop van die identifisering van die temas en sub-temas beskryf en gekontroleer met bestaande literatuur. Guba het (in Krefting, 1991:214-222) ‘n model saamgestel om met die verifikasie van kwalitatiewe data te help. Hierdie model is op die volgende vier aspekte gegrond en in hierdie studie benut: geldigheid van die waarheid, toepasbaarheid, bestendigheid en neutraliteit.
Die volgende etiese aspekte is tydens die beplanning en uitvoering van hierdie studie in ag geneem: Vermyding van skade; vrywillige deelname; ingeligte toestemming en anonimiteit en konfidensialiteit.
Die benutting van bovermelde metodologie het die navorser in staat gestel om voorkomingsriglyne te ontwerp en om gevolgtrekkings en aanbevelings te maak. / The goal of this research was to explore and describe the nature of prevention of organisation-related stress among social workers through primary intervention strategies by social work managers to develop a prevention guideline. The qualitative research approach, together with the case study, contextual, explorative and descriptive research designs were used in the study. The two populations included a) all social work managers and b) all social workers that work for government or non-government organisations. Samples from the populations were obtained through the non-probability sampling method and the purposive and snowball sampling techniques. Data was collected through semi-structured interviews. Tesch’s framework for qualitative research analysis supported the researcher to identify themes and sub-themes, while Guba’s model was used to assist with the verification of qualitative data. The empirical findings provided the foundation for the development of a prevention guideline. / Department of Social Work / Ph. D. (Social Work)
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Needs assessment for the establishment of an HIV and AIDS support group programme within the South African Police Services: Head Office DivisionsMoganedi, Matshemo Joyce 11 1900 (has links)
This study is a need assessment for the establishment of an HIV and AIDS support group within the South African Police Services (SAPS), Head Office Divisions and the purpose was to explore the extent to which an HIV and AIDS support group was needed for HIV and AIDS-infected and affected personnel within the South African Police Services (SAPS). The SAPS employees as well as HIV and AIDS programme managers participated in the study. A combination of quantitative and qualitative data was used in the study. The former was obtained from a survey of 90 SAPS personnel based at the SAPS Head Office Divisions in Pretoria. The latter, on the other hand, was obtained from in-depth interviews with five SAPS HIV and AIDS programme managers, also based at Head Office Divisions in Pretoria.The overall results showed that an internal workplace HIV and AIDS support group for infected and affected employees was seen as necessary to deal with the psycho-social and emotional needs of the personnel. The study participants were generally of the view that such a support group would go a long way in addressing some of the challenges and obstacles – such as stigma, discrimination, judgement and so forth – faced by HIV and AIDS-infected and faced employees within the SAPS. In general, it was envisaged that a workplace support group would create a warm and caring environment that would enable employees to feel safe and supported by their colleagues – including commanders and managers – in dealing with their HIV and AIDS situations. / Health Studies / M.A. (Social Behaviour Studies in HIV and AIDS)
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Needs assessment for the establishment of an HIV and AIDS support group programme within the South African Police Services: Head Office DivisionsMoganedi, Matshemo Joyce 11 1900 (has links)
This study is a need assessment for the establishment of an HIV and AIDS support group within the South African Police Services (SAPS), Head Office Divisions and the purpose was to explore the extent to which an HIV and AIDS support group was needed for HIV and AIDS-infected and affected personnel within the South African Police Services (SAPS). The SAPS employees as well as HIV and AIDS programme managers participated in the study. A combination of quantitative and qualitative data was used in the study. The former was obtained from a survey of 90 SAPS personnel based at the SAPS Head Office Divisions in Pretoria. The latter, on the other hand, was obtained from in-depth interviews with five SAPS HIV and AIDS programme managers, also based at Head Office Divisions in Pretoria.The overall results showed that an internal workplace HIV and AIDS support group for infected and affected employees was seen as necessary to deal with the psycho-social and emotional needs of the personnel. The study participants were generally of the view that such a support group would go a long way in addressing some of the challenges and obstacles – such as stigma, discrimination, judgement and so forth – faced by HIV and AIDS-infected and faced employees within the SAPS. In general, it was envisaged that a workplace support group would create a warm and caring environment that would enable employees to feel safe and supported by their colleagues – including commanders and managers – in dealing with their HIV and AIDS situations. / Health Studies / M.A. (Social Behaviour Studies in HIV and AIDS)
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Aanwending van werknemerhulpprogramme deur welsynsinstansiesBrink, Adéle 30 November 2002 (has links)
Text in Afrikaans / The purpose of this research study is to determine the extent to which
employee assistance programmes can be utilised by welfare agencies to ensure
that work-related and personal problems do not negatively influence the
productivity of social workers. The group of respondents consisted of ten social
work supervisors from ten different welfare agencies, which included civil sevice
organisations, specialist organisations and family welfare organisations. The
conclusion that was reached based on the findings of the empirical study is
that social workers have a need for services that will prevent, relieve or
eliminate their work-related and personal problems, in order to improve the
productivity and general functioning of social workers. It is recommended that
welfare agencies in accordence with their unique nature and functioning and
the specific needs of the social workers, utilise employee assistance
programmes so as to ensure optimal productivity of social workers / Die doel van die navorsingstudie is om te bepaal tot watter mate
werknemerhulpprogramme deur welsynsinstansies aangewend kan word ten
einde te verseker dat werkverwante en persoonlike probleme nie die
produktiwiteit van maatskaplike werkers negatief beinvloed nie. Die
ondersoekgroep het bestaan uit tien maatskaplikewerksupervisors van tien
verskillende welsynsinstansies, te wete staatsdiensorganisasies,
spesialiteitsorganisasies en gesinsorgorganisasies. Na aanleiding van die
empiriese ondersoek is daar tot die gevolgtrekking gekom dat maatskaplike
werkers 'n behoefte aan dienste het wat hul werkverwante en persoonlike
probleme voorkom, verlig of uit die weg ruim ten einde produktiwiteit en
algemene funksionering van maatskaplike werkers te bevorder. Daar word
aanbeveel dat welsynsinstansies, na gelang van hul unieke aard en
funksionering en die spesifieke behoeftes van die maatskaplike werker,
werknemerhulpprogramme sal aanwend ten einde optimale produktiwiteit van
maatskaplike werkers te verseker. / Social Work / M.Diac. (Social Work)
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Aanwending van werknemerhulpprogramme deur welsynsinstansiesBrink, Adéle 30 November 2002 (has links)
Text in Afrikaans / The purpose of this research study is to determine the extent to which
employee assistance programmes can be utilised by welfare agencies to ensure
that work-related and personal problems do not negatively influence the
productivity of social workers. The group of respondents consisted of ten social
work supervisors from ten different welfare agencies, which included civil sevice
organisations, specialist organisations and family welfare organisations. The
conclusion that was reached based on the findings of the empirical study is
that social workers have a need for services that will prevent, relieve or
eliminate their work-related and personal problems, in order to improve the
productivity and general functioning of social workers. It is recommended that
welfare agencies in accordence with their unique nature and functioning and
the specific needs of the social workers, utilise employee assistance
programmes so as to ensure optimal productivity of social workers / Die doel van die navorsingstudie is om te bepaal tot watter mate
werknemerhulpprogramme deur welsynsinstansies aangewend kan word ten
einde te verseker dat werkverwante en persoonlike probleme nie die
produktiwiteit van maatskaplike werkers negatief beinvloed nie. Die
ondersoekgroep het bestaan uit tien maatskaplikewerksupervisors van tien
verskillende welsynsinstansies, te wete staatsdiensorganisasies,
spesialiteitsorganisasies en gesinsorgorganisasies. Na aanleiding van die
empiriese ondersoek is daar tot die gevolgtrekking gekom dat maatskaplike
werkers 'n behoefte aan dienste het wat hul werkverwante en persoonlike
probleme voorkom, verlig of uit die weg ruim ten einde produktiwiteit en
algemene funksionering van maatskaplike werkers te bevorder. Daar word
aanbeveel dat welsynsinstansies, na gelang van hul unieke aard en
funksionering en die spesifieke behoeftes van die maatskaplike werker,
werknemerhulpprogramme sal aanwend ten einde optimale produktiwiteit van
maatskaplike werkers te verseker. / Social Work / M.Diac. (Social Work)
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