Digitized by Kansas Correctional Industries

To explore the viability of a new training evaluation criteria, theories from the areas of service, adult education, and training, were combined to form a model of Perceived Quality of Training and Transfer. Operating from the paradigm that training is a service, a rigorous scale development process was initiated to discover the dimensions of perceived quality of training, a new construct within the realm of training evaluation based upon trainees' impressions of training. Thirty-six supporting items, representing nine dimensions of perceived quality of training, formed the scale developed in the first phase of this study. To test and further refine the perceived quality of training scale, 164 trainees from six different instructor-led training classes in the hospitality industry completed pre-training and post-training surveys that evaluated scale items as expectations as well as perceptions of training. Comparing measurement techniques, findings indicated that a perception only measure of training quality was more highly correlated with trainees' overall quality of training ratings than was a gap measure (perceptions minus expectations). Exploratory factor analysis conducted in phase 2 of the study revealed that the six dimensions of perceived quality of training, as determined by the perception measurement, are interactivity, climate, courtesy, relevance, tangibles, and credibility. These dimensions are similar to the dimensions of service quality, thereby giving credence to the idea of tapping into eclectic literature bases to address issues of training evaluation. Lastly, test results indicated that the perception measurement of the perceived training quality scale was significantly and positively correlated with trainees' intentions to use training when they returned to their jobs. / Ph. D.

The aim of the thesis was to analyse the current state of the assessment and remuneration system in the organization, which I have chosen and to suggest possible improvements that would increase the efficiency of the system. To achieve that aim, unstructured interviews and internal resources were used, and this has contributed to a unified view on the subject, based on which it was possible to propose given recommendations.

154 p. / Submitted by Santiago Fabio (fabio.ssantiago@hotmail.com) on 2012-12-20T17:20:26Z No. of bitstreams: 1 rosecarla_oliveira_da_silva.pdf: 2027005 bytes, checksum: 3ac41edd79a0da030323ea24a01d34aa (MD5) / Made available in DSpace on 2012-12-20T17:20:26Z (GMT). No. of bitstreams: 1 rosecarla_oliveira_da_silva.pdf: 2027005 bytes, checksum: 3ac41edd79a0da030323ea24a01d34aa (MD5) Previous issue date: 2012 / O objetivo geral desta pesquisa foi identificar o nível de alinhamento entre as diretrizes estratégicas organizacionais e as ações de TD&E realizadas pelo Centro de Pesquisas Gonçalo Moniz (CPqGM), Unidade da Fundação Oswaldo Cruz (Fiocruz) na Bahia, durante o período de 2010 e 2011, voltadas para a área da gestão organizacional. Para tanto, foi feita a Análise de Necessidades de Treinamento (ANT) que, de acordo com a literatura, tem sido realizada baseada em abordagens ad hoc e com pouca sistematização, além disso, existe carência de estudos acerca do tema. As pesquisas em Psicologia estiveram voltadas ao nível micro, ou seja, limitadas às analises no nível individual das necessidades de treinamento. Os estudos em Administração enfatizam o nível organizacional (macro), porém, com poucos estudos voltados a abordagens teórico-metodológicas. Foi realizado estudo de caso na Unidade utilizando análise documental em documentos institucionais com finalidade de efetuar a análise do contexto interno e externo à organização, conforme sugere a literatura; análise documental em documentos institucionais para levantamento das capacitações realizadas no corte temporal 2010 e 2011; técnica de grupo focal e entrevistas semi-estruturadas, para identificar os desafios e mudanças que a organização deverá enfrentar nos próximos anos e as competências emergentes e, por fim, foi feito um comparativo dos resultados de cada etapa da pesquisa para verificar o nível de alinhamento entre as ações de TD&E fornecidas pela organização e as estratégias organizacionais. Como resultado o estudo identificou a existência de alinhamento parcial entre as ações de TD&E e as diretrizes estratégicas da organização, no entanto, ficou evidente a necessidade de realizar a ANT de forma adequada a fim de minimizar as ações de TD&E que consideram apenas a melhoria na execução das tarefas. / Salvador

CoordenaÃÃo de AperfeiÃoamento de Pessoal de NÃvel Superior / A avaliaÃÃo da aprendizagem na EducaÃÃo Corporativa (EC) à cada vez mais discutida nos programas de treinamento, por ser voltada ao sucesso e à eficÃcia organizacional das empresas;por isso, torna-se um desafio Ãs organizaÃÃes que buscam a eficiÃncia e eficÃcia de seus treinamentos. Nesse sentido, parte-se de uma compreensÃo de avaliaÃÃo da aprendizagem como carÃter formativo e que tenha como proposta principal ser um instrumento de aprimoramento das prÃticas e de auxÃlio para alcance dos objetivos educacionais. Assim, a pesquisa teve como objetivo geral identificar como a avaliaÃÃo da aprendizagem à realizada nos cursos dos programas de EducaÃÃo Corporativa e a contribuiÃÃo desses cursos para a atuaÃÃo profissional, a partir da visÃo dos educandos. Procurando identificar especificamente: a) a contribuiÃÃo dos cursos dos programas de EC para a melhoria da atuaÃÃo profissional; b) Identificar como a avaliaÃÃo da aprendizagem à realizada nos cursos dos programas de EC; c) avaliaÃÃo dos modelos de aprendizagem utilizados nos cursos dos programas de EC; d) Analisar a coerÃncia entre os Projetos PolÃticos PedagÃgicos (PPP) e a avaliaÃÃo utilizada. A metodologia aplicada para o estudo foi de natureza qualitativo e quantitativo, com o estudo exploratÃrio sobre as prÃticas avaliativas nos programas de EC. O instrumento utilizado para coleta de dados foi o questionÃrio, em que se utilizou como recurso para a anÃlise dos resultados o software SPSS (Statistical Pakage for the Social Sciences) versÃo 15.0 para âwindowsâ e a anÃlise de conteÃdo das respostas emitidas. A amostra foi composta por 210 treinandos, de quatro organizaÃÃes em Fortaleza que desenvolvem cursos em seus programas de EC, sÃo elas: FederaÃÃo da IndÃstria do Estado do Cearà (FIEC), Sindicato da ConstruÃÃo Civil do Cearà (SINDUSCON), Universidade Unimed Fortaleza e a Empresa Brasileira de Correios e TelÃgrafos (ECT).Os resultados indicam que os treinandos avaliam positivamente a realizaÃÃo dos treinamentos e observa-se que sÃo utilizadas estratÃgias diferenciadas na avaliaÃÃo da aprendizagem, mas as referÃncias na construÃÃo de um Projeto PolÃtico PedagÃgico (PPP) ainda estÃo em construÃÃo por algumas organizaÃÃes. Assim, percebe-se que na avaliaÃÃo da aprendizagem procuram valorizar a participaÃÃo e reflexÃo dos treinandos.

No / he development, pilot and evaluation of a brief psychosocial training intervention (BPTI) for staff working with people with dementia in an acute hospital setting are described. The project had two phases. Phase one involved adapting an existing competency framework and developing the BPTI using focus groups. For the pilot and evaluation, in phase two, a mixed methods approach was adopted using self-administered standardised questionnaires and qualitative interviews. Qualitative analysis suggested that delivering skills-based training can develop communication, problem-solving and self-directed learning skills; benefit staff in terms of increased knowledge, skills and confidence; and be problematic in the clinical area in terms of time, organisation and the physical environment. These factors must be taken into consideration when delivering training. These changes were not reflected in the quantitative results and measures were not always sensitive to changes in this setting. Definitive conclusions cannot be drawn about the efficacy of the intervention, due to the contradictory outcomes between the quantitative and qualitative data. Further developments and research are required to explore how staff and organisations can be supported to deliver the best possible care.

Training program for new financial advisors analysis of the company XY examines the whole training process in this company. The amalysis concentrates on distribution employees training. It tryes to find out the problems existing here. The analysis especially solves the evaluation of the training process. The work involves the recommendations leading to improve the training program in the future.

The diploma thesis is concerned with the education of officials of local government. The introductory part of the thesis summarizes theoretical knowledge about the education of employees of private corporations and analyses requirements on the education of officials of local government under the act No. 312/2002. The practical part of the thesis presents empirical knowledge based on original research in a selected local government office. The current education framework of officials of the office is examined, strengths and weaknesses are identified and specific recommendations for its enhancement are offered. Based on the acquired knowledge an improved comprehensive concept of education of local government officials is recommended.

Name of the thesis: Pedagogical evaluation of the annual training program 800m runner in 2010 and 2011. Author: Bc. Michal Novák Tutor: odb. as. Aleš Kaplan Aims of the thesis: A descriptive analysis of a two years-long training cycles from the perspective of the different training means, load characteristics and the relations between the sport performance and its efficiency. Methodology: In this thesis the method of pedagogical evaluation using the qualitative analysis of the training documents was applied. Results: Using tempo and special endurance throughout the racing season was achieved maximum efficiency in both monitored zones. Despite his health problems, the racer achieved his personal bests during the second season (2011), which was reached by improving the section of his speed and very through rehabilitation, which facilitated his quick comeback after the injury Key words: pedagogical evaluation, qualitative analysis, 800m run, general training index, special training index

The aim of the thesis is to evaluate long-term contributions of selected training programmes focusing on the adaptability and competitiveness of human resources. Contributions will be analyzed in two training programmes of city Pelhřimov, which are supported by European Social Fund, specifically by the Operational Programme Education for Competitiveness. Long-term contributions of educational programmes are primarily individual - for the learners, but also societal - for employers and the entire state.