Indiana University-Purdue University Indianapolis (IUPUI) / Workplace incivility has been shown to have negative organizational and individual effects on people who experience this low-intensity deviant behavior. Research has recently begun to look at incivility as a form of modern discrimination that may be used to target out-groups within organizations, where out-groups are broadly defined. The first goal of the current study was to examine the impact of incivility on work-linked couples. Second, the present study sought to determine the effect that experiences of WLC incivility had on individual and organizational outcomes: burnout, job satisfaction, and turnover intentions. Finally, although the outcomes of incivility have been well-established, the antecedents of this phenomenon have been examined considerably less. Therefore, the present study sought to examine and explain the relationship between a climate for formality, gender, and WLC incivility. To accomplish these goals a snowball sampling method was used to recruit a total of 86 participants for an online survey. Hierarchal regression and bootstrapping mediation were used to analyze the data. Results showed that WLC incivility was predictive of burnout, job dissatisfaction, and turnover intentions. Furthermore, both burnout and job satisfaction were shown to mediate the relationship between WLC incivility and turnover intentions. The theoretical and practical implications of these results are discussed as well as potential areas for future research.

Esta dissertação trata da Qualidade de Vida no trabalho, motivadora do desenvolvimento das pessoas, tendo como referência a Instituição de Ensino Superior nomeada Universidade Tecnológica Federal do Paraná (UTFPR), tendo como representatividade os servidores que trabalham em Curitiba. Nela interagem docentes, discentes, técnicos administrativos e pessoas de serviços terceirizados. O objetivo principal do trabalho foi aprofundar as noções do termo “Qualidade de Vida” legitimadas pelo uso e apropriação dos tempos de trabalho e não- trabalho pelas pessoas que atuam em um ambiente institucional de ensino superior. A fundamentação teórica tem como pano de fundo os conceitos de trabalho, tempo de trabalho, tempo livre e Qualidade de Vida nas dimensões sociais e históricas que resgata as condições gerais de trabalho e as propostas específicas da UTFPR. A metodologia foi de natureza qualitativa, buscando a interação entre as variáveis do modelo Meaning of Working Research Team (MOW) com os dados levantados por meio de entrevistas para conhecer a percepção sobre os conceitos que permeiam o termo Qualidade de Vida no trabalho. O tema foi espacialmente delimitado pela escolha de servidores lotados na UTFPR em Curitiba e no aspecto temporal, resgatou depoimentos sobre históricos de atividades de Qualidade de Vida durante os anos de 2013 e 2014. Foram utilizados como instrumentos metodológicos as entrevistas por meio de perguntas abertas. Os resultados da pesquisa de campo confirmaram os conceitos escolhidos para a discussão do marco teórico, o qual estabeleceu correspondências entre tempo livre e tempo de trabalho. Os participantes da pesquisa aproximaram a noção de Qualidade de Vida no Trabalho com o uso e a apropriação do tempo livre deles. Assim, concluiu-se que foram tanto as práticas dos trabalhadores quanto as discussões teóricas que constroem as noções e os conceitos de Qualidade de Vida no trabalho. / This dissertation deals with the quality of work life, motivating the development of people, with reference to the institution of higher education named Federal University of Technological- Paraná (UTFPR), Curitiba. It interact faculty, students, administrative staff and people of outsourced services. The main objective was to deepen the notions of the term "Quality of Life" legitimized the use and ownership of working hours and non-work by people who work in an institutional environment of higher education. The theoretical foundation has as a backdrop the concepts of work, working time, leisure time and quality of life in social and historical dimensions that rescues the general working conditions and specific proposals UTFPR. The methodology was qualitative in nature, aiming for the interaction between the variables of the Meaning of Working Research Team (MOW) model with the data collected through interviews to know the perception of the concepts underlying the term quality of life at work. The theme was spatially delimited by the choice of people working at UTFPR-Curitiba, and the temporal aspect, rescued testimony on historical Quality of Life activities during the years 2013 and 2014 interviews through open-ended questions were used as methodological tools. The results of the field research confirmed the concepts chosen for the discussion of the theoretical framework, which established correspondences between free time and work time. Survey participants approached the notion of quality of work life with the use and ownership of their free time. So we were both workers' practices as the theoretical discussions that build the notions and concepts of Quality of Life at Work were completed.

Trade unions have been in existence for many years. Although their introduction was generally met with resistance, since their establishment trade unions have been important agents of social change worldwide. Over the years, trade unions have been involved in politics and other societal activities. In South Africa, trade unions for many years not only fought for worker’s rights within the workplace but also beyond the workplace. Trade unions started as friendly societies aimed at assisting their members with various matters, including offering financial help for education purposes and also in cases of illnesses. Although the main purpose of trade unions is to regulate relations between employees and their employers, trade unions perform other functions in society which can be broadly referred to as their social responsibility role. Unlike corporate social responsibility, which is recognised and formalised, trade union social responsibility is not, with the role and importance of social responsibility for trade unions having been largely ignored. This thesis aims at changing this by investigating their core responsibilities and their social responsibilities and subsequently making recommendations on how trade unions could recognise and accommodate their social responsibilities in their activities. It also considers factors that could assist trade unions in fulfilling their social responsibilities. Trade unions generally obtain legislative support for their core responsibilities, but not their social responsibilities; however this should not obstruct trade unions in such endeavours. As modern organisations it is high time that trade unions make a contribution towards sustainable development through their social responsibility role. / Private Law / LLD

Trade unions have been in existence for many years. Although their introduction was generally met with resistance, since their establishment trade unions have been important agents of social change worldwide. Over the years, trade unions have been involved in politics and other societal activities. In South Africa, trade unions for many years not only fought for worker’s rights within the workplace but also beyond the workplace. Trade unions started as friendly societies aimed at assisting their members with various matters, including offering financial help for education purposes and also in cases of illnesses. Although the main purpose of trade unions is to regulate relations between employees and their employers, trade unions perform other functions in society which can be broadly referred to as their social responsibility role. Unlike corporate social responsibility, which is recognised and formalised, trade union social responsibility is not, with the role and importance of social responsibility for trade unions having been largely ignored. This thesis aims at changing this by investigating their core responsibilities and their social responsibilities and subsequently making recommendations on how trade unions could recognise and accommodate their social responsibilities in their activities. It also considers factors that could assist trade unions in fulfilling their social responsibilities. Trade unions generally obtain legislative support for their core responsibilities, but not their social responsibilities; however this should not obstruct trade unions in such endeavours. As modern organisations it is high time that trade unions make a contribution towards sustainable development through their social responsibility role. / Private Law / LLD