High employee turnover rates are problematic in the retail banking industry because turnover increases the risk of costly regulatory compliance mistakes. The factors that predict turnover in this industry are not well understood, however. The purpose of this correlational study was to examine the relationship between the independent variables of job satisfaction, burnout, time on the job, generational identity, and the dependent variable of turnover intention for retail banking employees in the United States. Mannheim's theory of generations was the framework for this study. A random sample of 100 individuals from the banking industry responded to an online survey that combined elements of a job satisfaction survey by Babin and Boles, a turnover intention survey by Boshoff and Allen, and the Maslach Burnout Inventory. Results of the multiple linear regression analysis suggested statistically significant (p < .001) relationships between burnout and turnover intention �� = 0.297) and between job satisfaction and turnover intention (� = 0.683). These findings are congruent with research that shows that satisfied employees report less burnout and are more likely to remain in their job. Positive social change may occur because reduced employee turnover allows banks to serve businesses and consumers in local communities better and to accomplish their financial goals and objectives, thus potentially leading to improvements in community stability. Reduced employee turnover in turn increases the likelihood of positive contributions to economic activity, as well increased employment and improvements in the overall employment experience for retail banking employees through increased job satisfaction.

Employment figures and population demographics indicate that Baby Boomers (1946-1964) hold a small and shrinking share of school principalships. The oldest Baby Boomer principals began to retire during the middle of the 1990s, and their void created an opportunity for younger Baby Boomers and members of Generation X (1965-1981) to replace them. The youngest Baby Boomer principals are beginning to retire, and Millennial Generation (1982-2000) administrators are stepping up to fill the ranks. Millennial Generation educators have been in the field long enough to develop the requisite classroom teaching experience, graduate school master's level education, and training needed to obtain administrative positions. Principals develop their leadership skills through the assistant principal experience, and because Millennials are a relatively new addition to the ranks of assistant principals, little is known about their perceptions' of the challenges and rewards of the principalship. Generational differences between Generation Xers and Baby Boomers have been investigated by other researchers, but this study was unique because it directly compared Generation X and Millennial Generation assistant principals. The study explored Generation X and Millennial Generation assistant principals' perceptions of the challenges and rewards of the principalship. This qualitative study involved 12 assistant principal participants, and the analysis of the coded interview transcript data produced major coded themes with valuable implications regarding the participants' motivations, career ambitions, professional development needs, and their perceptions' of the principalship. This study indicated that Generation X and Millennial Generation assistant principals have distinct similarities and differences, and school division superintendents who understand the generational differences may make more informed leadership and personnel decisions about their future principals. The findings and implications were intended to assist superintendents and personnel/human resource directors in their efforts to recruit, select, support, and ultimately promote Generation X and Millennial Generation assistant principals to the principalship. The findings of this study suggested opportunities for researchers to continue the investigation of the topic. / Ed. D.

As the workplace has evolved over the past few years, several studies have documented perceived differences in personalities, values, and preferences between generations in the workplace, including in public accounting. In this study, I examine whether exposure to a negative preconceived belief about a staff auditor's generation (generational stereotype) influences the affective state of staff auditors and ultimately causes them to reduce the extent to which they communicate with a client manager to gather the necessary information to perform an audit adequately. I also investigate whether attribute affirmation from a work buddy helps elicit positive affect to mitigate the effects that exposure to negative generational stereotypes may have on audit evidence collection. I conducted a 2 x 2 experiment using graduate auditing students as a proxy for staff auditors. I find that general affect (i.e., mood) rather than interpersonal affect (i.e., likability), drives the negative effect of exposure to generational stereotypes on willingness to collect more audit evidence. I also find that high levels of negative mood can negatively impact participants' self-efficacy. I, however, failed to find evidence of a moderated mediation. The presence of an attribute affirmation results in an insignificant increase in positive affect. When staff auditors are exposed to a negative generational stereotype, attribute affirmation does not evoke enough positive affect to help auditors overcome the generational stereotype threat.

Submitted by Maria Teresa Guilhon M. de Barros (teresa@oinstituto.org.br) on 2013-05-31T23:19:15Z No. of bitstreams: 1 RelatorioFinal_TeresaGuilhon.pdf: 3758475 bytes, checksum: 0363e8c142a5df1587cdd94f0cda00d9 (MD5) / Approved for entry into archive by Rafael Aguiar (rafael.aguiar@fgv.br) on 2013-08-08T13:40:29Z (GMT) No. of bitstreams: 1 RelatorioFinal_TeresaGuilhon.pdf: 3758475 bytes, checksum: 0363e8c142a5df1587cdd94f0cda00d9 (MD5) / Approved for entry into archive by Marcia Bacha (marcia.bacha@fgv.br) on 2013-08-09T18:53:59Z (GMT) No. of bitstreams: 1 RelatorioFinal_TeresaGuilhon.pdf: 3758475 bytes, checksum: 0363e8c142a5df1587cdd94f0cda00d9 (MD5) / Made available in DSpace on 2013-08-09T18:54:37Z (GMT). No. of bitstreams: 1 RelatorioFinal_TeresaGuilhon.pdf: 3758475 bytes, checksum: 0363e8c142a5df1587cdd94f0cda00d9 (MD5) Previous issue date: 2013-04-12 / The focus of this work is the design creation and development of a prototype virtual space that gathers and organize s information about the Street C arnival in Rio. The Carnival celebration in the streets of Rio de Janeiro, despite being an old tradition of the city, went trough a process of expansion and restructuring, during the past twenty years, coming to the present day, in which the party mobilizes millions of revelers. The contemporary gropu s were founded in the mid 1980s, and than shared symbols and values related to identity Rio, the Brazilianness and cultural resistance, dealing with a world of enormous wealth, which speaks directly to the urban development and the political context, and touches issues such as globalization, consumption, circulation, social inclusion, citizenship, among others. Register the memory of that moment of rediscovery and contribute to raising research sources connected to this 'new' Street Carnival, were the mai n motivations for research. / O foco deste trabalho é o projeto de criação e desenvolvimento do protótipo de um espaço virtual que reúne e organiza informações sobre o Carnaval de rua carioca. A celebração do Carnaval nas ruas do Rio de Janeiro, apesar de ser uma antiga tradição da cidade, passou, nos últimos vinte anos, por um processo de expansão e reestruturação, chegando aos dias atuais, em que a festa mobiliza milhões de foliões. Os blocos fundados em meados de 1980, e principalmente nos anos 1990 compartilharam símbolos e valores ligados à identidade carioca, à brasilidade e à resistência cultural, lidando com um universo de enorme riqueza, que dialoga com a evolução urbana, o contexto político, além de questões como globalização, consumo, circulação, inclusão, cidadania, memória, entre outros. Registrar a memória desse momento de redescoberta e contribuir para o levantamento de fontes de pesquisa ligadas a esse 'novo' Carnaval de rua, foram as principais motivações que levaram à investigação.

Après des décennies d'amélioration, l'espérance de vie a stagné dans plusieurs pays à faible mortalité ces dernières années, avec, dans certains cas, quelques reculs. L’augmentation de la mortalité due à la grippe et aux surdoses de drogue, en particulier dans la génération des baby-boomers, a été le principal responsable de cette stagnation de l’espérance de vie. Cette découverte était inattendue, car il est considéré que la mortalité extrinsèque – par opposition à la mortalité intrinsèque due à des maladies dégénératives se déclarant souvent aux grands âges – joue un rôle négligeable dans les changements actuels d'espérance de vie. Pour la même raison, les tendances temporelles de la mortalité extrinsèque n’ont guère retenu l’attention des chercheurs. Les crises périodiques dues aux épidémies de grippe et à la crise des opioïdes sont considérées comme les principaux déterminants des variations de la mortalité extrinsèque. Cependant, des preuves récentes suggèrent que les effets de cohorte jouent un rôle important dans la modulation de la mortalité extrinsèque, mais que de telles influences sont encore mal connues. L'objectif principal de cette thèse est d'examiner le rôle des effets de cohorte sur l’évolution de la mortalité extrinsèque dans les dernières décennies, avec un accent particulier mis sur la grippe et les causes de décès comportementales. Plus spécifiquement, elle vise à (1) déterminer les différences par cohorte de mortalité par la grippe et l’influence des expositions précoces au virus sur cette mortalité; (2) analyser le désavantage de mortalité des baby-boomers au Canada et aux États-Unis en identifiant la contribution des causes comportementales à ce désavantage; et (3) développer un outil méthodologique permettant à la fois l'analyse visuelle de la dynamique temporelle des effets non linéaires d'âge, de période et de cohorte (APC) et la comparaison entre divers phénomènes ou populations. Pour ces analyses, nous utilisons des micro-données de mortalité provenant de systèmes de statistiques de l’état civil au Canada et aux États-Unis. Nous utilisons également les taux de mortalité et de fécondité de divers pays pour généraliser l'analyse visuelle des effets non linéaires à d'autres phénomènes démographiques que la mortalité. Les analyses ont été réalisées en appliquant des modèles de Serfling pour l’estimation de la mortalité par grippe, des mesures démographiques permettant une décomposition par cause des variations de la mortalité, des techniques de lissage pour identifier les tendances et des approches statistiques et visuelles sur des configurations de Lexis pour l’analyse des effets APC. Les résultats, sous la forme de trois articles scientifiques, montrent que malgré des fluctuations marquées au cours des années calendrier (période), les cohortes de naissance ont une influence indépendante et durable sur la mortalité liée à la grippe ou due au comportement. Les principaux résultats du premier article suggèrent que deux mécanismes modulent la mortalité grippale au fil des cohortes. Pour la population jeune et adulte, les risques de mortalité par cohortes dépendent du contraste en le premier virus auquel on est vraisemblablement exposé (le virus laissant« l’empreinte antigénique ») et le virus rencontré à l’âge adulte, au moment de l’épidémie sous observation. Des modifications significatives du risque de décès ont ainsi été observées lors d’épidémies de grippes pour les cohortes nées lors d'importants changements antigéniques (par exemple, une diminution significative du risque pour les cohortes nées entre 1957 et 1968). Pour les âges plus avancés, nous n’avons pas identifié de tels effets de cohorte « ponctuels », mais plutôt un effet de cohorte de plus longue haleine, qui aura conduit à un déclin progressif de la mortalité par grippe entre 1959 et 2016. En nous inspirant des théories dites de technophysio ou de cohort morbidity phenotype, nous attribuons ce déclin à des changements s’étant produit bien avant, c’est-à-dire à l’amélioration marqué des conditions sanitaires qui a eu lieu entre 1900 et 1930, au moment où les cohortes concernées venaient au monde et dont elles ont pu bénéficier. Les travaux du deuxième article de cette thèse révèlent que la plupart des excès de mortalité chez les baby-boomers au Canada et aux États-Unis sont dus à des causes comportementales. Le désavantage des baby-boomers résulte de plusieurs effets de cohortes sur des causes comportementales différentes, et non pas d'effets de période ponctuels affectant la même cohorte aux âges différents, un mécanisme alternatif qui pourrait expliquer la «pénalité des boomers». Les baby-boomers présentaient respectivement un risque d'hépatite C et de mortalité par drogue trois fois et deux fois plus élevé que les cohortes voisines. La contribution méthodologique des graphique de courbure APC, présentée dans le troisième article, nous a permis d'analyser la dynamique des effets non linéaires au fil du temps, à travers divers phénomènes et populations. Cette technique offre une plus grande flexibilité que les modèles statistiques ou autres graphiques de Lexis. Les résultats présentés dans cette thèse montrent l'importance d'analyser les effets de cohortes sur la mortalité extrinsèque. Nos résultats indiquent que même en présence de perturbations de période importantes affectant la mortalité extrinsèque à la plupart des âges, les effets de cohorte se sont maintenus au fil du temps. Ces résultats suggèrent également que les politiques publiques peuvent améliorer considérablement la santé de la population en formulant des politiques qui prennent en compte la sensibilité différentielle des cohortes aux facteurs de risque et en fournissant un soutien social aux cohortes les plus vulnérables. / After decades of improvement, life expectancy momentarily declined during 2014-15 in several high income countries, with subsequent reversals in some cases. The main sources of this stagnation have been increases in mortality from influenza and drug overdoses, mainly for the baby-boomer generation. This trend is unexpected because it has long been assumed that extrinsic mortality, which is due to causes originating outside the body – in opposition to intrinsic mortality from degenerative diseases at old ages –, plays a negligible role in life expectancy changes. For this reason, the temporal patterns of extrinsic mortality have received little attention in demographic research. Period crises such as influenza epidemics and the opioid crisis are considered the main determinants of variations of extrinsic mortality. However, despite recent evidence suggesting that cohort effects have an important role in modulating extrinsic mortality, little is known about this relationship. The main objective of this dissertation is to help fill this gap by examining cohort influences on extrinsic mortality change, with a particular emphasis on influenza and behavioral causes. More specifically, we aim (1) to quantify cohort differences in mortality from influenza and the influence of early life exposures to the virus on subsequent influenza mortality; (2) to analyze the baby boomers’ disadvantage in mortality in Canada and the United States, while identifying the contributions of behavioral causes to this disadvantage; and (3) to develop a methodological tool that can be used to both conduct visual analysis of the temporal dynamics of nonlinear Age-Period-Cohort (APC) effects, and compare these dynamics across various phenomena or populations. To achieve these goals, we use micro-level mortality data from vital statistics in Canada and the United States. We also employ death and fertility rates from various countries to generalize the visual analysis of nonlinear effects to other demographic phenomena. The analyses were conducted by applying Serfling models for the estimation of influenza mortality, demographic measures for the decomposition of cause-specific mortality changes, smoothing techniques for the identification of trends, and statistical and visual approaches on the Lexis configuration for the analysis of APC effects. The results, in the form of three scientific articles, show that despite marked fluctuations over calendar years (periods), birth cohorts have an independent and sustained influence on influenza and mortality from behavioral causes. The main results from the first paper suggest that two mechanisms modulated influenza mortality over cohorts. For the young and adult population, the mortality risks over cohorts depend of the contrast between the first virus to which individuals were exposed (the virus producing an antigenic imprinting) and the virus encountered in adulthood during the observed epidemic. For this age segment, significant changes in risk were found during influenza epidemics among cohorts born during important antigenic shifts (e.g., a decrease in risk for cohorts born between 1957 and 1968). For older ages, we did not identify such “punctual” cohort effects but rather a smooth and monotonic change in cohort effects that might have driven a progressive decline in influenza mortality between 1959 and 2016. Inspired by so-called cohort morbidity phenotype and technophysio evolution theories, we attributed this decline to changes produced earlier, i.e., to the sharp sanitary improvements occurred between 1900 and 1930, when the concerned cohorts were born and when they could have benefited. Findings from the second paper revealed that most of the baby boomers’ excess mortality in Canada and the United States is driven by behavioral causes of death. The “boomer disadvantage” resulted from multiple cohort effects on behavioral-related mortality, and not from punctual period effects affecting the same cohort at different ages. Among the baby boomers, the risk of dying from hepatitis C was almost three times higher, and the risk of dying from drug-related causes was almost two times higher, than among the adjacent cohorts. These results were obtained using an innovative methodology developed in the third paper, which allowed us to analyze the dynamics of nonlinear effects over time through APC curvature plots. This technique provides greater flexibility than statistical models or other Lexis plots, and it has been shown to be applicable to other demographic phenomena, such as fertility. The findings presented in this dissertation offer evidence of the importance of analyzing cohort effects on extrinsic mortality. Our results indicate that even in the presence of substantial period disturbances affecting extrinsic mortality at most ages, cohort effects were sustained over time. These findings also suggest that public policies can significantly improve the health of the population by formulating policies that take into account the differential sensitivity of cohorts to risk factors and by providing social support to the most vulnerable cohorts.