The Departments of Computer Science and Information Systems at Rhodes University currently share certain honours-level (fourth year) course modules with students from the corresponding departments at the previously disadvantaged University of Fort Hare. These lectures are currently delivered using video-conferencing. This was found to present a number of problems including challenges in terms of implementing desired pedagogical approaches, inequitable learning experiences, student disengagement at the remote venue, and inflexibility of the video-conferencing system. In order to address these problems, various e-learning modes were investigated and synchronous e-learning were found to offer a number of advantages over asynchronous e-learning. Live Virtual Classrooms (LVCs) were identified as synchronous e-learning tools that support the pedagogical principles important to the two universities and to the broader context of South African tertiary education, and commercial LVC applications were investigated and evaluated. Informed by the results of this investigation a small, simple LVC was designed, developed and customised for use in a predominantly academic sphere and deployment in a South African tertiary educational context. Testing and evaluation of this solution was carried out and the results analysed in terms of the LVC’s technical merits and the pedagogical value of the solution as experienced by students and lecturers/facilitators. An evaluation of this solution indicated that the LVC solves a number of the identified problems with video-conferencing and also provides a flexible/customisable/extensible solution that supports highly interactive, collaborative, learner-centred education. The custom LVC solution could be easily adapted to the specific needs of any tertiary educational institute in the country, and results may benefit other tertiary educational institutions involved in or dependant on distance learning.

Women form a critical component of the workforce of South Africa. Therefore the issue of retaining women should be a strategic priority for organisations. This study focused on identifying general retention factors for women in a higher education institution. The research also examined the retention of women from two distinct leadership perspectives: how different leadership styles of managers and the presence of leadership opportunities for women could affect their retention. A cross-sectional quantitative research approach was followed. A non-probability simple random sample was drawn from permanent female staff at a higher education institution. Through the process of exploratory factor analysis, six retention factors were identified, namely unique needs, growth, recognition, work conditions, relationships and support. Correlation and regression analyses were conducted. The results indicated that various leadership constructs predicted the retention of women. Recommendations for retention strategies aimed specifically at women are suggested on the basis of these findings. / Business Management / M. Com.

The aim of the National Union of South African Students (NUSAS) was to represent the interests of all South African students nationally and internationally. The challenge then to the liberal NUSAS leadership was how to meet the demands of black students for a politically relevant policy while simultaneously retaining the loyalty of its white middle class and often conservative membership. In 1957, the black University College of Fort Hare returned to NUSAS to participate in the national union’s campaign against the imposition of apartheid on the universities. Consequently, NUSAS adopted the United Nations Universal Declaration of Human Rights as the foundation of its policy. Sharpeville and the increasing number of black students associated with NUSAS contributed to the further politicisation and leftward movement of the national union. The emergence of two new exclusively African student organisations together with the decision of a student seminar in Dar es Salaam that NUSAS be barred from all international student forums as its demographics precluded it from representing the aspirations of the black majority was the pretext for a far-reaching interrogation of NUSAS’s structure and functioning. Henceforward NUSAS would play a ‘radical role’ in society. This played into the hands of the government and its proxies, the new conservative students associations which sought to slice away NUSAS’s moderate to conservative white membership. The arrest of current and former NUSAS officers implicated in sabotage provided more grist to the right wing mill. In an attempt to manage this most serious crisis, as well as to continue functioning in the increasingly authoritarian and almost wholly segregated milieu of the mid-1960s, NUSAS abandoned its ‘radical role’ and increasingly focussed on university and educational matters. Nonetheless, the state intensified its campaign to weaken NUSAS. By means of legislation, the utilisation of conservative student structures and the intimidation of university authorities, the government attempted to ensure that segregation was applied at all NUSAS-affiliated universities. It was the application of segregation by cowed university authorities that precipitated the New Left-inspired student protests at NUSAS-affiliated campuses in the late 1960s as well as the establishment of the separate black South African Students Organisation, the latter leading to the exodus of all black students from NUSAS. / History / D. Litt. et Phil. (History)

Delivering education through open and distance learning (ODL) mode imposes upon ODL institutions a responsibility to provide support services deemed adequate to address students’ expectations and learning needs. Student support services are a vital part of academic success in distance learning environments because of the nature of distance education. Therefore, it is critical to provide student support services whose quality levels are acceptable to those who use them. Quality and its measurements are a contentious issue in higher education and distance education. Efforts to help service quality researchers in distance education understand service quality and its evaluation have come from marketing researchers. Among different approaches of service quality assessment is the SERVQUAL model. This study explored and examined the quality of students’ support services in distance learning environments from students’ perspective, using a modified SERVQUAL model. The objectives of the study were to examine students’ expectations and perceptions of the quality of support services; analyse the gaps between expectations and perceptions; develop and validate a service quality model and a scale to evaluate the quality of distance education students’ support services. A sequential mixed methods design was used to collect and analyse the data. Data were collected in two phases. The first phase involved collecting data qualitatively. The qualitative data were used to develop a context specific service quality model and a scale. The model and the scale were validated in the second (quantitative) phase of the study. The results of the study showed that the students’ expectations exceeded the perceived performance levels of the student support services. The largest gaps related to feedback, study material delivery and spaces for quiet learning. The study also found that distance education student support services can be measured by four service quality dimensions, namely: tangibles, reliability, delivery and assurance. / Curriculum and Instructional Studies / D. Ed. (Curriculum Studies)

Thesis (MTech (Information Technology))--Cape Peninsula University of Technology,2012. / Learning management systems (LMSs) have become the central aspects of educational processes in modern universities. Arguments are that LMSs improve educational efficiencies including the processes of storage, retrieval and exchange of content without distance, space and time constraints. A trusted platform without undue intrusions however, determines the extent to which these benefits can be realized in higher education (HE) spaces. The underlying assumption in this thesis therefore, is that e-Learning systems would lose its value and integrity when the security aspects are ignored. Despite this logic, an overwhelming evidence security omissions and disruptions continue to threaten e-Learning processes at CPUT, with a risk of the actual usage of LMS in the institution. For this reason, this study sought to investigate the extent as well as causes of existing security threats, security awareness programmes and the in/effectiveness of security measures within CPUT. Within the qualitative interpretive research framework, the purposive sampling method was used to select participants. Semi-structured interviews were then used to collect primary data from administrators, technicians, academics and students in the IT and the Public Relations departments at CPUT. The activity theory (AT) was then used as the lens to understand the security aspect in e-Learning systems in the CPUT. From this theory, an analytical framework was developed. It presents holistic view of the security environment of e- Learning as an activity system composed of actors (stakeholders), educational goals, rules (in the form of policies, guidelines and procedures), activities, mediating factors, transformation, and outcomes. The tension between these components accounts for failures in e-Learning security practices, and ultimately in the e-Learning processes. Whilst security measures exist on the e-Learning platform, findings show a combination of the tools, processes and awareness measures to be inadequate and therefore inhibiting. Poor adherence to security guidelines in particular, is a major shortfall in this institution. To this end, a continuous review of network policy, clear and consolidated communication between stakeholders as well as emphasis on the enforcement of security compliance by users across all departments is therefore recommended. Frequent security awareness and training programmes for all LMS users must also be prioritized in this institution.

Higher education and training in South Africa in the post-Apartheid era has never been more volatile than it is currently, some two decades into democracy. Despite the many advances and achievements of higher education, the student protests of 2015 and 2016 have given expression to underlying fault-lines, including increasing student expectations and frustrations with regard to access and funding. This research was undertaken to document the underlying historical issues and models pertaining to funding within the higher education and training sector as well as the existing higher education and training taxation policies and incentives enacted in South Africa and selected international jurisdictions. This was done with a view to providing a framework for higher education and training tax policy formation in South Africa to assist in meeting its higher education and training “access and affordability” targets as set out in the National Plan on Higher Education and the Higher Education White Paper, while at the same time not hindering economic growth. A doctrinal research methodology was adopted in this study as it mainly analysed and interpreted legislation and policy documents and therefore the approach was qualitative in nature. An extensive literature survey was done in order to document the various internationally selected legislated higher education and training tax policies and incentives. The literature indicated that there are widespread funding perspectives and initiates, and that international tax policies enacted with the aim of ensuring that higher education and training is more accessible and affordable to the public, is stable and effective in certain jurisdictions. It is submitted that while a higher education dedicated tax may not be sufficiently effective in South Africa, a combination of broad-based tax incentives will help to promote the change to a more affordable and stable higher education funding system, whilst not preventing growth through sustainable development.

A collection of lyrical, imaginative prose, ranging from prose poems to more formal short stories to flash fiction. I challenge the ordinary or commonplace by exploring the realms between fiction and poetry, realism and fantasy, reality and illusion. I would like reading the collection to be a sensory experience, one that draws the reader deeper into the imaginary. Stylistically, I work elements of poetic language into the narrative in order to express the mystery and remoteness that the stories require.

This study captures the process and methods used in selecting and organising content for an ontology. In the Information and Communication Technology (ICT) field ontology refers to a way of organising and storing information and facilitating interaction between the system and its users. Ontologies are being used more frequently to provide services that deal with complex information. In this study, I record my experience of developing content for an HIV and AIDS ontology for Rhodes University students. Using several different methods, I started the process of selecting and organising HIV and AIDS information, free of scientific jargon and prescriptive language, and consisting only of relevant information. I used data derived from interviews with six HIV and AIDS experts to develop questions for a survey that was open to all Rhodes University students. The 689 people who responded to the survey indicated that they needed more information on testing, treatment and living with HIV. Responses also showed that students had a lot of information on HIV prevention and transmission. Four focus group discussions revealed that students were tired of repetitions of the „same‟ information on HIV and AIDS and wanted to know more about life after contracting HIV. Using this data, I propose some guidelines to populate HIV and AIDS ontology. Ontologies can be customized for particular groups of users, for example according to gender, race, year of study etc. Another advantage of the ontology is that it can be expanded or contracted depending on the scope of one‟s intervention.

MGS / Institute for Gender and Youth Studies / Gender mainstreaming has been adopted as a strategy for promoting gender equality in institutions of higher learning worldwide, and not least in Africa. There are perceptions that most strategic higher positions in institutions of Higher learning are dominated by men while women are marginalized. This study therefore explored Gender Mainstreaming in institutions of higher learning. In particular, the study was based at a rural university in Limpopo, South Africa. The study was based on a Feminist Theoretical Framework, where a mixed method approach was embarked upon. The study involved a population of 840 participants who were sampled to 84. Purposive sampling was used to select 9 participants who were interviewed and stratified sampling was used to select a sample of 75 participants who were given questionnaires. The findings of the study are as follows: Males at the University of Venda continue to occupy higher echelons of power. Women continue to be under-represented in the positions of Deans, HODs, School Administrators and Directors. The university has strategies in place for female staff to acquire equal representation in senior management positions. Factors hindering the implementation of the 50/50 parity on gender stem from the lack of commitment from top management, and the stereotyping of women’s roles. Some respondents indicated that they do not know of the gender policy at the University of Venda. The university uses the Employment Equity Act of 1998, but, it is not clear whether line managers are aware how it should be implemented. Gender mainstreaming policy is feasible. The study recommends that there should be more gender awareness activities such as workshops, conferences, and symposia for workers and staff members in order to sensitize them about gender mainstreaming.

Technological advancement has changed the way things are done in this era. Instructing and erudition process in conventional and Open Distanced and e-Learning (ODeL) is no exception, thus, creating a stint in the manner in which educators educate and the manner wherein students learn. This dissertation focusses on the role of ICT in ODeL environment. Guided by the transactional distance theory and the rhizomatic learning, this study tried to investigate the role of ICT in ODeL environment. The design was to investigate: (a) The effectiveness of ICT tools for instructing and learning; (b) whether ICT boost learning interaction; (c) foster flexibility; (d) supports the students to make decisions; and (e) allows students to connect learning in ODeL. The study utilized a blended techniques approach, and data was congregated through a questionnaire and interviews. A sample of 52 registered postgraduate students in the master of education (M.Ed programme) and seven lecturers within the College of Education were purposively and conveniently selected in the study. The survey questionnaire comprised of 53 question items for students, and 48 question items questions for lecturers. The questionnaire for both students and lecturers also had open-ended questions. Considering distance learning, it was difficult for the researcher to administer a questionnaire using any other method except the online tools. The congregated data was analysed utilizing descriptive and inferential statistics. The outcomes revealed that the integration of ICT in ODeL environment was effective and enhanced the educational process, promote interaction, foster the flexibility of the education programmes, support student autonomy and allow students to connect with different learning nodes. It was established in the study that ICT in ODeL has helped in transforming the education process. The study recommends that the institution should avail ICT facilities and provide users with high speed Internet. The institution should also make provision for technical support to users. Furthermore, both students and lectures should be armed with relevant technological know-how and dexterities. / Science and Technology Education / M. Ed. (Technology Education)