Contentious interactions may arise between a tax professional and client upon a disagreement over a tax position. In an increasingly competitive tax return preparation market, these contentious interactions represent a significant threat to tax practitioners' client satisfaction and retention objectives. I conduct an experiment in which I examine the effect of three factors on tax clients' (1) likelihood to accept the advice of the tax accountant and (2) likelihood to switch tax accountants upon receiving professional advice counter to their preferred tax position. The three factors are: (1) clients' antagonistic narcissism; (2) clients' relationship with the accountant; and (3) how the advice is framed by the tax accountant. The results are based on a sample of 93 taxpayers. First, this study examines how clients' measured levels of narcissistic antagonism (hereafter, antagonism) impacts their reaction to "being told no" by their tax professional. Results indicate that upon the receipt of advice contrary to their preferences, highly antagonistic clients are more likely to (1) engage in a contentious interaction with their professional and (2) switch to a new tax professional. Supplemental path analyses document that individuals with high levels of antagonism cognitively react to instances of "being told no" by simultaneously devaluing their professionals' credibility and role as a client advocate, leading to these aggressive behaviors. This study also examines how the social closeness of the professional-client relationship influences the argue and switch decisions. Multivariate analysis indicates that social closeness is significantly related to the argue and switch decision. However, univariate results do not show significant relationship between social closeness and each of the decisions individually. That is, I find partial support for the professional publications and AICPA recommendations that tax practitioners should develop personal relationships with their clients to improve client satisfaction and likelihood of retention. Clients are marginally more likely to retain their current tax professional for future years when they feel they have a personal relationship with their tax practitioner, as opposed to those in a purely professional relationship. Finally, this dissertation considers the manner in which a tax professional frames his/her advice that is counter to a client's preferences. Results indicate that contrary advice that focuses on the potential downsides of an aggressive tax position (e.g., IRS audits and penalties) significantly dissuades client argument with the professional and significantly deters switching to a new tax accountant as compared to advice that is framed as being in the clients' "best interest."

The primary goal of this study is firstly to analyse the Fraud Prevention Policy and Strategy, the Policy on Protection of Whistle-Blowers, and the Policy Document on Forensic Audit Process of the Department of Trade and Industry (DTI) in order to establish the reason for the ongoing spate of fraudulent and corrupt activities among employees within the DTI Head Office, regardless of the relevant policies put in place. Secondly, another goal is also to establish other reasons that could be linked to the reoccurrence of fraudulent and corrupt activities within the DTI. During the research survey questionnaires were administered to employees of the DTI. Furthermore, online interviews were conducted with a purposively selected sample within two divisions of the DTI. In addition, a literature study was conducted to acquire relevant information and perspectives from available national and international literature. Various objectives were fulfilled in this study as follows:  It was established whether the reporting of internal or external fraud and corruption and the relevant policies put in place contribute in any manner to the prevention of fraudulent and corrupt activities at the Department of Trade and Industry's national office.  It was determined if there is a policy document on measuring these policies after they have been implemented.  It was determined how the Department of Trade and Industry's national head office addresses fraud and corruption. Other possible reasons for the Department of Trade and Industry employees' lack of reporting fraud and corruption in their departments, other than the fear of being victimised, were identified.  The views and opinions on the internal reporting of fraud and corruption were determined.  The degree of awareness of the investigative procedures related to fraud and corruption among the Department of Trade and Industry management and their employees were determined.  It was established if employees have faith in the Department of Trade and Industry's investigative procedures to fraud and corruption.  The extent of knowledge on the importance of reporting fraudulent and corrupt activities in the DTI were established.  Feedback to help minimise fraud and corruption within the Department of Trade and Industry and improve future strategies was provided. This study contributes to the knowledge base with regard to fraud and corruption within the Department of Trade and Industry. / Criminology and Security Science / M. Tech (Policing)

Verificada a existência de diversos entendimentos conflitantes a respeito da relevância que a boa ou a má-fé desempenham para a configuração da fraude de execução e dos riscos decorrentes da indefinição quanto à matéria, propõe-se, nesta tese, a apresentação de nova hipótese interpretativa que, à luz da história e do regramento atual do instituto, identifique qual é e em que casos se faz relevante o elemento subjetivo na fraude de execução. Para atingir esse objetivo, parte-se da análise das hipóteses de fraude de execução previstas na legislação em vigor e do estabelecimento de algumas premissas conceituais necessárias ao desenvolvimento do trabalho. Também no início da tese, é exposto o entendimento atualmente dominante na doutrina e na jurisprudência em relação à matéria, apresentando-se críticas em relação ao mesmo, com base em pesquisa de casos concretos julgados pelo Superior Tribunal de Justiça. Em seguida, são identificadas a feição e a relevância do elemento subjetivo tal como originalmente apresentadas na história do instituto, confrontando-as com as que lhe estabelece entendimento dominante e demonstrando a sua prevalência tanto à luz da legislação em vigor, quanto em relação à moderna concepção da responsabilidade patrimonial. A tese prossegue com a apresentação de sugestão de metodologia para análise dos casos de fraude de execução. Finalmente, conclui-se o trabalho com a verificação das propostas legislativas para a disciplina futura da fraude de execução, apresentando-se sugestão alternativa, baseada na análise dos problemas verificados e na solução oferecida pela hipótese apresentada nesta tese. / Once verified the existence of many conflicting positions about the relevance that the good or bad faith may have on the configuration of the fraude de execução (literally: fraud of execution) and the risks deriving from the lack of definition about this subject, we propose, on this thesis, to present a new interpretative hypothesis which, on the light of the history and recent ruling of the institute, identifies what is the subjective element in the fraude de execução and in which cases it becomes relevant. In order to achieve such aim, we start from the analysis of the hypothesis of fraude de execução foreseen in the current law and by establishing some conceptual premises that are necessary to the development of the work. Also, in the beginning of the thesis, we expose the prevailing position on the current jurisprudence and doctrine and criticize it based on the research of precedents of our Superior Court (Superior Tribunal de Justiça). Afterwards, we identify the features and relevance of the subjective element such as originally presented on the history of the institute, comparing them with those established by the dominant position and demonstrating its prevalence, even on the light of the effective rules, than in relation to the modern concept of patrimonial responsibility. The thesis continues with the suggestion of a methodology to analyze the cases of fraude de execução. Finally, the work is concluded with the study of the bills regarding the future ruling of the fraude de execução and an alternative suggestion is presented, based on the analysis of the problems verified and on the solution offered by the hypothesis presented on this thesis.

On average, a small business could lose $150,000 a year due to employee fraud schemes. For most of the small businesses affected by employee fraud schemes, the average $150,000 loss could be detrimental to the small business, causing the business to close. The purpose of this multiple case study was to explore the internal controls small business owners apply to detect and prevent fraud from occurring in the business. The population for the study consisted of 3 small business owners located in Hartsville, South Carolina who implemented effective internal fraud controls in their business. The conceptual framework guiding the study was the fraud triangle theory. Data were collected and triangulated through semistructured interviews, company internal control policy and procedure documents, the Committee of Sponsoring Organizations of the Treadway Commission internal control framework, and the Small Business Administration internal control good practices. Data were analyzed through coding. There were 3 themes which emerged in relation to addressing the central research question: cash collection, separation of duties, and attentiveness and awareness. The findings could contribute to positive social change by providing best practices for small business owners to mitigate the components of the fraud triangle and subsequently decrease, if not eliminate, fraud from occurring in small businesses.

Policy makers believe that there are ghost workers, persons who do not work yet receive salaries, on Ghana's public sector payroll. However, little is known about the factors that create opportunities for ghost workers. The purpose of this quasi-experimental study was to extend Cressy's conceptualization of the fraud triangle theory to test the applicability of Reinikka and Svennson's graft estimation model by using nonprobability quota sampling to select 85 heads of public agencies for participation in a cross-sectional survey. The research questions focused on the relationship between size of government agency, the estimated number of opportunities for ghost workers, and the dependent variable of occurrence of ghost workers in the public sector in Ghana. Correlational and multiple regression analysis was used to discern the relationship between the independent variables of agency size and opportunities for ghost workers and the dependent variable of number of ghost workers. Results revealed a statistically significant, positive relationship between the number of opportunities for ghost workers and the number of ghost workers. However, there was a negative relationship between the size of government agencies and both the number of opportunities for ghost workers and the number of ghost workers. The implications for social change include recommendations to revise the Financial Administration Act of Ghana by introducing new controls in the payroll administration at the Controller and Accountant General's Department to eliminate ghost workers from the payroll so that public funds can be saved to provide more public services for Ghanaians.

在近幾年的台灣社會中，民眾對詐騙已經不再陌生了，政府除了成立165反詐騙專線之外，還砸下許多經費對民眾進行反詐騙的宣傳，但卻仍有上百億元的金錢被騙走，被害人除了有知識水準不高的民眾之外更不乏有高社經地位的科技新貴或是退休公務員等，可見詐騙案件與受害者的背景與教育程度無關。難道詐騙集團真的具有某種特殊能力，能讓受害者毫無警覺的付出大筆金錢?他們是如何突破受害者的心防，能夠不著痕跡的讓受害者越陷越深? 綜觀所有的詐騙案件，其實詐騙集團都有一本"教戰手冊"來做為詐騙成員和受害者聯繫的劇本，當我們將這本手冊視為一份故事腳本，透過敘事理論來分析這本"教戰手冊"，我們可以發現最後讓故事產生說服效果的其實是受害者本身的經驗投射，以及當下被詐騙集團所阻絕的情境所衍生出的結果，在這樣的狀況下，即便是政府在反詐騙文宣中極力宣導"檢察官不會監管帳戶或存款"或是"警察不會派人保管民眾的金錢"，由於受害者已經深深的陷入了詐騙情境，很難清楚的思考事件的真假...，在這樣的狀態下，反詐騙的宣傳之所以沒有對受害者產生效應就不難理解了。 政府要讓反詐騙宣傳有效果應改變方式，除了讓民眾能夠辨識事件真假之外，也應讓民眾知道當民眾捲入不法事件時可有哪些措施，同時再透過宣導短片將檢察官或是警察的辦案方式與正式流程讓民眾了解，不會因無知而繼續受騙，這樣才能真正的落實對民眾反詐騙的宣導 / People in Taiwan no longer a stranger on the scam in recent years, the government not only set the 165 anti-fraud hotline, but spent a lot of money for anti-fraud publicity, there are still hundreds of billions of dollars to be cheated. Victims include people who have different degrees of the knowledge and socioeconomic status, e.g. labor, retired civil servants…etc. It seems the occurrences of scam case have nothing to do with the background or education level of victims according to above facts. We may doubt does the fraud gang have the special ability to make people pay large sums of money without alert? How do they bewitch victims and go deeper for more money from victims? Looking at all of the scam cases, we’ve found that there is a “Scam Guideline“ to be the script for communicating between impostor and victim. We finally find the cause to affect the script is actually by the reflection of personal experience from victim as well as the isolated scenario created by fraud gang when we take the script as an appealing story and analyze it with narrative theory. In such circumstances, even though people receive the anti-fraud propaganda from government by strongly deliver "the prosecutors will not manage people’s account" or “the police will not guarantee people’s money” has not so workable; it still hard to distinguish the true or false events for victims due to they have already involved into the storyline. Government should adjust its strategy to implement the anti-fraud propaganda, besides to help people know how to tell the genuineness of the event, government also need to educate people to understand the correct methods they could take when they are related in criminal incidents, meanwhile, try to reveal the standard procedure of investigation by prosecutor or police to people via video clips, thus, people won’t be cheated with their naïve sense and the anti-fraud propaganda could be effective on the public advocacy.

This dissertation is dedicated to tax fraud in the area of VAT (Value Added Tax). First of all, VAT terms are primarily defined according to current VAT law and also with respect to the harmonization of this tax in the European Union. The next section focuses on the VAT authority and individual constituents which contribute to the tax authority, as well as compliance with its requirements. The main part of the dissertation is dedicated to the forms of tax evasion most frequently practiced in the Czech Republic. The most widespread tax fraud, carousel fraud, is explained and described with the help of diagrams in a separate section. This matter is followed by the issue of the ways in which tax fraud is being prevented, the means of which are examined individually. The process of VAT collections in the federal budget is analyzed, as is the growth of VAT in connection with that of the GNP, in the second half of the dissertation. Subsequently, there is an analysis of the growth of VAT due to higher tax rates, and as a result of the introduction of more efficient tax collection procedures for added value and the implementation of different measures against tax fraud. The analyses are followed by potential procedures and remarks which could lead to a further reduction of criminal activity in this tax area.

Verificada a existência de diversos entendimentos conflitantes a respeito da relevância que a boa ou a má-fé desempenham para a configuração da fraude de execução e dos riscos decorrentes da indefinição quanto à matéria, propõe-se, nesta tese, a apresentação de nova hipótese interpretativa que, à luz da história e do regramento atual do instituto, identifique qual é e em que casos se faz relevante o elemento subjetivo na fraude de execução. Para atingir esse objetivo, parte-se da análise das hipóteses de fraude de execução previstas na legislação em vigor e do estabelecimento de algumas premissas conceituais necessárias ao desenvolvimento do trabalho. Também no início da tese, é exposto o entendimento atualmente dominante na doutrina e na jurisprudência em relação à matéria, apresentando-se críticas em relação ao mesmo, com base em pesquisa de casos concretos julgados pelo Superior Tribunal de Justiça. Em seguida, são identificadas a feição e a relevância do elemento subjetivo tal como originalmente apresentadas na história do instituto, confrontando-as com as que lhe estabelece entendimento dominante e demonstrando a sua prevalência tanto à luz da legislação em vigor, quanto em relação à moderna concepção da responsabilidade patrimonial. A tese prossegue com a apresentação de sugestão de metodologia para análise dos casos de fraude de execução. Finalmente, conclui-se o trabalho com a verificação das propostas legislativas para a disciplina futura da fraude de execução, apresentando-se sugestão alternativa, baseada na análise dos problemas verificados e na solução oferecida pela hipótese apresentada nesta tese. / Once verified the existence of many conflicting positions about the relevance that the good or bad faith may have on the configuration of the fraude de execução (literally: fraud of execution) and the risks deriving from the lack of definition about this subject, we propose, on this thesis, to present a new interpretative hypothesis which, on the light of the history and recent ruling of the institute, identifies what is the subjective element in the fraude de execução and in which cases it becomes relevant. In order to achieve such aim, we start from the analysis of the hypothesis of fraude de execução foreseen in the current law and by establishing some conceptual premises that are necessary to the development of the work. Also, in the beginning of the thesis, we expose the prevailing position on the current jurisprudence and doctrine and criticize it based on the research of precedents of our Superior Court (Superior Tribunal de Justiça). Afterwards, we identify the features and relevance of the subjective element such as originally presented on the history of the institute, comparing them with those established by the dominant position and demonstrating its prevalence, even on the light of the effective rules, than in relation to the modern concept of patrimonial responsibility. The thesis continues with the suggestion of a methodology to analyze the cases of fraude de execução. Finally, the work is concluded with the study of the bills regarding the future ruling of the fraude de execução and an alternative suggestion is presented, based on the analysis of the problems verified and on the solution offered by the hypothesis presented on this thesis.

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LL.M. (Banking Law) / When a bank employee commits fraudulent acts within the course and scope of his employment, he renders the bank vicariously liable for his fraud. The logical conundrum is that since a bank never employs someone to commit fraud, and since fraud is thus never in this sense within the course and scope of his employment, should the bank never be liable for this fraudulent conduct? If this were the law, the public could potentially be defrauded with impunity, because those defrauded would be left only with a claim against a fraudster who likely has no assets. This dissertation examines the common-law doctrine of vicarious liability and illustrates the sometimes-haphazard manner in which courts have applied the underlying principle to the varying facts that arise. It will be shown that the application of the doctrine to cases involving fraud by bank employees is particularly inconsistent and unsatisfactory. It will be proposed that the solution lies in the development of the common law so as to promote the spirit, purport and objects of the Bill of Rights, and particularly section 25 of the Constitution. 2 This paragraph conceptualises the vicarious liability doctrine. Paragraph 2 considers the application of the doctrine by the courts, and points to inconsistencies in approach. The third paragraph deals briefly with the position in two common-law jurisdictions, Canada and Britain. The final paragraph proposes a solution to the observed inconsistencies: an employee acts in the course and scope of his employment for purposes of imposing vicarious liability when the employer’s right not to be arbitrarily deprived of his property in terms of section 25 of the Constitution is acknowledged, and his vicarious liability is limited to cases where there is a rational relationship between the employee’s fraudulent conduct and the scope of his employment, and not an arbitrary deprivation. In considering the South African cases, it readily becomes apparent that the courts have already instinctively adopted the approach of examining the nature and extent of the deviation by the employee from the scope of his employment, but have not done so in the context of the property clause ...